Dodge VAN vs Cadillac STS

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Dodge VAN	Cadillac STS
Complaints on file	256	610
Model years covered	1976–2002	1998–2011
Worst model year	2000	2005
Best model year	1998	2002
Crashes reported	23	74
Fires reported	6	26
Injuries reported	16	43
Deaths reported	1	0
Most complained-about part	Transmission & Drivetrain	Airbags
Share of complaints involving harm	18%	23.4%

Dodge VAN by year

1 12 1 6 8 4 9 16 25 41 26 20 48 19 20

76 77 79 89 91 93 94 95 96 97 98 99 00 01 02

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 25 9.8%

Suspension 22 8.6%

Tires 21 8.2%

Electrical System 20 7.8%

Engine & Cooling 19 7.4%

Airbags 18 7.0%

Brakes 18 7.0%

Body & Structure 17 6.6%

Cadillac STS by year

3 16 15 17 10 15 9 145 197 67 77 24 6 9

98 99 00 01 02 03 04 05 06 07 08 09 10 11

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 106 17.4%

Electrical System 86 14.1%

Engine & Cooling 83 13.6%

Transmission & Drivetrain 47 7.7%

Fuel & Propulsion 42 6.9%

Brakes 34 5.6%

Stability & Traction Control 31 5.1%

Steering 25 4.1%