25 of the
95 complaints about the 2007 Chrysler Pacifica AWD are about the
engine — 26% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
78,000 miles.
F
25
Complaints
1
Crashes
2
Fires
0
Injuries
Exactly what failed
Engine
1872.0%
Engine AND Engine Cooling
624.0%
Engine
14.0%
What owners said
Filed with NHTSA, in their own words.
at 120,000 milesWinter Park, FL
ENGINE
THE CAR SHUTS OFF WHILE DRIVING. I TURN THE IGNITION OFF AND IT CRANKS BACK UP. IT DOES THIS ALMOST EVERY OTHER DAY. NO CODES COME ON THE WARNING LIGHTS DO NOT COME ON THE CAR JUST SHUTS OFF. I KNOW THIS IS AN OLDER CAR AND I JUST BOUGHT IT BUT THIS IS A HAZARD CAN CAUSE AN ACCIDENT AND POTENTIALLY KILL SOMEONE. AFTER LOOKING ONLINE THIS SEEMS TO BE A COMMON PROBLEM WITH THESE CARS EVEN THE NEW MODELS AND I CAN'T UNDERSTAND STAND WHY THERE HASN'T BEEN A RECALL TO FIX THIS ISSUE.
NHTSA complaint #11197281 — an unverified report by a vehicle owner.
at 107,000 milesMadison, IN
ENGINE
07 PACIFICIA WILL JUST DIE WHEN DRIVING AT LOW SPEED. NO WARNING LIGHTS COMES ON. YOU LOSE ALL CONTROL OF THE CAR. YOU CAN PUT THE CAR PARK OR NETURAL IS WILL START. YOU CAN DRIVE FOR COUPLE DAYS AND WILL DO IT AGAIN WITHOUT NOTICE. YOU TAKE TO SHOP AND THEY CAN SCAN IT DO TO NO WARNING LIGHT. THIS HAPPEN WHEN YOU TURN OR GO STRAIGHT AT A SLOW SPEED. THEY HAVE NUMEROUS COMPLAINTS FOR THIS AND NO KNOWN ANSWER IT FIX THE PROBLEM. THE CAR ONLY HAS 107000 MILES ON IT
NHTSA complaint #10896669 — an unverified report by a vehicle owner.
Marion, SC
ENGINE
MY DAUGHTER GAVE ME THIS CAR FOR MY BIRTHDAY IN 2007 WITH A RED BOW ON IT. I WAS VERY SURPRISE. AFTER THE FIRST 6 MONTHS I BEGAN HAVING PROBLEMS. THE PROBLEM I AM HAVING NOW IS SOMETHING THAT WAS REPAIRED BEFORE. I HAD THIS ISSUE ABOUT 3 YEARS AGO. WHILE I AM DRIVING, THE CAR JUST SHUT OFF, STALLING IN THE MIDDLE OF THE TRAFFIC. THE STEERING BECOMES VERY HARD. MANY TIMES I WAS IN FEAR OF AN ACCIDENT MANY TIMES. I AM DISAPPOINTED WITH THIS CAR.
NHTSA complaint #10822619 — an unverified report by a vehicle owner.
at 60,000 milesLaconia, NH
ENGINE
I WAS DRIVING APPROXIMATELY 30 MPH WHEN MY POWER STEERING STOPPED WORKING AND I NOTICED MY ENGINE HAD ALSO STOPPED. I STRUGGLED TO STEER TO THE SIDE OF THE ROAD. I TURNED THE KEY OFF (THE ENGINE WAS ALREADY OFF). I WAITED A MINUTE AND STARTED THE VEHICLE WITHOUT A PROBLEM. I DROVE DIRECTLY TO MY MECHANIC WHERE HE COULD NOT FIND A PROBLEM. THIS HAS HAPPENED 2 MORE TIMES (FOR A TOTAL OF 3 TIMES). ALL WHEN I WAS DRIVING BETWEEN 30 - 40 MPH. THE FIRST INDICATION OF A PROBLEM IS WHEN I LOOSE POWER STEERING AND NOTICE THE ENGINE HAS CUT-OUT.
