FaultScore report
Owners have filed 25 complaints about the 1996 Dodge VAN with NHTSA between 1997 and 2007. The largest single group is the engine & cooling. Across this model's run it ranks 3 of 8 worst.
FaultScore 60/100
Higher is worse. Measured against the other years of the Dodge VAN.
How this is worked out25
Complaints
2
Crashes reported
0
Fires reported
2
Injuries reported
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
1 crashes, 0 fires
Median failure at 265,857 miles
1 crashes, 0 fires
Median failure at 265,857 miles
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
AIR BAGS:FRONTAL
NO DEPLOYMENT OF DRIVER'S AIR BAG DURING A COLLISION. ALSO DRIVER'S AND PASSENGER'S SHOULDER HARNESSES DID NOT RESTRAIN DRIVER OR CHILD IN PASSENGER'S SEAT, RESULTING IN INJURIES.
NHTSA complaint #526222 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:WEBBING
NO DEPLOYMENT OF DRIVER'S AIR BAG DURING A COLLISION. ALSO DRIVER'S AND PASSENGER'S SHOULDER HARNESSES DID NOT RESTRAIN DRIVER OR CHILD IN PASSENGER'S SEAT, RESULTING IN INJURIES.
NHTSA complaint #526222 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
SERPENTINE BELT FREQUENTLY COMES OFF, RESULTING IN NO POWER STEERING AND OIL PUMP FAILURE.
NHTSA complaint #10190409 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING
I WOULD LIKE TO INFORM YOU OF MY 1996 DODGE GRAND CARAVAN THE DASH BOARD IS CRACKED AND THE VEHICLE STOPPED RUNNING IN THE MIDDLE OF THE ROAD MY GAUGES HAVE BEEN ACTING UP EVER SINCE MY DASH STARTED CRACKING MY AC COMES ON AND OFF MY RADIO COMES AND GOES MY HAZARD LIGHTS DON'T COME ON WHEN MY GAUGES DON'T WORK MY AIRBAG LIGHTS COME AND GO OFF WHILE DRIVING AND MY WINDOWS DON'T WORK WHEN MY AIRBAG LIGHT COMES ON ANT THE RADIO GOES OUT WHEN THIS HAPPENS MY VAN IS AT THE REPAIR SHOP AT THIS TIME NOTHING WORKS ON IT NOT IT WILL NOT START WHEN IT STOPPED IT STOPPED DEAD IN THE ROAD WHILE DRIVING ON A BUSY HIGHWAY IN THE LANE OF TRAFFIC.
NHTSA complaint #10189769 — an unverified report by a vehicle owner.
STRUCTURE
I WOULD LIKE TO INFORM YOU OF MY 1996 DODGE GRAND CARAVAN THE DASH BOARD IS CRACKED AND THE VEHICLE STOPPED RUNNING IN THE MIDDLE OF THE ROAD MY GAUGES HAVE BEEN ACTING UP EVER SINCE MY DASH STARTED CRACKING MY AC COMES ON AND OFF MY RADIO COMES AND GOES MY HAZARD LIGHTS DON'T COME ON WHEN MY GAUGES DON'T WORK MY AIRBAG LIGHTS COME AND GO OFF WHILE DRIVING AND MY WINDOWS DON'T WORK WHEN MY AIRBAG LIGHT COMES ON ANT THE RADIO GOES OUT WHEN THIS HAPPENS MY VAN IS AT THE REPAIR SHOP AT THIS TIME NOTHING WORKS ON IT NOT IT WILL NOT START WHEN IT STOPPED IT STOPPED DEAD IN THE ROAD WHILE DRIVING ON A BUSY HIGHWAY IN THE LANE OF TRAFFIC.
NHTSA complaint #10189769 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:MACPHERSON STRUT
THE VEHICLE'S STRUT TOWER RUSTED THROUGH COMPLETELY. THE CONSUMER BELIEVES THE MANUFACTURER SHOULD ISSUE A STRUT TOWER RECALL. *NM
NHTSA complaint #10110997 — an unverified report by a vehicle owner.
