26 of the
620 complaints about the 2007 Chrysler 300 are about the
braking system — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,100 miles.
On August 18th, 2025 around 6:45 pm, our anti-lock break system stopped working, started smoking and caught fire. The fire came up through the engine under the hood and melted everything. There were no warning signs. Just smoke and flames. Luckily we were able to pull over and exit the vehicle. The fire was extinguished with 2 fire extinguishers. The car is a total loss.
NHTSA complaint #11682041 — an unverified report by a vehicle owner.
Stafford, VACrash4 injured2 killed
SERVICE BRAKES
This vehicle was involved in a tragic car accident. The passengers both suffered deep laceration to the skull and other vital parts of the body. There was a recall notice that was sent to the owner 4 months after the fatal accident had occurred. Based on police inspection of the vehicle, they’ve determined there was mechanical failure to the vehicle which can be seen through a police bodycam at the police impound lot. The front passenger suffered a 6 inch deep cut to the skull according to the medical examiner’s report. The child in the rear also suffered a deep laceration to the ankle and foot despite being restrained in a child seat. Driver suffered a graze cut to the side of his head and survived the tragic accident after recovering from a coma he stated that the brakes did not function properly when depressed moments prior to the accident. Data recorder from the vehicle shows the driver was depressing the brake pedal the entirety of the time up to the moment of impact. This vehicle was t-boned by an suv, and this accident should have been survivable, however the passenger seat looks to be torn out of its brackets according to the pictures from the accident scene. I am requesting this vehicle be investigated as there are many vehicles similar to this one that could have dangerous defects which were outlined in the safety recall notice that was mailed to the owner. The safety recall did mention to stop driving this vehicle immediately, however this notice did not arrive in a timely manner to where anyone could have taken action immediately. I am requesting that this vehicle be inspected for not only the safety of the community it’s but for identifying why two people lost their lives due to a manufacture failure that could have been prevented if notification was sent in a timely manner. Thank you and I look forward to following up with someone regarding this immediate and dangerous concern. I have the original letters and when they were mailed to the owner.
NHTSA complaint #11641394 — an unverified report by a vehicle owner.
Brookyln, NYCrash
SERVICE BRAKES
Something with throttle it will shake and slow down at a certain speed
NHTSA complaint #11618833 — an unverified report by a vehicle owner.
at 75,200 milesQueens, NY
SERVICE BRAKES, HYDRAULIC
The contact owns a 2007 Chrysler 300. The contact stated while driving 30 MPH the ABS and traction control warning lights illuminated. The warning lights remained constantly illuminated whenever the vehicle was started. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the ABS module needed to be reprogramed. The independent mechanic informed the contact that the failure was related to NHTSA Campaign Number: 06V493000 (Service Brakes, Hydraulic). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,200.
NHTSA complaint #11506588 — an unverified report by a vehicle owner.
at 117,000 milesNarragnsett, RI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE ABS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. ADDITIONALLY, THE CRUISE CONTROL WAS INOPERABLE. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE FAILED TO DECELERATE AFTER THE ACCELERATOR PEDAL WAS RELEASED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS POSSIBLY DUE TO CRUISE CONTROL MALFUNCTION. THE CONTACT WAS NOT PROVIDED A DECISIVE ANSWER TO THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
NHTSA complaint #11342286 — an unverified report by a vehicle owner.
Florence, KY
SERVICE BRAKES
THE VEHICLE WAS PARKED. WE GOT INTO THE VEHICLE TO DRIVE AND THE CAR WOULD NOT SHIFT OUT OF "PARK". AFTER DOING RESEARCH, AND LEARNING IT WAS AN ISSUE WITH THE PARK RELEASE BUTTON, WE WERE ABLE TO MANUALLY GET THE CAR INTO "DRIVE". THIS WAS NECESSARY BECAUSE WE WERE PARKED AT THE ER OF A HOSPITAL. SINCE WE COULDN'T PUT THE CAR IN "PARK" AND WE WEREN'T ABLE TO GET IT TO A MECHANIC RIGHT AWAY, WE WOULD PUT IT IN "NEUTRAL" AND USE THE EMERGENCY BRAKE. THE PROBLEM IS THE EMERGENCY BRAKE STARTED FAILING, WHICH SEEMS ODD SINCE IT WAS ONLY USED A FEW TIMES.
