40 of the 589 complaints about the 2015 Chevrolet Suburban are about the engine — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 68,000 miles.
40
Complaints
1
Crashes
1
Fires
1
Injuries
Filed with NHTSA, in their own words.
ENGINE
While driving at highway speeds my vehicle lost steering the radio and the hvac turned off. I had abs and brake lights on the dash as well as a service stabilitrac message. The vehicle completely shutoff and I almost had an auto accident. I have not taken it anywhere as I’m to afraid to drive it for fear of having an accident.
NHTSA complaint #11711635 — an unverified report by a vehicle owner.
ENGINE
Replaced lifters 1,3,5,7 and added automatic fuel mgmt system bypass chip after the vehicle went into limp mode ON THE HIGHWAY. Ran for less than 2000 miles and those same lifters failed a second time and had to be replaced AGAIN. The last incident occurred after about 200 miles and had engine failure, limp mode with multiple sensor failures in the middle of the road in the dark. Limited ability to move it safely off the road.
NHTSA complaint #11702370 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Odometer Fraud. The contact purchased a 2015 Chevrolet Suburban. The contact stated that while attempting to have the vehicle inspected, it was discovered that the catalytic converter was missing, the wires were cut, and a pipe was inserted to muffle the noise. The contact was told that the check engine warning light was turned off and the carbon monoxide was not being cleaned, and that fumes were entering the cabin of the vehicle. The contact also discovered that there was a mileage discrepancy on the vehicle. The vehicle was a dealer sale. At the time of purchase, the mileage was 131,000 and at the time of the inspection, it was discovered that the mileage was approximately 231,000.
NHTSA complaint #11670905 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2015 Chevrolet Suburban. The contact stated while driving at various speeds, the steering wheel became stiff, and the vehicle lost automotive power. The check engine, seat belt, stabili-trak, and ABS warning lights were illuminated. The contact stated that the vehicle was occasionally towed and taken to the same local dealer on several occasions, where it was diagnosed; however, the failure was not yet determined. The transmission, fuel pump, battery, alternator, and unknown wiring were replaced at the consumer's expense; however, the failure persisted. In addition, the contact related the failure to NHTSA Campaign Number: 18V586000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
NHTSA complaint #11660380 — an unverified report by a vehicle owner.
ENGINE
I have a 2015 Chevy Suburban with a 5.3L v8 motor. At 123,067 miles I lost the lifters in the number 7 cylinder due to the Active Fuel Management (AFM) system. This is an ongoing issue with Chevy motors from2014 to 2021. There is currently a Class Action Law Suite. I am hoping the NHTSA will issue a recall. This repaid cost me $4,000.00 to repair.
NHTSA complaint #11635365 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2015 Chevrolet Suburban. The contact stated that while driving approximately 40 MPH, the vehicle lost motive power, with an abnormal clicking sound coming from the engine compartment. The vehicle was taken to an independent mechanic where it was diagnosed that the hydraulic lifters needed to be replaced. The vehicle was not repaired. The vehicle was then towed to the residence. The vehicle was towed to a dealer where it was diagnosed that the hydraulic lifters needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 91,800.
NHTSA complaint #11616372 — an unverified report by a vehicle owner.
ENGINE
Clanking, stalling , wouldn’t go into gear. Had to have the truck flatbed to AAMCO. Was told transmission. Call Chevy during issue’s and told vehicle was not part of recall. Transmission had to be replaced.
NHTSA complaint #11600987 — an unverified report by a vehicle owner.
ENGINE
The # 7 cylinder valve lifter in the 2015 Suburban engine fails when accelerating in certain situations. This has happened to this vehicle twice at and expense of rebuilding the engine. The in both cases the vehicle was accelerating into fast moving traffic. When the lifter fails the engine loses power and no longer accelerates which requires swerving out of traffic, back to the shoulder to not get rear-ended by on-coming traffic. The problem was confirmed and the service provided indicated that this was a significant issue with this particular engine. Basically, it happens to many of these vehicles. The engine has been rebuilt twice while I have owned it. When the lifter fails the check engine light comes on. These failures occurred on September 24, 2021 and again on September 9, 2023.
NHTSA complaint #11589656 — an unverified report by a vehicle owner.
