2016 Chrysler 200 airbag problems

AIR BAGS

The contact owns a 2016 Chrysler 200. The contact stated that whenever the front passenger's seat was occupied, the "Service Airbag" warning light illuminated. The contact stated that the failure occurred when the occupants placed their feet near the front passenger footwell area, where the airbag module and wiring harness were located. The contact routinely disconnected and reconnected the airbag wiring harness to reset and clear the warning light from the instrument panel; however, the failure recurred when the front passenger seat was occupied. The vehicle was taken to the dealer for a diagnostic inspection, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,073.

NHTSA complaint #11749170 — an unverified report by a vehicle owner.

AIR BAGS

Service airbag system My car doesn’t start

NHTSA complaint #11701003 — an unverified report by a vehicle owner.

AIR BAGS

My airbag sensor has randomly come on and off for about 2 years, it sense cut off and stayed off up until recently in early 2025 the “service passenger airbag” sensor comes on and stays on which affects the ability to pass a state inspection in Virginia.

NHTSA complaint #11693076 — an unverified report by a vehicle owner.

AIR BAGS

My air bag light has been flickering on and off for quite some time now. I’ve taken it to a professional mechanic as well as Gerber and they have both fixed the issue by unplugging and replugging the harness underneath the passenger seat. I was told this issue with this type of Chrysler has been brought by the shop numerous times and I may have missed a recall repair on this vehicle. I have repeated this method numerous of times but at this point it is an inconvenience and safety issue. How am I able to receive a recall notice to get this issue fixed? I can be contacted via email [XXX] . Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11684388 — an unverified report by a vehicle owner.

AIR BAGS

Vehicle has 46,000 miles on odometer. A year ago the "Service Airbag System" light would intermittently illuminate. It is now staying lit all the time. I was speaking with an acquaintance as they had the same vehicle. Theirs caught on fire under the seat in the electrical connection box for the airbag. I took it to a few of our local mechanics and they say it is a substantial safety issue as they pulled the codes B0028-13 and B0020-13. Right side and left side seat deployment squib circuit open. The airbags will not deploy upon impact. The consensus from the mechanics was that Chrysler has known this is a common problem in these vehicles and needs to address the repair. After calling Chrysler and finding out they do know this is a problem in design it will still cost $4000.00 to repair as it's not covered under warranty. This vehicle is unsafe and it makes me wonder how many people are driving these vehicles not knowing the potential danger. It will be going to the dealership when one of them can "fit me in".

NHTSA complaint #11665035 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2016 Chrysler 200. The contact stated that the air bag warning light was illuminated, and the message "Service Air Bag" was displayed. The vehicle was taken to the dealer, where the contact was informed that the failure might be a factory defect; however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

NHTSA complaint #11643847 — an unverified report by a vehicle owner.

AIR BAGS

Air bag light comes on. We have had it checked by 3 different technicians. They have found that it is an issue with the control module, and seat squibs need to be replaced. This is a $4000 issue that is directly related to the safety of the driver of the car. They said it looks to be a manufacturing issue but unfortunately is not covered by the extended warranty that we purchased.

NHTSA complaint #11616365 — an unverified report by a vehicle owner.

AIR BAGS

The airbag Service light keeps coming on. There has been no accidents to this vehicle. There was a airbag safety recall on Chrysler 2016, but when I contacted Chrysler, they said my vehicle fell out of the date range that they assigned the recall to it was manufactured before a certain date reference number 90517639. Chrysler should be responsible to ensure that buyers are safe in their vehicles and they need to help get this issue corrected

NHTSA complaint #11600130 — an unverified report by a vehicle owner.

AIR BAGS

B0028-13 is the code that appears when a scanner tool is used because the "service airbag system" warning message came on. Reading the other U-Tube post concerning this problem it seems to be common and a possible danger to the driver and the front passenger.

NHTSA complaint #11526025 — an unverified report by a vehicle owner.

AIR BAGS

Wire connector under the passenger seat disables the airbag and turns on the SRS light with the code B0028-13 Right side Airbag circuit open. I have noticed that FCA is aware of the problem as the fix is to replace the wire Connectors under the seat. As an alignment mechanic I am in and out of a lot of vehicles and just about all of the 2015 to 2017 Chrysler 200s I have worked on have this code, some also have B0020-13 which is the left side seat air bag circuit open.

NHTSA complaint #11465341 — an unverified report by a vehicle owner.

AIR BAGS

Airbag light has came on with dealership replacing the wiring harness under the seat twice. The light is now on for a third time. After online forum research, I learned that wiggling the wiring connections can get the connection back and airbag light to go away. It worked. Numerous complaints of loose wiring. Purchased the vehicle brand new currently with 125k miles. First repair was free. Second was out of warranty and I had to pay for parts.

NHTSA complaint #11444905 — an unverified report by a vehicle owner.

