FaultScore

2004 Chrysler 300M airbag problems

12 of the 117 complaints about the 2004 Chrysler 300M are about the airbag system — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 38,750 miles.

C

12

Complaints

1

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Bags 8 66.7%
Sensor/Control Module 3 25.0%
Frontal 1 8.3%

Airbags across every Chrysler 300M year

1999 51 45.5%
2000 29 25.9%
2001 10 8.9%
2002 10 8.9%
2004 12 10.7%

What owners said

Filed with NHTSA, in their own words.

at 123,000 miles Austell, GA

AIR BAGS

ABOUT 5 DAYS AGO, THE AIRBAG LIGHT CAME ON THAT HAS CAUSED MY CRUISE CONTROL, HORN, AND RADIO VOLUME NOT WORK. I LIVE IN A VERY BUSY AND CONGESTED CITY. I WAS ALMOST RUN OFF THE ROAD TWICE BECAUSE I DON'T HAVE A HORN THAT WORKS TO WARN PEOPLE TO STATE IN THERE LANES.

NHTSA complaint #10905511 — an unverified report by a vehicle owner.

Bluffton, SC

AIR BAGS

TL* THE CONTACT OWNS A 2004 CHRYSLER 300M. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #10782373 — an unverified report by a vehicle owner.

at 41,500 miles Mountville, PA

AIR BAGS

DASHBOARD DEVELOPED A 10 -12" CRACK JUST TO THE LEFT OF THE PASSENGER SIDE AIRBAG. DO NOT KNOW IF THE AIRBAG SYSTEM WILL WORK OR NOT. IN ANY EVENT THIS SEEMS TO BE A MANUFACTURING PROBLEM, BY THE NUMBER OF COMPLAINTS. DEALER(S) ARE OF NO HELP AS THE VEHICLE IS OUT OF WARRANTY. THIS VEHICLE HAS ALSO HAD THE COMMON PROBLEM OF THE HEADLAMPS/INSTRUMENTATION LIGHTS FLICKERING. HEADLAMPS WOULD FLASH ON/OFF ALONG WITH INSTRUMENT LIGHTING. HEADLIGHT SWITCH PANEL REPLACED, BUT THE PROBLEM RETURNED.

NHTSA complaint #10650044 — an unverified report by a vehicle owner.

at 30,000 miles Hyattsville, MD

AIR BAGS

1) A GROWING CRACK IN DASHBOARD ABOVE PASSENGER SIDE AIRBAG. 2) HEAT/AIR CLUSTER WILL NOT ILLUMINATE.

NHTSA complaint #10607500 — an unverified report by a vehicle owner.

at 98,249 miles Cumming, GA

AIR BAGS

NOISE IN STEERING COLUMN. STIFF WHEN DRIVING. CRACKS IN DASH AROUND PASSENGER AIR BAG. ENGINE LIGHT ON AND REMAINS ON FOR EXTENDED PERIODS. AIR BAG WARNING LIGHT ON. ADVISED THAT SRS ROLL COIL NEEDS REPLACING. PART ORDERED THROUGH CHRYSLER PARTS DEALER AND IS ON BACK ORDER.

NHTSA complaint #10598167 — an unverified report by a vehicle owner.

at 36,000 miles Naples, FL

AIR BAGS

WHILE DRIVING SLOWLY IN A PARKING LOT, LOOKING FOR A SPACE, THE PASSENGER SIDE AIRBAG DEPLOYED WITH A LOUD EXPLOSION THAT ALSO SHATTERED THE WINDSHIELD. THERE WAS NO CONTACT WITH ANYTHING. I HAD THE CAR TOWED TO THE NAPLES DEALERSHIP AND AFTER TESTING CONCLUDED THAT THERE WAS A FAULTY SENSOR AND SUGGESTED I CALL CUSTOMER SERVICE. CHRYSLER CUSTOMER SERVICE ESTABLISHED A CASE NUMBER [XXX], SENT IT TO SPECIAL INVESTIGATIONS UNIT AND SENT A PERSON TO INSPECT THE CAR. ABOUT 2 WEEKS LATER I WAS INFORMED THAT SINCE THE CAR WAS OUT OF WARRANTY CHRYSLER HAD NO LIABILITY. WE ARE HAVING THE SEAT BELT AND SENSOR REPLACED [ABOUT $2,000], THE WINDSHIELD REPLACED ABOUT $800 WITH SOME INSURANCE RECOVERY] AND RENTING A CAR DURING THE 7-10 DAYS FROM NOW WHILE PARTS ARE ORDERED AND REPAIRS MADE. CERTAINLY I BELIEVE CHRYSLER SHOULD COVER THESE COSTS. BUT IN ADDITION I THINK CHRYSLER OWNERS SHOULD BE MADE AWARE OF THE RISK OF THESE DEFECTIVE SENSORS. IN OUR CASE THERE WAS NO PASSENGER AND THE CAR WAS MOVING SLOWLY. HOWEVER, IF THE AIRBAG DEPLOYED IN THIS MANNER WHILE ON A HIGHWAY, THERE COULD BE SIGNIFICANT RISK TO PASSENGER AND DRIVER.

