60 of the
223 complaints about the 2003 Chevrolet Suburban 1500 are about the
electrical system — 27% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
84,500 miles.
D
60
Complaints
1
Crashes
1
Fires
2
Injuries
Exactly what failed
Instrument Cluster/Panel
3761.7%
Electrical System
2338.3%
Electrical System across every Chevrolet Suburban 1500 year
MY ENTIRE INSTRUMENT PANEL DOES NOT ALWAYS WORK WHEN I START MY TRUCK. IT WILL OCCASIONALLY COME TO LIFE AFTER DRIVING A BIT OR SOMETIMES IT DOESN'T WORK AT ALL. NO PATTERN AS TO WHEN, WHERE OR DRIVING CONDITIONS. STARTED A FEW MONTHS AGO WHERE IT WOULD ALWAYS WORK SHORTLY AFTER I STARTED THE ENGINE AND HAS PROGRESSIVELY GOTTEN WORSE,
NHTSA complaint #11142362 — an unverified report by a vehicle owner.
Dallas, TX
ELECTRICAL SYSTEM
THE BATTERY KEEPS GOING DEAD AND SOMETHING IS NOT SHUTTING THE CAR DOWN CAUSING A PARASITIC BATTERY DRAW KILLING BATTERY I HAVE GONE THROUGH 4 BATTERY AND AFTER ABOUT 3 DAYS OR 4 THE TRUCK DOES NOT START AND 2HEN I TAKE IT TO AUTOZONE THEY SAY ITS DEAD AND GIVE ME A NEW BATTERY AND TRIED LOOKING UP ISSUE AND SEE ALOT OF PEOPLE HAVING ISSUES AND WHEN I TOOK TO CHECK ALTERNATOR OR STARTER NOTHING THEY ARE GOOD
NHTSA complaint #10992101 — an unverified report by a vehicle owner.
at 190,000 milesStillwater, OK
ELECTRICAL SYSTEM
THE ANTI THEFT SYSTEM CAUSED THE ENGINE TO QUIT GOING DOWN THE HI WAY SEVERAL TIMES AND WAS VERY DANGEROUS SOME OF THE TIMES AND LEFT US STRANDED SOMETIMES. GM ACTS LIKE THEY DO NOT KNOW WHAT IS WRONG BUT THERE IS AMPLE INFO ON THE INTERNET AND EVEN A FIX BUT IT DISABLE THE ATS, IT TURNS OFF THE FUEL TO THE INJECTORS KILLING THE ENGINE. THIS HAPPENED MANY TIMES. WE HAD TO BE TOWED TWICE BECAUSE IT WOULD NOT RESTART.
NHTSA complaint #10895903 — an unverified report by a vehicle owner.
at 100,000 milesHouston, TXCrash1 injured
ELECTRICAL SYSTEM
WHEN DRIVING VEHICLE KEPT FALLING DEAD ON HIGHWAY AND CITY STREETS
NHTSA complaint #10884706 — an unverified report by a vehicle owner.
at 99,000 milesSherman Oaks, CA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #10731767 — an unverified report by a vehicle owner.