NHTSA complaint #10692778 — an unverified report by a vehicle owner.
at 97,000 milesMolalla, OR
ENGINE
WHILE DRIVING FROM COLD START VEHICLE DIES EVERY MORNING AT LEAST ONE TIME LOOSE POWER STEERING AND BRAKES MAKES IT HARD TO COME TO A STOP OR TURN THIS I SEE IS A PROBLEM WITH OTHERS SOMEONE NEEDS TO GET THIS CHECKED OUT. NO CHECK ENG LIGHT OR ANY WARNING I'M ABLE TO POP IT INTO NEUTRAL AND RESTART BUT AM AFRAID TO LET WIFE DRIVE DUE TO HER LACK OF EXPERIENCE..
NHTSA complaint #10661251 — an unverified report by a vehicle owner.
at 79,625 milesFall River, MA
ENGINE
I WAS SLOWING DOWN TO YIELD AT A ROTARY AND MY CAR SUDDENLY SHUT DOWN CAUSING THE BRAKES AND STEERING TO NOT WORK ALMOST CAUSING A MAJOR ACCIDENT. THE SAME THING OCCURRED SEVERAL MINUTES LATER.
NHTSA complaint #10640812 — an unverified report by a vehicle owner.
at 99,000 milesTallahassee, FLCrashFire
ENGINE
CAR KEPT SHUTTING DOWN REGARDLESS OF SPEED. CHRYSLER SENT SPECIALIST TO DEFLECT SHIP AND REPLACED FUEL PUMPS. VEHICLE CONTINUED TO SHUT DOWN WHILE DRIVING. ATTEMPTED TO DRIVE TO AN INDEPENDENT MECHANIC, BUT CRASHED ON THE WAY. CAR SHUT DOWN ON A CURVE, STEERING FAILED, BRAKES LOCKED HE HIT A TREE. THIS ACCIDENT COULD'VE BEEN A FATALITY. CAR WAS TOTALED! CHRYSLER IS NOT ASSUMING ANY RESPONSIBILITY AND CLOSED THE CASE. I WILL NEVER BUY ANOTHER ONE!!!!
NHTSA complaint #10596739 — an unverified report by a vehicle owner.
at 79,000 milesRichlands, NC
ENGINE AND ENGINE COOLING
CAR WILL TURN OFF UNEXPECTEDLY WITH NO ERROR CODE/CHECK ENGINE LIGHT WHILE DRIVING DOWN THE ROAD! IT DOES NOT HAPPEN ON A NORMAL BASIS BUT IT HAS HAPPENED ABOUT 10 TIMES SINCE I PURCHASED THIS VEHICLE IN MARCH 2014.
NHTSA complaint #10588871 — an unverified report by a vehicle owner.
at 76,000 milesWillingboro, NJ
ENGINE
ABOUT A WEEK PRIOR THE VEH WAS DRIVING VERY SLUGGISH AND WOULD NOT RESUME NORMAL UNTIL REACHING 50MPH, THEN THE NEXT WEEK WHILE DRIVING AT ABOUT 35MPH THE VEH BEGAN SHAKING VERY BAD FORCING ME TO DROP SPEED TO ABOUT 15MPH. TOOK IT TO A MECHANIC AND WAS TOLD I NEEDED A REAR DRIVE SHAFT AND ENGINE MOUNTS AND FROM WHAT I HEAR THIS IS A COMMON PROBLEM WITH THESE VEHS. DRIVE SHAFT IS WELL OVER $1000.00 NOT TO MENTION LABOR, SOMETHING NEEDS TO BE DONE.