ENGINE
TRANSMISSION HAS FAILED...
NHTSA complaint #11520766 — an unverified report by a vehicle owner.
ENGINE
El problema de esa camioneta esque lla se le a cambiado 3 veces los catalizadores uno alos 30 mil millas y oto alos 80 mil millas y el otro alos 165 mil millas y haora tiene 168 mil millas esta com el código p0430
NHTSA complaint #11483693 — an unverified report by a vehicle owner.
ENGINE
Vehicle A/C condenser has a leak parts are on backorder because of the number of failures
NHTSA complaint #11471442 — an unverified report by a vehicle owner.
ENGINE
THE TRANSMISSION FAILED SHORTLY AFTER PURCHASING USED IN JAN OF 2021. WE WERE DRIVING ON OUR FAMILY VACATION FROM OHIO TO SOUTH CAROLINA AND THE TRANSMISSION FAILED IN NORTH CAROLINA
NHTSA complaint #11407907 — an unverified report by a vehicle owner.
ENGINE
PURCHASED VEHICLE IN MARCH 2020, HAVE HAD 4 INSTANCES OF MAKING A LEFT HAND TURN AND VEHICLE SHUTS OFF. HAVE READ THAT STEERING ASSIST RECALL WAS DONE, BUT FROM WHAT I'VE READ THIS IS EXACTLY WHAT IT IS DOING, LOW SPEED AND MAKING A TURN. ANY SUGGESTIONS OR HAVE OTHERS EXPERIENCED SAME? DATE IS LAST TIME BUT HAS HAPPENED ABOUT 4X S NOW SINCE LAST SUMMER.
NHTSA complaint #11399294 — an unverified report by a vehicle owner.
ENGINE
RADIATOR STRESS FRACTURES DISCOVERED AT 98K MILES. ALWAYS SERVICED AT CHEVY DEALERSHIPS.
NHTSA complaint #11397084 — an unverified report by a vehicle owner.
ENGINE
DRIVING TODAY IN SNOW, INCREASED ELECTRICAL DEMAND ON VEHICLE WHILE ACCELERATING. SMELLED BURNING WIRES AND ALL DASH LIGHTS FLICKERED THEN DIED. ENGINE TURNED OFF AND HAD TO BE RESTARTED WITH THE PUSH BUTTON. HAPPENED WITHIN 30 MINUTES LATER WHILE ACCELERATING ONTO A MAIN ROAD WITH TRAFFIC, LOST CONTROL OF VEHICLE AND HAD TO FORCE THE STEERING WHEEL TO TURN THE VEHICLE OFF THE ROAD TO AVOID BEING HIT BY ONCOMING TRAFFIC.
NHTSA complaint #11395111 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BOMNIN CHEVROLET DADELAND LOCATED AT 8455 S DIXIE HWY, MIAMI, FL 33143, (305) 669-2709, WHERE THE TECHNICIAN ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V761000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *LN*JB
NHTSA complaint #11326978 — an unverified report by a vehicle owner.
ENGINE
OIL PRESSURE, TEMP, TAC, SPEEDOMETER, GAUGES FLUCTUATING , WHILE MANY FAILURES FLASH ON THE DRIVER INFO CENTER SCREEN, AUDIO WARNINGS ALSO.ENGINE REVS AND POWER STEERING FAILS. THIS HAS HAPPENED IN ALL DRIVING CONDITIONS, STOPPED, CITY ,COUNTRY , HIGHWAY ROADS. THIS HAS HAPPENED ABOUT FOUR TIMES, AND WE HAVE IT AT A DEALER NOW FOR THE THIRD TIME. THE FIRST DEALER COULD NOT DUPLICATE THE PROBLEM. SECOND DEALER SAID THE PROBLEM WAS A STEERING LOCK CONTROL MODULE AND REPLACED IT, THE THIRD DEALER IS STILL WORKING ON IT. THE LOSS OF POWER STEERING ,MAKING THE CAR VERY HARD TO STEER IS WHAT HAS PROMPTED ME TO MAKE THIS REPORT. THIS HAPPENED FOR THE FIRST TIME ,AUGUST 13, 2019 AND THE LAST TIME ,JANUARY 29, 2020
NHTSA complaint #11303020 — an unverified report by a vehicle owner.
