2010 Chevrolet Tahoe airbag problems

AIR BAGS

I have 2 GM vehicles that the Airbag light came on within 3 days of each other and neither has had any such issue ever. [XXX] 2010 Chevy Tahoe LTZ with 285,000 miles [XXX] 2011 Chevy Silverado LS with only 88,500 miles Local dealership wants $180.00 each just to check out the issue I just think this is very coincidental. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11690078 — an unverified report by a vehicle owner.

AIR BAGS

I wanted to express a concern regarding my vehicle. There are several wires exposed on my dashboard where multiple cracks have developed over time. I have been hesitant to bring the vehicle in for the airbag recall replacement because I am concerned that the existing damage to the dashboard could worsen during the repair process. My primary worry is that additional cracking could expose more wiring to heat, which may increase the risk of electrical issues, wire corrosion, or even a potential fire hazard. I would appreciate any guidance on how this situation could be addressed safely while completing the necessary recall work. Thank you for your time and assistance. I look forward to your advice on the best next steps.

NHTSA complaint #11671201 — an unverified report by a vehicle owner.

AIR BAGS

The contact owned a 2010 Chevrolet Tahoe. The contact received notifications and cards of NHTSA Campaign Number: 21V053000 (Air Bags) and would like to be removed from the recall distribution list because the vehicle was totaled. The dealer was contacted. The manufacturer was not contacted.

NHTSA complaint #11641260 — an unverified report by a vehicle owner.

AIR BAGS

I contacted Don Mealey Chevrolet in Clairmont Fl and was informed by them they can do air bag recall. But I must sign a waver if the dash crackes in the process they are not responsible for damages and I will have to pay for dash if I want it fixed. Why would I be responsible if this is a recall.I contacted Chevrolet and was informed its a case by case thing and they will not guarantee dash being fixed. Why would I want to chance this.

NHTSA complaint #11591447 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11501252 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 21V053000(Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11470823 — an unverified report by a vehicle owner.

AIR BAGS

To Whom It May Concern, I have a 2010 Tahoe LTZ which has a cracked dashboard. I have called around to get this fixed and this is very expensive at the dealership for over $1500. I had checked around and found out that this is a common issue with certain types of GM vehicles and mine is on the list. I will like for this to be replaced by GM because because this is truly a safety issue because the cracks are on the driver side near the airbags. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11466407 — an unverified report by a vehicle owner.

AIR BAGS

The dashboard has cracked and split around the passenger side airbag. The sharp edges of the plastic could be a hazard in an accident. The edges are very sharp.

NHTSA complaint #11438289 — an unverified report by a vehicle owner.

AIR BAGS

DASHBOARD GOT 2 BIG CRACKS AND I DON'T FEEL SAFE DRIVING MY TAHOE. IT HAS BEEN GARAGE KEPT AT HOME AND WORK. VERY CHEAP MADE DASHBOARD.

NHTSA complaint #11328842 — an unverified report by a vehicle owner.

AIR BAGS

IN 2016 WE WERE NOTIFIED ABOUT A RECALL ON OUR 2010 CHEVY TAHOE. THE RECALL WAS FOR THE TAKATA AIR BAGS. WE WOULD RECEIVE MORE DETAILS ON HOW TO FIX THIS AND HAVE RECEIVED NOTHING TO DATE. I HAVE GONE TO THE DEALERSHIP A COUPLE TIMES AND THERE IS STILL NO FIX. THEY DON'T EVEN KNOW WHEN THAT WILL HAPPEN. IN MEANTIME, I AM TAKING CHANCES DRIVING OUR VEHICLE SHOULD A CRASH HAPPENS AND AIRBAGS DEPLOY.

NHTSA complaint #11310907 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT SPOKE WITH O'RIELLY CHEVROLET (6160 E BROADWAY BLVD, TUCSON, AZ 85711 (520) 829-3876) WHERE HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11300795 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT THE AIR BAG WARING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED TO NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BUT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11298388 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT ALAMO CITY CHEVROLET (LOCATED AT 9400 SAN PEDRO AVE, SAN ANTONIO, TEXAS 78216, (210) 987-2134) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11282287 — an unverified report by a vehicle owner.

AIR BAGS

I PURCHASED MY 2010 IN 2011 AND THE DASH CRACKED IN 2012. I HAVE TAKEN IT TO MY LOCAL CHEVY DEALER TWICE AND CHEVY WILL STILL NOT ACCEPT RESPONSIBILITY FOR ITS POOR QUALITY AND MANUFACTURING. A VEHICLE THAT IS ONLY TWO YEARS OLD AND HAD NEVER BEEN INVOLVED IN AN ACCIDENT SHOULD NOT HAVE COSMETIC DAMAGE. THIS IS DEFINITELY A MANUFACTURERS PROBLEM AND SHOULD BE REPLACED BY THE COMPANY. MY TRUCK WAS WORTH 48,000 AT THE TIME AND I SHOULD NOT BE RESPONSIBLE FOR A REPAIR CAUSED BY POOR QUALITY OF THEIR MATERIALS. NOW MY VEHICLE IS 9 YEARS OLD AND THE AIR BAGS DEPLOYED OUT OF NOWHERE WHEN MY SON WAS DRIVING.... THERE WAS NO WRECK OR IMPACT WITH ANYTHING AND THEY DEPLOYED. THE QUALITY USED BY CHEVY IS TERRIBLE AND I DO NOT PLAN ON PURCHASING ANYTHING ELSE FROM A COMPANY THAT SELLS OVER PRICED VEHICLES WITH CHEAP AND FAULTY PARTS THAT THEY DON'T WANT TO ASSUME RESPONSIBILITY FOR.

