Owners have filed 440 complaints
about the 1999 Chrysler 300M with NHTSA between 1998 and 2020.
The largest single group is the steering.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Chrysler 300M. 50 means typical for this
model; 100 means roughly double.
Severity — 80
15.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 14
8% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
2621.3%
Rack AND Pinion
1915.6%
Automatic Transmission
1915.6%
RIM
1411.5%
Engine
1310.7%
Power Window Devices AND Controls
129.8%
Front
119.0%
Recliner
86.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.5%
1,000 – 9,999 miles
21.0%
10,000 – 24,999 miles
73.4%
25,000 – 49,999 miles
3918.9%
50,000 – 74,999 miles
6029.1%
75,000 – 99,999 miles
3718.0%
100,000 – 149,999 miles
3918.9%
150,000+ miles
2110.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1998peak 19Sep 2020
NHTSA investigations into the 1999 Chrysler 300M
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA03011Opened 17 Jul 2003Closed 30 Jan 2004POWER TRAIN:AUTOMATIC TRANSMISSION
AUTO TRANS IGNITION-PARK INTERLOCK
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHI...
PE03010Opened 27 Feb 2003Closed 2 Sep 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE CONTROL FAILURE
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Recalls on the 1999 Chrysler 300M
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004003277,416 units in Canada
Other
On certain vehicles equipped with an automatic transmission and a floor-mounted shifter, the ignition-park interlock may become defeated and allow the shifter to be moved out of the Park position with the key removed. An inoperative interlock may also allow the key to be removed when the shifter has not been placed in the Park position. This may result in the vehicle rolling away without warning. Correction: Dealer will inspect the function of the ignition-park interlock system. Vehicles found with functional interlock systems will have a load-limiting push rod installed into the floor shifter lever. Vehicles with a non-functional ignition-park interlock system will have the shifter assembly replaced.
Recall 2003035135,327 units in Canada
Seats And Restraints
On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.
Recall 200004517,530 units in Canada
Seats And Restraints
On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application. Due to the excessive core hardness, these mounting bolts may not withstand the force required to function properly in certain impact situations, increasing the risk of injury to a belted occupant. Correction: The upper adjustable turning loop bolt will be replaced with a bolt of proper hardness.
Recall 1998216261 units in Canada
Emissions
Certain vehicles may not comply with CMVSS 1101 - emission device. The wrong vehicle emission control information label (VECI) may have been installed on the subject vehicles. Correction: Correct VECIlabel along with installation instructions will be mailed to owners.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 2 milesMonticello, MNCrash1 killed
AIR BAGS
I AM NOT SURE WHO MANUFACTURED THE AIRBAGS IN 1999 CHRYSLER 300S, BUT I AM WONDERING WHAT WOULD CAUSE AN AIRBAG TO HAVE A HOLE IN IT AND WHERE THE HOLE IS, IT WAS FRAYED, MY DAUGHTER WAS THE PASSENGER WHEN THEY WERE HIT ON THE FRONT PASSENGER QUARTER PANEL AND PASSENGER DOOR, THE AIRBAG DEPLOYED BUT HAD A BIG HOLE IN IT AND WAS FRAYED WHERE THE HOLE WAS, LIKE A FLAG THAT HAS BEEN BLOWING IN THE WIND FOR YEARS, I AM COMING UP ON STATUE OF LIMITATIONS SO YOUR IMMEDIATE RESPONSE WOULD BE SO APPRECIATED!!!! MY LAWYER DOES HAVE PICTURES OF THE AIRBAG WITH THE HOLE IN IT, AND SHOWING ALSO HOW IT WAS FRAYED. MY DAUGHTER SADLY LOST HER LIFE IN THIS ACCIDENT, SHE WAS WEARING HER SEATBELT. THIS ACCIDENT OCCURRED NOVEMBER 29TH 2014 ON HWY 23 NEAR WAITE PARK MN, CAR WAS IN MOTION, HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11047231 — an unverified report by a vehicle owner.