NHTSA complaint #10575114 — an unverified report by a vehicle owner.
at 95,000 milesAloha, OR
ENGINE
THE VEHICLE SHUTS OFF WHILE DRIVING. THIS HAS OCCURRED SIX TIMES SINCE FEBRUARY 1, 2014 (A PERIOD OF ABOUT SEVEN WEEKS). EACH TIME I HAVE BEEN LUCKY ENOUGH TO GUIDE THE VEHICLE OFF TO THE SIDE OF THE ROAD, IN SPITE OF THE LOSS OF STEERING AND BRAKING. THE VEHICLE RESTARTED WITH NO MAJOR PROBLEM EACH TIME. ALSO, THE ENGINE SPONTANEOUSLY REVVED AS THE VEHICLE LOST FORWARD MOMENTUM ON ONE OCCASION (ON A DATE PRECEDING THE FIFTH SHUTOFF EVENT), BUT REGAINED NORMAL OPERATION WITHIN SECONDS. ON THAT OCCASION I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER FOR ANALYSIS; THEY UPDATED A COMPUTER MODULE. THE SHUTOFF HAS OCCURRED TWICE SINCE THE DEALER FIXED THE COMPUTER COMPONENT. ALL EVENTS OCCURRED WITHIN TWO TO FIVE MINUTES OF DRIVING THE CAR AFTER IT HAD BEEN SITTING FOR SEVERAL HOURS (COLD START?). MY RESEARCH SHOWS THAT THIS IS A FREQUENTLY REPORTED PROBLEM WITH THE 2007 PACIFICA, AND THAT THE VEHICLE WAS RECALLED FOR THE PROBLEM IN MODEL YEARS 2004 - 2006. I PROVIDED A PRINTOUT OF MY RESEARCH TO THE DEALER, AND THEY HAVE HAD THE VEHICLE FOR FIVE BUSINESS DAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM. I REPORTED THE PROBLEM BY PHONE TO CHRYSLER, BUT THEIR COMPLAINT LINE DOES NOT OFFER SOLUTIONS (AND APPARENTLY DOES NOT PROVIDE FEEDBACK).
NHTSA complaint #10573374 — an unverified report by a vehicle owner.
at 85,794 milesOrlando, FL
ENGINE
I WAS DRIVING THE CAR TO THE GAS STATION TO PUT GAS IN IT AND THE CAR SHUT OFF AS I WAS PULLING UP TO THE GAS STATION AND THERE WAS A CAR COMING TOWARDS ME AND THE CAR HAD THE RIGHT OF WAY. I HAD TO LITERALLY STOP MY CAR AND RUN TO THE FRONT OF THE CAR THAT WAS COMING TOWARDS ME IN ORDER TO PREVENT AND ACCIDENT OF THE CAR RUNNING INTO MY CAR. I KNOW IT HAD ENOUGH FUEL I KEEP MY TANK FULL AND JUST WANTED TO FILL IT ALL THE WAY UP SINCE I HAD EXTRA FUNDS THAT WEEK. EVER SINCE THE SHUT OFF THE CAR HAD BEEN SPUTTERING AND HAVING TROUBLE SWITCHING GEARS. I JUST PURCHASED THIS CAR AND IT HAS BEEN A DISAPPOINTMENT, ONE AFTER THE OTHER!!!!! THEN THERE'S AN ISSUE WITH THE FRONT END WHERE YOU HEAR A POPPING SOUND IF YOU SHOULD HAVE TO UNEXPECTEDLY HAVE TO HIT THE BRAKES OR IF YOU GO OVER A SPEED BUMP.
