SUV states brake system failure, tell driver not to drive over 43 miles per hour, attempted to have repairs continue to have repeat service with same issues, notified gm customer service of concerns regarding safety of vehicle with no brakes or steering control however vehicle states owner can drive, this is not safe to general public nor myself and family, gm staff stated could have towed did not seemed concerned for safety of the alert given as there is no current recall on this vin
NHTSA complaint #11720018 — an unverified report by a vehicle owner.
San Pedro, CA
SERVICE BRAKES
I have a 2024 Tahoe that was purchased new from the dealer and has 13,700mi. The first service was completed as required in December with no issues identified. Less than 2 months later the front wheels started making a squeaking sound intermittently when accelerating, coasting or breaking. There were no warning messages. The dealership/mechanic looked over the car & said that the front brakes were measuring 2mm (completely worn out) but no other issues. Before drop off the car computer said above 75% or more for front and rear breaks (green). I have been driving the car in normal condition in southern ca. It seems that the break pads were defective and degraded at an alarming/unsafe rate or that a different component on the car caused them the continuously rub and wear down. The dealership blamed it on owner operation even though they supposedly checked them 2 months before and didn't see abnormal signs of wear. I am very concerned with the QUALITY, RELIABILITY & SAFETY of the front breaking system due to the fact that the breaks wore out so fast. I am worried that the problem has not been properly identified and that that breaks will continue to have this problem if it wasn't caused by faulty pads. I have never had a break wear problem like this before on any of the other 5 new cars that I have owned. This is the first American brand car I have owned and hopefully it's not a sign of things to come.
NHTSA complaint #11716285 — an unverified report by a vehicle owner.
Hubertus, WI
SERVICE BRAKES
Vehicle lost all braking capability while in motion. Vehicle rolled to a stop with no brakes with warnings for brake system failure, no front collision active. Upon restarting the vehicle the warnings didnt not go way for 1hr. 2 hours later the warnings cleared from the information system but codes remains. Vehicle was taken to Uptown Chevrolet, Slinger WI and was informed of a bad battery as the "cause" of the issue. A bad battery should not result in the loss of braking capability on any vehicle!
NHTSA complaint #11715091 — an unverified report by a vehicle owner.
Mansfield, TX
SERVICE BRAKES
BRAKES JUST GAVE OUT ALMOST HIT THE CAR INFRONT AND SWURVED TO AVOID IT THE CAR ALMOST HIS THE WALL AND ANOTHER CAR WHILE TRYING TO CORRECT MY TRUCK IN A PROPER LANE. Brake pedal went straight down to the bottom and let the truck coast to a stop. SCARED TO DEATH THANK NGOD I DIDN'T HIT OR CRASH !!!!
NHTSA complaint #11688837 — an unverified report by a vehicle owner.
Silsbee, TX
SERVICE BRAKES
I was driving down the highway last Friday. I went to slow down to get into another lane and My Tahoe started saying “break failure” and I had no breaks to stop my Tahoe. I pressed the break as far down as I could and had no way to stop. I took my foot off the gas and I drove 10 mph to the dealership 1 mile from my location and coasted to a stop. The dealership called today and said they were needing to replace the entire break module and system. I am so scared to drive my car now. I had my children in the car and I thought we were literally going to wreck.
NHTSA complaint #11673634 — an unverified report by a vehicle owner.
Elba, AL
SERVICE BRAKES
Total system brake failure while driving on interstate. Unable to stop or slow vehicle, had to run off road to avoid traffic and coast to stop.
NHTSA complaint #11661729 — an unverified report by a vehicle owner.
Green Township, NJ
SERVICE BRAKES
Unknown but there was many lights on at the time of brake failure. I was driving home from Florida to NJ with my four young children in the vehicle on a 65mph highway when all these lights came on, the brakes completely stopped working and it told me it was reducing speed to 62mph for safety because the brakes were failed. It also stated service svc. By the grace of god I was able to off-road it a bit to get it to slow down to a stop. The second time it happened was in my driveway parked. Inbetween the two incidents I brought my vehicle for regular service and asked them to look at the brakes again for me as this is a major safety concern as well as my transmission slipping and they complete refused and only changed my oil.
NHTSA complaint #11657137 — an unverified report by a vehicle owner.
Dallas, TX
SERVICE BRAKES
On one morning w/20 something temperature, Tahoe started and immediately shut down. When restarted, multiple malfunction lights were lit: engine, ABS/brake, steering column, traction control, etc. Reached Onstar for advice to see if Tahoe was drive-able, but only got confirmation of system malfunctions and offered roadside assistance but declined since at home and would call back if needed. About an hour later and several restarts, all malfunction lights finally cleared except engine light, which stayed on for another day or so. Tahoe drove okay during engine light on.
NHTSA complaint #11650770 — an unverified report by a vehicle owner.
Naples, FL
SERVICE BRAKES
My car lost its brakes on [XXX] last December, putting my life and my husband's life in the vehicle at great risk, at that time the vehicle was only 9 months old, after the event the car was taken to the Chevrolet Bay Dealer in Estero, FL, where I bought it with zero miles just a few months ago, it was taken to the dealer to solve the brake problem and the service that corresponded to it, oil change and maintenance by miles, the brake problem was reflected in the Chevrolet application, the dealer offered a supposed repair to the car (December 12, 2024, to December 14, 2024) I have documents that prove that the dealer assured us that the problem had been resolved, that the supposed service was given, but last Thursday, [XXX], just one month after the first accident, the car lost its brakes again on [XXX] at the exit [XXX], causing me to have to drive without brakes, run red lights due to the impossibility of stopping the vehicle, putting my life at risk for the second time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11638679 — an unverified report by a vehicle owner.
West Barnstable, MA
SERVICE BRAKES
Brakes system failure message on highway and couldn’t use brakes without standing on them. Once came to a stop in breakdown lane tow driver took us to closest Chevrolet dealer where we were told our vehicle was unsafe to drive and was basically a toboggan. If we weren’t in slow moving traffic we would’ve been in a serious accident. Dealer confirmed by running computer on car that the brake system motor stopped working and lost communication with power steering, transmission, central gateway, brake system control, and engine control. Waiting to see if this is a software issue or if brake motor needs to be replaced. Either way feels very unsafe to drive.
NHTSA complaint #11609384 — an unverified report by a vehicle owner.