Owners have filed 115 complaints
about the 2000 Chrysler LHS with NHTSA between 1999 and 2019.
The largest single group is the steering.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 28
Against the median year of the Chrysler LHS. 50 means typical for this
model; 100 means roughly double.
Severity — 54
10.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 41
24% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Rack AND Pinion
824.2%
Latch
515.2%
RIM
412.1%
Trunk LID
412.1%
TIE ROD Assembly
412.1%
Hinge AND Attachments
39.1%
Automatic Transmission
39.1%
Instrument Cluster/Panel
26.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
22.4%
1,000 – 9,999 miles
11.2%
10,000 – 24,999 miles
1011.9%
25,000 – 49,999 miles
1517.9%
50,000 – 74,999 miles
2125.0%
75,000 – 99,999 miles
2428.6%
100,000 – 149,999 miles
22.4%
150,000+ miles
910.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2000 Chrysler LHS 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 1999peak 11Oct 2019
NHTSA investigations into the 2000 Chrysler LHS
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE03010Opened 27 Feb 2003Closed 2 Sep 2003VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THROTTLE CONTROL FAILURE
BASED ON THE LOW FAILURE RATE, THE ABSENCE OF FAILURES OVER THE PAST YEAR, THE ABSENCE OF INJURIES, AND ODI'S FIELD INVESTIGATION OF INCIDENT VEHICLES, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED REPORT FOR ADDITIONAL INFORMATION.
Recalls on the 2000 Chrysler LHS
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
03V035000
SEATS:FRONT ASSEMBLY:RECLINER
ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Risk: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
01V273000
STRUCTURE:FRAME AND MEMBERS
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES (NON-SUNROOF ONLY) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT."
Risk: IN THE EVENT OF A CRASH, THERE IS A POTENTIAL FOR INJURY IF THE OCCUPANT'S HEAD WERE TO CONTACT THE B-PILLAR.
00V366000
CHILD SEAT
VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.
Risk: IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.
00V033000
SEAT BELTS:FRONT:RETRACTOR
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE MOLDING FLASH ON THE PRIMARY LEVER MAY PREVENT THE OPERATION OF THE G-LOCK AND TILT LOCK FUNCTIONS ON SOME OF THE DRIVER'S SIDE RETRACTORS.
Risk: IF THIS OCCURS IN A FRONTAL CRASH SITUATION, DRIVER PROTECTION FROM THE SEAT BELT MAY BE REDUCED, INCREASING THE RISK OF INJURY.
00V034000
SEAT BELTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SEAT BELT SHOULDER HEIGHT ADJUSTABLE TURNING LOOP (ATL) TOP MOUNTING BOLT WAS INADEQUATELY MANUFACTURED.
Risk: THE AFFECTED MOUNTING BOLTS MAY NOT WITHSTAND SUFFICIENT FORCE TO FUNCTION PROPERLY IN CERTAIN IMPACT SITUATIONS, INCREASING THE RISK OF INJURY TO A BELTED OCCUPANT.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2003035135,327 units in Canada
Seats And Restraints
On certain vehicles, the driver seat recliner bolts could break which would allow the seat back to recline unexpectedly while the vehicle is in motion. Correction: Dealer will replace the recliner bolts with new shoulder bolt and, for vehicles with power driver seats built through January 2000, the recliner tracks will be realigned and a longer recliner driveshaft will be installed to prevent disengagement.
Recall 200004517,530 units in Canada
Seats And Restraints
On certain vehicles, the adjustable turning loop on the shoulder belt top mounting bolt may have been manufactured with a core hardness that exceeds the specification for this type of application. Due to the excessive core hardness, these mounting bolts may not withstand the force required to function properly in certain impact situations, increasing the risk of injury to a belted occupant. Correction: The upper adjustable turning loop bolt will be replaced with a bolt of proper hardness.
Recall 20000441,230 units in Canada
Seats And Restraints
On certain vehicles, the molding flash on the primary lever may prevent operation of the deceleration lock and tilt lock functions of the driver's side retractor. If this should occur in a frontal crash situation, driver protection from the seat belt may be reduced, increasing the risk of injury. Correction: Left front retractor assemblies will be replaced on affected vehicles.
Recall 200001325 units in Canada
Seats And Restraints
On certain vehicles, the passenger side air bag inflator assembly contains an incorrect inflator charge. This condition could increase the risk of a passenger occupant injury in the event of a crash. Correction: Passenger air bag modules will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 171,000 milesOrland Park, ILCrash
AIR BAGS:FRONTAL
I WAS INVOLVED IN A THREE CAR ACCIDENT. THE CAR I WAS DRIVING WAS A 2000 CHRYSLER LHS. I T-BONED A CAR RESULTING IN BOTH CARS BEING TOTALED. THE DAMAGE TO THE FRONT OF MY CAR WAS EXTENSIVE: HOOD, FENDERS, FRONT END, AND RADIATOR ALL DESTROYED. NEITHER OF THE TWO FRONT AIR BAGS DEPLOYED.
