FaultScore

Chrysler LHS airbag problems

59 of the 1,430 complaints filed about the Chrysler LHS are about the airbag system — 4% of everything owners reported. The worst model year for it is 1999.

59

Complaints

4%

Share of all complaints

38

Crashes

1

Fires

Airbags complaints by model year

1994 LHS 12 20.3%

Median failure at 98,600 miles

1995 LHS 5 8.5%

Median failure at 181,000 miles

1996 LHS 9 15.3%

Median failure at 190,000 miles

1997 LHS 2 3.4%
1998 LHS 1 1.7%
1999 LHS 15 25.4%

Median failure at 40,000 miles

2000 LHS 7 11.9%

Median failure at 125,530 miles

2001 LHS 8 13.6%

Median failure at 96,000 miles

What owners said

2001 Chrysler LHS at 159,000 miles Fayetteville, NC Crash 2 injured

AIR BAGS

TL* THE CONTACT OWNED A 2001 CHRYSLER LHS. WHILE THE CONTACT WAS DRIVING 40 MPH, ANOTHER VEHICLE DID NOT YIELD TO THE RIGHT OF WAY. AS A RESULT, THE CONTACT SLAMMED ON THE BRAKE PEDAL AND CRASHED INTO THE REAR SIDE OF THE OTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S SUSTAINED MINOR INJURIES AND BRUISING TO THE HEAD AND BOTH ARMS. THE CONTACT SUSTAINED A CONCUSSION. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE CONTACT DROVE HOME AND THE INSURANCE COMPANY TOWED THE VEHICLE TO THEIR LOCATION WHERE IT WAS DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.*PM

NHTSA complaint #11258518 — an unverified report by a vehicle owner.

2000 Chrysler LHS at 125,530 miles Colorado Springs, CO

AIR BAGS

AIR BAG ON THE PASSENGER SIDE OF 2000 LBS CHRYSLER, DEPLOYED WHILE DRIVING ON A CITY ROAD. VEHICLE WAS TRAVELING STRAIGHT AHEAD, APPROXIMATELY 35MPH.

NHTSA complaint #11089785 — an unverified report by a vehicle owner.

1999 Chrysler LHS at 100,000 miles Braintree, MA

AIR BAGS

TL* THE CONTACT OWNS A 1999 CHRYSLER LHS. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN ADDITION, THE HORN AND CRUISE CONTROL FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10979476 — an unverified report by a vehicle owner.

2001 Chrysler LHS at 65,767 miles Sicklerville, NJ

AIR BAGS

AIRBAG CLOCK SPRING DEFECT! HOW MANY COMPLAINTS NEED TO FILED BEFORE NHTSA RESPONDS TO A MAJOR SAFETY ISSUE AND INVESTIGATES THIS FOR A POSSIBLE RECALL? ACCORDING TO THEIR GUIDE LINES, THERE IS NO SPECIFIC NUMBER. MAYBE THEY SHOULD CONSIDER ALL OTHER VEHICLES MANUFACTURED BY CHRYSLER IN 2001, IN THE SAME GROUP SIZE BUT DIFFERENT MODELS, I.E. INTREPID, CONCORDE ETC. AND THIS DOESN'T INCLUDE CARS THAT PEOPLE HAD FIXED AND OR, CARS NO LONGER IN SERVICE WHO'S OWNERS ARE NOT AWARE THAT IT IS A SAFETY ISSUE BECAUSE IT'S OUT OF WARRANTY. WHY ARE ALL OF THE OTHER YEAR AND MODEL CARS FROM 1998 TO PRESENT BEING RECALLED, EXCEPT FOR THE 2001 LHS??? WHY IS CHRYSLER CHARGING 3X'S AS MUCH MORE FOR THIS CLOCK SPRING AS COMPARED TO ALL THE OTHERS THAT ARE ALMOST IDENTICAL. THERE CAN'T BE THAT MUCH DIFFERENCE!!! MAYBE I SHOULD GO ON SOCIAL MEDIA AND LAUNCH MY OWN CAMPAIGN TO SEE HOW MANY OTHER PEOPLE HAVE THIS ISSUE AND ARE NOT AWARE OF THIS PROCESS. THIS HAS BEEN GOING ON FOR ME SINCE 2012. CONTACTED CHRYSLER NUMEROUS TIMES ABOUT THIS ISSUE!

NHTSA complaint #10928777 — an unverified report by a vehicle owner.

2001 Chrysler LHS at 96,000 miles Louisville, KY

AIR BAGS

I BOUGHT THE CAR IN 2005 AND RECENTLY THE AIRBAG LIGHT HAS COME ON AND REMAINS ON AND I CANNOT GET MY HORN TO WORK. I ALSO SMELL GAS IN THE WINTER WHEN STARTING THE CAR (HAVE BEEN TO SEVERAL PLACES TO FIND A LEAK). VISIBILITY WIPERS ARE NOT WORKING PROPERLY.