NHTSA complaint #11269285 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2015. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO PARK THE VEHICLE AND WAIT FOR THE PART TO BECOME AVAILABLE. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED NEAR THE DRIVER AND PASSENGER AIR BAG AREAS. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11256952 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MALCOLM CUNNINGHAM CHEVROLET (LOCATED AT 2175 MANSELL ROAD, ALPHARETTA, GA 30009, 706-508-4710) AND WAS INFORMED THAT GM HAD NOT PROVIDED A REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11256218 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, SHE CONTACTED WESTSIDE CHEVROLET (23001 KATY FWY, KATY, TX 77450, 281-394-1894) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE CURRENTLY IN LITIGATION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11254151 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11245346 — an unverified report by a vehicle owner.

AIR BAGS

DASH IS COMPLETELY CRACKED ABOVE THE AIRBAG WHICH COULD BE A SAFETY HAZARD OF FLYING DEBRIS IF THE AIRBAG SHOULD DEPLOY. ALSO THE MIDDLE BENCH SEAT 60 SIDE RANDOMLY CLOSES WHICH IS A HUGE HAZARD AS MY CHILDREN RIDE BACK THERE

NHTSA complaint #11204048 — an unverified report by a vehicle owner.

AIR BAGS

THE DASHBOARD OF MY 2010 TAHOE HAS MULTIPLE CRACKS AND IS BROKEN ALL OVER FROM NO FAULT OF MY OWN. THIS HAS BEEN AN ISSUE FOR MANY PEOPLE WITH GM VEHICLES OF THIS NATURE AND THE COMPANY WON'T HELP ME REPAIR OR REPLACE MY DASH. I'M SCARED THAT IF I GET INTO AN ACCIDENT THAT THE AIRBAGS WONT DEPLOY OR IF THEY DO, IT WILL BE WITH THOUSANDS OF DANGEROUS BROKEN PLASTIC CHARDS! I AM SEEKING HELP IN THIS MATTER SO THAT THE COMPANY CAN UNDERSTAND THAT THEIR PRODUCT HAS FAULTS AND IS PUTTING CONSUMERS IN RISK OF SERIOUS HARM AND INJURY.

NHTSA complaint #11202628 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL HAS BEEN AN ONGOING, UNRESOLVABLE ISSUE SINCE IT BEGAN. THE DEALER HAS NO INSIGHT AS TO WHEN, IF EVER, IT WILL BE FIXED. THEY SAY TO KEEP WATCHING THE NHTSA/GM BOARDS FOR UPDATES. OTHER ISSUE IS THE DASHBOARD & ITS CRACKING. I HAD FILED WITH THE NHTSA IN 2017 WITH THE ORIGINAL CRACK THAT HAPPENED BY THE PASSENGER AIRBAG (YOUR TRACKING NUMBER ASSIGNED BY NHTSA FOR THIS ISSUE IS 10939141), BUT AM ADDING THIS SITE NOW. ADDITIONALLY, THE DASH HAS CRACKED BEHIND THE DRIVER'S "POD", CONNECTIONS HAVE LET LOOSE FOR THE MIDDLE PORTION OF THE DASH ALLOWING IT TO FLAP OVER BUMPS & THE LATEST IS THE NEW METALLIC RATTLE THAT HAS BEGUN SOMEWHERE BEHIND THE INSTRUMENT CLUSTER/DASH AREA. I HAVEN'T HAD ANY CRACKING OFF OF SHARDS, BUT AS THE TRUCK WAS REGULARLY GARAGED, PARKED IN A PARKING GARAGE AT WORK, & NOW IN A CARPORT, IT'S FRUSTRATING TO HAVE THINGS OCCUR WITHOUT THE BLAZING SUN TO CONTRIBUTE. UNLIKE OTHERS, I HAVEN'T HAD MAJOR CUTS OR FLYING PIECES, JUST SMALL CUTS TO FINGERS WHEN I FORGETFULLY AM WIPING DOWN THE DASH. I'VE SPOKEN WITH THE DEALERSHIP MULTIPLE TIMES AS THINGS HAVE PROGRESSED ON THE DASH & INITIALLY THEY SAID IT WAS UNFORTUNATE & TO WATCH THE ORIGINAL ONE (PASSENGER AIRBAG AREA), BUT AS THERE ARE NOW MORE ISSUES WITH THE DASH, THEY SAY TO TAKE IT UP WITH GM DIRECTLY. I HAVEN'T STARTED THAT PROCESS YET, BUT AS THE AIRBAGS & THE DASH ARE A NEVER-ENDING ISSUE, I WILL MAKE AN ATTEMPT TO START.