NHTSA complaint #11202888 — an unverified report by a vehicle owner.
at 165,000 milesRaytown, MO
SERVICE BRAKES
IGNITION MODULE NOT FUNCTIONING IMPLAUSIBLE VEHICLE SPEED. PREVENTING THE VEHICLE FROM STOPPING. AB
NHTSA complaint #11133590 — an unverified report by a vehicle owner.
at 139,000 milesNewton, NJ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. WHILE THE KEY WAS IN THE IGNITION, THE VEHICLE FAILED TO START. THE BRAKE PEDAL WAS APPLIED, BUT WAS STIFF AND FAILED TO RESPOND. ALL THE INSTRUMENT CLUSTER INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO FRANKLIN SUSSEX AUTO MALL (315 ROUTE 23 NORTH, SUSSEX, NJ 07461). THE CODES WERE RESET AND DIAGNOSED THAT THE IGNITION SWITCH HOUSING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
NHTSA complaint #11076941 — an unverified report by a vehicle owner.
at 110,000 milesGlendale, AZ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO MOORE CHRYSLER JEEP IN PEORIA, ARIZONA 85382, WHERE IT WAS DIAGNOSED THAT A PLUG BECAME DETACHED FROM THE FRONT ABS, WHICH CAUSED ALL OF THE BRAKE FLUID TO LEAK OUT OF THE VEHICLE. THE HYDRAULIC PUMP WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
NHTSA complaint #11043793 — an unverified report by a vehicle owner.
at 39,000 milesBristol, PA
SERVICE BRAKES
AIRBAG RECALL NOT DONE NO PARTS [XXX] MY TEEN DRIVES THE CAR. AND BRAKES DID LOCK UP TWO DIFFERENT TIMES MAKING HORRIBLE SOUND ONLY LOW MILES ON CAR HAVE BRAKES FIXED REPEATEDLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10927865 — an unverified report by a vehicle owner.
at 36,900 milesSuffolk, VA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. WHILE DRIVING 70 MPH, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED AND THE VEHICLE LOST TRACTION CONTROL AND CRUISE CONTROL ABILITY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,900. UPDATED 06/15/16
NHTSA complaint #10851375 — an unverified report by a vehicle owner.
at 36,666 milesOdenton, MD
SERVICE BRAKES
SINCE FEB 2012, THE ELECTRONIC THROTTLE CONTROL (ETC) LIGHT COMES ON WHEN THE CAR IS FIRST STARTED & IDLING. AFTER THE CAR WARMS UP & IS RESTARTED, IT SEEMS TO RUN OK. IF I TRY TO DRIVE THE CAR BEFORE IT WARMS UP, THE ETC & THE ANTI-LOCK BREAK LIGHTS COME ON. THE ENGINE LOSES POWER & CONTROL OF THE STEERING & BRAKES. AFTER A COUPLE OCCURRENCES, ON 21 FEB 2012, I HAD THE CAR TOWED TO THE DEALER (TATE DODGE CHRYSLER JEEP, INC. IN GLEN BURNIE, MD). AFTER BEING AT THE DEALER FOR 2 WKS & $180 IN SERVICE FEES, THE PROBLEM WAS NOT RESOLVED. SINCE 2012, THE PROBLEM HAS CONTINUED TO OCCUR MORE OFTEN. NOW IT OCCURS EVERY TIME I START THE CAR.
NHTSA complaint #10637953 — an unverified report by a vehicle owner.
at 148,000 milesLavergne, TN
SERVICE BRAKES, HYDRAULIC
MY CARS ELECTRIC CONTROL THROTTLE WARNING SIGNAL CAME ON. MY CAR WAS GOING AROUND A CURVE ON A SUNNY DAY AND THE ABS WARNING LIGHT CAME ON AND ALSO THE WARNING LIGHT FOR NO TRACTION AND I HAVE NEW TIRES. THE IGNITION SOMETIMES FAULT WHEN I TURN THE KEY TO START THE CAR.
NHTSA complaint #10629965 — an unverified report by a vehicle owner.