NHTSA complaint #10717882 — an unverified report by a vehicle owner.

2001 Chrysler LHS at 115,000 miles ELK Grove Village, IL

AIR BAGS

I WAS BACKING OUT OF MY PARKING TURNING MY SQUEAKY STEERING WHEEL AND THE AIR BAG LIGHT CAME ON. I HAVE ALMOST HAD SEVERAL ACCIDENTS BECAUSE THEN MY HORN STOPPED WHEN THE AIR BAG LIGHT CAME ON. SO I CHECKED THE CRUISE CONTROL THAT DON'T WORK EITHER NOW NONE OF THE BUTTONS BEHIND THE STEERING WHEEL WORK. I DID MY RESEARCH AND IT SEEMS IT'S THE CLOCKSCREW!! HOW DO I GET THIS PART????

NHTSA complaint #10695488 — an unverified report by a vehicle owner.

2000 Chrysler LHS at 200,000 miles Spring Hill, FL

AIR BAGS

ONE CRACK STARTED OUT AS 2" LONG HAIRLINE, BUT HAVE GOTTEN BIGGER AND NOW IT IS ACROSS THE PASSENGER SIDE DASHBOARD. AND RIGHT BELOW IS SUPPOSE TO HAVE THE PASSENGER SIDE SAFETY AIRBAG. HAVE CALLED SEVERAL PLACES TO FIND OUT HOW TO GET IT FIXED/ REPLACED - THE ONLY ANSWER I GET WAS CHRYSLER HAS STOPPED MANUFACTURING THE DASHBOARD, SO ANSWER IS TO COVER IT UP. I FEEL THAT CHRYSLER SHOULD REPLACE THE DASHBOARDS AS THERE SEEM TO BE SO MANY COMPLAINTS ABOUT THEM. THESE CAR MANUFACTURERS WAITS FOR COUPLE CAUSALITIES BEFORE THEY WAKE UP AND THE DO SOMETHING ABOUT IT. BEING PROACTIVE IS AN ISSUE FOR THEM! SEEMS LIKE DASHBOARD CRACK IS CHRYSLER'S EXPERTISE IN GENERAL, HAVE ALSO FOUND COMPLAINS ON THEIR 300M AT HTTP://WWW.CARCOMPLAINTS.COM/CHRYSLER/300M/2000/ACCESSORIES-INTERIOR/CRACKED_DASHBOARD.SHTML.

NHTSA complaint #10659767 — an unverified report by a vehicle owner.

1999 Chrysler LHS Pineville, WV Crash

AIR BAGS

WAS ON MY WAY TO CLASS, WAS HIT ON PASSENGER FRONT SIDE OF CAR, THEN HIT HEAD ON BY SITTING TRUCK, AIR BAGS NEVER DEPLOYED (HAVE PICTURES TO PROVE THIS), AND I HAVE BEEN DISABLED FROM WORK WITH ONGOING DAILY PAIN. IF AIRBAG WOULD HAVE DEPLOYED I KNOW I WOULDN'T HAVE BEEN THROWN AROUND IN THE CAR LIKE I WAS.

NHTSA complaint #10659394 — an unverified report by a vehicle owner.

1996 Chrysler LHS at 190,000 miles Raytown, MO Fire

AIR BAGS

I PUT POWER STEERING FLUID IN AND MOTOR OIL AND TRANSMISSION IN THE CAR AND IT CAUGHT ON FIRE. MY KIDS WAS IN THE CAR WITH ME.

NHTSA complaint #10621028 — an unverified report by a vehicle owner.

1994 Chrysler LHS at 752 miles Woodbridge, VA

AIR BAGS

MY FATHER NOTICED THE PASSENGER AIRBAG LIFTING, AND WARPING SOON AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS STILL NEW, YET CHRYSLER REFUSED SAYING THAT IT WAS NORMAL DUE TO THE MATERIAL. THERE ARE NUMEROUS COMPLAINTS REGARDING A DEFECTIVE PASSENGER AIRBAG FOR THE 1994 LHS AND NUMEROUS TECHNICAL BULLETINS. EVEN THOUGH IT IS 20 YEARS OLD, THE VEHICLE IS IN EXCELLENT CONDITION. THE AIRBAG CONDITION HAS WORSENED TREMENDOUSLY, AND POSES A SEVERE SAFETY HAZARD. THE VEHICLE ONLY HAS APPROXIMATELY 13K MILES, HAS BEEN GARAGED, AND IS IN EXCELLENT CONDITION. THERE IS NOTHING ELSE WRONG WITH THE VEHICLE EXCEPT FOR THE FACT THAT THE AIRBAG IS DEFECTIVE. THIS POSES AN EXTREME SAFETY HAZARD AND I AM AFRAID THAT IT WILL NOT DEPLOY IN THE EVENT OF AN ACCIDENT, AND RESULT IN DEATH. CHRYSLER SAID THAT THEIR SEATBELTS AND AIRBAGS HAVE A LIFETIME WARRANTY, YET THEY REFUSE TO RESOLVE THIS MATTER. PLEASE ASSIST.