at 93,300 milesCelina, TX
ELECTRICAL SYSTEM
MY '03 CHEVROLET SUBURBAN HAS DEVELOPED WHAT APPEARS TO BE A VERY COMMON CONDITION WHERE THE ENTIRE INSTRUMENT CLUSTER BECOMES INOPERABLE. FOR EXAMPLE, WHILE TRAVELING AT LOW, IN TOWN SPEEDS, THE SPEEDOMETER WILL HAVE READINGS IN THE 60S, 70S' AND 80S. WHILE IN THE PARK POSITION, THE SPEEDOMETER WILL READ 55MPH. THIS IS ABSOLUTELY A SAFETY ISSUE AND I AM REALLY SHOCKED THAT THE NHTSA HASN'T FORCED A RECALL. THERE ARE LITERALLY THOUSANDS OF REPORTS ONLINE OF THIS EXACT PROBLEM. GENERAL MOTORS IS AWARE THAT THIS IS A WIDE SPREAD PROBLEM, AS THEY EVEN EXTENDED. GENERAL MOTORS EVEN PROVIDED OWNERS WITH A SPECIAL COVERAGE THAT EXTENDS THE WARRANTY ON THE INSTRUMENT PANEL CLUSTER FOR THE CONDITION DESCRIBED ABOVE, AS LONG AS THE VEHICLES AGE AND MILEAGE FALLS WITHIN CERTAIN PARAMETERS. THOSE PARAMETERS ARE THE MAIN REASON FOR MY COMPLAINT. THOSE PARAMETERS ARE 1) 7 YEARS OF THE IN SERVICE DATE, AND 2) 70,000 MILES, WHICH EVER OCCURS FIRST. MY CLAIM TO HAVE THE INSTRUMENT CLUSTER IN MY VEHICLE REPAIRED UNDER THE SPECIAL COVERAGE WAS DENIED ON 9/4/09 BECAUSE THE MILEAGE OF MY VEHICLE WAS 93,000 MILES AT THE TIME OF MY REQUEST. I BELIEVE THAT THIS IS A LARGE SCALE SAFETY PROBLEM THAT WARRANTS A RECALL BY GENERAL MOTORS RATHER THAN AN EXTENSION OF WARRANTY WITH UNREASONABLE MILEAGE PARAMETERS. EXTENDING THE WARRANTY ALONE IS A CLEAR ADMISSION OF A KNOWN WIDESPREAD ISSUE. IS NHTSA IN BED WITH GM TOO? I GUESS I SHOULDN'T BE SURPRISED.
NHTSA complaint #10702698 — an unverified report by a vehicle owner.
at 255,000 milesFT Washington, MD
ELECTRICAL SYSTEM
I CAN UNLOCK TRUCK WITH KEY OR REMOTE PUT KEY IN START AND DASH LIGHTS COME ON BUT NO START. AFTER BEING TOLD IT WAS THE FUEL PUMP, THE STARTED, AND KEY I KNOW IT HAS SOMETHING TO DO WITH THE ANTI-LOCK. I HAVE REPROGRAMMED IT SEVERAL TIME BUT EACH TIME A DIFFERENT WAY. I HAVE RESEARCH IT ON LINE AND IT IS A ON GOING PROBLEM WITH GM CARS AND TRUCKS. HOWEVER I AM NOT SURE IF IT IS A RECALL. I AM RECENTLY THE SECOND CAR OWNER OF THIS TRUCK AND EXPERIENCING THIS MAJOR PROBLEM. I AM A SINGLE MOTHER WITH CHILDREN AND GRANDCHILDREN AND THIS IS NOT GOOD FOR ME AT NIGHT OR DURING THE DAY IF AT A SHOPPING CENTER. I HAVE HAD TO HAVE IT TOWED TO MY HOME THEN THE NEXT DAY IT STARTED. IF ANY ONE CAN HELP ME PLEASE EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10650493 — an unverified report by a vehicle owner.
at 125,000 milesWeedsport, NY
ELECTRICAL SYSTEM
EVER SINCE WE PURCHASED THIS HUGE PILE OF JUNK, IT HAS BEEN EVERY PROBLEM TO CHANGING FUEL PUMP SEVERAL TIMES, CATALYTIC CONVERTERS,BATTERIES,MAJOR ELECTRICAL PROBLEMS, EVERY GAUGE IN THE VEHICLE IS OFF FROM GAS GAUGE TO SPEEDOMETER TO COOLANT! THERE IS NOT ANYTHING THAT IS NOT WRONG WITH IT. AFTER THOUSANDS OF DOLLARS AND SO MANY TIMES OF BEING STRANDED ON THE SIDE OF THE ROAD WITH 4 LITTLE KIDS IN THE DEAD OF WINTER WITH NO HEAT. I WOULD LIKE A LIFETIME WARRANTY FROM CHEVROLET TO COVER ANY EXPENSE INCURRED WHILE OWNING SUCH A PIECE OF CRAP AND FOR THE HUMILIATION I HAVE INCURRED BY BEING SEEN IN A CHEVY BECAUSE THEY ARE JUNK!!!!!OR WOULD LIKE BOOK VALUE OF VEHICLE SO I CAN GO BUY A FORD BECAUSE THEY RUN FOR 250,000 MILES PLUS!!! NOT 125,000.