at 208,000 milesSacramento, CACrash1 injured
AIR BAGS
"TAKATA RECALL" ON NOV. 04,2015 A CAR PULLED OUT IN FRONT OF ME. I HAD THE RIGHT OF WAY AND WAS MOVING APPROX. 30-35MPH. I T-BONED THE OTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THERE WERE 2 OTHER PASSENGERS OTHER THAN MYSELF. THE DRIVER HAD HIT HIS LEG UNDER THE DASH. I WAS IN THE FRONT PASSENGERS SEAT AND BOTHE MY KNEES HIT THE LOWER PART OF THE DASH. MY SEAT BELT DID WORK ON IMPACT AND I WENT TO THE HOSPITAL BY AMBULANCE. MY DAUGHTER INLAW WAS IN THE BACK SEAT BEHIND THE DRIVERS SIDE AND SHE SUFFERED 2 BUMPS ON HER HEAD. AS FOR ME, I DIDNT HAVE ANY BROKEN BONES BUT I SUFERED SEVERE BRUISING. I WAS IN SHOCK AND MINUTES AFTER THE ACCIDENT I STARTED FEELING SHARP PAINS TO THE LEFT PART OF MY CHEST CONSTANTLY LIKE NEEDLES STABING OVER AND OVER. IT WAS DIFFICULT FOR ME TO BREATH. I COULDN'T GET A FULL BREATH. THE LAST FEW DAYS I'VE STARTED HAVING MUSCLE SPASMS IN MY LEFT SIDE OF MY NECK AND UPPER LEFT ARM/SHOULDER. OTHER PAIN I'VE BEEN HAVING I'VE EXPLAINED TO THE DOCTOR AND OTHERS AND THEY TELL ME THAT IT IS MY SIATIC (DON'T KNOW HOW TO SPELL IT) NERVE. IF I STAND WRONG OR REACH UP WITH MY ARMS THE PAIN GOES FROM MY LOWER BACK AND ALL THE WAY DOWN THE BACK OF MY LEGS. IT'S A DEEP ACHING PAIN THAT SEEMS TO BE AGGRIVATING. IT IS WORSE IN THE MORNIGS OR WHEN IT IT COLD. I HAVE TO TAKE MUSCLE RELAXERS, DONT KNOW IF THERE IS ANY PERMANENT DAMAGE. ONLY TIME WILL TELL. CAT SCAN AND X-RAYS CAME BACK OK. NO BROKEN BONES. I HAVE THE POLICE REPORT OF THE INCIDENT BUT AT THIS TIME I DO NOT HAVE THE RESOURCES TO SCAN AND DOWNLOAD. IF ITS NEEDED I CAN PROVIDE IT AT A LATER TIME. I HAVE AN ATTORNEY.
NHTSA complaint #10807311 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
AIR BAGS
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
STEERING
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
ENGINE
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lehighton, PA
ENGINE
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT STATED THAT HER STEP-FATHER WAS DRIVING THE VEHICLE AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE COASTED OFF OF THE ROADWAY. THE CONTACT WAITED AND RESTARTED THE VEHICLE BEFORE DRIVING TO THE DESTINATION. THE VEHICLE OCCURRED SEVERAL TIMES AND WAS TOWED TO AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE CAUSES OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11360965 — an unverified report by a vehicle owner.
at 2 milesMonticello, MNCrash1 killed
AIR BAGS
I AM NOT SURE WHO MANUFACTURED THE AIRBAGS IN 1999 CHRYSLER 300S, BUT I AM WONDERING WHAT WOULD CAUSE AN AIRBAG TO HAVE A HOLE IN IT AND WHERE THE HOLE IS, IT WAS FRAYED, MY DAUGHTER WAS THE PASSENGER WHEN THEY WERE HIT ON THE FRONT PASSENGER QUARTER PANEL AND PASSENGER DOOR, THE AIRBAG DEPLOYED BUT HAD A BIG HOLE IN IT AND WAS FRAYED WHERE THE HOLE WAS, LIKE A FLAG THAT HAS BEEN BLOWING IN THE WIND FOR YEARS, I AM COMING UP ON STATUE OF LIMITATIONS SO YOUR IMMEDIATE RESPONSE WOULD BE SO APPRECIATED!!!! MY LAWYER DOES HAVE PICTURES OF THE AIRBAG WITH THE HOLE IN IT, AND SHOWING ALSO HOW IT WAS FRAYED. MY DAUGHTER SADLY LOST HER LIFE IN THIS ACCIDENT, SHE WAS WEARING HER SEATBELT. THIS ACCIDENT OCCURRED NOVEMBER 29TH 2014 ON HWY 23 NEAR WAITE PARK MN, CAR WAS IN MOTION, HER NAME IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11047231 — an unverified report by a vehicle owner.