NHTSA complaint #10327852 — an unverified report by a vehicle owner.
at 49,000 milesHurley, NYCrash
STEERING
2000 LHS STEERING MECHANISM RUPTURED AND CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. *TS THE MANUFACTURER DENIED THE CONSUMERS CLAIM STATING THEY DIDN'T FIND AND DEFECTS IN THE STEERING SYSTEM.
NHTSA complaint #10156254 — an unverified report by a vehicle owner.
at 57,860 milesWest Chester, OHCrash
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
VEHICLE FLOOR SHIFTER INTERLOCK SYSTEM FAILED (SEE NHTSA CAMPAIGN ID # 04V021000), CAR ROLLED AND CAUSED SOME MINOR PROPERTY AND VEHICLE DAMAGE, COULD HAVE BEEN MUCH WORSE. THE 2000 LHS IS NOT COVERED UNDER ABOVE MENTIONED RECALL. THE PROBLEM IS EXACTLY THE SAME. RECALL SHOULD BE EXPANDED TO INCLUDE LATER MODELS EFFECTED.
NHTSA complaint #10128275 — an unverified report by a vehicle owner.
Silver Spring, MD1 injured
STRUCTURE:BODY:TRUNK LID
CONSUMER NOTICED THAT THE TRUNK HOOD DID NOT STAY UP ON ITS OWN. TRUNK CAME DOWN WITHOUT WARNING, CAUSING INJURY TO CONSUMER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE STRUTS NEEDED TO BE REPLACED. *AK
NHTSA complaint #10111168 — an unverified report by a vehicle owner.
Silver Spring, MDCrash
WHEELS:LUGS/NUTS/BOLTS/STUDS
FRONT LEFT WHEEL BECAME DETACHED AT 35 MPH FROM THE VEHICLE CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. TAKEN TO SHOP FOR CHECKUP AND REPAIR.
NHTSA complaint #10103617 — an unverified report by a vehicle owner.
at 76,000 milesIndian Head, MDCrash1 injured
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH VEHICLE CRASHED INTO A TREE. UPON IMPACT, NONE OF THE FRONTAL AIRBAGS DEPLOYED. DRIVER SUSTAINED BACK AND NECK INJURIES.
NHTSA complaint #10053784 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Kansas City, MO
POWER TRAIN
ELECTRICAL EXTERIOR AND EXTERIOR FLASHING AND BLINKING CONSISTENTLY. CHECK ENGINE LIGHT STAYS ON EVEN AFTER HAVING TUNE UP. HEATING AND AC DOESN'T PROPERLY WORK AT ALL TIMES INTERMITTENTLY.
NHTSA complaint #11267787 — an unverified report by a vehicle owner.
Kansas City, MO
SUSPENSION
ELECTRICAL EXTERIOR AND EXTERIOR FLASHING AND BLINKING CONSISTENTLY. CHECK ENGINE LIGHT STAYS ON EVEN AFTER HAVING TUNE UP. HEATING AND AC DOESN'T PROPERLY WORK AT ALL TIMES INTERMITTENTLY.
NHTSA complaint #11267787 — an unverified report by a vehicle owner.
Kansas City, MO
ELECTRONIC STABILITY CONTROL (ESC)
ELECTRICAL EXTERIOR AND EXTERIOR FLASHING AND BLINKING CONSISTENTLY. CHECK ENGINE LIGHT STAYS ON EVEN AFTER HAVING TUNE UP. HEATING AND AC DOESN'T PROPERLY WORK AT ALL TIMES INTERMITTENTLY.
NHTSA complaint #11267787 — an unverified report by a vehicle owner.
at 125,530 milesColorado Springs, CO
AIR BAGS
AIR BAG ON THE PASSENGER SIDE OF 2000 LBS CHRYSLER, DEPLOYED WHILE DRIVING ON A CITY ROAD. VEHICLE WAS TRAVELING STRAIGHT AHEAD, APPROXIMATELY 35MPH.