NHTSA complaint #10557192 — an unverified report by a vehicle owner.
at 103,000 milesGrand Ledge, MI
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE IDLING AT A STOP SIGN, THE SPEEDOMETER PROVIDED AN ERRONEOUS READING OF 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. THE VEHICLE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.
NHTSA complaint #10554323 — an unverified report by a vehicle owner.
at 101,000 milesFort Hood, TX
ELECTRICAL SYSTEM
I WAS DRIVING MY 2003 CHEVROLET SUBURBAN DOWN THE ROAD AND MY SPEEDOMETER STOPPED WORKING. I LOOKED ONLINE AND I FOUND OVER 40 INCIDENTS ON WWW.SAFECAR.GOV ALONE. WHATS THE PROBLEM WITH GETTING THIS SAFETY PROBLEM FIXED. I CAN GO TO THE DEALER AND GET IT FIXED FOR $500 OR MORE. DO PEOPLE NEED TO GET HURT OR DIE BEFORE THIS PROBLEM IS NOTICED BY CHEVROLET OR GMC?
NHTSA complaint #10504275 — an unverified report by a vehicle owner.
at 195,000 milesRandolph, NJ
ELECTRICAL SYSTEM
JUST FINISHED DRIVING VEHICLE FOR 1 HOUR AT HIGHWAY SPEEDS WITHOUT INCIDENT. PARKED CAR FOR 5 MINUTES, UPON TRYING TO RESTART, THE CAR DISPLAYED "REDUCED ENGINE POWER" ON THE DRIVER INFORMATION CONSOLE. APPROXIMATELY 8 RESTARTS AND THE MESSAGE DID NOT DISPLAY. DROVE CAR 5 MINUTES AND PARKED IT FOR 1 HOUR, UPON RESTART DISPLAYED SAME MESSAGE, CAR WAS VIRTUALLY UNDRIVEABLE. 3 RESTARTS LATER MESSAGE NO LONGER DISPLAYED. THIS MESSAGE HAS NOW INTERMITTENTLY OCCURRED EVER SINCE SEEMINGLY WITHOUT ANY PATTERN. THE MESSAGE IS RELATED TO A FAILURE IN THE "DRIVE BY WIRE" SYSTEM THAT ALLOWS FOR THE ELIMINATION OF A PHYSICAL CABLE FROM THE GAS PEDAL. IT CAUSES THE CAR TO BE COMPLETELY UNDRIVEABLE UNTIL SEEMINGLY RANDOMLY FIXING ITSELF.
NHTSA complaint #10495328 — an unverified report by a vehicle owner.
at 139,575 milesOrlando, FL
ELECTRICAL SYSTEM
2003 CHEVROLET SUBURBAN HVAC BLOWER NOT FULLY FUNCTIONAL ON ALL BLOWER SPEEDS..SERVICE BULLETIN 11046, APRIL 2010..CHEVROLET HAS KNOWN DEFECT WIRING CONNECTOR AND ELECTRICAL TERMINALS OF RELAY RESISTOR MODULE AS DESCRIBED IN SERVICE BULLETIN WHICH RESULTS IN BLOWER MOTOR NOT FUNCTIONING ON CERTAIN OR ALL BLOWER SPEEDS SETTING. GM HAS ISSUED SPECIAL COVERAGE ADJUSTMENT FOR UP TO 10 YRS PER BULLETIN BUT REFUSES COVERAGE PURPORTEDLY BASED ON MY VEHICLE NOT BEING IN THE SPECIAL COVERAGE VIN: TWO PHONE CALLS TO CUSTOMER SERVICE RESULTED IN A HANG UP, PUT ON HOLD AND NOT RETURNING TO THE CALL, AND UPON ESCALATING THE CALL TO JOY, THE SUPERVISOR REFUSING TO FURTHER ASSIST...AND REFUSING TO ESCALATE THE CALL FURTHER EXPLAINING NO MANAGER IS "LIKELY" AVAILABLE, WE'VE TOLD YOU YOUR ANSWER....GM CASE #71-107-8244378 2ND ISSUE WITH ELECTRICAL; INSTRUMENTATION CLUSTER FAILS TO WORK PROPERLY AND DIGITAL DISPLAY WHICH INDICATES WHETHER YOU ARE IN PARK, REVERSE NEUTRAL DRIVE (GEAR) DIMS OR GOES OUT COMPLETELY. SAME PROBLEM I HAD ON 2005 CHEVROLET SUBURBAN 1500. BOTH VEHICLES THEY HAVE REFUSED TO FIX. 2003 HAD