Owners have filed 31 complaints
about the 2025 Chevrolet Silverado EV with NHTSA between 2025 and 2026.
The largest single group is the driver assist & collision avoidance.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2025 Chevrolet Silverado EV
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Driver Assist & Collision Avoidance
825.8%
2 crashes, 0 fires
Other & Unspecified
722.6%
Electrical System
619.4%
Acceleration & Cruise Control
39.7%
Windows, Mirrors & Wipers
13.2%
Fuel & Propulsion
13.2%
Lights
13.2%
Brakes
13.2%
Steering
13.2%
Airbags
13.2%
1 crashes, 0 fires
Transmission & Drivetrain
13.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2025 Chevrolet Silverado EV PU/CC AWD
11.1% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2025peak 10Aug 2026
Recalls on the 2025 Chevrolet Silverado EV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
General Motors LLC (GM) is recalling certain 2025 Chevrolet Silverado EV work trucks. The pedestrian alert sound system may not produce sound at a sufficient volume. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."
Risk: A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024763338 units in Canada
Other
Issue: On certain trucks, a software problem could cause the pedestrian warning system not to work properly. As a result, the vehicle may not produce enough sound when the vehicle is stationary. New Canadian regulations require electric vehicles to make a minimum sound level when the vehicle is stationary. Safety Risk: A pedestrian warning system that doesn't work properly could create an increased risk of injury for other road users. Corrective Actions: General Motors will notify owners by mail and advise you to take your truck to a dealership to update the body control module software.
Reports where the owner recorded a crash, a fire, an injury or a death.
Mcmillan, MICrash
AIR BAGS
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
NHTSA complaint #11745466 — an unverified report by a vehicle owner.
Mcmillan, MICrash
FORWARD COLLISION AVOIDANCE: WARNINGS
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
NHTSA complaint #11745466 — an unverified report by a vehicle owner.
Mcmillan, MICrash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
NHTSA complaint #11745466 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Manchester, CT
STEERING
3 weeks ago all the warning lights went off. The vehicle is still under warranty. I brought it to the dealership. They denied the warranty because of mud that was caked on the undercarriage damaging the wiring and steering assembly. This truck was used on a dirt driveway that gets wet and muddy during the spring. That is what a truck is for. I believe there is a manufacturing defect that caused this problem.
NHTSA complaint #11756905 — an unverified report by a vehicle owner.
Manchester, CT
ELECTRICAL SYSTEM
3 weeks ago all the warning lights went off. The vehicle is still under warranty. I brought it to the dealership. They denied the warranty because of mud that was caked on the undercarriage damaging the wiring and steering assembly. This truck was used on a dirt driveway that gets wet and muddy during the spring. That is what a truck is for. I believe there is a manufacturing defect that caused this problem.
NHTSA complaint #11756905 — an unverified report by a vehicle owner.
Manchester, CT
FORWARD COLLISION AVOIDANCE: WARNINGS
3 weeks ago all the warning lights went off. The vehicle is still under warranty. I brought it to the dealership. They denied the warranty because of mud that was caked on the undercarriage damaging the wiring and steering assembly. This truck was used on a dirt driveway that gets wet and muddy during the spring. That is what a truck is for. I believe there is a manufacturing defect that caused this problem.
NHTSA complaint #11756905 — an unverified report by a vehicle owner.
Kittrell, NC
UNKNOWN OR OTHER
The vehicle experienced repeated high-voltage system warnings and battery conditioning system failures. On multiple occasions the “Service High Voltage System” message appeared along with codes P0530 and P1C26 related to the lithium-ion battery conditioning system that controls heating and cooling of the high-voltage battery pack. A critical U3578 code triggered an urgent OnStar alert requiring immediate service. The high-voltage fault was linked to an overcharged HVAC system that caused the A/C compressor to fail. This led to a full HVAC system replacement, radio/infotainment failure, and multiple module reprogrammings. The vehicle could not charge past approximately 65% and showed a red 12-volt battery light after charging. Burning electrical smells were present during some incidents. Warning lights and messages appeared repeatedly and were confirmed by OnStar diagnostics on April 28, May 6, May 19, and June 16, 2026. The dealer performed warranty repairs including compressor and HVAC replacement per TSB 25-NA-130, yet the same high-voltage and battery conditioning faults returned. The problem has been reproduced and documented by the dealer and OnStar. These defects affect critical high-voltage battery thermal management and electrical systems. They create risks of sudden power loss, inability to charge, reduced drivability, and potential safety hazards. The vehicle has been out of service for extended periods and is currently parked due to ongoing safety concerns. The manufacturer was notified through warranty claims and EV Concierge case #95412771 but has not permanently resolved the defect. The failed components (high-voltage battery conditioning system, HVAC compressor, and related modules) are available for inspection upon request.