TIRES
WHILE DRIVING ON OR ABOUT 60-65MPH MY DUNLOP RADAIL ROVER AT TIRES WITH ONLY 6000 MILES ON THEM ARE SEPARATING. WENT BACK TO TIRE KINGDOM IN SEMINOLE FL AND HAD IT REPLACED. A MONTH LATER A SECOND TIRE ON MY VAN SEPARATED ALSO AND AGAIN RETURNED TO TIRE KINGDOM FOR AN ANSWER ONLY TO FIND NO ONE WILL DO ANYRTHING ABOUT IT EXCEPT TO REPLACE THE DEFECTIVE TIRES AT MY COST. WANT TO FIND OUT AFTER THE FIRESTONE INCIDENCE IF ANYONE ELSE HAS HAD THESE TIRES GO BAD ON THEM NUMBER ONE REASON BEING TO PROTECT THE SAFTY OF OTHER PEOPLE AS WELL AS MINE, THANK YOU.
NHTSA complaint #765571 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS HARD WHEN SHIFTING GEARS. DEALERSHIP IS AWARE OF PROBLEM.*AK REAR DOOR LEAKED WATER AT TOP. DEALER FOUND FRONT CLUTCH SEAL IN THE TRANSMISSION FAILED, DEALER REPLACED ALL CLUTCHES AND SEALS AND REBUILD O/D ASSEMBLY, THE COOLER HOSE WAS REPLACED DUE TO A BUBBLE ON SIDE OF HOSE. *SLC
NHTSA complaint #891757 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
TRANSMISSION IS HARD WHEN SHIFTING GEARS. DEALERSHIP IS AWARE OF PROBLEM.*AK REAR DOOR LEAKED WATER AT TOP. DEALER FOUND FRONT CLUTCH SEAL IN THE TRANSMISSION FAILED, DEALER REPLACED ALL CLUTCHES AND SEALS AND REBUILD O/D ASSEMBLY, THE COOLER HOSE WAS REPLACED DUE TO A BUBBLE ON SIDE OF HOSE. *SLC
NHTSA complaint #891757 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOV EVEHICLE.
NHTSA complaint #745499 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
I SENT A DEFECT INVESTIGATION IN EARLIER TODAY BUT I HAD FORGOTTEN ABOUT THIS ONE UNTIL NOW. WE HAD A PROBLEM WITH THE TRANSMISSION & HAD TO HAVE IT COMPLETELY OVERHAULED.
NHTSA complaint #742812 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE WHOLE COOLING SYSTEM WAS FOUND TO BE COMPLETELY RUSTED OUT A FEW MONTHS AGO. WE HAD THE COOLING SYSTEM FIXED ONCE & JUST FOUND OUT THAT IT IS RUSTED AGAIN TODAY. IT WAS REPLACED THE FIRST TIME BY GOODYEAR (WHERE SON WORKS). IT COST ABOUT $1000.00 THE FIRST TIME TO FIX IT. THE FUEL TANK WAS LEAKING A GOOD WHILE BACK, WAS FIXED & STARTED LEAKING AGAIN. THE FUEL TANK PROBLEM WAS FIXED TWICE, BOTH TIMES UNDER WARRANTY IF I REMEMBER RIGHT. WE HAD IT FIXED AT A DODGE DEALERSHIP IN HAMILTON. I HAVE HAD A PROBLEM EVERY SINCE IT WAS FIXED THE SECOND TIME THAT WHEN YOU PUMP GAS INTO IT IT CONSTANTLY STOPS LIKE THERE IS SOMETHING KEEPING THE GAS FROM PUMPING IN PROPERLY. I STILL HAVE THE PROBLEM WHEN FILLING UP WITH GAS. THE REASON WE HAD THE COOLING SYSTEM FIXED AT GOODYEAR INSTEAD OF THE DEALERSHIP IS BECAUSE WE DIDN'T LIKE THE JOB THEY DID BEFORE ON THE FUEL LEAK.