NHTSA complaint #11089785 — an unverified report by a vehicle owner.
at 90,000 milesWinter Haven, FL
SEATS
TL* THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE DRIVING APPROXIMATELY 20 MPH, THE DRIVER SEAT FRACTURED. THE CONTACT PULLED THE VEHICLE OVER AND RECEIVED ASSISTANCE FROM THE POLICE TO HELP PROP THE SEAT UP. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE DEALER STATED THAT THE SEAT NEEDED TO BE REPLACED. AFTER THE FIRST FAILURE, THE CONTACT RECEIVED A NEW PIN DUE TO AN UNKNOWN RECALL. AFTER THE SECOND SEAT FRACTURE, THE ENTIRE SEAT WAS REPLACED. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10760718 — an unverified report by a vehicle owner.
at 200,000 milesSpring Hill, FL
AIR BAGS
ONE CRACK STARTED OUT AS 2" LONG HAIRLINE, BUT HAVE GOTTEN BIGGER AND NOW IT IS ACROSS THE PASSENGER SIDE DASHBOARD. AND RIGHT BELOW IS SUPPOSE TO HAVE THE PASSENGER SIDE SAFETY AIRBAG. HAVE CALLED SEVERAL PLACES TO FIND OUT HOW TO GET IT FIXED/ REPLACED - THE ONLY ANSWER I GET WAS CHRYSLER HAS STOPPED MANUFACTURING THE DASHBOARD, SO ANSWER IS TO COVER IT UP. I FEEL THAT CHRYSLER SHOULD REPLACE THE DASHBOARDS AS THERE SEEM TO BE SO MANY COMPLAINTS ABOUT THEM. THESE CAR MANUFACTURERS WAITS FOR COUPLE CAUSALITIES BEFORE THEY WAKE UP AND THE DO SOMETHING ABOUT IT. BEING PROACTIVE IS AN ISSUE FOR THEM! SEEMS LIKE DASHBOARD CRACK IS CHRYSLER'S EXPERTISE IN GENERAL, HAVE ALSO FOUND COMPLAINS ON THEIR 300M AT HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/300M/2000/ACCESSORIES-INTERIOR/CRACKED_DASHBOARD.SHTML.
NHTSA complaint #10659767 — an unverified report by a vehicle owner.
at 200,000 milesSpring Hill, FL
STRUCTURE
ONE CRACK STARTED OUT AS 2" LONG HAIRLINE, BUT HAVE GOTTEN BIGGER AND NOW IT IS ACROSS THE PASSENGER SIDE DASHBOARD. AND RIGHT BELOW IS SUPPOSE TO HAVE THE PASSENGER SIDE SAFETY AIRBAG. HAVE CALLED SEVERAL PLACES TO FIND OUT HOW TO GET IT FIXED/ REPLACED - THE ONLY ANSWER I GET WAS CHRYSLER HAS STOPPED MANUFACTURING THE DASHBOARD, SO ANSWER IS TO COVER IT UP. I FEEL THAT CHRYSLER SHOULD REPLACE THE DASHBOARDS AS THERE SEEM TO BE SO MANY COMPLAINTS ABOUT THEM. THESE CAR MANUFACTURERS WAITS FOR COUPLE CAUSALITIES BEFORE THEY WAKE UP AND THE DO SOMETHING ABOUT IT. BEING PROACTIVE IS AN ISSUE FOR THEM! SEEMS LIKE DASHBOARD CRACK IS CHRYSLER'S EXPERTISE IN GENERAL, HAVE ALSO FOUND COMPLAINS ON THEIR 300M AT HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/300M/2000/ACCESSORIES-INTERIOR/CRACKED_DASHBOARD.SHTML.
NHTSA complaint #10659767 — an unverified report by a vehicle owner.
at 230,000 milesIndianapolis, IN
ELECTRICAL SYSTEM
HEATER DISPLAY DOESN'T WORK.
NHTSA complaint #10496429 — an unverified report by a vehicle owner.
at 96,500 milesCoraopolis, PA
STEERING
FOR SOME TIME NOW WHEN I WOULD START MY CAR ,I WOULD HEAR A BANGING SOUND AND FEEL THE STEERING WHEEL MOVE. I TOOK THE CAR FOR SERVICE AND TIE ROD ENDS AND I THINK CENTER LINK WERE REPLACED . IT WAS FINE FOR A WHILE AND THAN I STARTED TO GET A GRINDING NOISE WHEN THE WHEEL WAS TURNED. TOOK IT IN FOR SERVICE AND NOTHING COULD BE FOUND. ON FEB. 16TH 2012 I WAS LEAVING WORK AND NOTICED THE GRINDING AND BANGING HAD INCREASED. MY ROUTE HOME CONSISTS MOSTLY OF RIGHT TURNS. IT IS WHEN I ATTEMPTED TO MAKE A LEFT TURN OFF A BUSY BRIDGE ,TO MY HORROR THE WHEEL WOULD NOT TURN LEFT, IT TOOK EVERY OUNCE OF MY STRENGTH TO FINALLY GET THE WHEEL TO TURN. I DROVE SLOWLY THE REMAINDER OF MY TRIP HOME, EACH TIME A LEFT TURN CAME I HAD TO USE ALL MY STRENGTH TO TURN THE WHEEL. I COULD NOT PARK THE CAR PROPERLY ON MY ARRIVAL AS MY STRENGTH WAS GONE AND I WAS EXTREMELY EMOTIONAL. I TALKED TO A CO-WORKER WITH THE SAME VEHICLE AND HE IS HAVING A SIMILAR PROBLEM BUT CONTINUES TO DRIVE AS HE CAN MUSCLE THE WHEEL.
