FaultScore

Dodge Sprinter vs Lexus ES330

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Dodge Sprinter Lexus ES330
Complaints on file 115 282
Model years covered 2003–2007 2004–2010
Worst model year 2004 2005
Best model year 2003 2004
Crashes reported 0 80
Fires reported 1 6
Injuries reported 1 32
Deaths reported 0 1
Most complained-about part Airbags Acceleration & Cruise Control
Share of complaints involving harm 1.7% 42.2%

Dodge Sprinter by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 30 26.1%
Tires 24 20.9%
Engine & Cooling 17 14.8%
Electrical System 7 6.1%
Transmission & Drivetrain 6 5.2%
Body & Structure 6 5.2%
Fuel & Propulsion 6 5.2%
Windows, Mirrors & Wipers 4 3.5%

Lexus ES330 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 50 17.7%
Engine & Cooling 19 6.7%
Brakes 19 6.7%
Electrical System 11 3.9%
Steering 10 3.5%
Fuel & Propulsion 8 2.8%