14 of the
589 complaints about the 2015 Chevrolet Suburban are about the
driver-assist systems — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
77,500 miles.
A
14
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Blind Spot Detection
535.7%
Warnings
428.6%
Adaptive Cruise Control
214.3%
Rearview System Braking
214.3%
Warnings
17.1%
What owners said
Filed with NHTSA, in their own words.
Pearland, TX
LANE DEPARTURE: BLIND SPOT DETECTION
The transmission was acting weird and felt like it was revving up and down while going 20-30 mph. After turning into my neighborhood there was a loud clunck like some dropped off the truck and it completely fell out of gear and just rolled to a stop. Shifted it into park, turned the truck off and back on and put it back in drive it went into gear and allowed me to drive to my house but still acted like it was about to drop out of gear completely again. My neighbor has a 2015 Silverado and 2017 Tahoe and both transmissions did the same thing and had to be replaced, all between 100-125k miles. The blind side system constantly goes off when there’s no threat
NHTSA complaint #11661761 — an unverified report by a vehicle owner.
Sparta Township, NJ
LANE DEPARTURE: BLIND SPOT DETECTION
First, Side Detection System warning light would come on, then all dashboard gauges would fail and go to position as if the car war turned off, doors and windows would not unlock or open, series of warning messages would pop up as if all systems were malfunctioning. Car would still drive but if you turn the engine off all electrical systems would stay on for a extended period of time. Vehicle would not start, even with a jump start. After sitting for 12 hours, would start again and repeat shutdown after running for about 3-5 minutes.
NHTSA complaint #11635037 — an unverified report by a vehicle owner.
Oxford, MA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When driving through city traffic basically stop and go the brake pedal gets very hard and the car does not stop as smooth or almost not at all. It gets very dangerous.
NHTSA complaint #11611671 — an unverified report by a vehicle owner.
Corpus Christi, TX
LANE DEPARTURE: BLIND SPOT DETECTION
It started with a glitch with the radio/navigation system flashing back and forth and not working. The cooling fan on the vehicle would run for about 10 minutes. The blind spot warning would blink on and off and there was no one else on the road. Then two days later the check engine light came on for about 5 days. Then three days later there was a loss of battery power and the indication light came on stating the car was in battery save mode. Then two days later the power steering system was lost on the highway and all the warning lights on the dash were flashing. The car stalled and refused to start. The tow truck driver tried to jump the vehicle with a battery pack that would jump a diesel and he only got enough power to put the car in neutral.
NHTSA complaint #11576536 — an unverified report by a vehicle owner.
Reno, NV
BACK OVER PREVENTION: WARNINGS
I purchased my vehicle after the recall 19V-645 regarding the brake pump was issued. My vehicle was a part of that safety recall, and the module was reprogrammed in September 2019 (N192268490-01). The pump has not been previously replaced according to service records. I purchased my vehicle from a dealership in April 2021. I recently (late 2023) started having issues with my brakes, having increased brake pedal effort, a hard brake pedal, and increased stopping distance. I have had the brake assist alert come on several times. The issue happens more frequently at lower speeds. My park assist alert also comes on regularly when applying the brakes. I have taken my vehicle to GM several times regarding the park assist issues, but they have only cleared the computer codes and cannot figure out why they keep coming back, as there is no detectable issues with the system. I have also brought my vehicle in due to the adaptive cruise control, as it has also caused issues while using it. It will often apply brakes if it detects a vehicle in another lane while driving, causing the vehicle to “slam” on the brakes going at high rates of speed (I.e. driving on the interstate at 80 mph) and has nearly caused accidents, as the vehicle becomes hard to control, and the risk of following vehicles not having the reaction time to avoid a rear-end collision is increased. My particular vehicle does not have an option to switch between regular cruise control, and adaptive cruise control. After talking with GM, they informed me the only way to “fix” the issue is to completely replace the module with an updated module that allows the option to turn off the adaptive cruise control, which is quite costly to the consumer. My vehicle is currently at a GM service department, and has been diagnosed that the brake pump has failed, and needs replaced. They are claiming that it is not covered under the recall. It is not covered under GM’s extended warranty due to mileage restrictions.
NHTSA complaint #11568885 — an unverified report by a vehicle owner.
