416 of the 1,802 complaints about the 2005 Chrysler Pacifica are about the body and structure — 23% of everything reported for this model year. Half of the failures with a mileage on record happened before 116,000 miles.
416
Complaints
2
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
STRUCTURE:BODY
The contact owns a 2005 Chrysler Pacifica. The contact took the vehicle to an independent mechanic and was informed that the sub-frame was corroded. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 166,544.
NHTSA complaint #11431612 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE MOTOR MOUNT FRAME WAS SEVERELY RUSTED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT THE SUBFRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 214,000.
NHTSA complaint #11385633 — an unverified report by a vehicle owner.
STRUCTURE
ENGINE CRADLE SUB FRAME RUSTED THROUGH ON ONE SIDE CAUSING THE CAR TO PULL TO ONE SIDE.
NHTSA complaint #11324443 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 45 MPH, WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE INSPECTED THE VEHICLE AND THE CENTER OF THE SUB FRAME WAS RUSTED OUT. THE CONTACT CALLED LOCAL DEALER JOHN JONES AUTO GROUP CORYDON LOCATED AT 1735 GARDNER LN NW, CORYDON, IN 47112, (812) 722-4146, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 148,000.
NHTSA complaint #11299310 — an unverified report by a vehicle owner.
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FOUND OUT THAT MY FRONT SUB FRAME/ENGINE CRADLE IS BADLY CORRODED AND FULL OF HOLES AFTER HAVING MY TIRES CHANGED.
NHTSA complaint #11297843 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THE FRAME HAS RUSTED THROUGH. THE ENGINE CRADLE IS RUSTED. CHRYSLER ADMITS THERE IS A PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT. CHRYSLER HAD A RECALL FOR THIS ISSUE AND THEN CANCELLED THE RECALL. THERE WAS ALSO A LAWSUIT FILED, THAT WAS DISMISSED DUE TO CHRYSLER'S BANKRUPTCY.
NHTSA complaint #11291737 — an unverified report by a vehicle owner.
STRUCTURE:BODY
THIS IS THE SECOND 2005 PACIFIC THAT THE ROCKER UNDER THE CAR IS CRACKED AND RUSTED AWAY. I TOOKBTHE CAR INTO MONROE ON JONESTOWN RD HARRISBURG PA AND THEY EXPLAINED TO ME THAT IT IS SO RUSTED THAT THE MOTOR WILL FALL OUT AND THEY WOULDN'T EVEN DO AN OIL CHANGE FOR ME BECAUSE THEY DIDN'T WANT TO DAMAGE IT ANY FARTHER.
NHTSA complaint #11270429 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ENTIRE FRONT SUBFRAME WAS COMPLETELY ROTTED AND RUSTED. THE DEALER (TRINITY CHRYSLER DODGE JEEP RAM (1550 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-3377) RESEARCHED THE FAILURE AND STATED THAT THE MANUFACTURER NO LONGER MADE THE PART FOR THE SUBFRAME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE COULD NOT BE PLACED ON A LIFT TO ASSESS THE DAMAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11256461 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT AND REAR SUBFRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11251994 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT THE ENGINE CRADLE WAS RUSTED AND THE ENGINE WAS ABOUT TO FALL OUT. THE CONTACT CALLED TWO DEALERS, INCLUDING DICK SCOTT CHRYSLER DODGE JEEP RAM AT 734-451-2110 (LOCATED AT 684 ANN ARBOR RD W, PLYMOUTH, MI 48170) AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.
NHTSA complaint #11242239 — an unverified report by a vehicle owner.
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"TAKATA RECALL" MY ENTIRE UNDERCARRIAGE HAS COMPLETELY RUSTED OUT THE MUFFLER FELL OFF AND THE BOLTS THAT HOLD THE FRAME TO THE BOTTOM OF THE CAR RUSTED OUT AND ARE HANGING THERE UNCONNECTED.THE MECHANIC PUT HIS FINGERS RIGHT THROUGH THE MOTOR MOUNT AND EXPLAINED THAT MY CAR ..AFTER I HAVE MADE MY LAST PAYMENT IS UNDRIVABLE. WE DO NOT IVE IN A STATE THAT HAS SALT ON THE ROADS AND MY CAR IS HOUSED IN A GARAGE AT ALL TIMES.THE REPAIRS ARE OVER 4800. I CANNOT SELL IT AS IT IS UNSAFE TO DRIVE. THE MECHANIC EXPLAINED IF THE CAR WAS DRIVING FAST ENOUGH AND A BUMP WAS HIT THE MOTOR WOULD COME UP INTO THE DRIVER AND FRONT SEAT KILLING ANYONE IN IT NOT TO MENTION OTHER VEHICLES ON THE ROAD. I LOVE MY CAR AND AM VERY SAD THAT THIS PROBLEM ISNT ON THE RECALL LIST AS OTHER PACIFIA OWNERS HAVE HAD THE SAME ISSUES ONCE IT HITS 100K MIES.