NHTSA complaint #11750505 — an unverified report by a vehicle owner.
Kittrell, NC
ELECTRICAL SYSTEM
The vehicle experienced repeated high-voltage system warnings and battery conditioning system failures. On multiple occasions the “Service High Voltage System” message appeared along with codes P0530 and P1C26 related to the lithium-ion battery conditioning system that controls heating and cooling of the high-voltage battery pack. A critical U3578 code triggered an urgent OnStar alert requiring immediate service. The high-voltage fault was linked to an overcharged HVAC system that caused the A/C compressor to fail. This led to a full HVAC system replacement, radio/infotainment failure, and multiple module reprogrammings. The vehicle could not charge past approximately 65% and showed a red 12-volt battery light after charging. Burning electrical smells were present during some incidents. Warning lights and messages appeared repeatedly and were confirmed by OnStar diagnostics on April 28, May 6, May 19, and June 16, 2026. The dealer performed warranty repairs including compressor and HVAC replacement per TSB 25-NA-130, yet the same high-voltage and battery conditioning faults returned. The problem has been reproduced and documented by the dealer and OnStar. These defects affect critical high-voltage battery thermal management and electrical systems. They create risks of sudden power loss, inability to charge, reduced drivability, and potential safety hazards. The vehicle has been out of service for extended periods and is currently parked due to ongoing safety concerns. The manufacturer was notified through warranty claims and EV Concierge case #95412771 but has not permanently resolved the defect. The failed components (high-voltage battery conditioning system, HVAC compressor, and related modules) are available for inspection upon request.
NHTSA complaint #11750505 — an unverified report by a vehicle owner.
Kittrell, NC
FUEL/PROPULSION SYSTEM
The vehicle experienced repeated high-voltage system warnings and battery conditioning system failures. On multiple occasions the “Service High Voltage System” message appeared along with codes P0530 and P1C26 related to the lithium-ion battery conditioning system that controls heating and cooling of the high-voltage battery pack. A critical U3578 code triggered an urgent OnStar alert requiring immediate service. The high-voltage fault was linked to an overcharged HVAC system that caused the A/C compressor to fail. This led to a full HVAC system replacement, radio/infotainment failure, and multiple module reprogrammings. The vehicle could not charge past approximately 65% and showed a red 12-volt battery light after charging. Burning electrical smells were present during some incidents. Warning lights and messages appeared repeatedly and were confirmed by OnStar diagnostics on April 28, May 6, May 19, and June 16, 2026. The dealer performed warranty repairs including compressor and HVAC replacement per TSB 25-NA-130, yet the same high-voltage and battery conditioning faults returned. The problem has been reproduced and documented by the dealer and OnStar. These defects affect critical high-voltage battery thermal management and electrical systems. They create risks of sudden power loss, inability to charge, reduced drivability, and potential safety hazards. The vehicle has been out of service for extended periods and is currently parked due to ongoing safety concerns. The manufacturer was notified through warranty claims and EV Concierge case #95412771 but has not permanently resolved the defect. The failed components (high-voltage battery conditioning system, HVAC compressor, and related modules) are available for inspection upon request.
NHTSA complaint #11750505 — an unverified report by a vehicle owner.
Mcmillan, MICrash
AIR BAGS
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
NHTSA complaint #11745466 — an unverified report by a vehicle owner.
Mcmillan, MICrash
FORWARD COLLISION AVOIDANCE: WARNINGS
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
NHTSA complaint #11745466 — an unverified report by a vehicle owner.