NHTSA complaint #10573976 — an unverified report by a vehicle owner.

at 86,500 miles Homestead, FL

AIR BAGS

12" CRACK OF DASHBOARD COVER OPENED UP ON LEFT SIDE OF PASSENGER AIR BAG AND IS GETTING LONGER. VERY DISAPPOINTING FOR A HIGH PRICED CAR WHICH I HAVE OWNED SINCE NEW.

NHTSA complaint #10462103 — an unverified report by a vehicle owner.

at 96,450 miles Copperas Cove, TX

AIR BAGS

5.5 INCH CRACK DEVELOPED ON INSIDE LEFT OF AIRBAG HOUSING ON PASSENGER SIDE OF DASHBOARD. SUGGEST THAT AIRBAG SAFETY MAY BE COMPROMISED.

NHTSA complaint #10461095 — an unverified report by a vehicle owner.

at 21,000 miles Queens, NY

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH THE AIR BAG LAMP ILLUMINATED. AS A RESULT, THE HORN DOES NOT WORK. THE CONTACT VERBALLY SPOKE WITH THE DEALER ABOUT THE PROBLEM. ENGINE CHECK LIGHT APPEARED. FUEL EMISSION CONTROL:CANISTER WAS LEAKING, AND DEALER REPLACED CANISTER. ALSO REPLACED HOOD LATCH.

NHTSA complaint #10152653 — an unverified report by a vehicle owner.

at 150 miles Dunlap, TN

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

DT*: THE CONSUMER STATED THE CHECK ENGINE AND AIR BAG LIGHTS ILLUMINATED AND THE ENGINE STALLED. AFTER STALLING, THE ENGINE GAVE OFF A BURNING ODOR THROUGHOUT THE VEHICLE. THE CONSUMER HAD TO WAIT 5-10 MINUTES BEFORE TRYING TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP AND THE AIR BAG SENSOR WAS REPLACED, HOWEVER THE PROBLEM STILL PERSISTS.

NHTSA complaint #10147943 — an unverified report by a vehicle owner.

at 2,000 miles Runnels, IA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

DT: LIGHTS ON DASHBOARD FLICKER AND THE PASSENGER SEAT BELT LIGHT AND AIR BAG LIGHT STAYS ON ALL THE TIME. HAS NO WARNING THAT THE LIGHTS ARE GOING TO STAY ON. WHEN THIS HAPPENS IT RUNS THE BATTERY DOWN, AND THE CAR WILL NOT START. HAS HAPPENED ON EVERY VACATION HE HAS TAKEN. HAD IT FIXED 3 TIMES, AND IT HAS BEEN AT THE DEALER FOR A MONTH NOW. MANUFACTURER IS OFFERING NO HELP. DEALER IS TRYING TO HELP. THE CAR IS A CHRYSLER 300C.

NHTSA complaint #10120533 — an unverified report by a vehicle owner.

Raleigh, NC Crash

AIR BAGS:FRONTAL

WHILE BRAKING AT SPEEDS ABOVE 50 MPH THE VEHICLE VIBRATED SEVERELY. *NM THE CONSUMER STATED WHEN SHE ATTEMPTED TO BRAKE FOR A TRAFFIC LIGHT, THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR AND CONSEQUENTLY THE CONSUMER REAR ENDED A 18-WHEELER WHICH WAS AT A STOP. THE CONSUMER ALSO STATED THE AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10092556 — an unverified report by a vehicle owner.

Other 2004 Chrysler 300M problems

← Full 2004 Chrysler 300M report