16 of the 440 complaints about the 1999 Chrysler 300M are about the seats — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 67,800 miles.
16
Complaints
1
Crashes
1
Fires
2
Injuries
Filed with NHTSA, in their own words.
SEATS
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING 10 MPH, THE DRIVER SEAT RECLINED AND THE SEAT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10778247 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
MY 1999 300 M HAS THE FOLLOWING ISSUE: ******* RECALL ID # 57541 - SEATS:FRONT ASSEMBLY:RECLINERPLUSHIDE DETAILS RECALL DATE: FEB 05, 2003 MODEL AFFECTED: 1999 CHRYSLER 300M SUMMARY: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY. CONSEQUENCES: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 1066000 ******* MY COMPLAINT IS WITH CHRYSLER. THE DEALER (JACK KEY IN LAS CRUCES) SAYS THE CAR WAS FIXED IN 2005 (I KNOW IT WAS NOT BECAUSE I HAVE OWNED THE CAR SINCE I DROVE IT OFF OF THE SHOW ROOM FLOOR). DEALER SAY NOT COVERED BY RECALL. CALLED ABOVE 800 # AND CHRYSLER SAYS SAME. DEALER SAYS I HAVE TO PAY FOR FIX. IT'S NOT THE MONEY THAT BOTHERS ME. IT'S THE FACT THAT I HAVE THE EXACT PROBLEM THAT A RECALL STATES AND THE COMPANY IS NOT GOING TO FIX IT FOR FREE. CHRYSLER SAYS THEY FIXED IT BUT YET THE EXACT PROBLEM STILL EXISTS, THAT'S NOT A FIX. REPLACING A FAULTY/GOING TO BREAK/RECALLED PRODUCT/... WITH THE EXACT SAME PART IS NOT A FIX IN MY BOOK. WHEN YOU RECALL SOMETHING, YOU FIX IT WITH SOMETHING THAT WON'T GET RECALLED AGAIN. CHRYSLER, IT'S THE LITTLE THINGS LIKE THIS THAT COST YOU CUSTOMERS. THANK YOU,
NHTSA complaint #10681180 — an unverified report by a vehicle owner.
SEATS
MY 1999 300 M HAS THE FOLLOWING ISSUE: ******* RECALL ID # 57541 - SEATS:FRONT ASSEMBLY:RECLINERPLUSHIDE DETAILS RECALL DATE: FEB 05, 2003 MODEL AFFECTED: 1999 CHRYSLER 300M SUMMARY: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY. CONSEQUENCES: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 1066000 ******* MY COMPLAINT IS WITH CHRYSLER. THE DEALER (JACK KEY IN LAS CRUCES) SAYS THE CAR WAS FIXED IN 2005 (I KNOW IT WAS NOT BECAUSE I HAVE OWNED THE CAR SINCE I DROVE IT OFF OF THE SHOW ROOM FLOOR). DEALER SAY NOT COVERED BY RECALL. CALLED ABOVE 800 # AND CHRYSLER SAYS SAME. DEALER SAYS I HAVE TO PAY FOR FIX. IT'S NOT THE MONEY THAT BOTHERS ME. IT'S THE FACT THAT I HAVE THE EXACT PROBLEM THAT A RECALL STATES AND THE COMPANY IS NOT GOING TO FIX IT FOR FREE. CHRYSLER SAYS THEY FIXED IT BUT YET THE EXACT PROBLEM STILL EXISTS, THAT'S NOT A FIX. REPLACING A FAULTY/GOING TO BREAK/RECALLED PRODUCT/... WITH THE EXACT SAME PART IS NOT A FIX IN MY BOOK. WHEN YOU RECALL SOMETHING, YOU FIX IT WITH SOMETHING THAT WON'T GET RECALLED AGAIN. CHRYSLER, IT'S THE LITTLE THINGS LIKE THIS THAT COST YOU CUSTOMERS. THANK YOU,
NHTSA complaint #10681180 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WHILE DRIVING CONSUMER SMELLED SOMETHING BURNING. AFTER CHECKING THE VEHICLE THE WIRING UNDER THE DRIVER'S SEAT WAS BURNING. CONSUMER PROCEEDED TO PULL THE WIRING APART TO STOP THE BURNING.
NHTSA complaint #10115684 — an unverified report by a vehicle owner.
