Owners have filed 10 complaints
about the 2002 Chevrolet Trailblazer 360 with NHTSA between 2006 and 2016.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 5 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 15
Against the median year of the Chevrolet Trailblazer 360. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Chevrolet Trailblazer 360
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 Chevrolet Trailblazer 360
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
330.0%
0 crashes, 1 fires · median 118,000 mi
Windows, Mirrors & Wipers
220.0%
Median failure at 78,850 miles
Lights
220.0%
Median failure at 156,500 miles
Fuel & Propulsion
110.0%
Median failure at 150,000 miles
Airbags
110.0%
1 crashes, 0 fires · median 150,000 mi
Engine & Cooling
110.0%
Median failure at 114,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
75,000 – 99,999 miles
112.5%
100,000 – 149,999 miles
450.0%
150,000+ miles
337.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2006peak 2Feb 2016
NHTSA investigations into the 2002 Chevrolet Trailblazer 360
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA07009Opened 10 Jul 2007Closed 28 Aug 2008FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP MODULE LEAKS GASOLINE
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSI...
PE07013Opened 12 Mar 2007Closed 10 Jul 2007FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL PUMP MODULE LEAKS GASOLINE
ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 150,000 milesChicago, ILCrash1 injured
AIR BAGS
I WAS TRAVELING NORTH ON CICERO AVENUE AT EDENS EXPRESSWAY, I 94, AND SLOWING FOR A TRAFFIC LIGHT AT 0825 WHEN A VEHICLE BACKED OUT OF A DRIVEWAY AND STRUCK THE RIGHT FRONT END OF MY VEHICLE IN FRONT OF MY VEHICLE'S BUMPER. THE AIRBAGS IN MY VEHICLE FAILED TO DEPLOY. I SUFFERED DELAMINATION OF A CERVICAL SPINE FUSION.
NHTSA complaint #10723047 — an unverified report by a vehicle owner.
at 122,000 milesWestland, MIFire
POWER TRAIN
DRIVING HOME PARKED TRAILBLAZER IN DRIVEWAY, WENT INTO HOUSE AND HEARD A LOUD "BOOM" SOUND, THEN WENT OUTSIDE TO SEE WHAT THE SOUND WAS AND SEEN SMOKE COMING FROM UNDER THE TRAILBLAZER HOOD, THEN LIFTED HOOD AND SEEN FIRE AND SMOKE, THEN RAN TO GET THE FIRE EXTINGUISHER TO PUT THE FIRE OUT, AND CALLED THE FIRE DEPARTMENT, NOTICED THE TRANSMISSION DIPSTICK WAS OUT ABOUT A FOOT AND THERE WAS TRANS FLUID ALL OVER THE UNDER SIDE OF HOOD, MOTOR, AND THE GROUND. FIRE WAS PUT OUT. THANK YOU
NHTSA complaint #10455017 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 150,000 milesWest Hartford, CT
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING 30 MPH, A STRONG SMELL OF FUEL WAS NOTICED INSIDE THE VEHICLE AND THE SERVICE ENGINE SOON INDICATOR ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VIN WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EA07009 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OVER THE 150,000 MILE WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #10825152 — an unverified report by a vehicle owner.
at 193,000 milesVyram, MS
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING 40 MPH, THE HEADLIGHTS STOPPED FUNCTIONING. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 193,000.
NHTSA complaint #10787732 — an unverified report by a vehicle owner.
at 150,000 milesChicago, ILCrash1 injured
AIR BAGS
I WAS TRAVELING NORTH ON CICERO AVENUE AT EDENS EXPRESSWAY, I 94, AND SLOWING FOR A TRAFFIC LIGHT AT 0825 WHEN A VEHICLE BACKED OUT OF A DRIVEWAY AND STRUCK THE RIGHT FRONT END OF MY VEHICLE IN FRONT OF MY VEHICLE'S BUMPER. THE AIRBAGS IN MY VEHICLE FAILED TO DEPLOY. I SUFFERED DELAMINATION OF A CERVICAL SPINE FUSION.
NHTSA complaint #10723047 — an unverified report by a vehicle owner.
Lake Wales, FL
VISIBILITY:REARVIEW MIRRORS/DEVICES
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE'S SELF-ADJUSTING REARVIEW MIRRORS WERE NOT HOLDING THE INTENDED SETTINGS AND READJUSTED INDEPENDENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS AT VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10690611 — an unverified report by a vehicle owner.
at 120,000 milesArlington, TX
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2002 CHEVROLET TRAILBLAZER 360. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10661544 — an unverified report by a vehicle owner.
at 114,000 milesWashington, IL
POWER TRAIN
I HAVE HAD PROBLEMS WITH THE FAN CLUTCH AND WATER PUMP. I'VE REPLACED THE FAN CLUTCH TWICE AND THE WATER PUMP ONCE. THE WATER PUMP HAS GONE OUT AGAIN AND I STILL HAVE THE ROARING AND TICKING FROM THE FAN CLUTCH.