AIR BAGS

My car only has 24,778 miles on it and a message came up " SERVICE AIRBAG SYSTEM" The dealership says that it will be around $1500 to fix. Is this still under warranty?

NHTSA complaint #11437023 — an unverified report by a vehicle owner.

AIR BAGS

I've had several issues with the airbag warning light coming on telling me to service the airbag. While the car was covered under the warranty the dealership replaced the part at least three times and eventually told me to stop digging under my driver seat as the wiring harness for the air bags was located there. As anyone with kids may know that isn't the easiest thing to do. Bit even more alarming is the fact that if there is an accident my airbags may malfunction since the warning light is on. And the cost to get it fixed it way to high for me to pay especially knowing that it's just going to happen again in a few months since it's already been replaced a number of times.

NHTSA complaint #11435257 — an unverified report by a vehicle owner.

AIR BAGS

The airbag light comes on constantly, it puts MYSELF or anyone who is in my car at risk. It says to check the airbag and the wiring under the seat is the problem. It's loose. I constantly have to wiggle it for it to go away and a dealership wants to charge 300 dollars for a diagnosis and repair. If I crash, I feel as if the airbag will not deploy and it seems a lot of people online have the same issue when googling the problems.

NHTSA complaint #11428994 — an unverified report by a vehicle owner.

AIR BAGS

My car gave me a service airbag message when I started it on July 31st. I already had an appointment scheduled with a Chrysler dealer to resolve an unrelated recall issue, so I asked them to look into what was causing the airbag issue, as well. They told me that the jumper wiring needed to be replaced on both sides of the vehicle in order to resolve diagnostic code B0020-13. They quoted me over $2,800.00 to fix the issue and told me that my airbags would not go off if I were to get in an accident unless the repairs were made. I am unable to afford this, so I contacted FHA customer service to seek cost assistance, but was told my car is too far out of warranty. My car only has 78,000 miles, so I should not have any safety issues with it. I was told by the technician that this is a common problem with my vehicle. Seeing as this is a safety issue and it is a common issue, I believe it is worth investigating to determine if it is caused by a manufacturing defect. I, like most people, cannot afford this costly of a repair, so I am putting my life at risk each time I drive my car, which I now know will not deploy the safety bags if I get in an accident. To make matters worse, I had to pay a $150.00 diagnostics fee just to find this out.

NHTSA complaint #11427801 — an unverified report by a vehicle owner.

AIR BAGS

Purchased this used 2016 Chrysler 200 from Dan Derry in Cedar Falls. The next day my son was driving this car the air bag light came on. Contacted dealer and they were not aware of any air bag issues with this car and told us we bought AS IS. From what I am reading on line Chrysler has know about this for some time. I see this has a huge safety issue that sounds like it is pretty expensive to fix. And even the people that have forked over the money to fix are still having issues. Took this to our mechanic and they are suggesting to take to dealer as there is a TSB on this issue. Not sure why a safety issue that has nothing to do with how the car is driven but how it was manufactured ends up being the responsibility of the sucker that bought the used car off a dealers lot.

NHTSA complaint #11426534 — an unverified report by a vehicle owner.

AIR BAGS

My service airbag light comes on and off frequently. sometimes it'll be on when i start my car, and the it'll turn off again when i make a turn, adjust my seat, etc. its a strong belief that im having the underseat wire harness issue that many others are having. i have yet to take it to a mechanic to have it looked at as i don't readily have the money to repair an issue, especially considering I've seen a few people say they have this issue addressed repeatedly. this is a major safety concern and i fear if i happen to get into an accident that my airbag will not deploy because of it.

NHTSA complaint #11417693 — an unverified report by a vehicle owner.

AIR BAGS

A SERVICE AIRBAG WARNING LIGHT CAME ON IN MY 2016 CHRYSLER 200. I TOOK THE VEHICLE IN TO THE CHRYSLER DEALERSHIP FOR ANOTHER RECALL AND HAD THEM CHECK INTO THE AIRBAG SITUATION. I RECEIVED A CALL FROM DEALER AND WAS ADVISED THAT WIRING HARNESS FOR THE AIRBAG NEEDS TO BE REPLACED AND WILL NOT BE COVERED SINCE MY VEHICLE IS OUTSIDE OF THE WARRANTY. THE REPAIR IS APPROXIMATELY $1200.00. I DO NOT BELIEVE AS A CUSTOMER I SHOULD BE RESPONSIBLE FOR THIS REPAIR. IT IS A SAFETY ISSUE AND ITS NOT A NORMAL WEAR AND TEAR ISSUE AND I DO NOT HAVE ACCESS TO THE AIRBAG OR HARNESS TO WHERE I WOULD OF DAMAGED IT. I HAVE BEEN DRIVING AND PURCHASING VEHICLES FOR THE LAST 30 + YEARS AND NEVER HAD ANY SUCH ISSUE. I HAVE CONTACTED CHRYSLER CUSTOMER SERVICE WITH NO SUCCESS INTO TAKING THIS SERIOUSLY. I WOULD LIKE TO PROVIDE A FORMAL COMPLAINT ON THIS AND SEEKING TO SEE WHAT MY OPTIONS ARE IN THIS SITUATION. CHRYSLER CANNOT EVEN ADVISE WHICH AIRBAG IS DEFECTIVE WHICH I FIND HARD TO BELIEVE IN THIS TIME AND AGE WITH ALL THE TECHNOLOGY PROVIDED. I FIND THAT CHRYSLER SHOULD BE PRO ACTIVE IN ADDRESSING THIS REPAIR BEFORE ANYTHING COULD HAPPEN TO CAUSE POSSIBLE HARM OR EVEN CASUALTIES.