NHTSA complaint #742804 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE WHOLE COOLING SYSTEM WAS FOUND TO BE COMPLETELY RUSTED OUT A FEW MONTHS AGO. WE HAD THE COOLING SYSTEM FIXED ONCE & JUST FOUND OUT THAT IT IS RUSTED AGAIN TODAY. IT WAS REPLACED THE FIRST TIME BY GOODYEAR (WHERE SON WORKS). IT COST ABOUT $1000.00 THE FIRST TIME TO FIX IT. THE FUEL TANK WAS LEAKING A GOOD WHILE BACK, WAS FIXED & STARTED LEAKING AGAIN. THE FUEL TANK PROBLEM WAS FIXED TWICE, BOTH TIMES UNDER WARRANTY IF I REMEMBER RIGHT. WE HAD IT FIXED AT A DODGE DEALERSHIP IN HAMILTON. I HAVE HAD A PROBLEM EVERY SINCE IT WAS FIXED THE SECOND TIME THAT WHEN YOU PUMP GAS INTO IT IT CONSTANTLY STOPS LIKE THERE IS SOMETHING KEEPING THE GAS FROM PUMPING IN PROPERLY. I STILL HAVE THE PROBLEM WHEN FILLING UP WITH GAS. THE REASON WE HAD THE COOLING SYSTEM FIXED AT GOODYEAR INSTEAD OF THE DEALERSHIP IS BECAUSE WE DIDN'T LIKE THE JOB THEY DID BEFORE ON THE FUEL LEAK.
NHTSA complaint #742804 — an unverified report by a vehicle owner.
VISIBILITY:REARVIEW MIRRORS/DEVICES
NO SUMMARY LISTED FOR ABOVE VEHICLE.
NHTSA complaint #726185 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
FAULTY BRAKES.
NHTSA complaint #514371 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
VEHICLE STALLS INTERMITTENTLY. VEHICLE TOWED TO DEALER. THE NEXT TIME THE HAZARD LIGHTS AND THE POWER WINDOWS DIDN'T WORK. ENGINE CHECK LIGHT CAME ON. *AK
NHTSA complaint #846184 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE STALLS INTERMITTENTLY. VEHICLE TOWED TO DEALER. THE NEXT TIME THE HAZARD LIGHTS AND THE POWER WINDOWS DIDN'T WORK. ENGINE CHECK LIGHT CAME ON. *AK
NHTSA complaint #846184 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE STALLS INTERMITTENTLY. VEHICLE TOWED TO DEALER. THE NEXT TIME THE HAZARD LIGHTS AND THE POWER WINDOWS DIDN'T WORK. ENGINE CHECK LIGHT CAME ON. *AK
NHTSA complaint #846184 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
VEHICLE STALLS INTERMITTENTLY. VEHICLE TOWED TO DEALER. THE NEXT TIME THE HAZARD LIGHTS AND THE POWER WINDOWS DIDN'T WORK. ENGINE CHECK LIGHT CAME ON. *AK
NHTSA complaint #846184 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE VEHICLE REVS UP/IDLES WHEN AT THE STOP. THE ONLY TIME THIS WILL NOT OCCUR IS WHEN THE AIR CONDITIONER IS RUNNING, AND DRIVER MUST HIT THE BRAKES. VEHICLE HAS BEEN IN FOR SERVICE 9-10 TIMES, AND DEALER CANNOT DETERMINE WHAT IS CAUSING THE DEFECT.
NHTSA complaint #837294 — an unverified report by a vehicle owner.
SEATS
SEATS ARE TORN/THREADS UNRAVELING.
NHTSA complaint #523162 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CRANK SENSOR FAILED CAUSING ENGINE FAILURE AND SHUT DOWN.
NHTSA complaint #604649 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:ANCHORAGE
DRIVERS SEAT BELT FAILED.
NHTSA complaint #604340 — an unverified report by a vehicle owner.
PARKING BRAKE
HAND BRAKE FAILED.
NHTSA complaint #604327 — an unverified report by a vehicle owner.
SEAT BELTS
REAR SEAT BELT DOES NOT FASTEN PROPERLY.
NHTSA complaint #532636 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
NO DEPLOYMENT OF DRIVER'S AIR BAG DURING A COLLISION. ALSO DRIVER'S AND PASSENGER'S SHOULDER HARNESSES DID NOT RESTRAIN DRIVER OR CHILD IN PASSENGER'S SEAT, RESULTING IN INJURIES.
NHTSA complaint #526222 — an unverified report by a vehicle owner.
SEAT BELTS:FRONT:WEBBING
NO DEPLOYMENT OF DRIVER'S AIR BAG DURING A COLLISION. ALSO DRIVER'S AND PASSENGER'S SHOULDER HARNESSES DID NOT RESTRAIN DRIVER OR CHILD IN PASSENGER'S SEAT, RESULTING IN INJURIES.
NHTSA complaint #526222 — an unverified report by a vehicle owner.