SEATS
CRASH IN CHRYSLER 300M. I HAD ADJUSTED MY SEAT WHEN I GOT IN MY CAR. AS I WAS DRIVING, THE SEAT DETACHED FROM TRACK AND PULLED AWAY, SUBSEQUENTLY I REAR ENDED ANOTHER CAR. I MADE THE COMPLAINT TO CHRYSLER WHO MADE A RECALL ON THE SEAT BOLT BUT I WAS NOT NOTIFIED OF THE RECALL. I HAVE HAD THE SAME/FORWARDED ADDRESS.
NHTSA complaint #10114015 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING DRIVER SIDE SEAT BACK DECLINED BACKWARDS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED TO THE SIDE OF THE ROAD. VEHICLE WAS TAKEN TO A MECHANIC, WHO PROVIDED A TEMPORARY SOLUTION BY TIGHTENING A BOLT. THE MECHANIC INDICATED THAT THE FAILURE WILL RECUR IF THE SEAT MOTOR ISN'T REPLACED.
NHTSA complaint #10081662 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
WHILE DRIVING FRONT PASSENGER SEAT RECLINED BACK. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10073706 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SIDE SEAT KEEPS SLIDING, PINNING THE DRIVER BETWEEN THE STEERING WHEEL AND THE SEAT. DEALER WAS CONTACTED.
NHTSA complaint #10047933 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
AFTER THE RECALL FOR THE SEAT BACK RECLINING BOLT 03 V 035 000 WAS PERFORMED, DEFECT OCCURRED.
NHTSA complaint #10021689 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
THE RECLINER BROKE, WHICH CAUSED THE BACK SEAT TO COLLAPSE.
NHTSA complaint #10011564 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
DASH LIGHTS BLINK ON/OFF WHEN HEAD LIGHT SWITCH IS IN THE AUTOMATIC POSITION. THE AUTOMATIC HEAD LIGHT SWITCH IS NO LONGER RELIABLE. LIGHTS NEED TO TURNED ON/OFF MANUALLY. AT THE DEALERSHIP I WAS TOLD THIS WAS A COMMON PROBLEM WITH THE 300M, THIS FAULTY SWITCH IS NOT COVERED UNDER WARRENTY. ONE YEAR LATER, INTERIOR DASH LIGHTS NOW BLINK ON/OFF CAUSING DISTRACTION. DRIVERS SEAT POSITION BUTTON IS NOW STARTING TO MOVE UP AND BACK DURING INCORRECT TIMES. AT TIMES SEAT POWER DOESN'T WORK AT ALL. TOTALLY ELECTRICAL???
NHTSA complaint #10005384 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
PASSENGER SIDE HEATED SEAT ELEMENT HAS FAILED. I HAVE CHRYSLER EXTENDED WARRANTY, THIS ITEM IS NOT COVERED. TO REPALCE IS OVER $1000.00.
NHTSA complaint #10003467 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:POWER ADJUST
THE FRONT POWER SEAT ADJUSTER AND SEAT TRACKS MOVED FORWARDS AND BACKWARDS WHEN MAKING STOPS. THE DEALER REPLACED THE SEAT ADJUSTER DRIVE BLOCK SCREWS IN THE LEFT AND RIGHT SEAT TRACK ASSEMBLY (TSB# 23-19-01) BUT THE DRIVER'S SIDE STILL MOVED. *MR *NLM
NHTSA complaint #8022578 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
DRIVER'S SEAT COLLAPSED WHILE DRIVING 50 MPH. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER AND CHILD WERE INJURED.
NHTSA complaint #8016692 — an unverified report by a vehicle owner.
SEATS:FRONT ASSEMBLY:RECLINER
LACK OF POSITIVE REAR SEAT BACK LATCH CAN CAUSE INJURY TO REAR PASSENGERS.
NHTSA complaint #752652 — an unverified report by a vehicle owner.
SEATS
MADE A MODERATELY HARD STOP AT A STOP LIGHT AND THE BOWLING BALL WHICH WAS IN THE TRUNK, KNOCKED THE REAR SEAT BACK FLAT AND WENT FLYING FORWARD HITTING THE DRIVERS BACK SEAT.
NHTSA complaint #540085 — an unverified report by a vehicle owner.