Mcmillan, MICrash
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I feel asleep at the wheel somehow ended up hitting the car in front of me i know adaptive cruisae was on. After i hit the car i woke up and then ended up in a ditchg no airbags deployed or anything. I don't remember what happenedf up until i woke up. which was after i hit the car in front of me.
NHTSA complaint #11745466 — an unverified report by a vehicle owner.
Rosamond, CA
ELECTRICAL SYSTEM
What component or system failed or malfunctioned, and is it available for inspection upon request? GM and dealerships have report extensive failures of the Telematics Control Module (TCM) that connects onstar and provides GPS navigation ability. There is currently no issued recall. Yes, this can be provided for inspection. How was your safety or the safety of others put at risk? Unlike 2024 vehicles, where Android Auto is supported, providing a safe, hands free workaround for the failure of the TCM, on 2025 models, GM deliberately removed support for Android Auto to force OnStar subscription services, even for basic navigation. This greed-based decision, along with undisclosed failures of the TCM and months of back order waiting list to fix, puts drivers at significant safety risk when forced to revert to other navigation solutions. It is guaranteed this decision (putting safe navigation behind a paywall, and the mass failure of this hardware) will result in loss of life due to forcing drivers to revert to legacy and unsafe practices, including being forced to use their phone in a non-handsfree method. They also removed basic lane keeping warnings and steering, traditionally free with the vehicle and now only available with a full onstar subscription. This liability is exclusively due to the push towards subscription models at the impact of public safety. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealership confirmed this failure and the extent of the failures across 2025 vehicles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? All indications were normal except no data connectivity and GPS signal was also lost. As an officer in the military, I can't standby and let this deliberate impact to public safety continu
NHTSA complaint #11722370 — an unverified report by a vehicle owner.
Melbourne, FL
UNKNOWN OR OTHER
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.
NHTSA complaint #11707963 — an unverified report by a vehicle owner.
Melbourne, FL
LANE DEPARTURE: ASSIST
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.
NHTSA complaint #11707963 — an unverified report by a vehicle owner.
Melbourne, FL
LANE DEPARTURE: WARNING
On Star Telematics Module is failed and on backorder and no ETA according to dealership and ONSTAR. This is a safety issue as GPS is unavailable, SOS is unavailable, Cannot Locate Vehicle if lost or stolen. The company is very slow in response and this seems to be a global known issue.
NHTSA complaint #11707963 — an unverified report by a vehicle owner.
Jacksonville, FL
POWER TRAIN
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling). Recent unrepaired issues (December 2025, mileage ~13,000-13,100): Intermittent transmission warning light (on for 24 hours then off); unexplained shift to reverse while in Drive (rolled backward at stop light. no gear user input here to put truck in reverse. Had to restart truck to fix.); backup camera cutouts/blackouts while moving; infotainment/cluster glitches; repeated brake pedal clicking (5-6x per stop); hypersensitive safety system (abrupt braking/pulling to one side, overcorrections are safety hazard).
NHTSA complaint #11706907 — an unverified report by a vehicle owner.
Jacksonville, FL
ELECTRICAL SYSTEM
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling). Recent unrepaired issues (December 2025, mileage ~13,000-13,100): Intermittent transmission warning light (on for 24 hours then off); unexplained shift to reverse while in Drive (rolled backward at stop light. no gear user input here to put truck in reverse. Had to restart truck to fix.); backup camera cutouts/blackouts while moving; infotainment/cluster glitches; repeated brake pedal clicking (5-6x per stop); hypersensitive safety system (abrupt braking/pulling to one side, overcorrections are safety hazard).
NHTSA complaint #11706907 — an unverified report by a vehicle owner.
Jacksonville, FL
VISIBILITY/WIPER
July 2025 RO (mileage ~5,500): Propulsion reduced power; AC loss/no cooling; charging failure; loose weather stripping; shark fin antenna loose; brake pedal clicking on stops; OnStar connectivity loss. July 13-22 2025 (mileage ~6,000): Electrical impairments; reduced acceleration/speed; vehicle not charging; weather stripping missing/loose; shark fin coming loose; brake clicking during stopping; no OnStar connectivity. September 11-October 20 2025 RO (mileage ~8,000-10,000): Intermittent transmission warnings; unexplained gear shifts; backup camera blackouts; infotainment/cluster glitches/freezes; repeated brake pedal clicking; hypersensitive safety system (abrupt hard braking/pulling). Recent unrepaired issues (December 2025, mileage ~13,000-13,100): Intermittent transmission warning light (on for 24 hours then off); unexplained shift to reverse while in Drive (rolled backward at stop light. no gear user input here to put truck in reverse. Had to restart truck to fix.); backup camera cutouts/blackouts while moving; infotainment/cluster glitches; repeated brake pedal clicking (5-6x per stop); hypersensitive safety system (abrupt braking/pulling to one side, overcorrections are safety hazard).