ENGINE
VEHICLE LOSES BRAKING CAPABILITY AT LOW SPEEDS, SOMETIMES VOLTAGE ISSUES CAUSE STABILITY CONTROL ERROR, AND EVEN COMPLETE LOSS OF ENGINE POWER AND VEHICLE CONTROL (ENGINE SHUTOFF). THIS HAS BEEN RECURRING APPROXIMATELY ONCE PER DAY FOR TWO WEEKS, GENERALLY AT VERY LOW SPEEDS AND TURNING INTO A PARKING SPOT. TYPICALLY, ABS ENGAGE AND POWER BRAKE ASSIST IS LOST, WHICH REQUIRES MORE MORE EFFORT TO STOP THE VEHICLE. CAN ALSO HAPPEN IN REVERSE.
NHTSA complaint #11234095 — an unverified report by a vehicle owner.
ENGINE
TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. THE CONTACT TOOK THE VEHICLE TO SMICKLAS CHEVROLET (LOCATED AT 8900 NORTHWEST EXPY, OKLAHOMA CITY, OK 73162, (405) 943-5721) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THE STEERING GEARS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT RECEIVED A NOTICE FOR AN UNKNOWN RECALL REGARDING THE BRAKES. THE BRAKES WERE REPAIRED, BUT THE CONTACT WAS INFORMED THAT THE ENGINE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,800.
NHTSA complaint #11220035 — an unverified report by a vehicle owner.
ENGINE
THE 2015 CHEVROLET SUBURBAN THAT I DRIVE POWER GOES OUT WHEN I AM TURNING INTO A PARKING SPACE, MAKING A SHARP TURN, AND TRY TO COME TO A QUICK STOP. THIS HAPPENS EVERY TIME I AM DRIVING. IT ALSO DELAYS TO TURN OFF WHEN I AM PARKED. IT SOUNDS LIKE IT'S TRYING TO CRANK UP ON A LOW GAS LEVEL. SOMETIMES WHEN I AM AT A LIGHT AND TRY TO PRESS ON THE GAS, IT STALLS LIKE IT'S TRYING TO GET GAS.
NHTSA complaint #11209379 — an unverified report by a vehicle owner.
ENGINE
WHILE DRIVING STRAIGHT ON THE HIGHWAY IN COOL, DRY CONDITIONS, THE CHECK ENGINE LIGHT BEGAN FLASHING. THE ENGINE BEGAN STUTTERING/BUCKING AND LOST POWER. DEALER ADVISED THAT IT WAS LIFTER FAILURE REQUIRING $5K REPAIR NOT UNDER WARRANTY. DESPITE THE REPAIR, THE ISSUE HAS RETURNED TWICE REQUIRING ADDITIONAL REPAIRS.
NHTSA complaint #11203965 — an unverified report by a vehicle owner.
ENGINE
AT LOW SPEED (BACKING INTO A PARKING SPOT ON THE STREET) THE BRAKE PEDAL GOT VERY HARD AND THE VEHICLE WOULD BARELY STOP. I THEN DID NOT GO INTO THAT SPACE TO AVOID HITTING THE CAR BEHIND ME. I PULLED INTO A PARKING LOT ACROSS THE STREET. WHEN BACKING IN, I COULD NOT STOP (MOVING WITH CAR AT IDLE ENGINE SPEED). THE HITCH HIT THE CONCRETE WALL-HAPPILY NO DAMAGE DONE. WITH RESEARCH, I FIND THIS IS A COMMON PROBLEM THAT GM HAS NOT ADDRESSED. I USUALLY OCCURS AT SLOW SPEEDS OR STOP AND GO SLOW SPEED TRAFFIC. THIS IS UNPREDICTABLE AND VERY UNSAFE. THE VEHICLE IS A 2015 WITH ONLY 35,000 MILES. THE VACUUM PUMP (THE FAILURE) IS BOLTED TO THE ENGINE AND ENGINE-DRIVEN AND LUBRICATED BY ENGINE OIL WHICH PUTS MY ENGINE AT RISK. YET NONE OF THIS IS COVERED BY THE POWER TRAIN WARRANTY. THIS IS NOT A SLOW, BUT A SUDDEN FAILURE ITEM. VERY UNSAFE IF IT HAPPENS IN SCHOOL PARKING LOT PICKING UP MY CHILDREN, CHURCH, CLOSE SPACES (NEIGHBORHOODS, PARKING AREAS).