Hamilton, AL
SERVICE BRAKES
I BOUGHT THIS 2007 CHRYSLER 300 IN 2008. IT HAD APPROXIMATELY 86,000 MILES ON IT. BEFORE IT REACHED 100,000 MILES THE PROBLEMS HAD ALREADY STARTED. FIRST THE ABS AND TRACTION CONTROL LIGHTS AND ANOTHER LIGHT LOCATED ON THE RIGHT SIDE OF MY PANEL CAME ON. MY CAR WAS LOCKING ME OUT AT ANY MOMENT. FIRST I THOUGHT IT MIGHT HAVE BEEN MY FAULT BUT IT HAPPENED TWICE TO ME WHILE MY CAR WAS RUNNING AND MY KEYS IN THE IGNITION!! WELL, I THOUGHT TO MYSELF, " I KNOW I DIDN'T HIT THE LOCK BUTTON BEFORE I GOT OUT OF MY CAR, SO WHEN IT HAPPENED THE SECOND TIME I WENT HOME AND SIT IN MY GARAGE AND I SAT AND WATCHED. ALL OF SUDDEN MY CAR STARTED LOCKING AND UNLOCKING ALL BY ITSELF AND ON THE OUTSIDE WITH MY KEYS WATCHING THIS THINKING "I WAS RIGHT"!!!! WELL NOT ONLY WAS THE CAR ACTING CRAZY, IT STARTED ACTING UP WHEN I PULL OUT OF ANY ROAD LIKE IT DIDN'T WANT TO GO, AND I WAS THINKING TO MYSELF, "I AM EVENTUALLY GOING TO GET RAN OVER BECAUSE MY CAR WONT GO!!!! DURING THESE INCIDENTS THE ABS AND THE TRACTION CONTROL LIGHTS WOULD COME ON THEN GO OFF AND COME BACK ON AGAIN. I NEVER KNEW WHAT IT WAS GOING TO DO. CERTAIN TIMES GOING DOWN THE ROAD IT WOULD DO THE SAME THING AND IT WAS ACTING LIKE THE WHEELS WAS GOING TO LOCK UP!!! UNTIL THIS VERY DAY, 08-05-2014 IT STILL HAS THESE PROBLEMS. I WISH I HAD NEVER BOUGHT IT AND ILL NEVER BUY ANOTHER CHRYSLER OR DODGE EVER AGAIN!!!!!!!!!!!!!!!!!!!! I FINALLY MADE THE CALL AFTER 6 YEARS OF THIS CRAP AND THE LADY I SPOKE TO SAYS, "THERE ARE NO RECALLS ON THIS PARTICULAR CAR. WELL CHRYSLER!!?? I WISH YOU WOULD BUY THIS BURDEN BACK AND SELL IT FOR SCRAP!!! ITS BEEN THE BIGGEST BURDEN I HAVE HAD EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THERE HAS BEEN MORE PROBLEMS WITH THIS VEHICLE BUT SO MUCH HAS HAPPENED THAT YOU NEED TO DRIVE IT TO FIND OUT FOR YOURSELF!
NHTSA complaint #10619134 — an unverified report by a vehicle owner.
Grain Valley, MO
SERVICE BRAKES
EVERY TIME I EITHER TURN A CORNER OR BACK OUT OF MY DRIVE THE ABS AND TRACTION CONTROL LIGHT LIGHTS COME ON AND STAY ON. I WAS TOLD THAT THERE IS NO SAFETY ISSUE, BUT I NOTICED THAT THERE WAS A RECALL ON MY MAKE AND YEAR BUT I MISSED THE RECALL BY A MONTH. AND SINCE THIS IS SO, DID THEY FIX THE PROBLEM WITH THE MANUFACTURER? ALSO, I WILL HAVE TO HAD TO FIX MY INTERLOCK SHIFT NOW FOR THE SECOND TIME IN TWO YEARS COME THIS THURSDAY. I AM WORRIED ABOUT NOT BEING ABLE TO GET MY CAR OUT OF PARK AND MOVE OUT OF THE WAY IN AN EMERGENCY. I AM GOING TO UTILIZE SOCIAL MEDIA TO SEE IF I CAN GET MORE PEOPLE TO COMPLAIN TO YOU ALL AND ALSO TO CHRYSLER TO GET THIS COSTLY AND POSSIBLY DANGEROUS PROBLEM FIXED.
NHTSA complaint #10618747 — an unverified report by a vehicle owner.
at 119,416 milesLive OAK, FL
SERVICE BRAKES
DRIVING 45 MPH ACCIDENTALLY BUMPED GEARSHIFT INTO NEUTRAL BRAKES LOCKED UP UNABLE TO STEER. PLACED VEHICLE OFF ROAD THEN ATTEMPTED SHIFT FROM PARK VEHICLE WILL NOT COME OUT OF PARK. YOU MUST REMOVE THE SHIFTER COVER TO SHIFT FROM PARK.