SPECIAL COVERAGE 07187 TO REPAIR THIS CONDITION BUT THE PREVIOUS OWNER WAS NOT PROPERLY NOTIFIED TO FIX THIS CONDITION DURING THE MANUFACTURE SPECIAL COVERAGE PERIOD.L THEY KNOW IT EXIST BUT ONCE AGAIN ARE USING ANY EXCUSE TO DO THE PROPER THING AND FIX THE PROBLEM. ALSO REPORTED UNDER 71-107-8244378 REQUEST NHTSA AND APPROPRIATE AGENCIES FURTHER INVESTIGATE THESE MATTERS AND HOLD GM ACCOUNTABLE DO NOT LET GM CONTINUE TO SKIRT RECALL REPAIRS FOR KNOWN PROBLEMS BY NARROW DEFINING WHICH VEHICLES THEY HAVE TO FIX. RECALLS SHOULD COVER ALL VEHICLES THAT HAVE IDENTIFIED SAFETY ISSUE AND GM SHOULD FACESTIFF PUNISHMENT TO ENCOURAGE THEM TO VOLUNTARILY FIX PROBLEMS RATHER THAN STONEWALL, STALL, AVOID, AND MAKE IT MORE DIFFICULT THAN FIXING THE PROBLEM.
NHTSA complaint #10462120 — an unverified report by a vehicle owner.
NEW Boston, OHFire
ELECTRICAL SYSTEM
"REDUCED ENGINE POWER" LIGHT COMES ON AND TRUCK SLOWS TO LESS THAN 10 MPH AND THE POWER STEERING STOP WORKING. THIS HAS HAPPENED SIX TIMES IN THE LAST YEAR. 1ST INCIDENT I TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRONG WITH IT. DIAGNOSTICS PERFORMED AND NOTHING CAME BACK WRONG. I THINK THE WIRING TO THE THROTTLE IS POSSIBLY TO BLAME. IF I HIT A BUMP IN THE ROAD OR CROSS RAILROAD TRACKS, THE REDUCED ENGINE POWER CAN COME ON. I HAVE A HUNCH AFTER RESEARCHING ONLINE & FINDING THAT SEVERAL OTHER PEOPLE HAVE THE SAME PROBLEM, THAT LEADS ME TO BELIEVE THAT CHEVY KNOWS ABOUT IT & IS DOING NOTHING ABOUT IT. "TYPICAL"!! I AM VERY DISPLEASED, ESPECIALLY BECAUSE I LOVE MY SUBURBAN. I SUGGEST AN INVESTIGATION & RECALL OF THIS PROBLEM.I ASK THAT CHEVY TAKES RESPONSIBILITY FOR POOR QUALITY & REPAIRS THE PROBLEM PRONTO! OH, AND THE POWER SEATING FUSE CAUGHT FIRE AND EXPLODED THE LITTLE FUSE IN THE FUSE BOX, NOW THE SEATS WON'T WORK & NEITHER DOES THE PASSENGER SIDE WINDOWS. THE WIRING DONE ON THIS TRUCK IS CHEAP! THE PARTS ARE CHEAP! NOT A HAPPY CUSTOMER!
NHTSA complaint #10452049 — an unverified report by a vehicle owner.
at 69,000 milesStevensville, MD
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT THE SPEEDOMETER BEGAN TO FLUCTUATE ERRATICALLY WHILE DRIVING. THE FAILURE BEGAN AS AN INTERMITTENT PROBLEM BEFORE PROGRESSING TO A CONTACT ISSUE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
NHTSA complaint #10415163 — an unverified report by a vehicle owner.
at 100,000 milesCincinnati, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE SPEEDOMETER SUDDENLY FAILED. IN ADDITION, THE GEAR SHIFTER INDICATOR LIGHT WOULD NOT ILLUMINATE AND THE REAR CENTER SEAT BELT WOULD NOT FUNCTION. WHEN THE LEFT TURN SIGNAL WAS ENGAGED, THE HAZARD WARNING LIGHTS WOULD ILLUMINATE SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE FUEL KIT HAD TO BE REPLACED TWICE AS WELL AS A FUEL INJECTOR CLEANING. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA complaint #10392298 — an unverified report by a vehicle owner.