NHTSA complaint #10566641 — an unverified report by a vehicle owner.
at 2,660 milesColumbus, OH
ENGINE
CURRENTLY MY CHRYSLER PACIFICA TOURING AWD HAS 31,008 MILES ON IT. I HAVE HAD THE FOLLOWING PROBLEMS SEPTEMBER 11, 2008 AT 2660 MILES, ROCKER ARM, VALVE REPLACED 4.0 LITER. CRACKED BLACK PLASTIC UPPER RADIATOR PANEL. OCTOBER 27, 2011 MULTIPLE COMPLAINTS TO DEALERSHIP ABOUT THE VEHICLE ACTING LIKE IT WANTED TO ACCELERATE ON ITS OWN. JULY 14, 2012 MILES: 22,574 FRONT/REAR DIFFERENTIAL SHOWS A NEED FOR IMMEDIATE ATTENTION. FEBRUARY 12.2013, SHOWED REAR DIFFERENTIAL LEAKING. SEPTEMBER 27, 2013, MILES 29.120 SHOWS PROBLEM WITH REAR DIFFERENTIAL. JANUARY 1, 2014 MILES: 31,006 VEHICLE TOWED TO DEALERSHIP AND WAS DIAGNOSTIC FOR A DRIVE SHAFT ASSEMBLY NEEDED, PART#5157008AE. SECOND OPINION GIVEN BY MASTER ASE TECHNICIAN GIVE ON 01-14-2014, MILES: 31,008, STATES TRANSFER CASE/PTU IS CRACKED AND FLUID IS LEAKING. RECOMMENDATIONS: TRANSFER CASE/PTU AND REAR DRIVESHAFT ASSEMBLY NEEDS TO BE REPLACED WITH A NEW AND IMPROVED TYPE UNIT BECAUSE RESEARCH SHOW THIS IS A KNOWN PROBLEM WITH THIS VEHICLE.
NHTSA complaint #10559986 — an unverified report by a vehicle owner.
Broken BOW, NE
ENGINE
DRIVING AT <15MPH AND AT >45MPH SPEEDS THE WHOLE CAR SHUTS OFF. NO ENGINE LIGHTS NO WARNING JUST CUTS OFF. STILL CONTINUING THE ISSUE HAS BEEN LOOKED AT AND SINCE NO LIGHTS ARE ON THEY CANT FIND IT. I HAUL MY 3 GRANDDAUGHTERS IN THIS CAR AND THE SAFETY WORRIES ME ABOUT IT.
NHTSA complaint #10554231 — an unverified report by a vehicle owner.
at 59,964 milesSachse, TX
ENGINE AND ENGINE COOLING
WHILE DRIVING ON A SIDE ROAD IN TOWN, GOING BETWEEN 40-50 MPH, MY CAR SHIMMIED. I HAD TAKEN MY CAR TO A MECHANIC, AND HE FOUND THAT ALL 4 MOTOR MOUNTS WERE BROKEN. THEY WERE REPLACED AND WITHIN 3 MONTHS, THEY WERE BROKEN AGAIN. THE MECHANIC COULD NOT FIND ANYTHING THAT WAS CAUSING THE MOTOR MOUNTS TO BREAK. HE HAS REPLACED MY MOTOR MOUNTS A TOTAL OF 4 TIMES IN LESS THAN A YEAR. MY PACIFICA STILL SHIMMIES AND SHAKES WHEN ACCELERATING BETWEEN 40-50 MPH. WHEN I RELEASE THE GAS, IT WILL STOP, BUT SOMETIMES SHIMMIES WHEN I TOUCH THE GAS AGAIN. PASSED 50 MPH, THE CAR DOES NOT SHIMMY AND SHAKE.