Reno, NV
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I purchased my vehicle after the recall 19V-645 regarding the brake pump was issued. My vehicle was a part of that safety recall, and the module was reprogrammed in September 2019 (N192268490-01). The pump has not been previously replaced according to service records. I purchased my vehicle from a dealership in April 2021. I recently (late 2023) started having issues with my brakes, having increased brake pedal effort, a hard brake pedal, and increased stopping distance. I have had the brake assist alert come on several times. The issue happens more frequently at lower speeds. My park assist alert also comes on regularly when applying the brakes. I have taken my vehicle to GM several times regarding the park assist issues, but they have only cleared the computer codes and cannot figure out why they keep coming back, as there is no detectable issues with the system. I have also brought my vehicle in due to the adaptive cruise control, as it has also caused issues while using it. It will often apply brakes if it detects a vehicle in another lane while driving, causing the vehicle to “slam” on the brakes going at high rates of speed (I.e. driving on the interstate at 80 mph) and has nearly caused accidents, as the vehicle becomes hard to control, and the risk of following vehicles not having the reaction time to avoid a rear-end collision is increased. My particular vehicle does not have an option to switch between regular cruise control, and adaptive cruise control. After talking with GM, they informed me the only way to “fix” the issue is to completely replace the module with an updated module that allows the option to turn off the adaptive cruise control, which is quite costly to the consumer. My vehicle is currently at a GM service department, and has been diagnosed that the brake pump has failed, and needs replaced. They are claiming that it is not covered under the recall. It is not covered under GM’s extended warranty due to mileage restrictions.
NHTSA complaint #11568885 — an unverified report by a vehicle owner.
Johnston, IA
FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle will display “Service Trailer Braking System,” as well as “Service Front Camera,” “Service Driver Assist System.” These messages along with audible alerts will sound while driving. At random intervals, the forward collision system will also activate with no objects in sight. This causes the driver to become distracted or react quickly in unnecessary manner. This can increase risk of collision when the driver becomes distracted. The vehicle has been taken to Chevrolet multiple times and we have been told a faulty wiring harness is the cause. We own two of these vehicles, same make, model and year. This has happened in both vehicles.
NHTSA complaint #11508097 — an unverified report by a vehicle owner.
Johnston, IA
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The vehicle will display “Service Trailer Braking System,” as well as “Service Front Camera,” “Service Driver Assist System.” These messages along with audible alerts will sound while driving. At random intervals, the forward collision system will also activate with no objects in sight. This causes the driver to become distracted or react quickly in unnecessary manner. This can increase risk of collision when the driver becomes distracted. The vehicle has been taken to Chevrolet multiple times and we have been told a faulty wiring harness is the cause. We own two of these vehicles, same make, model and year. This has happened in both vehicles.
NHTSA complaint #11508097 — an unverified report by a vehicle owner.
Louisville, KY
LANE DEPARTURE: BLIND SPOT DETECTION
Side detection module smoking causing dash malfunction and electrical issues
NHTSA complaint #11507812 — an unverified report by a vehicle owner.
Jamesville, NY
LANE DEPARTURE: BLIND SPOT DETECTION
Blind spot detectors failed and shorted out entire vehicle. Caused battery drain and vehicle completely dead had to be flat bedded to dealer Cost of repair 1800$
NHTSA complaint #11453775 — an unverified report by a vehicle owner.
Jamesville, NY
BACK OVER PREVENTION: WARNINGS
Blind spot detectors failed and shorted out entire vehicle. Caused battery drain and vehicle completely dead had to be flat bedded to dealer Cost of repair 1800$
NHTSA complaint #11453775 — an unverified report by a vehicle owner.
Jamesville, NY
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Blind spot detectors failed and shorted out entire vehicle. Caused battery drain and vehicle completely dead had to be flat bedded to dealer Cost of repair 1800$
NHTSA complaint #11453775 — an unverified report by a vehicle owner.
at 59,000 milesEast Meadow, NY
BACK OVER PREVENTION: WARNINGS
AT SLOW SPEEDS WHEN TURNING I GET LOSS OF STEERING, SERVICE STABILATRAK AND SERVICE PARK ASSIST AS WELL AS TRUCK DIES AND I LOSE THE RADIO.
NHTSA complaint #11404942 — an unverified report by a vehicle owner.
at 96,000 milesOwings Mills, MD
BACK OVER PREVENTION: WARNINGS
ON SEVERAL OCCASION THE TOUCH SCREEN DISPLAY HAS FAILED TO TURN ON. THIS SCREEN IS USED FOR THE DISPLAY OF THE BACKUP CAMERA, THE AUDIO, HVAC, AND OTHER CONTROLS. THIS HAS TYPICALLY HAPPENED WHEN THE VEHICLE WAS FIRST STARTED, THOUGH IT HAS HAPPENED WHILE THE VEHICLE WAS IN MOTION. AT WICH POINT THE DISPLAY REMAINS BLANK AND MY NOT WORK UNTILL AFTER SHUTTING DOWN THE VEHICLE AND RESTARTING IT AGAIN. THIS IS AN INTERMITTENT PROBLEM.
NHTSA complaint #11374968 — an unverified report by a vehicle owner.