Springfield, MA
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD MULTIPLE TIMES WHEN DEPRESSED. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE RANDOMLY OCCURRING AND WAS TOWED TO A REPAIR SHOP. THE MECHANIC INDICATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10881272 — an unverified report by a vehicle owner.
at 208,000 milesSacramento, CACrash1 injured
AIR BAGS
"TAKATA RECALL" ON NOV. 04,2015 A CAR PULLED OUT IN FRONT OF ME. I HAD THE RIGHT OF WAY AND WAS MOVING APPROX. 30-35MPH. I T-BONED THE OTHER VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THERE WERE 2 OTHER PASSENGERS OTHER THAN MYSELF. THE DRIVER HAD HIT HIS LEG UNDER THE DASH. I WAS IN THE FRONT PASSENGERS SEAT AND BOTHE MY KNEES HIT THE LOWER PART OF THE DASH. MY SEAT BELT DID WORK ON IMPACT AND I WENT TO THE HOSPITAL BY AMBULANCE. MY DAUGHTER INLAW WAS IN THE BACK SEAT BEHIND THE DRIVERS SIDE AND SHE SUFFERED 2 BUMPS ON HER HEAD. AS FOR ME, I DIDNT HAVE ANY BROKEN BONES BUT I SUFERED SEVERE BRUISING. I WAS IN SHOCK AND MINUTES AFTER THE ACCIDENT I STARTED FEELING SHARP PAINS TO THE LEFT PART OF MY CHEST CONSTANTLY LIKE NEEDLES STABING OVER AND OVER. IT WAS DIFFICULT FOR ME TO BREATH. I COULDN'T GET A FULL BREATH. THE LAST FEW DAYS I'VE STARTED HAVING MUSCLE SPASMS IN MY LEFT SIDE OF MY NECK AND UPPER LEFT ARM/SHOULDER. OTHER PAIN I'VE BEEN HAVING I'VE EXPLAINED TO THE DOCTOR AND OTHERS AND THEY TELL ME THAT IT IS MY SIATIC (DON'T KNOW HOW TO SPELL IT) NERVE. IF I STAND WRONG OR REACH UP WITH MY ARMS THE PAIN GOES FROM MY LOWER BACK AND ALL THE WAY DOWN THE BACK OF MY LEGS. IT'S A DEEP ACHING PAIN THAT SEEMS TO BE AGGRIVATING. IT IS WORSE IN THE MORNIGS OR WHEN IT IT COLD. I HAVE TO TAKE MUSCLE RELAXERS, DONT KNOW IF THERE IS ANY PERMANENT DAMAGE. ONLY TIME WILL TELL. CAT SCAN AND X-RAYS CAME BACK OK. NO BROKEN BONES. I HAVE THE POLICE REPORT OF THE INCIDENT BUT AT THIS TIME I DO NOT HAVE THE RESOURCES TO SCAN AND DOWNLOAD. IF ITS NEEDED I CAN PROVIDE IT AT A LATER TIME. I HAVE AN ATTORNEY.
NHTSA complaint #10807311 — an unverified report by a vehicle owner.
at 180,000 milesCarnation, WA
SEATS
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING 10 MPH, THE DRIVER SEAT RECLINED AND THE SEAT FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V035000 (SEATS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10778247 — an unverified report by a vehicle owner.
at 51,000 milesWhittier, CA
UNKNOWN OR OTHER
DASHBOARD STARTED CRACKING FROM WINDSHIED AREA ALL THE WAY DOWN ,THEN ANOTHER CRACK DID THE SAME.ONE CRACK IS ON PASSENGER SIDE AND ONE IN THE MIDDLE OF DASHBOARD.