NHTSA complaint #10448287 — an unverified report by a vehicle owner.
at 99,000 milesHamburg, NY
STEERING
TL* THE CONTACT OWNS A 2000 CHRYSLER LHS. THE CONTACT WAS DRIVING 45 MPH WHEN THE POWER STEERING FAILED AND THE FRONT DRIVER SIDE CONTROL ARM DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 99,000.
NHTSA complaint #10446886 — an unverified report by a vehicle owner.
at 99,000 milesHamburg, NY
SUSPENSION
TL* THE CONTACT OWNS A 2000 CHRYSLER LHS. THE CONTACT WAS DRIVING 45 MPH WHEN THE POWER STEERING FAILED AND THE FRONT DRIVER SIDE CONTROL ARM DETACHED FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 99,000.
NHTSA complaint #10446886 — an unverified report by a vehicle owner.
at 17,000 milesProspect Heights, IL
POWER TRAIN
I PURCHASED MY VEHICLE AS A PRE-CERTIFIED CAR WITH ONLY 14,100 ORIGINAL MILES IN JUNE OF 2003. ON 4/4/2004 MY VEHICLE SPEEDOMETER SENSOR FAILED CAUSING MY VEHICLE TO BE PLACE IN A SAFETY MODE OF NO MORE THAN 25 MILES AN HOUR..(FELT LIKE THE TRANSMISSION DROPPED). THEN A YEAR LATER AROUND THE SAME TIME, MY POWER STEERING PUMP FAILED AND ALMOST CAUSING ME AN ACCIDENT. I HAVE ALSO REPAIRED THE CRADLE BUSHING 3 TIMES SINCE OWNING THIS VEHICLE AND NOW I HAVE TO REPLACE THEM AGAIN. I ALSO JUST RECENTLY (DEC. OF 2011) HAD ALL THE STRUTS COMPLETE ASSEMBLY REPLACED WITH BOTH LOWER CONTROL ARMS WITH BALL JOINTS. REPLACED BOTH UPPER OUTER TIE RODS, BOTH LATERAL LINKS. I AM CONSTANTLY REPLACING MY TIRES BEFORE THERE WARRANTY TIME AND REPLACING FRONT-END BRAKE PADS. ALSO MY SEAT BELTS ARE DEFECTIVE AND NOT WORKING PROPERLY. THE REAR DEFROSTER/ANTENNA MODULE STARTED SMOKING AND MELTED CAUSING MY DEFROSTER NOT TO WORK ANYMORE. I HAVE BEEN HAVING NOTHING BUT PROBLEM WITH THIS VEHICLE SINCE DAY ONE, WITH NO HELP OR CONCERN FROM CHRYSLER. THE BUMPER TO BUMPER WARRANTY I HAD PURCHASED FOR THE VEHICLE DID NOT COVER ANY OF THESE FAILED PARTS. I ALSO TRIED GETTING THE RECALL PARTS REPLACED AND WAS TOLD BY SEVERAL DEALERSHIPS THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A SUNROOF LHS. I AM CONSTANTLY HAVING TO REPLACE FRONT-END SUSPENSION PARTS THAT KEEP FAILING ON THIS VEHICLE. THIS VEHICLE ONLY HAD 1 OWNER BEFORE ME. I HAVE RECEIPTS FOR ALL UPDATED MAINTENANCE AND REPAIRS FOR THIS VEHICLE. CHRYSLER HAS DENIED ME OF ANY FAILED PARTS, WARRANTY PARTS AND RECALLS FOR THE VEHICLE. THIS IS JUST THE BEGINNING OF THE ISSUES WITH THIS VEHICLE, THERE ARE OTHER ISSUES AS WELL BUT WILL NOT BE ABLE TO FIT IT ON THIS FORM.