at 125,000 milesQuitman, TX1 injured
ELECTRICAL SYSTEM
WE ARE HAVING SERIOUS ELECTRICAL ISSUES WITH OUR 2003 CHEVROLET SUBURBAN 1500 Z71. IT STARTED WITH THE SEAT WARMERS ONLY WORKIING OCCASIONALLY, THEN WHEN I WAS TRYING TO START IT ONE DAY THE DS AUTOMATIC POWER SEAT DEPLOYED ME AND SMASHED MY CHEST AND LEGS ALL THE WAY INTO THE STEERING WHEEL AND DASH I WAS PINNED AGAINST THE STEERING WHEEL AND DASHBOARD UNTIL MY HUSBAND HEARD ME SCREAMING AND CAME TO GET ME - IT DID THIS ON ITS OWN, I HADN'T TOUCHED A THING OTHER THAN TURN THE KEY TO START POSITION. THEN THE DS POWER SEAT BUTTONS STARTING WORKING IN REVERSE I.E. PUSHING FORWARD ON THE BUTTON SENDS YOU BACKWARDS AND PUSHING BACK SENDS YOU FORWARD, THEN THE SERVICE 4WD LIGHT CAME ON THE DIC AND STAYED ON FOR AWHILE, THE SEAT WARMERS STARTED TO WORK AGAIN ON OCCASION AND THEN QUIT ALTOGETHER...AGAIN., NOW THE CLUSTER PANEL ...SPEEDOMETER, RPM AND OTHER GAUGES ARE INCORRECT MORE OFTEN THAN NOT. WE ARE HAVING TO USE A GPS TO MAINTAIN SPEED LIMITS.
NHTSA complaint #10386612 — an unverified report by a vehicle owner.
at 18,000 milesTutwiler, MS
ELECTRICAL SYSTEM
GOT A 2003 CHEVORLET SURBURAN. THE REAR DOOR BE SHOWING OPEN N THE OIL GAUGE,TEMPERATURE GAUGE,RPM, N SPEEDOMETER NOT WORKING.
NHTSA complaint #10370984 — an unverified report by a vehicle owner.
at 85,219 milesDavdson, NC
ELECTRICAL SYSTEM
I WAS DRIVING TO A STORE IN MY CITY WHEN IT FELT LIKE I WAS NOT DOING THE SPEED LIMIT AND GOING SLOWER THAN NORMAL. WHEN II GOT TO THE STORE AND TURNED OFF THE CAR, I SAW THAT THE SPEEDOMETER WAS REGISTERING 20 MPH. I STARTED THE CAR BACK UP AND IT DROPPED THE SPEED READING BY 5 MPH. I DID THIS 3 MORE TIMES TILL IT REGISTERED ZERO MPH. WHEN DRIVING HOME, I NOTICED THAT I WAS STILL DRIVING SLOWER THAN NORMAL AND WHEN I GOT HOME AND TURNED OFF THE CAR THE SPEEDOMETER READING WAS SHOWING 25 MPH. I LOOKED ONLINE AND SAW THAT OTHERS ARE HAVING THE SAME PROBLEM. THIS PROBLEM CONTINUES TO OCCUR EVERY TIME II AM DRIVING MY 2003 CHEVROLET SUBURBAN. I HAVE NOT TAKEN IT TO GET FIXED YET AND HAVE CONTACTED CHEVROLET TO SEE IF THEY WILL FIX THE PROBLEM FOR FREE SINCE IT SHOULD NOT BE HAPPENING. THIS COULD POSSIBLY AFFECT THE VEHICLE SPEED CONTROL WHEN SET.
NHTSA complaint #10369176 — an unverified report by a vehicle owner.
at 55,000 milesClarksdale, MS
ELECTRICAL SYSTEM
I GOT A 2003 CHEVROLET SURB. THE REAR DOOR KEEP COMING OPEN ON IT OWN,THE SPEEDOMETER DOES NOT WORK,OIL GAUGE,AND THE TEMPERATURE GAUGE NOT WORK. IT HAD START NOW WHEN START TO CRANKED IT THE BRAKE BOOSTER LIGHT COME THE BATTERY LIGHT COME SAYING NOT CHARGING.
