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2002 problems

FaultScore report

2002 Chevrolet Yukon problems

Owners have filed 12 complaints about the 2002 Chevrolet Yukon with NHTSA between 2002 and 2018. The largest single group is the brakes. Across this model's run it ranks 2 of 3 worst.

Read the complaints What breaks Worst years for the Chevrolet Yukon All 2002 cars

FaultScore 44/100

Higher is worse. Measured against the other years of the Chevrolet Yukon.

How this is worked out

The numbers

Complaints

Crashes reported

Fires reported

Injuries reported

800 mi

Median mileage at failure

Half of reported failures happened before this

67%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

The dashed ring is 50 — the national norm. Further out is worse.

Complaint volume — 47: Against the median year of the Chevrolet Yukon. 50 means typical for this model; 100 means roughly double.
Severity — 0: 0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100: 67% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Chevrolet Yukon

Click any bar to open that year's report.

7 8 11 6 12 15

98 99 00 01 02 03

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Chevrolet Yukon

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 4 33.3%

Median failure at 129,000 miles

Engine & Cooling 3 25.0%

Median failure at 15,400 miles

Other & Unspecified 1 8.3%

Median failure at 203,750 miles

Fuel & Propulsion 1 8.3%

Median failure at 800 miles

Body & Structure 1 8.3%

Median failure at 800 miles

Steering 1 8.3%

Median failure at 800 miles

Electrical System 1 8.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 55.6%

25,000 – 49,999 miles 1 11.1%

100,000 – 149,999 miles 2 22.2%

150,000+ miles 1 11.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2002 peak 5 May 2018

NHTSA investigations into the 2002 Chevrolet Yukon

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA11001 Opened 5 Jan 2011 Closed 8 Apr 2015 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Brake line corrosion failure

On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wis...

DP05009 Opened 20 Dec 2005 Closed 31 May 2006 PARKING BRAKE:CONVENTIONAL

PARKING BRAKE FAILURE

ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.

EA04012 Opened 30 Apr 2004 Closed 28 Feb 2005 SERVICE BRAKES, HYDRAULIC:POWER ASSIST

HYDRAULIC PUMP FAILRES

GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.

PE03026 Opened 12 Jun 2003 Closed 3 Nov 2003 WHEELS

STEEL WHEEL RIM FRACTURE

THERE HAVE BEEN LESS THAN 2 COMPLAINTS PER 100,000 SUBJECT VEHICLES RELATED TO THE ALLEGED DEFECT.THE OLDEST VEHICLES (MY 1999) HAVE ONLY 2 COMPLAINTS IN OVER 140 THOUSAND VEHICLES AFTER OVER 4 YEARS IN SERVICE.THE RATE OF WARRANTY CLAIMS POTENTIALLY RELATED TO THE ALLEGED DEFECT IS LESS THAN 0.1%.THERE ARE NO KNOWN INCIDENTS INVOLVING RAPID LOSS OF TIRE PRESSURE OR LOSS OF VEHICLE CONTROL. A DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.TH...

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Filed 28 May 2018 at 203,750 miles MY. Juliet, TN

UNKNOWN OR OTHER

MY WIFE WAS DRIVING DOWN THE INTERSTATE AND THE LINE RUBBED THROUGH AND LEAKED OUT. SHE WAS GOING 70 M.P.H. THE BRAKE LINES ON DRIVERS SIDE AT REAR WHEEL WERE RUBBING AND RUBBED THROUGH. THIS COULD HAVE KILLED HER. IT IS A FAULTY DESIGN, AND HAS NOTHING TO DO WITH RUST.

NHTSA complaint #11098328 — an unverified report by a vehicle owner.

Filed 29 Jul 2011 at 129,000 miles Winchester, VA

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

TL* THE CONTACT OWNS A 2002 CHEVROLET YUKON XL. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES THEY EXTENDED TO THE FLOOR AND ALL OF THE FLUID LEAKED OUT. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED HIM THAT ALL OF THE BRAKE LINES WERE COMPLETELY RUSTED THROUGH AND NEEDED TO BE REPLACED. THE BRAKE LINES WERE REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 129,000. UPDATED 08/31/11 *BF THE BRAKE LINES WERE REPLACED TWICE. UPDATED 09/09/11.

NHTSA complaint #10415620 — an unverified report by a vehicle owner.

Filed 29 Jul 2011 at 129,000 miles Winchester, VA

SERVICE BRAKES, HYDRAULIC

NHTSA complaint #10415620 — an unverified report by a vehicle owner.

Filed 29 Dec 2004 at 30,000 miles Bedminster, NJ

ENGINE AND ENGINE COOLING:ENGINE

WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION.

NHTSA complaint #10105498 — an unverified report by a vehicle owner.