NHTSA complaint #11193507 — an unverified report by a vehicle owner.
STRUCTURE:BODY
ENGINE CRADLE RUSTED OUT AN COST ME $1600 FOR REPLACEMENT MAJOR SAFETY ISSUE CHRYSLER SEEMED TO GET AWAY WITH AN NOW I KEEP BLOWING POWER STEERING HOSE ON FRONT DRIVERS SIDE RIGHT NEXT TO TRANSAXLE I'M A BIG CHRYSLER/MOPAR GUY AN IT'S A SHAME THEY ARE NOT EVEN WILLING TO LOOK AT OR CONSIDER A RECALL OR REPLACING THESE PARTS AN FIXING THELSE ISSUES SOMEONE IS GOING TO END UP DEAD BECAUSE THE MOTOR FELL OUT OR THEY LOST THERE STEERING AN KILLED SOMEONE OR THEM SELFS. I REPLACED ENGINE CRADLE ABOUT 6 MONTHS AGO FROM TODAY'S DATE 2/18/19 AN BEEN DEALING WITH THIS STEERING ISSUE FOR THE LAST COUPLE MONTHS NOW AN ILL REPLACE THE HOSE ONCE AGAIN TODAY 2/18/19 WHICHAM COST ME AN MY WIFE A DAY OFF WORK VARY DISAPPOINTED WITH HOW CHRYSLER DEALS WITH SAFETY ISSUES
NHTSA complaint #11180712 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, IT WAS DISCOVERED THAT THE FRAME RAIL WAS COMPLETELY RUSTED. KINGS DODGE CHRYSLER JEEP RAM (4486 KINGS WATER DR, CINCINNATI, OH 45249, (513) 683-3000) WAS CALLED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 220,000.
NHTSA complaint #11139531 — an unverified report by a vehicle owner.
STRUCTURE:BODY
EXESSIVE CRADLE ROT OR RUST HOLDING IP ENGINE. MAKES IT UNSAFE TO DRIVE. CAN PUT MY HAND IN FRAME THROUGH RUST HOLE. THIS WAS BROUGHT TO MY ATTENTION BY NORTHGATE CHRYSLER ON COLERAIN IN CINCINNATI.THE SERVICE MANAGE SAYS SHE SEES A LOT OF THIS PROBLEM.
NHTSA complaint #11129656 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 50-60 MPH, THE CONTACT FELT AN ABNORMAL VIBRATION COMING FROM THE VEHICLE. THE CONTACT WAS UNABLE TO KEEP THE VEHICLE IN THE LANE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR AN ALIGNMENT AND THE CONTACT WAS INFORMED THAT THE ENGINE CRADLE WAS SEVERELY CORRODED. THE CONTACT STATED THAT THERE WAS A HOLE IN THE ENGINE COMPARTMENT DUE TO THE CORROSION. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #11127900 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TAKATA RECALL HI MY PACIFICA HAS EXPIERENCED THE VERY COMMON & DANGEROUS PROBLEM THE ENGINE CRADLE HAS RUSTED & ROTTED OUT. THIS IS A BIG ISSUE WITH THESE CARS & CAN BE DEADLY AS ONCE THE CRADLE ROTS COMPLETELY THE MOTOR FALLS OUT WHICH OBVIOUSLY ISNT SAFE. IVE DONE LOTS OF RESEARCH & HEARD MANY HORROR STORIES I'M CURRENTLY OUT OF A CAR UNTIL I CAN AFFORD THE THOUSANDS OF DOLLARS TO FIX THIS. GOOGLE NOTED SOME STATES HAVE FILED LAWSUITS AGAINST CHRYSLER & IT HAS ACCOMPLISHED NOTHING. IVE OWNED THIS CAR 6 MONTHS & JUST CURIOUS IF THERES ANY HELP FOR ME.
NHTSA complaint #11120784 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL CONCERNING THE STRUCTURE; HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (CONNOR CHRYSLER DODGE JEEP RAM, 701 E PORTER AVE, CHESTERTON, IN 46304, 219-926-7100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE CONTACT STATED THAT THE CRADLE FRAME UNDER THE VEHICLE WAS RUSTED. THE FAILURE MILEAGE WAS UNKNOWN. *TT CONSUMER STATED: TOOK MY CAR FOR OIL FAILURE LIGHT - AUTO REPAIR SHOP WOULD NOT WORK ON MY CAR BECAUSE THEY SAID MY SADDLE MOTOR SUPPORT WAS ROTTED OUT NAME OF SHOP IS PORTAGE TIRE & AUTO - 3520 SCOTSDALE ST PORTAGE, IN 46368. PHONE 219-762-0405. UPDATED 10/19/18
NHTSA complaint #11114989 — an unverified report by a vehicle owner.