NHTSA complaint #10533296 — an unverified report by a vehicle owner.
at 91,250 milesPapillion, NE
ENGINE
JUST BOUGHT THIS VEHICLE FROM DODGE DEALERSHIP. ONE FOUR DIFFERENT OCCASIONS A COUPLE AT LOW SPEED <15 AND A COUPLE AT HIGHER SPEED >40 THE VEHICLE STALLS OR TURNS OFF. YOU LOSE POWER STEERING (HARD TO CONTROL) AND BRAKING(HARD TO PRESS PEDAL). NO ENGINE LIGHTS OR WARNING LIGHTS TO SHOW FAILURE ANYWHERE. VEHICLE STARTS RIGHT BACK UP AND MAY NOT DO IT AGAIN FOR WEEKS. FROM WHAT I HAVE BEEN READING THERE IS NO SURE FINDINGS TO THE CAUSE AND MAYBE A TSB OUT THERE BY NOW SHOWS THE PROBLEM. I AM WORRIED ABOUT THE QUALITY OR SAFETY OF MY FAMILY SHOULD THE WIFE BE DRIVING THE VEHICLE AT A RATE OF SPEED AND IT CUT OUT ON HER AND SHE PANIC OR BE IN RUSH TRAFFIC. IT NOT ONLY ENDANGERS HER BUT ANY VEHICLE AROUND HER. BEFORE I TAKE IT TO THE DEALERSHIP AND PAY LOTS OF MONEY I DON'T HAVE I NEED TO KNOW WHAT MY OPTIONS ARE AND WHY IT APPEARS THIS HAS BEEN AN ISSUE AND NOT RESOLVED. IF YOU PUT IN GOOGLE 2007 PACIFICA AWD STALLING WHILE DRIVING YOU GET MORE THAN ENOUGH RESPONSES AND IT LED ME TO HERE EVEN. I WOULD WHOLE HEARTEDLY APPRECIATE ANY AND ALL INFORMATION AND ACTIONS I CAN DO TO GET THIS FIXED AND RESOLVED FOR MY FAMILY.
NHTSA complaint #10509176 — an unverified report by a vehicle owner.
at 47,000 milesReedsburg, WI
ENGINE
MULTIPLE OCCURRENCES OF CAR BURNING OIL? UNSURE WHERE ITS GOING. CHECK ENGINE LIGHT CAME ON AT FIRST OCCURRENCE, NO INDICATOR OF ANY OIL ISSUES. TOOK TO MECHANIC AND STATED THE OIL STICK WAS COMPLETELY DRY. NO INDICATIONS OF ANY HOLES/LEAKS OR OTHER ISSUES. NEXT OCCURRENCE WITHOUT WARNING SERVICE LIGHT CAME ON AND INSPECTED IMMEDIATELY AFTER LIGHT CAME ON TO FIND AGAIN NO OIL REMAINING. SERVICE MECHANICS UNSURE OF WHERE THE OIL IS GOING AS THERE STILL APPEARS TO BE NO LEAKS OR SIGNS OF IT GOING ANYWHERE. ON AVERAGE NEED TO PUT IN OIL IN EVERY 100-200 MILES TO AVOID COMPLETE LOSS OF ALL OIL. THE FARTHER DOWN IT GETS, IT SEEMS TO DISAPPEAR MORE RAPIDLY. THE SERVICE ENGINE LIGHT COMES ON WHEN THE CAR IS COMPLETELY DRY OF OIL POSING POTENTIAL ENGINE LOCK UP ISSUES OR CRACKING OF ENGINE BLOCK WITHOUT NOTICE. THERE IS NO OIL LIGHT, THE LIGHT IMMEDIATELY GOES TO SERVICE ENGINE SOON LIGHT, AND AFTER NUMEROUS OCCURRENCES INDICATES A COMPLETELY DRY DIPSTICK.
NHTSA complaint #10508962 — an unverified report by a vehicle owner.