NHTSA complaint #11415241 — an unverified report by a vehicle owner.

AIR BAGS

THE SERVICE AIR BAG LIGHT CAME ON A COUPLE MONTH OUT OF NO WHERE AT FIRST IT WOULD COME OFF AND ON NOW IT'S ON CONSTANTLY

NHTSA complaint #11413294 — an unverified report by a vehicle owner.

AIR BAGS

ONE MINUTE THE AIRBAG LIGHT WILL BE ON THEN THE NEXT IT WILL BE OFF. IT'S SOMETHING WITH THE PASSENGER SIDE EVERY TIME SOMEONE SITS THERE OR MOVE THE PASSENGER SEAT. IT CONTINUES TO GO ON AND OFF. I HAVE SEARCHED ON THE INTERNET FOR ANY RECALLS BUT DIDN'T SEE ANY. I DID NOTICE THAT OTHER PEOPLE ARE ALSO HAVING PROBLEMS WITH THIS ON EITHER BOTH, OR JUST ONE SIDE OF THE CAR. IT'S NOT JUST ME HAVING A PROBLEM WITH THE AIRBAG. I THINK THIS SHOULD BE A SAFETY HAZARD AND NEEDS TO BE RECALLED TO BE FIXED.

NHTSA complaint #11406881 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT'S SON INFORMED THE CONTACT THAT WHILE HE WAS DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND AN AUDIBLE ALERT WAS HEARD. THE VEHICLE WAS TAKEN TO GLENDALE CHRYSLER JEEP DODGE RAM (10070 MANCHESTER RD, ST. LOUIS, MO 63122) AND WAS DIAGNOSED AS AN AIR BAG FAILURE HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT RECALLS WERE VIN SPECIFIC AND THERE WAS NO RECALL ASSOCIATED WITH THE VIN. THE MANUFACTURER REFERRED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNAVAILABLE.

NHTSA complaint #11405949 — an unverified report by a vehicle owner.

AIR BAGS

CAR IS STALLING WHILE MAKING TURNS. THERE IS NO INDICATION, NO WARNING LIGHTS ON THE DASHBOARD. THERE IS A WARNING ADVISORY THAT THE SAFETY PASSENGER BAG IS NOT WORKING

NHTSA complaint #11391038 — an unverified report by a vehicle owner.

AIR BAGS

BLOWER MOTOR RESISTOR FAILS CAUSING HEAT TO STOP WORKING CAUSING CHECK ENGINE LIGHT. THE CAR WAS MAKING A RADDLING SOUND THAN THE HEAT SHUT OFF THE CAR WAS STOPPED

NHTSA complaint #11385532 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2016 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG SWITCH LOCATED UNDER THE FRONT PASSENGER'S SEAT WAS NOT SECURED, WHICH CAUSED THE PLUG TO DETACH FROM THE WIRING HARNESS INDEPENDENTLY. THE CONTACT STATED THAT ROAD CONDITION WAS A FACTOR IN THE HARNESS BEING UNPLUGGED. ADDITIONALLY, THE HARNESS WAS ALSO UNPLUGGED WHEN A PASSENGER ENTERED OR EXITED THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA complaint #11322584 — an unverified report by a vehicle owner.

AIR BAGS

THE SEAT BELT INDICATOR STAYS ON. CODE U0001 ONLY OCCURRED AT IN & OUT INSPECTIONS. CODE U1504 STEERING ANGLE SENSOR 3/2020.

NHTSA complaint #11321677 — an unverified report by a vehicle owner.

AIR BAGS

MY SERVICE AIR BAG LIGHT HAS COME ON SEVERAL TIMES IN THE LAST 3 YEARS OF ME OWNING THIS CAR. REGARDLESS OF BEING IN MOTION OR PARKED. I HAVE TAKEN IT IN TO A DEALER AND EVEN THEY SAID THEY RECEIVE THIS PROBLEM FAR TOO MUCH AND SAID I WILL HAVE TO COME BACK FOR THEM TO CLEAR THE CODE. OLEASE REPAIR THIS BEFORE IT COST MY LIFE OR SOMEONE ELSE'S.

NHTSA complaint #11320222 — an unverified report by a vehicle owner.