NHTSA complaint #10721340 — an unverified report by a vehicle owner.
at 51,000 milesWhittier, CA
VISIBILITY/WIPER
DASHBOARD STARTED CRACKING FROM WINDSHIED AREA ALL THE WAY DOWN ,THEN ANOTHER CRACK DID THE SAME.ONE CRACK IS ON PASSENGER SIDE AND ONE IN THE MIDDLE OF DASHBOARD.
NHTSA complaint #10721340 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
AIR BAGS
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
STEERING
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
at 160,000 milesManchester, KYCrash
ENGINE
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT 15 MPH, THE CONTACT STATED THAT THE VEHICLE'S BATTERY DROPPED TO THE GROUND. THE FAILURE CAUSED A LOSS OF POWER STEERING THAT LATER CAUSED THE VEHICLE TO CRASH INTO A SEWAGE AREA. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10694129 — an unverified report by a vehicle owner.
at 140,000 milesLAS Cruces, NM
SEATS
MY 1999 300 M HAS THE FOLLOWING ISSUE: ******* RECALL ID # 57541 - SEATS:FRONT ASSEMBLY:RECLINERPLUSHIDE DETAILS RECALL DATE: FEB 05, 2003 MODEL AFFECTED: 1999 CHRYSLER 300M SUMMARY: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY. CONSEQUENCES: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 1066000 ******* MY COMPLAINT IS WITH CHRYSLER. THE DEALER (JACK KEY IN LAS CRUCES) SAYS THE CAR WAS FIXED IN 2005 (I KNOW IT WAS NOT BECAUSE I HAVE OWNED THE CAR SINCE I DROVE IT OFF OF THE SHOW ROOM FLOOR). DEALER SAY NOT COVERED BY RECALL. CALLED ABOVE 800 # AND CHRYSLER SAYS SAME. DEALER SAYS I HAVE TO PAY FOR FIX. IT'S NOT THE MONEY THAT BOTHERS ME. IT'S THE FACT THAT I HAVE THE EXACT PROBLEM THAT A RECALL STATES AND THE COMPANY IS NOT GOING TO FIX IT FOR FREE. CHRYSLER SAYS THEY FIXED IT BUT YET THE EXACT PROBLEM STILL EXISTS, THAT'S NOT A FIX. REPLACING A FAULTY/GOING TO BREAK/RECALLED PRODUCT/... WITH THE EXACT SAME PART IS NOT A FIX IN MY BOOK. WHEN YOU RECALL SOMETHING, YOU FIX IT WITH SOMETHING THAT WON'T GET RECALLED AGAIN. CHRYSLER, IT'S THE LITTLE THINGS LIKE THIS THAT COST YOU CUSTOMERS. THANK YOU,
NHTSA complaint #10681180 — an unverified report by a vehicle owner.
at 140,000 milesLAS Cruces, NM
SEATS:FRONT ASSEMBLY:RECLINER
MY 1999 300 M HAS THE FOLLOWING ISSUE: ******* RECALL ID # 57541 - SEATS:FRONT ASSEMBLY:RECLINERPLUSHIDE DETAILS RECALL DATE: FEB 05, 2003 MODEL AFFECTED: 1999 CHRYSLER 300M SUMMARY: ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY. CONSEQUENCES: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403. POTENTIAL UNITS AFFECTED: 1066000 ******* MY COMPLAINT IS WITH CHRYSLER. THE DEALER (JACK KEY IN LAS CRUCES) SAYS THE CAR WAS FIXED IN 2005 (I KNOW IT WAS NOT BECAUSE I HAVE OWNED THE CAR SINCE I DROVE IT OFF OF THE SHOW ROOM FLOOR). DEALER SAY NOT COVERED BY RECALL. CALLED ABOVE 800 # AND CHRYSLER SAYS SAME. DEALER SAYS I HAVE TO PAY FOR FIX. IT'S NOT THE MONEY THAT BOTHERS ME. IT'S THE FACT THAT I HAVE THE EXACT PROBLEM THAT A RECALL STATES AND THE COMPANY IS NOT GOING TO FIX IT FOR FREE. CHRYSLER SAYS THEY FIXED IT BUT YET THE EXACT PROBLEM STILL EXISTS, THAT'S NOT A FIX. REPLACING A FAULTY/GOING TO BREAK/RECALLED PRODUCT/... WITH THE EXACT SAME PART IS NOT A FIX IN MY BOOK. WHEN YOU RECALL SOMETHING, YOU FIX IT WITH SOMETHING THAT WON'T GET RECALLED AGAIN. CHRYSLER, IT'S THE LITTLE THINGS LIKE THIS THAT COST YOU CUSTOMERS. THANK YOU,
NHTSA complaint #10681180 — an unverified report by a vehicle owner.
at 200,000 milesTucson, AZ
FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS A RAW GAS SMELL. COMING FROM THE DRIVERS SIDE. I MUST COVER MY FACE.