NHTSA complaint #10444289 — an unverified report by a vehicle owner.
at 17,000 milesProspect Heights, IL
VEHICLE SPEED CONTROL
I PURCHASED MY VEHICLE AS A PRE-CERTIFIED CAR WITH ONLY 14,100 ORIGINAL MILES IN JUNE OF 2003. ON 4/4/2004 MY VEHICLE SPEEDOMETER SENSOR FAILED CAUSING MY VEHICLE TO BE PLACE IN A SAFETY MODE OF NO MORE THAN 25 MILES AN HOUR..(FELT LIKE THE TRANSMISSION DROPPED). THEN A YEAR LATER AROUND THE SAME TIME, MY POWER STEERING PUMP FAILED AND ALMOST CAUSING ME AN ACCIDENT. I HAVE ALSO REPAIRED THE CRADLE BUSHING 3 TIMES SINCE OWNING THIS VEHICLE AND NOW I HAVE TO REPLACE THEM AGAIN. I ALSO JUST RECENTLY (DEC. OF 2011) HAD ALL THE STRUTS COMPLETE ASSEMBLY REPLACED WITH BOTH LOWER CONTROL ARMS WITH BALL JOINTS. REPLACED BOTH UPPER OUTER TIE RODS, BOTH LATERAL LINKS. I AM CONSTANTLY REPLACING MY TIRES BEFORE THERE WARRANTY TIME AND REPLACING FRONT-END BRAKE PADS. ALSO MY SEAT BELTS ARE DEFECTIVE AND NOT WORKING PROPERLY. THE REAR DEFROSTER/ANTENNA MODULE STARTED SMOKING AND MELTED CAUSING MY DEFROSTER NOT TO WORK ANYMORE. I HAVE BEEN HAVING NOTHING BUT PROBLEM WITH THIS VEHICLE SINCE DAY ONE, WITH NO HELP OR CONCERN FROM CHRYSLER. THE BUMPER TO BUMPER WARRANTY I HAD PURCHASED FOR THE VEHICLE DID NOT COVER ANY OF THESE FAILED PARTS. I ALSO TRIED GETTING THE RECALL PARTS REPLACED AND WAS TOLD BY SEVERAL DEALERSHIPS THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A SUNROOF LHS. I AM CONSTANTLY HAVING TO REPLACE FRONT-END SUSPENSION PARTS THAT KEEP FAILING ON THIS VEHICLE. THIS VEHICLE ONLY HAD 1 OWNER BEFORE ME. I HAVE RECEIPTS FOR ALL UPDATED MAINTENANCE AND REPAIRS FOR THIS VEHICLE. CHRYSLER HAS DENIED ME OF ANY FAILED PARTS, WARRANTY PARTS AND RECALLS FOR THE VEHICLE. THIS IS JUST THE BEGINNING OF THE ISSUES WITH THIS VEHICLE, THERE ARE OTHER ISSUES AS WELL BUT WILL NOT BE ABLE TO FIT IT ON THIS FORM.
NHTSA complaint #10444289 — an unverified report by a vehicle owner.
at 17,000 milesProspect Heights, IL
STEERING
I PURCHASED MY VEHICLE AS A PRE-CERTIFIED CAR WITH ONLY 14,100 ORIGINAL MILES IN JUNE OF 2003. ON 4/4/2004 MY VEHICLE SPEEDOMETER SENSOR FAILED CAUSING MY VEHICLE TO BE PLACE IN A SAFETY MODE OF NO MORE THAN 25 MILES AN HOUR..(FELT LIKE THE TRANSMISSION DROPPED). THEN A YEAR LATER AROUND THE SAME TIME, MY POWER STEERING PUMP FAILED AND ALMOST CAUSING ME AN ACCIDENT. I HAVE ALSO REPAIRED THE CRADLE BUSHING 3 TIMES SINCE OWNING THIS VEHICLE AND NOW I HAVE TO REPLACE THEM AGAIN. I ALSO JUST RECENTLY (DEC. OF 2011) HAD ALL THE STRUTS COMPLETE ASSEMBLY REPLACED WITH BOTH LOWER CONTROL ARMS WITH BALL JOINTS. REPLACED BOTH UPPER OUTER TIE RODS, BOTH LATERAL LINKS. I AM CONSTANTLY REPLACING MY TIRES BEFORE THERE WARRANTY TIME AND REPLACING FRONT-END BRAKE PADS. ALSO MY SEAT BELTS ARE DEFECTIVE AND NOT WORKING PROPERLY. THE REAR DEFROSTER/ANTENNA MODULE STARTED SMOKING AND MELTED CAUSING MY DEFROSTER NOT TO WORK ANYMORE. I HAVE BEEN HAVING NOTHING BUT PROBLEM WITH THIS VEHICLE SINCE DAY ONE, WITH NO HELP OR CONCERN FROM CHRYSLER. THE BUMPER TO BUMPER WARRANTY I HAD PURCHASED FOR THE VEHICLE DID NOT COVER ANY OF THESE FAILED PARTS. I ALSO TRIED GETTING THE RECALL PARTS REPLACED AND WAS TOLD BY SEVERAL DEALERSHIPS THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A SUNROOF LHS. I AM CONSTANTLY HAVING TO REPLACE FRONT-END SUSPENSION PARTS THAT KEEP FAILING ON THIS VEHICLE. THIS VEHICLE ONLY HAD 1 OWNER BEFORE ME. I HAVE RECEIPTS FOR ALL UPDATED MAINTENANCE AND REPAIRS FOR THIS VEHICLE. CHRYSLER HAS DENIED ME OF ANY FAILED PARTS, WARRANTY PARTS AND RECALLS FOR THE VEHICLE. THIS IS JUST THE BEGINNING OF THE ISSUES WITH THIS VEHICLE, THERE ARE OTHER ISSUES AS WELL BUT WILL NOT BE ABLE TO FIT IT ON THIS FORM.