NHTSA complaint #10554022 — an unverified report by a vehicle owner.
at 74,465 milesHope Mills, NC
SERVICE BRAKES
VEHICLE WAS PARKED;VEHICLE WOULD NOT SHIFT FROM PARK,IMMEDIATELY AFTER DRIVING.VEHICLE TOWED TO HENDRICK CHRYSLER FOR REPAIR.VEHICLE WAS RECALLED,FEB.2007 REF.#F50. I PURCHASED SAME FROM LISTED DEALER,10-12-2007 AND VEHICLE WAS NOT SERVICED REFERENCE THE NOTED RECALL BEFORE SELLING TO ME(MONTHS LATER);I WAS NEVER ADVISED OF SAME RECALL.MY VEHICLE MEETS ALL CRITERIA FOR RECALL,I.E.,TIME OF MANUFACTURE,VIN. NUMBER SPECIFICATIONS,PLUS, SAME SYMPTOMS NOTED IN RECALL MATCHES MY BREAKDOWN SYMPTOMS(PLUS THE UN-REPROGRAMMED COMPUTER FACTORS INTO THE BREAKDOWN.I HAVE DOCUMENTATION OF SAME).I CALLED CHRYSLER TODAY FOR REPAIR REIMBURSEMENT COSTS AND A [XXX], HID BEHIND THE"TYPICAL" CHRYSLER RESPONSE TO THIS ISSUE THAT I HAVE READ IN NUMEROUS REVIEWS ON-LINE ABOUT THIS PROBLEM,BEING:"YOUR VIN. # DOES NOT FALL WITHIN RANGE." I HAVE PAPERWORK WHICH WAS ON WWW.SAFECARS.GOV, THAT STATES OTHERWISE.ALSO,I HAVE ALL NEEDED DOCUMENTS TO REBUT THE IDEA THAT MY VIN.# DISQUALIFIES MY CLAIM;SOME GENERATED BY CHRYSLER.YET CHRYSLER BELIEVES IT ONLY HAS TO USE WORDS TO ME AND OTHERS TO ESCAPE ANY AND ALL PRODUCT RESPONSIBILITY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10531626 — an unverified report by a vehicle owner.
at 75,000 milesMonroeville, NJ
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES ENGAGED AND CAUSED THE VEHICLE TO COME TO AN IMMEDIATE HALT. THE CONTACT MENTIONED THAT THE ABS, ELECTRONIC STABILITY CONTROL, AND THE BRAKE WARNING LAMPS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 75,000. ....UPDATED 08-24-12 *BF THE CONSUMER WAS INFORMED THE VEHICLE HAD A "COMPUTER FAILURE". THE CONSUMER WAS NOT GRANTED ANY FINANCIAL ASSISTANCE FOR THE REPAIRS. UPDATED 08/30/2012
NHTSA complaint #10464462 — an unverified report by a vehicle owner.
at 14,010 milesLewiston, ID
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 CHRYSLER 300. THE CONTACT STATED THAT THE BRAKE ROTORS HAD TO BE REPLACED AT LEAST THREE TIMES WITHIN THE LAST TWO YEARS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE ROTORS AT THE OWNER'S EXPENSE. THE DEALER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 14,010 AND THE CURRENT MILEAGE 28,032.
NHTSA complaint #10438738 — an unverified report by a vehicle owner.
at 50,900 milesTaylor, MI
SERVICE BRAKES, HYDRAULIC
I JUST PURCHASED MY CAR IN LATE APRIL IT IS NOW NOVEMBER. I DIDN'T NOTICE THE BRAKE PROBLEM WHICH IS A VIBRATION WHEN I CAME TO A STOP, UNTIL A WEEK AFTER. I FIGURED I PROBABLY NEED NEW BRAKE PADS. ONE OF MY LEAST CONCERNS. BUT LAST MONTH I BEGAN TO SMELL GAS. I THOUGHT IT WAS JUST THE OTHER VEHICLES AROUND ME OR THE LOCATION I WAS AT. I LOOKED UNDER THE CAR AND THERE'S WAS NO LEAK. I KEPT DOING THIS WHEN I SMELLED GAS AND NOTHING. LAST NIGHT NOVEMBER 6 2011, I FILLED UP MY TANK TO GO OUT OF TOWN. WHEN I WAS LEAVING TO GO BACK HOME FROM THE LONG RIDE, THE PARKING AREA SMELLED LIKE GAS! IT WAS LEAKING FROM MY CAR! ABOUT A QUARTER OF GAS LEAKED. THIS TIME I SAW A PUDDLE ON THE GROUND WHERE THE BACK PASSENGER SIDE WOULD BE. NOT ONLY WAS THIS EMBARRASSING BUT I HAD MY WIFE AND CHILD WITH ME IN THE CAR THAT I HAD TO TAKE HOME SMELLING THIS AS WELL AS TAKING THE RISK OF BLOWING UP! WE DID NOT HAVE ANY OTHER WAY OF GETTING HOME, THAT'S WHY I HAD NO CHOICE AND TOOK THE RISK. THANK GOD WE GOT HOME SAFE. THIS IS JUST RIDICULOUS.