NHTSA complaint #10679848 — an unverified report by a vehicle owner.
Altamonte Springs, FL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. THE CONTACT STATED THAT THE DASHBOARD ON THE FRONT PASSENGER'S SIDE WAS CRACKED WHERE THE AIR BAG IS LOCATED. THE DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER HAS NOT BEEN MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10662147 — an unverified report by a vehicle owner.
at 170,000 milesColleyville, TXCrash
AIR BAGS
TL* THE CONTACT OWNS A 1999 CHRYSLER 300M. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10658915 — an unverified report by a vehicle owner.
at 170,000 milesWheeling, WV
ENGINE
THE CAR FOR NO REASON STALLS AND LEAVES NO CODES. IT HAS BEEN CHECKED OUT AT THE DEALERS 2 TIMES AND A MECHANIC ONCE, THEY BOTH SAY THEY CANT FIX IT IF IT ISN'T BROKEN. THE DEALER SAID DRIVE IT UNTIL IT FAILS FOR GOOD, MY PROBLEM WITH THAT IS IF IT STALLS IN SAY THE OUTER LANE OF THE INTERSTATE GOING 70 MPH AND I HAVE NO POWER TO GET OUT OF THE WAY FROM A 70 MPH SEMI WHAT DO I DO THEN BODIES ALL OVER THE INTERSTATE AND WHOS AT FAULT THEN?
NHTSA complaint #10649730 — an unverified report by a vehicle owner.
at 170,000 milesWheeling, WV
FUEL/PROPULSION SYSTEM
THE CAR FOR NO REASON STALLS AND LEAVES NO CODES. IT HAS BEEN CHECKED OUT AT THE DEALERS 2 TIMES AND A MECHANIC ONCE, THEY BOTH SAY THEY CANT FIX IT IF IT ISN'T BROKEN. THE DEALER SAID DRIVE IT UNTIL IT FAILS FOR GOOD, MY PROBLEM WITH THAT IS IF IT STALLS IN SAY THE OUTER LANE OF THE INTERSTATE GOING 70 MPH AND I HAVE NO POWER TO GET OUT OF THE WAY FROM A 70 MPH SEMI WHAT DO I DO THEN BODIES ALL OVER THE INTERSTATE AND WHOS AT FAULT THEN?
NHTSA complaint #10649730 — an unverified report by a vehicle owner.
at 122,000 milesMonmouth, IL
ENGINE
CAR STARTED ON THE EVENING OF AUGUST 12TH, DRIVEN APPROXIMATELY 17 MILES, STOPPED FOR 10 MINS, RESTARTED & DRIVEN 5 MORE MILES. I WENT TO START IT AGAIN AFTER ABOUT A HALF HOUR, WOULD TURNOVER BUT WOULD NOT START. CAR TOWED BY MECHANIC 8/13/2014. AS OF 9/26/14, CAR HAS BEEN IN MECHANIC'S CARE & UNABLE TO FIX. CAR BEING TOWED BACK TO ME WITH NO FURTHER INFORMATION ON HOW TO FIX IT. MECHANIC HAS HAD VEHICLE ON 2 SEPARATE DIAGNOSTIC MACHINES. MECHANIC INFORMED ME HE THOUGHT IT WAS THE COMPUTER THEN FLYWHEEL THEN BACK TO COMPUTER BUT UNABLE TO FIX IT & GIVING UP TRYING. THIS CAR IS IN GOOD SHAPE WITH LOW MILES ON IT, I'M AT A LOSS AS TO WHAT TO DO OR HOW TO GET IT FIXED. IT WAS WITH MECHANIC 6 WEEKS & NOW BEING RETURNED AS "UNFIXABLE".