NHTSA complaint #11202803 — an unverified report by a vehicle owner.
ENGINE
A KNOWEN ISSUE WITH THE SUBURBAN- DEAD LIFTERS, OFTEN THE DEALERSHIPS DON'T WANT TO REPAIR THE ENGINE, THEY TELL CUSTOMERS TO GET A NEW OR REBUILD ENGINE. THE ISSUE IS A HIDDEN SECRET WHICH I HOPE WITH THIS COMPLAINT GM WILL COME CLEAN AND RECALL MILLION OF CARS ON THE ROAD WITH THIS DEFECT.
NHTSA complaint #11185738 — an unverified report by a vehicle owner.
ENGINE
AC CONDENSER BROKE, TOLD BY GM SPECIAL COVERAGE TAKE TO DEALERSHIP, DEALERSHIP SAID NO COVERAGE. HAD 3RD PARTY FIX AT REASONABLE COST, CALLED GM AND TOLD YES WE WILL PAY FOR PARTS TAKE RECEIPT TO DEALERSHIP, DEALERSHIP SAID NO! WILL NOT PAY, WILL NOT FILE, WILL NOT HELP! GM NOW SAYS WILL NOT PAY AFTER MULTIPLE PHONES STATING THEY WOULD!
NHTSA complaint #11174930 — an unverified report by a vehicle owner.
ENGINE
OIL CONSUMPTION IS TO MUCH
NHTSA complaint #11153383 — an unverified report by a vehicle owner.
ENGINE
ROOF MOUNTED "SHARK FIN " ANTENNA LEAKS AND RESULTED IN SHORT CIRCUIT OF THE ELECTRICAL CONTROLS DISABLING THE SUBURBAN. SECOND TIME IN 2.5YRS THE ANTENNA HAD TO BE REPLACED.
NHTSA complaint #11132097 — an unverified report by a vehicle owner.
ENGINE
WHILE DRIVING ALL OF THE POWER CUTS OFF INCLUDING POWER STEERING. ALTERNATOR, OIL, FUEL, STRUTS, BATTERY X 2 HAVE BEEN CHANGED OUT IN ATTEMPT TO CORRECT ISSUE. ISSUE IS STILL PRESENT. LOCAL CHEVY DEALERSHIP UNABLE TO RECTIFY PROBLEM. THERE HAVE BEEN NUMEROUS INCIDENTS WITH POTENTIAL ACCIDENTS. THERE SEEMS TO BE A POWER DRAW ON THE SYSTEM, UNABLE TO FIND ANY KINKED OR FRAYED WIRES. WHILE DRIVING ALL LIGHTING INCLUDING GAUGES DIMS USUALLY PRIOR TO COMPLETE VEHICLE ELECTRICAL FAILURE. I HAVE A VIDEO OF ELECTRICAL DIMMING, BUT UNABLE TO LOAD ON HERE. VEHICLE IS LABELED AS 2015 BUT MANUFACTURE DATE IS 2014, IVE NOTICED THERE IS A RECALL ON 2014 MODELS FOR ELECTRICAL CHASSIS FAILURE HOWEVER MY VIN IS NOT ENCOMPASSED IN THIS RECALL.
NHTSA complaint #11123901 — an unverified report by a vehicle owner.