NHTSA complaint #10434376 — an unverified report by a vehicle owner.
at 491,181 milesClinton, MD
SERVICE BRAKES, HYDRAULIC
AIRBAG, SEATBELT AND ANTI-LOCK BRAKES NOT WORKING.
NHTSA complaint #10409048 — an unverified report by a vehicle owner.
at 88,230 milesRiverside, CA
SERVICE BRAKES, HYDRAULIC
THE "ABS" LIGHT IS ON WHEN DRIVING AND THE BRAKE PEDAL SEEMS STIFF AND JUMPS BACK UP WHEN APPLYING THE BRAKES,FOUND POSSIBLE RECALL F50 MAY BE RELATED, BUT IS NOT APPLICABLE TO THIS VEHICLE.
NHTSA complaint #10373361 — an unverified report by a vehicle owner.
at 44,353 milesAshburn, GACrash
SERVICE BRAKES, HYDRAULIC
I PURCHASED A CHRYSLER 300 ON 11/19/09. I HAD AN ACCIDENT ON 12/10/09. I HAVE LEARNED SINCE THE ACCIDENT, THERE WAS A RECALL ON THIS MODEL CONCERNING THE ANTILOCK BRAKE SYSTEM. SINCE WE PURCHASED USED, I DON'T KNOW IF THIS WAS EVER CORRECTED ON OUR VEHICLE. THE ABS LIGHTS STAYS ON AND MECHANICS SAYS IT IS NOT DANGEROUS, JUST THE CRUISE WANT WORK. WE HAVE CARRIED THIS CAR BACK TO DEALERSHIP SEVERAL TIMES AND SPENT OVER $2,000. ON REPAIRS AND NOW THEY TELL US IT CAN'T BE FIXED AND WE ARE AFRAID TO DRIVE THE CAR EVEN THOUGH THEY SAY IT IS O.K. TO DRIVE. ESPECIALLY SINCE I FOUND THERE WAS A RECALL ON THIS VEHICLE AND I HAD A WRECK. I RAN INTO THE BACK OF A COTTON WAGON. I APPLIED BRAKES BUT DID NOT STOP, JUST SLIDE.
NHTSA complaint #10358859 — an unverified report by a vehicle owner.
Chandler, AZ
SERVICE BRAKES, ELECTRIC
MY 2007 CHRYSLER 300 BASE MODEL HAS A DEFECT WHERE I GET STUCK IN PARK AND CANNOT GET OUT OF THIS POSITION ON MY SHIFT PANEL. I CONTACTED MY DEALERSHIP AND THEY EXPLAINED TO ME THAT ITS A SMALL CHEAP PLASTIC PART THAT BROKEN OFF AND DISENGAGED MY SHIFT CONTROLS. NOW I AM VERY DISAPPOINTED IN PURCHASING THIS VEHICLE AND WILL NEVER BUY ANY DODGE MAKE EVER BECAUSE OF THIS. I WOULD LIKE THERE TO BE A RECALL ON ALL THESE KINDS OF MAKES SO I WOULD BE STUCK WITH A $200 PROBLEM THAT CAN JUST DECIDE TO COME OUT OF NOWHERE. I HOPE MY VOICE IS HEARD AND IF I AM NOT REGARED AFTER THIS COMPLAINT I WILL BE VERY DISAPPOINTED. REGARDS CUSTOMER
NHTSA complaint #10349285 — an unverified report by a vehicle owner.