NHTSA complaint #10639240 — an unverified report by a vehicle owner.
at 68,000 milesLake Havasu City, AZCrash
STEERING
I WAS STOPPED & JUST PUT IT INTO DRIVE FROM PARK & THE CAR JUST TOOK OFF. I PUT MY FOOT ON THE BRAKE BUT IT DIDN'T STOP RIGHT AWAY. THE CAR IS TOTALED. THE VEHICLE DID PROPERTY DAMAGE.
NHTSA complaint #10637881 — an unverified report by a vehicle owner.
at 68,000 milesLake Havasu City, AZCrash
STRUCTURE:BODY
I WAS STOPPED & JUST PUT IT INTO DRIVE FROM PARK & THE CAR JUST TOOK OFF. I PUT MY FOOT ON THE BRAKE BUT IT DIDN'T STOP RIGHT AWAY. THE CAR IS TOTALED. THE VEHICLE DID PROPERTY DAMAGE.
NHTSA complaint #10637881 — an unverified report by a vehicle owner.
at 68,000 milesLake Havasu City, AZCrash
ENGINE
I WAS STOPPED & JUST PUT IT INTO DRIVE FROM PARK & THE CAR JUST TOOK OFF. I PUT MY FOOT ON THE BRAKE BUT IT DIDN'T STOP RIGHT AWAY. THE CAR IS TOTALED. THE VEHICLE DID PROPERTY DAMAGE.
NHTSA complaint #10637881 — an unverified report by a vehicle owner.
at 166,900 milesSAN Jose, CA
ELECTRICAL SYSTEM
1ST TIME PULLING INTO TRAFFIC IT STALLED I LUCKED OUT HAD MOMENTUM TO MAKE IT ACROSS. 2ND TIME NOT SO LUCKY STOPPED AT LIGHT ATTEMPTED U TURN STALLED HALF WAY THROUGH STOPPED ALL TRAFFIC IT WOULD NOT RESTART FOR 4 MIN. SO THE REST IS THE SAME STORY PUT IN SHOP CANNOT DIAGNOSE. VERY BAD SAFETY ISSUE.STALLING AND HARD STARTING BOTH INTERMITTENT AND WITH OUT ANY WARNING AND SEEMS TO HAPPEN MORE FREQUENTLY (3 TO 6 TIMES A DAY).
NHTSA complaint #10631712 — an unverified report by a vehicle owner.
at 166,900 milesSAN Jose, CA
ENGINE
1ST TIME PULLING INTO TRAFFIC IT STALLED I LUCKED OUT HAD MOMENTUM TO MAKE IT ACROSS. 2ND TIME NOT SO LUCKY STOPPED AT LIGHT ATTEMPTED U TURN STALLED HALF WAY THROUGH STOPPED ALL TRAFFIC IT WOULD NOT RESTART FOR 4 MIN. SO THE REST IS THE SAME STORY PUT IN SHOP CANNOT DIAGNOSE. VERY BAD SAFETY ISSUE.STALLING AND HARD STARTING BOTH INTERMITTENT AND WITH OUT ANY WARNING AND SEEMS TO HAPPEN MORE FREQUENTLY (3 TO 6 TIMES A DAY).
NHTSA complaint #10631712 — an unverified report by a vehicle owner.
at 166,900 milesSAN Jose, CA
FUEL/PROPULSION SYSTEM
1ST TIME PULLING INTO TRAFFIC IT STALLED I LUCKED OUT HAD MOMENTUM TO MAKE IT ACROSS. 2ND TIME NOT SO LUCKY STOPPED AT LIGHT ATTEMPTED U TURN STALLED HALF WAY THROUGH STOPPED ALL TRAFFIC IT WOULD NOT RESTART FOR 4 MIN. SO THE REST IS THE SAME STORY PUT IN SHOP CANNOT DIAGNOSE. VERY BAD SAFETY ISSUE.STALLING AND HARD STARTING BOTH INTERMITTENT AND WITH OUT ANY WARNING AND SEEMS TO HAPPEN MORE FREQUENTLY (3 TO 6 TIMES A DAY).
NHTSA complaint #10631712 — an unverified report by a vehicle owner.