FaultScore

2011 Chevrolet Silverado fuel system problems

10 of the 99 complaints about the 2011 Chevrolet Silverado are about the fuel system — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 80,000 miles.

D

10

Complaints

1

Crashes

1

Fires

0

Injuries

Exactly what failed

Fuel/Propulsion System 8 80.0%
Fuel System, Gasoline 1 10.0%
Fuel System, Diesel 1 10.0%

Fuel & Propulsion across every Chevrolet Silverado year

1994 13 3.8%
1996 14 4.1%
1997 27 7.9%
1998 14 4.1%
1999 39 11.4%
2000 83 24.3%
2001 49 14.3%
2002 27 7.9%
2003 27 7.9%
2004 22 6.4%
2005 17 5.0%
2011 10 2.9%

What owners said

Filed with NHTSA, in their own words.

Springfield, OR Crash Fire

FUEL/PROPULSION SYSTEM

FIRST OF THREE VEHICLE COLLISIONS THIS YEAR INVOLVING CHEVROLET SILVERADOS THAT HAVE CAUGHT FIRE AFTER INVOLVED IN FRONTAL IMPACTS. VEHICLE TRAVELING WESTBOUND ON SR 58 IN LANE COUNTY, OREGON. INVOLVED IN SECONDARY COLLISION WITH A TOYOTA PICKUP TRUCK THAT HAD BEEN STRUCK BY A LOOSE TRUCK TRACTOR WHEEL. THE IMPACT BY THE WHEEL CAUSED THE TOYOTA TO ENCROACH INTO THE PATH OF THE CHEVROLET. THE OCCUPANTS OF CHEVROLET WERE ABLE TO EXTRICATE THEMSELVES. THE VEHICLE SUBSEQUENTLY CAUGHT FIRE AND SUFFERED EXTENSIVE FIRE DAMAGE.

NHTSA complaint #10759197 — an unverified report by a vehicle owner.

at 38,000 miles Kittanning, PA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD HESITATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS NOT AVAILABLE. UPDATED 09/17/15*LJ UPDATED 11/28/2017

NHTSA complaint #10734612 — an unverified report by a vehicle owner.

at 101,000 miles Dallas, TX

FUEL/PROPULSION SYSTEM

ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK.

NHTSA complaint #10643445 — an unverified report by a vehicle owner.

at 101,000 miles Dallas, TX

FUEL SYSTEM, DIESEL

ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK.

NHTSA complaint #10643445 — an unverified report by a vehicle owner.

at 140,100 miles Natchez, MS

FUEL/PROPULSION SYSTEM

TANK WAS FILLED TO LESS THAN 1/2 TANK AND AFTER STOPPING AT LOCATION AND RESTARTING VEHICLE. FUEL LEVEL READ EMPTY. FUEL LEVELS AND COMPUTER SYSTEM NOT ACCURATE. MULTIPLE OCCURRENCES. I DID SPEAK WITH THE DEALERSHIP AND THEY "THINK" IT COULD BE THE FUEL PUMP. IT HAS BEEN DOING THIS SINCE THE INITIAL PURCHASE. NEW VEHICLE STATUS.

NHTSA complaint #10638005 — an unverified report by a vehicle owner.

at 138,000 miles Natchez, MS

FUEL/PROPULSION SYSTEM

ONCE THE VEHICLE IS IN PARK IT IS SITTING UP AND AFTER PUTTING THE VEHICLE IN REVERSE AND STARTING TO DRIVE THE VEHICLE LOWERS TO THE GROUND. THE VEHICLE PULLS WHEN DRIVING AND CAUSES AN ADDITIONAL PULL ON THE ENGINE AND FUEL SYSTEM.

NHTSA complaint #10638009 — an unverified report by a vehicle owner.

at 39,000 miles Denton, TX

FUEL/PROPULSION SYSTEM

AT 36000 MILES THE ENGINE BURNS OIL. SO FAR AS OF 46000 MILES PISTONS BURNED HAVE BEEN REPLACED PVC FILTER AND VALVE WERE REPLACED ALONG WITH VALVE COVER. AT PRESENT 54000 MILES ENGINE STILL BURNS OIL.

NHTSA complaint #10549719 — an unverified report by a vehicle owner.

at 59,000 miles Ansley, NE

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FUEL TANK WAS FILLED WITH UREA SPECIAL FUEL FOR DIESEL TRUCKS. THE CONTACT WAS DRIVING 5 MPH, WHEN THE VEHICLE UNEXPECTEDLY DECELERATED FROM 55 TO 5 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE HEATER IN THE UREA TANK HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

NHTSA complaint #10548388 — an unverified report by a vehicle owner.

Coxs Creek, KY

FUEL/PROPULSION SYSTEM

EVERYTIME I GO TO THE PUMP IT KICKS OUT LIKE THE TANK IS FULL. IF YOU HOLD THE NOZZLE AS ITS BARELY COMING OUT IT WILL WORK NORMAL BUT YOU CANT EVEN USE THE LOWEST NOTCH ON THE PUMP TO SET IT ON TO PUMP GAS, IT WONT WORK. SO IT NEEDS TO BE FIXED AND I'VE TOLD THE CHEVY DEALER ABOUT IT AND THEY SAID THERE IS NOTHING WRONG WITH IT AND NO RECALL. IM TRYING TO MAKE IT A RECALL NOW SO IT WILL BE FIXED.

NHTSA complaint #10548008 — an unverified report by a vehicle owner.

at 4,105 miles Syracuse, NY

FUEL SYSTEM, GASOLINE

I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

NHTSA complaint #10441828 — an unverified report by a vehicle owner.

Other 2011 Chevrolet Silverado problems

← Full 2011 Chevrolet Silverado report