NHTSA complaint #10593879 — an unverified report by a vehicle owner.

2001 Chrysler LHS Sicklerville, NJ

AIR BAGS

THE CLOCKSPRING ON THIS MODEL IS DEFECTIVE AND NEEDS TO BE REPLACED. AFTER TRYING TO ORDER THE PART FOR REPAIRS FROM NUMEROUS DISTRIBUTORS AND DEALERS, IT WAS DETERMINED THAT CHRYSLER HAS NOT RELEASED AN ORDER TO MAKE AND DISTRIBUTE THE PART! THIS IS GOING ON OVER 2 YEARS FOR OUR VEHICLE AND POSSIBLY LONGER FOR OTHER OWNERS OF THE SAME MODEL. THIS PART IS VITAL TO THE SAFETY OF THE DRIVER, IT'S PASSENGERS AND THE OPERATION OF THE VEHICLE, BECAUSE IT CONTROLS THE AIRBAG, TURN SIGNALS AND HORN!!! THE VEHICLE IS UNSAFE IN THIS CONDITION AND POSSES A POSSIBLE RISK TO THE DRIVER AND PASSENGERS IN THE EVENT OF AN ACCIDENT. CHRYSLER WILL NOT GIVE US ANY INFORMATION AS TO WHEN THEY WILL RELEASE THIS PART!

NHTSA complaint #10587280 — an unverified report by a vehicle owner.

2000 Chrysler LHS at 171,000 miles Orland Park, IL Crash

AIR BAGS:FRONTAL

I WAS INVOLVED IN A THREE CAR ACCIDENT. THE CAR I WAS DRIVING WAS A 2000 CHRYSLER LHS. I T-BONED A CAR RESULTING IN BOTH CARS BEING TOTALED. THE DAMAGE TO THE FRONT OF MY CAR WAS EXTENSIVE: HOOD, FENDERS, FRONT END, AND RADIATOR ALL DESTROYED. NEITHER OF THE TWO FRONT AIR BAGS DEPLOYED.

NHTSA complaint #10327852 — an unverified report by a vehicle owner.

1999 Chrysler LHS Davenport, FL Crash 1 injured

AIR BAGS:FRONTAL

DRIVER OF ANOTHER VEHICLE WAS TRAVELING DOWN A MAJOR HIGHWAY ON THE WRONG SIDE OF THE HWY, WHEN THE CAR IN FRONT OF ME SWERVED AND I WAS HIT HEAD ON IN MY 1999 CHRYSLER LHS CONCORD BY THE ONCOMING VEHICLE, WHERE I TRIED TO SWERVE OVER BUT WAS TOO LATE MY CHRYSLER WENT AIR BORN, FLIPPED AND ROLLED, OUT OF THE IMPACT MY AIR BAG DIDN'T DEPLOY AND I WAS THROWN FROM THE FRONT TO THE REAR, BACK TO THE FRONT OF THE VEHICLE. I HAVE READ SEVERAL COMPLAINTS AS MINE REGARDING THE CHRYSLER AIR BAGS NOT DEPLOYING, AND ON A HEAD ON COLLISION, THEY ARE AUTOMATICALLY SUPPOSE TO DEPLOY. I'M NOW IN AND OUT OF THERAPY AND WITHOUT A VEHICLE. BUT THANKFUL TO STILL BE ALIVE.

NHTSA complaint #10290160 — an unverified report by a vehicle owner.

2001 Chrysler LHS Poughkeepsie, NY

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

2001 CHRYSLER LHS AIR BAG LIGHT CAME ON AND STAYED ON. CONSUMER STATES THAT CHRYSLER SAID AIR BAG LIGHT WAS NOT COVERED UNDER WARRANTY. *NJ THE AIR BAG MODULE WAS REPLACED.

NHTSA complaint #10261230 — an unverified report by a vehicle owner.