NHTSA complaint #10444289 — an unverified report by a vehicle owner.
at 17,000 milesProspect Heights, IL
SUSPENSION
I PURCHASED MY VEHICLE AS A PRE-CERTIFIED CAR WITH ONLY 14,100 ORIGINAL MILES IN JUNE OF 2003. ON 4/4/2004 MY VEHICLE SPEEDOMETER SENSOR FAILED CAUSING MY VEHICLE TO BE PLACE IN A SAFETY MODE OF NO MORE THAN 25 MILES AN HOUR..(FELT LIKE THE TRANSMISSION DROPPED). THEN A YEAR LATER AROUND THE SAME TIME, MY POWER STEERING PUMP FAILED AND ALMOST CAUSING ME AN ACCIDENT. I HAVE ALSO REPAIRED THE CRADLE BUSHING 3 TIMES SINCE OWNING THIS VEHICLE AND NOW I HAVE TO REPLACE THEM AGAIN. I ALSO JUST RECENTLY (DEC. OF 2011) HAD ALL THE STRUTS COMPLETE ASSEMBLY REPLACED WITH BOTH LOWER CONTROL ARMS WITH BALL JOINTS. REPLACED BOTH UPPER OUTER TIE RODS, BOTH LATERAL LINKS. I AM CONSTANTLY REPLACING MY TIRES BEFORE THERE WARRANTY TIME AND REPLACING FRONT-END BRAKE PADS. ALSO MY SEAT BELTS ARE DEFECTIVE AND NOT WORKING PROPERLY. THE REAR DEFROSTER/ANTENNA MODULE STARTED SMOKING AND MELTED CAUSING MY DEFROSTER NOT TO WORK ANYMORE. I HAVE BEEN HAVING NOTHING BUT PROBLEM WITH THIS VEHICLE SINCE DAY ONE, WITH NO HELP OR CONCERN FROM CHRYSLER. THE BUMPER TO BUMPER WARRANTY I HAD PURCHASED FOR THE VEHICLE DID NOT COVER ANY OF THESE FAILED PARTS. I ALSO TRIED GETTING THE RECALL PARTS REPLACED AND WAS TOLD BY SEVERAL DEALERSHIPS THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A SUNROOF LHS. I AM CONSTANTLY HAVING TO REPLACE FRONT-END SUSPENSION PARTS THAT KEEP FAILING ON THIS VEHICLE. THIS VEHICLE ONLY HAD 1 OWNER BEFORE ME. I HAVE RECEIPTS FOR ALL UPDATED MAINTENANCE AND REPAIRS FOR THIS VEHICLE. CHRYSLER HAS DENIED ME OF ANY FAILED PARTS, WARRANTY PARTS AND RECALLS FOR THE VEHICLE. THIS IS JUST THE BEGINNING OF THE ISSUES WITH THIS VEHICLE, THERE ARE OTHER ISSUES AS WELL BUT WILL NOT BE ABLE TO FIT IT ON THIS FORM.
NHTSA complaint #10444289 — an unverified report by a vehicle owner.