at 82,600 milesMinnetonka, MN
ENGINE
WE HAVE HAD MULTIPLE ISSUES WITH THIS VEHICLE. AROUND 60,000 MILES THE CAR DIED SEVERAL TIMES WHICH WAS FIXED. THEN 2/11/2013 THE CAR HAD A PROBLEM WITH I BELIEVE WAS THE FUEL LINE. CAR WOULD ACT LIKE IT WAS GOING TO DIE AND SMOKING LIKE CRAZY WHEN PRESSED GAS, SMELLED LIKE GAS.. WE GOT IT TO THE DEALER SERVICE AND THE FIXED IT - COST $1100. 3 WEEKS LATER WHILE GETTING ONTO A FREEWAY IN TRAFFIC, I PRESSED THE GAS TO ACCELERATE, HEARD A BANG LIKE SOMETHING BLEW UP IN THE ENGINE, CAR WAS SMOKING IN THE EXHAUST AND THE IMMEDIATELY DIED. IT WAS TOWED TO THE DEALER WHERE WE WERE LATER INFORMED A ROD HAD COME LOOSE AND PUT A GASH IN THE ENGINE AND OIL PAN. CALLED IT A CATASTROPHIC FAILURE AND ONLY FIXED AT ENORMOUS COST. CAR DEAD AT 82,625 MILES. 5 YEARS OLD. IF THIS "ROD" WOULD HAVE BROKE LOOSE ANY OTHER TIME OR WHILE DRIVING FASTER IN MIDDLE LANE, WE COULD HAVE BEEN KILLED, SINCE IT WAS RUSH HOUR. I HAD 2 YOUNG KIDS WITH ME AT THE TIME. CHRYSLER IS PUTTING LIVES AT RISK WITH FAULTY PRODUCTS. PURCHASED BRAND NEW, MAINTAINED AND DID ALL REQUIRED MAINTENANCE THROUGH DEALER. HAD TO PURCHASE NEW CAR, NOT A CHRYSLER.
NHTSA complaint #10501473 — an unverified report by a vehicle owner.
at 77,000 milesMadison, CT
ENGINE AND ENGINE COOLING
WHILE TRAVELING AT HIGHWAY SPEEDS THE CAR SIMPLY TURNED OFF (ENGINE STOPS JUST LIKE YOU TURNED THE KEY TO OFF). TOTAL LOSS OF POWER STEERING AND POWER BRAKING. COASTED TO SIDE OF ROAD, WHERE CAR WAS RESTARTED. THIS PROBLEM IS SIMILAR TO A PROBLEM IN MAY 2012 WHEN THE CAR WHILE TRAVELING AT HIGHWAY SPEEDS TURNED ITSELF OFF. STORED CODE AT THE TIME WAS C121C. DEALER WAS UNABLE TO DETERMINE CAUSE IN MAY 2012.
NHTSA complaint #10498144 — an unverified report by a vehicle owner.
Ocean City, NJ
ENGINE
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED AND THEN THE CHECK ENGINE LIGHT ILLUMINATED. TO RESTART THE VEHICLE, IT HAD TO BE SHIFTED INTO NEUTRAL. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST WOULD FAIL INTERMITTENTLY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 104,000.
NHTSA complaint #10490681 — an unverified report by a vehicle owner.
at 100,000 milesNEW Fairfield, CT
ENGINE
MOTOR MOUNTS ARE COLLAPSED ON 2007 CHRYSLER PACIFICA.
NHTSA complaint #10483472 — an unverified report by a vehicle owner.
at 55,000 milesBrighton, MI
ENGINE
ENGINE STALLS / SHUTS OFF AT LOW SPEED - THIS HAS OCCURRED 18 TIMES SINCE AND SEEMS TO BE GETTING PROGRESSIVELY WORSE. NOW IT IS OCCURRING AT HIGHER SPEEDS (50MPH) WHEN TURNING AROUND BENDS. LOSS OF POWER STEERING CONTRIBUTES TO THE PROBLEM. THE INTERIOR POWER REMAINS ON WHILE A OIL DISPLAY LIGHT FLASHES. ONCE STOPPED THE VEHICLE WILL RESTART AND NO FURTHER PROBLEM IS DETECTED. THESE TYPES OF STALLING PROBLEMS OCCUR INTERMITTENTLY. THE SAME SORT OF SCENARIO HAPPENS EVERY TIME THE ENGINE SHUTS OFF (STALLS).