at 36,255 milesDetroit, MI
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 CHRYSLER 300. IMMEDIATELY AFTER PURCHASING THE VEHICLE SHE NOTICED THAT THE REAR OF THE VEHICLE WOULD SWERVE BACK AND FORTH. SHE ALSO NOTICED A GRINDING AND SQUEAKING SOUND IN THE REAR BRAKE AREA. THE VEHICLE WAS DRIVEN TO THE DEALER ON THREE OCCASIONS REGARDING THE SWERVING IN THE REAR OF THE VEHICLE AND LATER DUE TO THE BRAKES. THE MECHANIC INFORMED HER THAT THEY COULD NOT FIND A DEFECT REGARDING THE SWERVING IN THE REAR AND THEY WOULD RE-ALIGN AND ROTATE THE TIRES. HE ALSO INFORMED HER THAT THE BRAKE PADS WERE WORN AND THE VEHICLE NEEDED NEW ROTORS. THE REPAIRS WERE PERFORMED ON THE VEHICLE; HOWEVER, THE VEHICLE CONTINUED TO SWERVE BACK AND FORTH. THE DEALER AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE HAS NOT BEEN REPAIRED. SUPPORTING DOCUMENTS ARE AVAILABLE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE WAS 36,255.
NHTSA complaint #10253096 — an unverified report by a vehicle owner.
District Heights, MD
SERVICE BRAKES, ELECTRIC
I PURCHASED A BRAND NEW 2007 CHRYSLER 300L IN JUNE 2008 WITH 127 MILES MY CAR HAS BEEN TO SERVICE 7 TIMES FOR NUMEROUS REASONS. FIRST IN JUNE MY SUNROOF WOULD NOT CLOSE TOOK IT IN I WAS TOLD FUSE WAS BAD ALSO TOOK IT BACK IN 12-2008 COLD AIR WAS COMING THRU WAS TOLD SUNROOF WAS MISALIGNED. 7-2008 ONLY HAD 1800 MILES CHECK ENGINE LIGHT CAME ON WAS TOLD INTAKE MANIFOLD TUNING VALVE FAILURE CHECK ENGINE LIGHT CAME IN AGAIN IN 12-2008(7K MILES) TOOK TO SERVICE WAS TOLD TRANSMISSION LEAK FAULT REPLACED ADAPTER LEFT THE SERVICE DEPARTMENT 10 MINS LATER CHECK ENGINE LIGHT CAME ON AGAIN I IMMEDIATELY CALLED & ASKED TO SPEAK WITH THE SERVICE MANAGER & I TOOK MY VEHICLE BACK THE NEXT DAY WHICH I WAS TOLD THEY FOUND NO PROBLEM WHY CHECK ENGINE LIGHT WAS ILLUMINATED & FOUND NO PROBLEM STORED CODE FOR SHORT RUNNER VALVE CONTROL TO RESET CHECK ENGINE LIGHT. BEEN HAVING CONSTANT PROBLEMS WITH BRAKES GRINDING & SQUEAKING SINCE 2K MILES TOOK CAR TO SERVICE IN 8-2008 (3K MILES)COMPLAINING OF BRAKES WAS TOLD FOUND NO PROBLEM BRAKES WERE AT 95% FRONT & REAR PADS STILL HEARD BRAKES NOISE COMPLAINED TO CUSTOMER SERVICE & TOOK CAR BACK TO SERVICE IN 9-2008 WENT FOR TEST RIDE WITH SERVICE MANAGER HE STATED IT WAS MY FRONT PADS BROUGHT CAR BACK THEY CHANGED MY FRONT PADS(4K MILES). STILL HEARD NOISE CALLED CUSTOMER SERVICE TO COMPLAIN ABOUT BRAKED IN 10-2008 TOOK MY CAR TO ANOTHER SERVICE DEPARTMENT (5K MILES) THEY STATED IT WAS MY REAR BRAKES & ROTORS WHICH THEY REPLACED TOOK IT BACK 12- 2008 I WAS TOLD MY BRAKES WERE AT 50% & 2 DAYS LATER I WAS TOLD MY BRAKES LINING WAS 8-9 MM. I ASKED THE SERVICE MANAGER FOR A COMPLETE DETAILED SUMMARY OF MY CAR HISTORY I FOUND OUT A CUSTOMER COMPLAINED ABOUT BRAKES SHAKE WHEN APPLIED WITH ONLY 107 MILES ON THE CAR 4-2008 THE SERVICE DEPARTMENT STATED FRONT ROTORS OUT OF ROUND REPLACE FRONT ROTORS. ALSO SOME ELECTRICAL WORK WAS DONE IN 3-2008. I HAVE FILED A LEMON LAW WITH CHRYSLER & I ALSO REACHED OUT TO AN ATTORNEY TO HANDLE MY CASE.
NHTSA complaint #10251427 — an unverified report by a vehicle owner.