NHTSA complaint #10367040 — an unverified report by a vehicle owner.
at 90,000 milesBrownsville, TX
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 SUBURBAN SPEEDOMETER NOT WORKING. STARTED MALFUNCTIONING IN DECEMBER 2007, THE NEEDLE WOULD JUMP ALL OVER THE PLACE AND THEN STOPPED WORKING IN JULY.
NHTSA complaint #10341504 — an unverified report by a vehicle owner.
at 65,000 milesNewark, NJ
ELECTRICAL SYSTEM
2003 CHEVY SUBURBAN I THINK IT IS CALLED THE CLUSTER WHERE THE SPEEODOMETER AND THE FUEL GAGE ARE LOCATED. FUEL GAGE DOES NOT WORK AND SPEEDOMETER IS STUCK . AIR BAG LIGHT HAS GONE ON TWICE TOOK TO VEHICLE TO DEALER THEY CHANGED FRONT SENSOR AND THE LIGHT CAME BACK ON A MONTH LATER 06/20/2010.
NHTSA complaint #10339991 — an unverified report by a vehicle owner.
at 94,000 milesMarietta, GA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN 1500. HE STATED THAT ON NOVEMBER OF 2009 WHILE DRIVING APPROXIMATELY 25 MPH, HE NOTICED THE SPEEDOMETER WAS FAILING. THE SPEEDOMETER BEGAN TO INCREASE AND DECREASE IN SPEED UNTIL IT STOPPED WORKING. HE TOOK THE VEHICLE TO THE DEALER. THE DIAGNOSIS LOCATED THE FAILURE AS THE CLUSTER PROGRAM. THE DEALER REPLACED THE CLUSTER PROGRAM. THE COST FOR REPAIR WAS $500.00. THE MANUFACTURER TOOK A REPORT AND STATED THAT THEY WILL NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 94,000 THE CURRENT MILEAGE WAS 106,000.
NHTSA complaint #10314687 — an unverified report by a vehicle owner.
at 79,500 milesLongwood, FL
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE DRIVING IN A 45MPH ZONE, I CHECKED MY SPEEDOMETER AS I PASSED A POLICE OFFICER AND IT READ 75MPH SO I IMMEDIATELY HIT THE BRAKES TO SLOW. I DIDN'T THINK I WAS SPEEDING AS I WAS GOING WITH THE FLOW OF TRAFFIC. UPON FURTHER INVESTIGATION I DISCOVERED THE DEFAULT POSITION OF THE GAUGE WAS 30MPH. EVENTUALLY THE SPEEDOMETER WAS FULLY PEGGED AT 120+ MPH. I DISCUSSED THE FAILURE WITH COLLEAGUES AT WORK AND TWO INDEPENDENT MECHANICS AND I DISCOVERED 1) THE PROBLEM IS COMMON IN GMC TRUCKS IN MODEL YEARS 2002-2006 AND 2) THE ONLY WAY TO CORRECT IT IS TO REPLACE THE ENTIRE INSTRUMENT PANEL AT A COST OF APPROX. $700. I BELIEVE THIS IS A SAFETY HAZARD FOR TWO REASONS: FIRST, THE FAILURE IS INSIDIOUS AND CAN CAUSE AN OVERREACTION (ONE CASE II KNOW OF WHERE SOMEONE WAS PULLING A BOAT TRAILER ON A WET ROAD, LOOKED DOWN AND SAW 90MPH, HIT THE BRAKES AND SKIDDED OFF THE HIGHWAY), AND SECOND, BECAUSE OF THE HIGH COST OF REPAIR FOR OLDER VEHICLES OWNERS (AS I AM) WILL BE HESITANT TO SPEND THE MONEY TO FIX ONE INDICATOR NEEDLE. THANK YOU FOR ASSISTANCE.