ENGINE
UPON STARTING VEHICLE WITH NO PREVIOUS PROBLEMS A CHECK ENGINE LIGHT AND TRACTION CONTRAL WARNING LIGHT WERE DISPLAYED ON THE DASH BOARD. ATTEMPTED TO DRIVE THE VEHICLE, DRIVER COULD FEEL THE VEHICLE SHAKE WHILE IDLING IN PARK, AND WHILE STOPPED BUT IN DRIVE, WHEN DRIVING THE VEHICLE SHAKE CONTINUED AT BOTH CITY AND HWY SPEEDS. VEHICLE SHIFTING FELT SLUGGISH. TOOK VEHICLE TO DEALERSHIP IN ALBANY, GA, VEHICLE REQUIRED ALL 8 INJECTORS TO BE REPLACED, ALONG WITH A COIL, SPARK PLUG, AND TWO "F-(S)PIPE" ACCORDING TO DEALERSHIP PAPER WORK CODE P0300 AND 050D WERE REPORTED AS THE PROBLEM, ALSO DESCRIBED AS A COLD START MISFIRE. VEHICLE IS A 2015 CHEVY SUBURBAN LT WITH 54K MILES. SERVICE MANAGER STATED THIS IS A CONTINUING PROBLEM WITH SUBURBANS. SERVICE DEPARTMENT STATED THIS WAS ONE OF THE FEW ITEMS NOT COVERED BY CHEVY'S POWERTRAIN WARRANTY, TOTAL COST TO OWNER IS 1741.20
NHTSA complaint #11110902 — an unverified report by a vehicle owner.
ENGINE
TRANSMISSION STOPPING ON HIGHWAY
NHTSA complaint #11067338 — an unverified report by a vehicle owner.
ENGINE
PURCHASED SUBURBAN FROM ALM IN UNION CITY ON 10/05/17 ON 11/04/17 THE BRAKES STARTED TO MAKE NOISE WHEN COMING TO A STOP. ON 11/06 THE BRAKES WERE MAKING ALOUD SCRUBBING SOUND WHEN STOPPING HAD TO GET BRAKES DONE AND WHEN THE MECHANIC SAW THE ROTORS THEY WERE RUSTED AND ALSO NEEDED TO BE CHANGED BUT HE COULDN'T DUE TO THE CONDITION THEY WERE IN MADE IT IMPOSSIBLE RETURNED TO ALM ON 11/7 FOR THEM TO DO THE I OWE WORK AND I WAS TOLD THEY WOULD CHECK THE ROTORS IT NEVER HAPPENED AND WAS THERE FROM 10AM TIL 7 PM. I SPOKE WITH THE SERVICE MANGER AND HE WAS GOING TO CALL BACK TO SET UP ANOTHER APPOINTMENT. ON 11/9 THE ENGINE OIL LIGHT CAME ON SAYING ENGINE OIL LOW ADD OIL 48% REMAINING. PUT A QUART IN AND MADE APPOINTMENT AT SUPERIOR CHEV TO HAVE OIL CHANGED. AT THAT TIME THE TECHNICIAN SAID THERE WERE QUITE A FEW RECALLS SO JUST MAKE ANOTHER APPOINTMENT AND HAVE OIL CHANGE AND RECALLS DONE HOWEVER HE PROCEED TO CHECK THE OIL AND EVEN WITH THE QUART ADDED THE DIPSTICK CAME BACK DRY. SHOCKED NOT WANTING TO BELIEVE THAT ALM HAD NOT ONLY FAIL TO FIX THE BRAKES THEY DIDN'T EVEN CHANGE THE OIL, BRAKES ARE A SAFETY ISSUE CARS GO THROUGH A PID AND THINGS OF THIS NATURE ARE CORRECTED BEFORE PUTTING INTO INVENTORY. MY FAMILY AND I COULD HAVE BEEN SERIOUSLY HURT DUE TO THE NEGLIGENCE OF ALM. I HAD NOT EVEN REACH THE FIRST PAYMENT AND ALL THIS HAPPENING. AND THE SERVICE MANAGER NEVER CALLED BACK . I HOPE THAT ATLANTA LUXURY MOTORS WILL BE INVESTIGATED ABOUT WHAT THEY DO PRIOR TO PUTTING CARS IN THEIR INVENTORY AND PEOPLE COME IN TRUSTING THAT THEY ARE SAFE WHEN FINANCING A AUTOMOBILE AND HAVE TO PAY 5YRS ON AND IT STARTS OFF WITH SAFETY ISSUES. THERE IS NO WAY THEY COULD HAVE DONE PID OR THEY DID AND JUST IGNORED WHAT THEY SAW. I REALIZE THE SUBURBAN WAS USED BUT SAFETY SHOULD BE A CONCERN OF THE SELLER AS WELL AS THE BUYER.
NHTSA complaint #11048173 — an unverified report by a vehicle owner.