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I RECENTLY PURCHASED A 2005 CHRYSLER PACIFICA I GOT MY VEHICLE INTO THE SHOP TO HAVE THE AIR CONDITIONER FIXED. I RECEIVED A CALL FROM THE SHOP TELLING ME MY VEHICLE WAS UNSAFE TO DRIVE THAT THE SUBFRAME IN THE FRONT IS RUSTED THROUGH. AFTER DOING SOME RESEARCH THIS IS AN ONGOING PROBLEM WITH PACIFICA ENGINE CRADLES THE COST TO FIX IT WILL BE 4,000 THAT'S WHAT I PAID FOR THE VEHICLE.
NHTSA complaint #11113046 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION BY AN INDEPENDENT MECHANIC, THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE CRADLE WAS SEVERELY CORRODED ALL THE WAY THROUGH. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11112456 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I TOOK MY VEHICLE TO THE MECHANIC TO HAVE A REPAIR DONE. WHILE THERE THE MECHANIC INFORMED ME THAT THE ENGINE CRADLE HAD COMPLETELY RUSTED OUT. HE INFORMED ME THAT DRIVING THE VEHICLE WAS QUITE DANGEROUS DUE TO THE CRADLE BEING SO RUSTED WHICH COULD RESULT IN THE ENGINE FALLING OUT OF THE CAR. AS THIS WAS SOMETHING QUITE DANGEROUS I CALLED CHRYSLER TO HAVE THEM HELP ME AND CHECK TO SEE IF THERE WAS A RECALL. NOTHING WAS DONE.
NHTSA complaint #11111188 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE BODY FRAME WAS RUSTED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE DEALER (BOB BRADY DODGE CHRYSLER JEEP RAM, 4025 E BOYD RD, DECATUR, IL 62521), BUT WAS NOT DIAGNOSED. THE CONTACT WAS INFORMED THAT DUE TO THE SEVERE CORROSION, THE FRAME COULD FRACTURE WHILE ON THE LIFT. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 205,000.
NHTSA complaint #11101363 — an unverified report by a vehicle owner.
STRUCTURE:BODY
OUR SUS IN IS RUSTED WOULD NOT PASS INSPECTION PENSION WITCH HOLDS THE ENGINE NEEDS REPLACED WE COUNT ON THIS CAR IT IS NOT SAFE TO DRIVE
NHTSA complaint #11100645 — an unverified report by a vehicle owner.
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RUSTED SUBFRAME DISCOVERED WHEN PERFORMING REGULAR OIL CHANGE
NHTSA complaint #11098023 — an unverified report by a vehicle owner.
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05 PACIFICA ENGINE CRADLE RUSTED OUT. DEFECTIVE PART RUST IN SALT STATES CHRYSLER OFFERED NO HELP TO GET A USED ONE WELL KNOW ISSUE WITH THESE PARTS. CHRYSLER NEVER WARNED OWNERS THIS WAS A KNOW ISSUE THAT COULD HAPPEN. YOU COULD BE DRIVING AND HAVE YOUR ENGINE FALL OUT PLEASE MAKE CHRYSLER INFORM OWNERS TO CHECK ENGINE CRADLE BEFORE THERE DEFECTIVE PARTS KILL SOMEONE.
NHTSA complaint #11090791 — an unverified report by a vehicle owner.
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TO MY UNDERSTANDING I JUST BOUGHT MY 2005 CHRYSLER PACIFICA 3 WEEKS AGO AND WENT TO GET THE OIL CHANGED AND THE MECHANICS COULD NOT GET THE SCREW OUT AND THEY TOLD ME THAT MY SUB FRAME THAT HOLD THE ENGINE WAS ALL RUSTED OUT AND CAN CAUSE ME TO HAVE A FATAL ACCIDENT AND I WAS ALSO TOLD THAT THERE WAS A RECALL ON THESE VEHICLES ABOUT THAT AND I WILL NEED TO KNOW HOW TO GET MY CAR REPAIRED ON THE SUBFRAME, I SEEN IT WITH MY OWN EYES HOW THE SUB FRAME IS RUSTED AND CRACKED AND CORRISON, I AM GLAD THEY TOLD ME NOW I CAN'T DRIVE MY PACIFICA DUE TO THIS AND CAN'T GET MY OIL CHANGED, THE OIL MECHANIC TOOK A PICTURE..PLEASE HELP ME TAKE CARE OF THIS
NHTSA complaint #11084221 — an unverified report by a vehicle owner.