NHTSA complaint #10476534 — an unverified report by a vehicle owner.
at 67,600 milesHelendale, CA
ENGINE AND ENGINE COOLING
HAVE BEEN EXPERIENCING A CLUNK FROM THE RIGHT WHEEL WELL FOR A FEW WEEKS. HAD MIDAS LOOK AT IT LAST WEEK WHILE REPLACING FRONT BRAKES, BUT THEY SAID THEY DIDN'T SEE ANYTHING. THIS WEEK, WAS GETTING OIL CHANGE AND TRANSMISSION FLUSHED. MENTIONED THE NOISE AGAIN, AND THIS TIME WAS TOLD THE NOISE WAS DUE TO ENGINE MOUNT FAILURE OF THE LEFT AND RIGHT ENGINE MOUNTS. I IN TURN CALLED MY LOCAL CHRYSLER DEALERSHIP SINCE I PURCHASED MY CAR WITH THE LIFETIME POWER TRAIN WARRANTY AS WELL AS AN EXTENDED WARRANTY, AND WAS TOLD THAT NEITHER ONE OF THESE WOULD COVER THE REPLACEMENT. THEN, CHRYSLER PROCEEDED TO QUOTE ME A REPLACEMENT COST THAT WAS $300 OVER MY MIDAS QUOTE. I ASKED THE TECHNICIAN, "DOESN'T THIS SEEM TO BE A PREMATURE FAILURE, SINCE I ONLY HAVE 67,000 MILES?" TO WHICH HE REPLIED, "YES IT DOES." HE ALSO SAID THE REASON THIS PART IS NOT COVERED IS BECAUSE IT IS CONSIDERED A "CONSUMABLE" PART. REALLY? CAN I BUY THAT WITH MY OIL? BUT, BASED ON ALL OF THE COMPLAINTS I HAVE SEEN ABOUT THIS ON NUMEROUS WEBSITES, ENGINE MOUNTS ARE AS CONSUMABLE AS BRAKE PADS WHERE CHRYSLER IS CONCERNED. NEEDLESS TO SAY, I TOLD THE TECHNICIAN THAT I WOULD NOT BE TAKING MY CAR TO THE DEALERSHIP FOR THIS REPAIR. I CAME HOME AND DECIDED TO GOOGLE THIS PROBLEM TO SEE IF IT WAS A COMMON OCCURRENCE, AND OH MY! CHRYSLER NEEDS TO RECALL THE ENGINE MOUNTS AND REFUND THEIR CUSTOMERS WHO HAVE HAD TO PAY FOR THESE REPAIRS SINCE NONE OF THEIR WARRANTIES SEEM TO! TAKE RESPONSIBILITY FOR YOUR PRODUCT. THIS WAS A $36,000 CAR!
NHTSA complaint #10438475 — an unverified report by a vehicle owner.
at 32,000 milesKalamazoo, MI
ENGINE AND ENGINE COOLING:ENGINE
MY 2007 CHRYSLER PACIFICA STALLS WHILE DRIVING. WE HAVE ONLY OWNED IT FOR 9 MONTHS BUT IN THAT TIME WE HAVE HAD FIVE STALLING ISSUES. OUR LOCAL DEALERSHIP HAS TRIED CLEANING VARIOUS PARTS OF THE TRANSMISSION, BUT IT CONTINUES TO STALL. I NOTICED THAT 2003 TO 2006 PACIFICA'S WERE RECALLED FOR A SIMILAR ISSUE.