NHTSA complaint #11195259 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE A 2010 CHEV TAHOE THAT IS IN EXCELLENT CONDITION. MY DASH BOTH FRONT AND BACK HAS CRACKS. I TAKE VERY GOOD CARE OF MY TAHOE WHICH YOU CAN TELL BY THE CONDITION IT IS IN BOTH OUTSIDE AND INSIDE. IN FACT, I STILL HAVE THE PLASTIC PROTECTOR COVER OVER THE LENS ON THE RADIO. GENERAL MOTORS SHOULD HAVE A RECALL ON THE DASHES. ALSO, MY AIR BAG MADE BY TAKATA NEEDS TO BE REPLACED!!! I HAVE SPOKEN WITH DEALERSHIPS IN MY AREA AND BOTH OF THESE 2 THINGS HAVE BEEN A BIG CONCERN WITH CUSTOMERS. GM NEEDS TO STEP UP AND TAKE CARE OF THEIR CUSTOMERS!

NHTSA complaint #11186530 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT NOTICED A CRACK ON THE DASHBOARD NEAR THE AIR BAG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHEVROLET OF STEVENS CREEK AT (408) 490-0013 (LOCATED AT 3640 STEVENS CREEK BLVD, SAN JOSE, CA 95117) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 8-4829476714. THE APPROXIMATE FAILURE MILEAGE WAS 56,639. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11184894 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE A CRACKED DASH NEAR THE PASSENGER AIR BAG, I'VE CONTACTED SEVERAL ENTITIES ABOUT THIS ISSUE AND WAS TOLD IT COULDN'T BE REPAIRED DUE TO PROXIMITY TO THE AIR BAG, I THEN SEARCHED ONLINE AND DISCOVERED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST GM DUE TO FAULTY INTERIOR DASH, IF THIS IS A SAFETY ISSUE, UTMOST DEFINITELY NEEDS TO BE CORRECTED.

NHTSA complaint #11180850 — an unverified report by a vehicle owner.

AIR BAGS

TRIED TO GET TAKATA AIRBAGS REPLACED, AND DEALERSHIP REFUSES TO HELP.

NHTSA complaint #11162865 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET TAHOE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CHEVROLET OF SPARTANBURG (LOCATED AT 1051 ASHEVILLE HWY, SPARTANBURG, SC 29303, (864) 641-7243), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

NHTSA complaint #11155132 — an unverified report by a vehicle owner.

AIR BAGS

"TAKATA RECALL" WHAT IS TAKING SO LONG TO ISSUE THE GM RECALL. TAKATA BELIEVES THAT THE GM AIRBAGS HAVE THE SAME ISSUES THAT OTHER MANUFACTURERS' AIRBAGS HAVE HAD, BUT THE NHTSA IS DRAGGING ITS FEET REGARDING THE ISSUANCE OF THE RECALL. YOU ISSUED THE ORIGINAL RECALL 2.5 YEARS AGO. YOU HAVE HAD GM'S PETITION FOR AT LEAST A YEAR (ASSUMING IT WAS TIMELY FILED). THIS IS RIDICULOUS. WHAT COULD BE TAKING YOU SO LONG? YOU ARE PUTTING PEOPLE'S LIVES AT RISK. IS THERE A REASON THAT YOU THINK THE AIRBAGS ISSUED TO GM BY TAKATA ARE LESS DANGEROUS THAN THOSE ISSUED TO OTHER MANUFACTURERS? STOP TRYING TO HELP GM PROTECT ITS' POCKET BOOKS AT THE EXPENSE OF PEOPLE'S LIVES. DO YOUR JOB. ISSUE THE SAME RECALL THAT YOU HAVE ISSUED FOR THE OTHER MANUFACTURERS.

NHTSA complaint #11149699 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL ..MY CHILDREN ARE RIDING IN THE TAHOE WITH DEFECTIVE AIR BAGS FOR 8 YEARS I AM DEEPLY CONCERNED WHEN WILL IT BE FIXED

NHTSA complaint #11130231 — an unverified report by a vehicle owner.

AIR BAGS

MY 2010 CHEVY TAHOE LTZ DASHBOARD IS CRACKED ACROSS THE TOP AND ESPECIALLY AROUND THE PASSANGER AIRBAG AREA. IT IS VERY BRITTLE AND CRACKS MORE ALL THE TIME. IF THE AIRBAG WAS TO DEPLOY IT COULD SEND SHARDS OF THE DASH BOARD THROUGH OUT THE VEHICLE, POTENTIALLY CAUSING INJURY FROM FLYING DEBRIS. I HAVE LOOKED INTO THIS ISSUE AND IT SEEMS TO BE A COMMON ISSUE ON THESE TRUCKS. FOR ME AND MY FAMILY'S SAFETY AND EVERYONE ELSE WHO HAS THIS ISSUE, I HOPE IT CAN BE LOOKED INTO AND RESOLVED BEFORE SOMEONE IS INJURED OR KILLED.

NHTSA complaint #11129204 — an unverified report by a vehicle owner.