NHTSA complaint #10479993 — an unverified report by a vehicle owner.
at 114,000 milesWashington, IL
ENGINE
I HAVE HAD PROBLEMS WITH THE FAN CLUTCH AND WATER PUMP. I'VE REPLACED THE FAN CLUTCH TWICE AND THE WATER PUMP ONCE. THE WATER PUMP HAS GONE OUT AGAIN AND I STILL HAVE THE ROARING AND TICKING FROM THE FAN CLUTCH.
NHTSA complaint #10479993 — an unverified report by a vehicle owner.
Midland, MI
POWER TRAIN
TRANSMISSION COOLER LINES LEAKING FROM CORROSION. THIS SOUNDS LIKE A COMMON PROBLEM. IS THERE A RECALL?
NHTSA complaint #10462937 — an unverified report by a vehicle owner.
at 122,000 milesWestland, MIFire
POWER TRAIN
DRIVING HOME PARKED TRAILBLAZER IN DRIVEWAY, WENT INTO HOUSE AND HEARD A LOUD "BOOM" SOUND, THEN WENT OUTSIDE TO SEE WHAT THE SOUND WAS AND SEEN SMOKE COMING FROM UNDER THE TRAILBLAZER HOOD, THEN LIFTED HOOD AND SEEN FIRE AND SMOKE, THEN RAN TO GET THE FIRE EXTINGUISHER TO PUT THE FIRE OUT, AND CALLED THE FIRE DEPARTMENT, NOTICED THE TRANSMISSION DIPSTICK WAS OUT ABOUT A FOOT AND THERE WAS TRANS FLUID ALL OVER THE UNDER SIDE OF HOOD, MOTOR, AND THE GROUND. FIRE WAS PUT OUT. THANK YOU
NHTSA complaint #10455017 — an unverified report by a vehicle owner.
at 78,850 milesWarrenton, VA
VISIBILITY:WINDSHIELD WIPER/WASHER
(1) THIS COMPLAINT RELATES TO THE FRONT WIPER MOTOR ON A 2002 CHEVROLET TRAILBLAZER. THE PARTIAL FAILURE OCCURS WHEN THERE IS LIGHT TO MODERATE INCLEMENT WEATHER (RAIN,SNOW,ETC.) AND THE INTERMITTENT SETTING IS USED ON THE FRONT WIPERS. (2) THE WIPERS ON ALL OF THE INTERMITTENT MODES ARE VERY WEAK, AND STRUGGLE TO RETURN TO THEIR RESTING POSITION AFTER THE SWEEP ACROSS THE WINDSHIELD. THE WIPERS "CHATTER" ON THE WAY DOWN FROM THEIR UPWARD POSITION, CREATING HAZARDOUS VISUAL CONDITIONS. THE WIPER MOTOR IS VERY UNDER POWERED, AND CLEARLY NOT FUNCTIONING AS IT SHOULD. THE RESULT IS INEFFECTIVE CLEARING OF WATER FROM THE WINDSHIELD ON THE INTERMITTENT SETTING, WHICH MAKES DRIVING DIFFICULT. (3) GM HAD A PREVIOUS RECALL (NHTSA CAMPAIGN ID NUMBER: 04V046000, GM RECALL NUMBER: 04005) TO FIX A PROBLEM RELATING TO MOISTURE ENTERING THE FRONT WIPER MOTOR AND CAUSING A FAILURE. THIS RECALL HAS BEEN PERFORMED ON MY VEHICLE, BUT CLEARLY THE RECALL HAS NOT FULLY REMEDIED THE PROBLEM. I FEEL THAT ALL FRONT WIPER MOTORS SHOULD HAVE BEEN REPLACE, NOT JUST "INSPECTED" AND PATCHED. DAMAGE MAY HAVE ALREADY OCCURRED TO THE MOTOR DUE TO THE FACT THAT THE RECALL WAS NOT ISSUED UNTIL TWO YEARS AFTER THE VEHICLE WAS BUILT/SOLD. I CONTACTED GM TO SEE IF I COULD GET THE MOTOR REPLACED FREE OF COST EVEN THOUGH MY CAR WAS OUT OF WARRANTY, AND WAS TOLD IT COULD NOT BE DONE. I NOW MUST PAY FOR AN EXPENSIVE REPAIR. THIS IS CLEARLY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY GM AT NO COST TO THE OWNERS OF THE VEHICLE.
NHTSA complaint #10165073 — an unverified report by a vehicle owner.