NHTSA complaint #10356340 — an unverified report by a vehicle owner.
at 61,000 milesGroveland, FL
ENGINE AND ENGINE COOLING
MY CHRYSLER PACIFICA 2007 AWD WITH A 4.0 ENGINE USES EXCESSIVE OIL. I DID NOT KNOW THIS. DUE TO THE CAR USING OIL-NO LEAKING, I NEARLY BLEW MY ENGINE. MY OIL LIGHT CAME ON TOO LATE WITH ONLY ABOUT 1 QT OF OIL REMAINING. SINCE I BOUGHT THE CAR A YEAR OLD AND IT IS PAST 36000 MILES, I AM STUCK WITH REPAIRS DUE TO A FAULTY ENGINE. THE CAR IS AT THE MECHANIC WHO SAID IT HAS METAL IN THE OIL FROM THE ORDEAL AND MAY NEED THE WHOLE ENGINE REPLACED OR REBUILT. THIS MAY COST 1/2 WHAT THE CAR IS WORTH AND I STILL OWE PAYMENTS FOR 4 MORE YEARS. I HAVE CHECKED ONLINE FORUMS AND THIS IS A COMMON PROBLEM WITH THE AWD MODELS, ESPECIALLY BUILT IN CANADA LIKE MINE. CHRYSLER NEEDS TO BE HELD RESPONSIBLE FOR THESE REPAIRS. THIS IS $40K VEHICLE. AT THE VERY LEAST THE ENGINE SHOULD LAST MORE THAN 5 YEARS. MY CAR IS ONLY 3 YEARS OLD AND I'M STUCK WITH BILLS I CAN'T AFFORD OR PAYING PAYMENTS ON A CAR I CAN'T DRIVE.
NHTSA complaint #10336903 — an unverified report by a vehicle owner.
at 6,700 milesRoanoke, VAFire
ENGINE AND ENGINE COOLING
ON APRIL 15TH 2008 AT APPROXIMATELY 8:45AM I WAS DRIVING OUR BRAND NEW CHRYSLER PACIFICA LIMITED ADDITION. I PULLED INTO THE PARKING OF 2155 SUITE B ELECTRIC RD, ROANOKE, VA 24018. AS I GOT OUT OF THE CAR WITH MY 2YR OLD DAUGHTER THE CAR CAUGHT ON FIRE UNDERNEATH THE HOOD. IT CAUSED $5,000 OF DAMAGE TO THE BUILDING AS WELL AS DAMAGED THE CAR COMPLETELY(WE HAVE MANY PICTURES). THE FIRE DEPARTMENT ARRIVED AT THE SCENE WITHIN TWO MINUTES AND WAS ABLE TO PREVENT FURTHER DAMAGE TO THE BUILDING. OUR INSURANCE PRECEDED WITH AN INVESTIGATION AND FOUND THAT THE FIRE STARTED AROUND THE STEERING FLUID OR THE ANTI-FREEZE. THEIR FINDINGS CONCLUDED EVEN THOUGH IT WAS BURNED TO THE GROUND THAT IT WAS THE STEERING FLUID. CHRYSLER HAD THEIR OWN FORENSICS COME OUT AND ALL THEY DID WAS TAKE PICTURES AND REPORT BACK TO THEIR HEADQUARTERS. WITHIN A WEEK AND A HALF WE WERE INFORMED BY A LETTER THAT IT WAS NOT A MANUFACTURED DEFAULT. BUT WOULD NOT LET US KNOW WHAT "CAUSED" IT. IT WAS A BRAND NEW CHRYSLER WITH ONLY 6,700 MILES ON IT. WE BOUGHT IT BRAND NEW. IF YOU COULD PLEASE HELP US WITH ANY INFORMATION YOU HAVE WE WOULD TRULY APPRECIATE IT. WE HAVE NO CAR AND CHRYSLER DOES NOT WANT TO HELP US BUT IT WOULD BE HELPFUL TO KNOW WHAT "CAUSED" IT. IF IT ISN'T THE STEERING FLUID LEAK THAN WHAT CAUSED A BRAND NEW CAR TO CATCH FIRE AND GO UP IN FLAMES? SINCERELY, MARY-KATHRYN BAILEY
NHTSA complaint #10227679 — an unverified report by a vehicle owner.