at 17,000 milesProspect Heights, IL
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I PURCHASED MY VEHICLE AS A PRE-CERTIFIED CAR WITH ONLY 14,100 ORIGINAL MILES IN JUNE OF 2003. ON 4/4/2004 MY VEHICLE SPEEDOMETER SENSOR FAILED CAUSING MY VEHICLE TO BE PLACE IN A SAFETY MODE OF NO MORE THAN 25 MILES AN HOUR..(FELT LIKE THE TRANSMISSION DROPPED). THEN A YEAR LATER AROUND THE SAME TIME, MY POWER STEERING PUMP FAILED AND ALMOST CAUSING ME AN ACCIDENT. I HAVE ALSO REPAIRED THE CRADLE BUSHING 3 TIMES SINCE OWNING THIS VEHICLE AND NOW I HAVE TO REPLACE THEM AGAIN. I ALSO JUST RECENTLY (DEC. OF 2011) HAD ALL THE STRUTS COMPLETE ASSEMBLY REPLACED WITH BOTH LOWER CONTROL ARMS WITH BALL JOINTS. REPLACED BOTH UPPER OUTER TIE RODS, BOTH LATERAL LINKS. I AM CONSTANTLY REPLACING MY TIRES BEFORE THERE WARRANTY TIME AND REPLACING FRONT-END BRAKE PADS. ALSO MY SEAT BELTS ARE DEFECTIVE AND NOT WORKING PROPERLY. THE REAR DEFROSTER/ANTENNA MODULE STARTED SMOKING AND MELTED CAUSING MY DEFROSTER NOT TO WORK ANYMORE. I HAVE BEEN HAVING NOTHING BUT PROBLEM WITH THIS VEHICLE SINCE DAY ONE, WITH NO HELP OR CONCERN FROM CHRYSLER. THE BUMPER TO BUMPER WARRANTY I HAD PURCHASED FOR THE VEHICLE DID NOT COVER ANY OF THESE FAILED PARTS. I ALSO TRIED GETTING THE RECALL PARTS REPLACED AND WAS TOLD BY SEVERAL DEALERSHIPS THAT MY CAR WAS NOT PART OF THE RECALL BECAUSE I HAVE A SUNROOF LHS. I AM CONSTANTLY HAVING TO REPLACE FRONT-END SUSPENSION PARTS THAT KEEP FAILING ON THIS VEHICLE. THIS VEHICLE ONLY HAD 1 OWNER BEFORE ME. I HAVE RECEIPTS FOR ALL UPDATED MAINTENANCE AND REPAIRS FOR THIS VEHICLE. CHRYSLER HAS DENIED ME OF ANY FAILED PARTS, WARRANTY PARTS AND RECALLS FOR THE VEHICLE. THIS IS JUST THE BEGINNING OF THE ISSUES WITH THIS VEHICLE, THERE ARE OTHER ISSUES AS WELL BUT WILL NOT BE ABLE TO FIT IT ON THIS FORM.
NHTSA complaint #10444289 — an unverified report by a vehicle owner.
Fort Pierce, FL
STRUCTURE:BODY:DOOR
BOTH OF THE MY FRONT DOORS DO NOT OPEN FROM THE INSIDE. NOT ONLY MY CAR BUT I KNOW OF SOME OTHER PEOPLE THAT I TALKED TO WITH THE SAME PROBLEM TO MANY PEOPLE WITH THE SAME THING HAPPENING TO THEIR CAR. NOW THAT IS VERY DANGEROUS,SOMETHING COULD HAPPEN AND A PERSON WOULD BE TRAPPED INSIDE AND NOT ABLE TO GET OUT.
NHTSA complaint #10363656 — an unverified report by a vehicle owner.
Fort Pierce, FL
LATCHES/LOCKS/LINKAGES
BOTH OF THE MY FRONT DOORS DO NOT OPEN FROM THE INSIDE. NOT ONLY MY CAR BUT I KNOW OF SOME OTHER PEOPLE THAT I TALKED TO WITH THE SAME PROBLEM TO MANY PEOPLE WITH THE SAME THING HAPPENING TO THEIR CAR. NOW THAT IS VERY DANGEROUS,SOMETHING COULD HAPPEN AND A PERSON WOULD BE TRAPPED INSIDE AND NOT ABLE TO GET OUT.
NHTSA complaint #10363656 — an unverified report by a vehicle owner.
at 59,000 milesSacramento, CA
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE DRIVING AT 40 MPH, THE CONTACT STATED THERE WAS AN ABNORMAL TICKING COMING FROM THE FRONT OF THE VEHICLE AND THE INSTRUMENT PANEL LIGHTS AND HEADLIGHTS THEN BEGAN TO INTERMITTENTLY FLICKER ON AND OFF. THE DEALER ADVISED THAT THE BATTERY CABLE WAS DEFECTIVE AND CORRODED. THE BATTERY WAS REPLACED BUT DID NOT CORRECT THE FAILURE. THERE WERE NO ADDITIONAL REPAIRS. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 114,344.
NHTSA complaint #10346922 — an unverified report by a vehicle owner.
at 171,000 milesOrland Park, ILCrash
AIR BAGS:FRONTAL
I WAS INVOLVED IN A THREE CAR ACCIDENT. THE CAR I WAS DRIVING WAS A 2000 CHRYSLER LHS. I T-BONED A CAR RESULTING IN BOTH CARS BEING TOTALED. THE DAMAGE TO THE FRONT OF MY CAR WAS EXTENSIVE: HOOD, FENDERS, FRONT END, AND RADIATOR ALL DESTROYED. NEITHER OF THE TWO FRONT AIR BAGS DEPLOYED.