NHTSA complaint #10281506 — an unverified report by a vehicle owner.
at 43,000 milesMcallen, TX
ELECTRICAL SYSTEM
SPEEDOMETER FLUCTUATES, INDICATES VARIOUS SPEEDS OTHER THAN ACTUAL SPEED. NEVER A STANDARD OFFSET FROM ACTUAL SPEED. MIGHT INDICATE 20 MPH AT 55 MPH ACTUAL AS MEASURED BY GPS ONE TIME, THEN 10 MPH AT 60 MPH ACTUAL ANOTHER TIME.
NHTSA complaint #10267894 — an unverified report by a vehicle owner.
at 48,000 milesWeatogue, CT
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 CHEVY SUBURBAN 53000 MILES, INSTRUMENT CLUSTER FAILING, SPEEDOMETER PEGGED AT 120 MPH. STARTED INTERMITTENTLY AT 49,000 MILES.
NHTSA complaint #10265945 — an unverified report by a vehicle owner.
at 85,000 milesBoise, ID
ELECTRICAL SYSTEM
THE SPEEDOMETER ON OUR 2003 CHEVROLET SUBURBAN RANDOMLY STOPS WORKING. WE UNDERSTAND THAT IT IS A DEFECT AND THAT IT WILL ONLY BE REPLACED BY CHEVROLET IF THE VEHICLE HAS LESS THAN 70,000 MILES. OUR SUBURBAN HAS 85,000 MILES ON IT. SINCE IT IS A DEFECT IN THE INSTRUMENT CLUSTER, AND NOT BECAUSE OF WEAR AND TEAR, CHEVROLET SHOULD REPLACE IT FREE OF CHARGE. WE CAN'T AFFORD TO PAY THE $550+ TO HAVE IT REPLACED SO WE WILL DRIVE IT WITHOUT THE SPEEDOMETER WORKING, WHICH IS UNSAFE.
NHTSA complaint #10262936 — an unverified report by a vehicle owner.
Bailey, CO
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER IS CURRENTLY STUCK AT 120 MPH. PROBLEM STARTED WITH IT BEING STUCK AT 45 MPH WHEN VEHICLE WAS STOPPED.
NHTSA complaint #10246819 — an unverified report by a vehicle owner.
at 115,000 milesNaches, WA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER JUMPS WHILE I AM DRIVING HWY SPEEDS. IT JUMPS TO 120 MPH WHILE I AM DOING 60 TO 65 MPH.
NHTSA complaint #10241236 — an unverified report by a vehicle owner.
at 70,000 milesStarr, SC
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SPEEDOMETER ON MY 2003 SUBURBAN DOESN'T WORK. CONCERNED ABOUT DRIVING NOT KNOWING THE SPEED I AM GOING. IT STOPPED WORKING SEVERAL MONTHS AFTER I BOUGHT IT USED, COULDN'T AFFORD TO GET IF FIXED THEN. AFTER RECALL OBTAINED RECENTLY, I TOOK IT TO DEALERSHIP AND THEY SAID IT WAS OVER MILEAGE CLAIMED IN RECALL.
NHTSA complaint #10238445 — an unverified report by a vehicle owner.
at 106,000 milesCrandall, TX
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER ON OUR 2003 SUBURBAN QUIT WORKING BACK IN MARCH 2008 WITH APPROXIMATELY 106,000 MILES ON IT. (IT NOW HAS 110,000 MILES) THE SPEEDOMETER WENT UP TO 120 WHEN WE WERE GOING APPROX. 40 MPH AND THEN IT STUCK DOWN PAST 160 AND HAS NET MOVED SINCE. SO FAR I HAVEN'T BEEN ABLE TO FIND A RECALL NOTICE FROM CHEVROLET/GM. WE HAVE OWNED MANY DIFFERENT MAKES OF CARS ALONG WITH ANOTHER SUBURBAN WITH MANY MORE MILES THAN THIS ONE AND THE SPEEDOMETERS NEVER STOPPED WORKING. I WAS TOLD IT WOULD COST OVER $600 TO FIX AND HAVE NOT BEEN ABLE TO COME UP WITH THE MONEY YET. SEARCHING ON-LINE, THIS IS OBVIOUSLY A PROBLEM THAT GM IS NOT WILLING TO FIX AS MANY, MANY OTHER PEOPLE HAVE REPORTED THIS SAME PROBLEM.
NHTSA complaint #10230424 — an unverified report by a vehicle owner.