STRUCTURE:BODY
FRONT SUB-FRAME HAS RUSTED THROUGH RENDERING THE VEHICLE UNSAFE TO DRIVE. THIS IS THE EXACT SAME FAILURE AS MANY OTHER REPORTS YOU HAVE RECEIVED ON THIS VINTAGE, MAKE AND MODEL VEHICLE. FCA HAS REFUSED TO OFFER ANY ASSISTANCE TOWARD THE REPAIR AND MY LOCAL MECHANIC REPORTED THAT NEW REPLACEMENT SUB-FRAMES ARE NOT EVEN AVAILABLE - LEAVING CONSUMERS WITH THE CHOICE OF RECYCLING THE VEHICLE AT A SALVAGE YARD, REPAIRING IT WITH WHAT IS OBVIOUSLY FLAWED OEM COMPONENTS, OR KEEP IT AS LAWN DECORATION. I HAVE TAKEN THE VEHICLE OFF THE ROAD AND AM THANKFUL THE PROBLEM WAS DISCOVERED PRIOR TO MY WIFE OR SON EXPERIENCING A CATASTROPHIC FAILURE WHILE DRIVING. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE LOOSES A LIFE BECAUSE OF THIS DEFECT. BE PROACTIVE AND FORCE FCA TO REPAIR THESE FAILURES - REGARDLESS OF MILEAGE - OR THIS ORGANIZATION IS PART OF THE PROBLEM.
NHTSA complaint #11075397 — an unverified report by a vehicle owner.
STRUCTURE:BODY
MY CAR WOULD NOT PASS INSPECTION BECAUSE THE FRAME HAD NOT BEEN COATED PROPERLY AND HAD RUSTED OUT. IT WAS DECRIBED TO ME THAT THIS "ENGINE CRADLE ROT" ISSUE IS COMMON AMONG 2004-2005 PACIFICAS. THERE HAS BEEN NO RECALL FOR THE 2005 CHRYSLER PACIFICAS YET HOWEVER THE SITUATION IS VERY DANGEROUS AS THE ENGINE WAS NOT PROPERLY SUSPENDED AND COULD FALL THROUGH. IT IS MY UNDERSTANDING THAT CRYSLER DID RECALL 2004 MODELS BUT NOT 2005 MODELS YET.
NHTSA complaint #11075182 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE MOUNT ON THE A-ARM FRACTURED FROM THE SUBFRAME OF THE VEHICLE. AS A RESULT, THE VEHICLE MADE LOUD NOISES AND THE STEERING WAS AFFECTED. IN ADDITION, THE FRAME FRACTURED ON ONE OCCASION AND THE CONTACT HAD A WELDER WELD THE FRAME BACK TOGETHER. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 206,000.
NHTSA complaint #11075091 — an unverified report by a vehicle owner.
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2005 CHRYSLER PACIFICA. WITHIN LESS THAN 30 DAYS OF THE CONTACT OWNING THE VEHICLE, THE CONTACT STATED THAT THE VEHICLE JERKED AND THE TRANSMISSION SLOWLY SHIFTED IN AND OUT OF GEAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS COULD BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS ALSO TAKEN BACK TO THE DEALER IT WAS PURCHASED FROM AND THE ALTERNATOR ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO BERGSTROM USED CAR SUPER CENTER OF APPLETON (2925 N VICTORY LN, APPLETON, WI 54913, (920) 749-3232) WHERE IT WAS DIAGNOSED THAT THE FRAME HAD EXTENSIVE RUST, HOLES, AND CORROSION THAT COULD AFFECT THE MOTOR, RENDERING THE VEHICLE UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11074237 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I TOOK MY PACIFICA IN TO HAVE A COOLANT LEAK ADDRESSED AS WELL AS AN OIL CHANGE AND TIRE ROTATION. AFTER THEY CHANGED THE OIL & ROTATED THE TIRES THEY CALLED ME TO SAY THEY HAD FOUND THE SUBFRAME/ENGINE CRADLE HAD RUSTED THROUGH COMPLETELY AND WOULD NEED TO BE REPAIRED IMMEDIATELY. THEY SUGGESTED THE COOLANT LEAK BE ADDRESSED AFTER THE SUBFRAME WAS FIXED AS THE VEHICLE WASN'T DRIVABLE IN ITS CURRENT STATE. THE SHOP ALSO SAID THIS KIND OF RUST DAMAGE WAS ABSOLUTELY NOT NORMAL AND THE REPAIR SHOULD BE COVERED BY CHRYSLER. IT APPEARS, HOWEVER, THIS IS NOT THE CASE.
NHTSA complaint #11065423 — an unverified report by a vehicle owner.