1999 Chrysler LHS at 40,000 miles Riner, VA

AIR BAGS

A CRACK APPROX 10 INCHES IN LENGTH TO THE LEFT OF THE PASSENGER SIDE AIRBAG AND A NEW CRACK JUST STARTED TO THE RIGHT OF THE AIRBAG. I'VE CONTACTED CHRYSLER TWO YEARS AGO ONLY TO BE TOLD TUFF LUCK. THEY WOULDN'T EVEN CONSIDER PAYING FOR MATERIALS. IT SCARES ME AS I'M AFRAID THAT IT'S A SAFETY HAZARD. MY CAR IS PARKED IN A GARAGE AND WELL MAINTAINED. I ONLY HAVE 69,000 MILES ON IT AND WHEN I COMPLAINED I ONLY HAD APPROX 40,000 MILES ON IT. NOT SURE OF THE EXACT INCIDENT DATE SO I'VE JUST ADDED ONE SO THAT I COULD PROCEED.

NHTSA complaint #10214491 — an unverified report by a vehicle owner.

1994 Chrysler LHS at 132,063 miles Rootstown, OH Crash 2 injured

AIR BAGS

1994 CHRYSLER LHS ACCELERATED WITHOUT WARNING CAUSING CONSUMER TO STRIKE TWO VEHICLES AND A TELEPHONE POLE. *KB THE CONSUMER STATED THE AIR BAGS FAILED TO DEPLOY.

NHTSA complaint #10166945 — an unverified report by a vehicle owner.

1995 Chrysler LHS at 205,000 miles Bessemer, AL Crash 1 injured

AIR BAGS:FRONTAL

DT*: THE CONTACT STATED WHILE PULLING INTO THE DRIVEWAY, AT THREE TO FIVE MPH, THE VEHICLE SUDDENLY ACCELERATED AND STRUCK ANOTHER VEHICLE PARKED IN THE DRIVEWAY. THE CONTACT WAS WEARING A SEAT BELT, BUT IT DID NOT LOCK UPON IMPACT. THE CONTACT RECEIVED MINOR INJURIES AS A RESULT OF THE SEAT BELT FAILURE. THE FRONTAL AIRBAG FAILED TO DEPLOY. THE POLICE AND MANUFACTURER WERE NOT ALERTED.

NHTSA complaint #10155522 — an unverified report by a vehicle owner.

2000 Chrysler LHS at 75,000 miles Jupiter, FL

AIR BAGS

HEADLIGHTS ARE CLOUDING OVER CAUSING DIMNESS IN NIGHT AND DECREASED VISIBILITY WHILE DRIVING. I HAVE NOTICED THIS ON OTHER CHRYSLER PRODUCTS BUT NOT OTHER MANUFACTURERS. DEALER SAID THERE WAS NO RECALL. I ALSO HAD A FRONT PASSENGER DOOR ACTUATOR REPLACED. THE HANDLE DOES NOT OPERATE PROPERLY NOW. AUTO SHOP PERFORMED REPAIRED AT MY EXPENSE. THE PASSENGER AIRBAG STORAGE IS CRACKED.

NHTSA complaint #10135438 — an unverified report by a vehicle owner.

1999 Chrysler LHS at 25,500 miles Sioux City, IA Crash 2 injured

AIR BAGS:FRONTAL

DT: WHEN THE CONSUMER'S WIFE STARTED THE VEHICLE IT WENT FORWARD WHILE THE VEHICLE WAS IN PARK. THIS CAUSED VEHICLE TO RUN OVER A SHORT WALL. THIS RESULTED IN INJURIES TO THE DRIVER AND THE PASSENGERS. UPON IMPACT, AIRBAGS FAILED TO DEPLOY. THE CONSUMER BELIEVED THAT THE PROBLEM WAS THE TRANSMISSION. RECALL WORK DONE ON THIS ISSUE. THE CONSUMER FELT THAT THE RECALL WORK WAS THE REASON FOR THE ACCIDENT. WHEN THE CONSUMER CONTACTED THE MANUFACTURER, THEY STATED THAT IT WAS NOT THEIR FAULT. THE ACCIDENT OCCURRED ON 7-17-05.*AK JUST THE WEEK BEFORE THIS ACCIDENT A NEW BATTERY AND TRANSMISSION WERE INSTALLED AT THE SERVICE DEALER. THE CONSUMER BELIEVES THE COMPUTER MALFUNCTIONED.

NHTSA complaint #10134969 — an unverified report by a vehicle owner.

1995 Chrysler LHS at 157,000 miles Jeffersonville, IN Crash

AIR BAGS:FRONTAL

DT: CONSUMER'S FRIEND WRECKED INTO A TELEPHONE POLE WITH FRONT IMPACT, AND BOTH AIR BAGS DID NOT DEPLOY. HAD NOT TAKEN THE VEHICLE TO DEALERSHIP. DID NOT CONTACT MANUFACTURER. HAD NOT REPLACED AIR BAGS.

NHTSA complaint #10126242 — an unverified report by a vehicle owner.

Other Chrysler LHS problems