NHTSA complaint #11706907 — an unverified report by a vehicle owner.
Washington, DC
VEHICLE SPEED CONTROL:CRUISE CONTROL
See attached document for complaint.
NHTSA complaint #11703795 — an unverified report by a vehicle owner.
Washington, DC
ELECTRICAL SYSTEM
See attached document for complaint.
NHTSA complaint #11703795 — an unverified report by a vehicle owner.
NHTSA complaint #11703795 — an unverified report by a vehicle owner.
Calimesa, CA
UNKNOWN OR OTHER
Navigational system is not functioning properly. On Star button remains in on position. All apps on dash will not connect to internet. Google Map cannot locate exact location of vehicle. Also phone app for the vehicle no longer communicating with the truck. Can only use key fab for minor functions. Can only use vehicle for short range driving, since long range driving plans cannot be determined.
NHTSA complaint #11702362 — an unverified report by a vehicle owner.
Long Beach, CA
VEHICLE SPEED CONTROL
Onstar no longer working and the Onstar Module that needs to replaced is on backorder with no time frame of getting the part. Happening to many GM vehicles with Onstar.
NHTSA complaint #11699314 — an unverified report by a vehicle owner.
Long Beach, CA
UNKNOWN OR OTHER
Onstar no longer working and the Onstar Module that needs to replaced is on backorder with no time frame of getting the part. Happening to many GM vehicles with Onstar.
NHTSA complaint #11699314 — an unverified report by a vehicle owner.
Long Beach, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Onstar no longer working and the Onstar Module that needs to replaced is on backorder with no time frame of getting the part. Happening to many GM vehicles with Onstar.
NHTSA complaint #11699314 — an unverified report by a vehicle owner.
Chelmsford, MA
VEHICLE SPEED CONTROL
Observation: "While operating the vehicle in Reverse (R) with the One-Pedal Driving (OPD) mode enabled, the expected aggressive regenerative braking deceleration is disabled or significantly reduced compared to when driving forward in Drive (D). Safety Concern: "This creates an unexpected driving experience where the car continues to coast/accelerate without input when the accelerator is released, requiring the driver to use the traditional friction brake pedal to stop the vehicle. This goes against the driver's established muscle memory and expectation from OPD in Drive, creating a potential safety risk, especially in tight maneuvering situations where quick, expected stopping is necessary." Suggested Action: "Review the design choice to disable/reduce OPD-level regenerative braking in Reverse to determine if a gradual or driver-selectable level of regen braking could be safely implemented to maintain consistency with the OPD driving 'norm' and prevent unexpected coasting."
NHTSA complaint #11692484 — an unverified report by a vehicle owner.
Chelmsford, MA
SERVICE BRAKES
Observation: "While operating the vehicle in Reverse (R) with the One-Pedal Driving (OPD) mode enabled, the expected aggressive regenerative braking deceleration is disabled or significantly reduced compared to when driving forward in Drive (D). Safety Concern: "This creates an unexpected driving experience where the car continues to coast/accelerate without input when the accelerator is released, requiring the driver to use the traditional friction brake pedal to stop the vehicle. This goes against the driver's established muscle memory and expectation from OPD in Drive, creating a potential safety risk, especially in tight maneuvering situations where quick, expected stopping is necessary." Suggested Action: "Review the design choice to disable/reduce OPD-level regenerative braking in Reverse to determine if a gradual or driver-selectable level of regen braking could be safely implemented to maintain consistency with the OPD driving 'norm' and prevent unexpected coasting."
NHTSA complaint #11692484 — an unverified report by a vehicle owner.