NHTSA complaint #10327852 — an unverified report by a vehicle owner.
at 80,000 milesSaint Louis, MO
STRUCTURE
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE DRIVING 70 MPH, THE HOOD MOLDING FLEW OFF OF THE VEHICLE AND ALMOST STRUCK ANOTHER VEHICLE. THE CONTACT PULLED OVER AND ATTEMPTED TO FIND THE PIECE, BUT WAS UNSUCCESSFUL. THE DEALER STATED THAT THE REPAIR WOULD COST $300. THE CONTACT FOUND SEVERAL COMPLAINTS REGARDING THIS FAILURE. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 92,216.
NHTSA complaint #10251490 — an unverified report by a vehicle owner.
at 58,337 milesDetroit, MI
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE TURNING THE VEHICLE, THE STEERING MADE A LOUD NOISE. THE STEERING FAILURE BEGAN IN AUGUST OF 2006. THE DEALER REPLACED THE STEERING GEAR AND THE RACK AND PINION. IN JUNE OF 2008, THE STEERING FAILURE RECURRED AND THE NOISE WORSENED. THE MANUFACTURER TOOK A REPORT AND STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE CONTACT WILL TAKE THE VEHICLE TO ANOTHER DEALER FOR A DIAGNOSIS. SHE PURCHASED THE VEHICLE BRAND NEW AND THE OIL GASKET, WATER PUMP TENSION PULLEY, TRANSMISSION COOLING LINE CLAMP, AND THE WATER PUMP WERE ALL REPLACED DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 58,337 AND CURRENT MILEAGE WAS 77,000.
NHTSA complaint #10240793 — an unverified report by a vehicle owner.
at 58,337 milesDetroit, MI
STEERING
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE TURNING THE VEHICLE, THE STEERING MADE A LOUD NOISE. THE STEERING FAILURE BEGAN IN AUGUST OF 2006. THE DEALER REPLACED THE STEERING GEAR AND THE RACK AND PINION. IN JUNE OF 2008, THE STEERING FAILURE RECURRED AND THE NOISE WORSENED. THE MANUFACTURER TOOK A REPORT AND STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE CONTACT WILL TAKE THE VEHICLE TO ANOTHER DEALER FOR A DIAGNOSIS. SHE PURCHASED THE VEHICLE BRAND NEW AND THE OIL GASKET, WATER PUMP TENSION PULLEY, TRANSMISSION COOLING LINE CLAMP, AND THE WATER PUMP WERE ALL REPLACED DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 58,337 AND CURRENT MILEAGE WAS 77,000.
NHTSA complaint #10240793 — an unverified report by a vehicle owner.
at 58,337 milesDetroit, MI
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE TURNING THE VEHICLE, THE STEERING MADE A LOUD NOISE. THE STEERING FAILURE BEGAN IN AUGUST OF 2006. THE DEALER REPLACED THE STEERING GEAR AND THE RACK AND PINION. IN JUNE OF 2008, THE STEERING FAILURE RECURRED AND THE NOISE WORSENED. THE MANUFACTURER TOOK A REPORT AND STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE CONTACT WILL TAKE THE VEHICLE TO ANOTHER DEALER FOR A DIAGNOSIS. SHE PURCHASED THE VEHICLE BRAND NEW AND THE OIL GASKET, WATER PUMP TENSION PULLEY, TRANSMISSION COOLING LINE CLAMP, AND THE WATER PUMP WERE ALL REPLACED DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 58,337 AND CURRENT MILEAGE WAS 77,000.
NHTSA complaint #10240793 — an unverified report by a vehicle owner.
at 90,000 milesMansfield, TX
SEATS
TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHEN THE CONTACT ENTERED THE VEHICLE, HE LEANED BACK IN THE SEAT AND IT RECLINED ALL THE WAY TO THE FLOOR. HE LOCATED A RECALL RELATED TO HIS FAILURE AND CALLED THE MANUFACTURER REGARDING THE RECLINER BOLT IN THE DRIVER'S SEAT. HE WAS INFORMED THAT THE REPAIR HAD ALREADY BEEN PERFORMED ON HIS VEHICLE; HOWEVER, HE WOULD HAVE TO PAY APPROXIMATELY $1,000 TO REPAIR AND INSTALL THE SEAT AGAIN. THE CURRENT AND FAILURE MILEAGES WERE 90,000.
NHTSA complaint #10228987 — an unverified report by a vehicle owner.
