Owners have filed 26 complaints
about the 1998 Dodge VAN with NHTSA between 1999 and 2017.
The largest single group is the electrical system.
Across this model's run it ranks 8 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 48
Against the median year of the Dodge VAN. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1998 Dodge VAN
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
415.4%
Median failure at 108,900 miles
Doors, Latches & Locks
311.5%
Median failure at 70,000 miles
Airbags
311.5%
Median failure at 57,081 miles
Tires
27.7%
Fuel & Propulsion
27.7%
Acceleration & Cruise Control
27.7%
Suspension
27.7%
Brakes
27.7%
Median failure at 90,000 miles
Seat Belts
13.8%
Windows, Mirrors & Wipers
13.8%
Lights
13.8%
Steering
13.8%
Transmission & Drivetrain
13.8%
Median failure at 95,000 miles
Engine & Cooling
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
50,000 – 74,999 miles
225.0%
75,000 – 99,999 miles
450.0%
100,000 – 149,999 miles
225.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1999peak 3Aug 2017
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Portland, OR
TIRES
ON AUG. 8, 2017 I WAS DRIVING A LEVEL 2 LANE SECLUDED ASPHALT ROAD IN MY 1998 DODGE CAMPER VAN. THE VAN IS DODGE 3500 EXTENDED MODEL, MODIFIED BY SPORTSMOBILE INTO A CAMPER VAN IN 1999. AT A SPEED OF ABOUT 50 MPH SUDDENLY A LOUD NOISE OCCURRED AND PIECE OF TIRE BEGAN TO FLY OFF. THE TIRES HAS BEEN RECENTLY ROTATED AND PRESSURE ADJUSTED TO ABOUT 80 PSI BY LES SCHWAB TIRES. WE HAD BEEN ON A ROAD TRIP SO I CHECKED TIRE INFLATION ABOUT EVERY DAY. THE TIRE TREAD HAD DISINTEGRATED AND PART OF IT HAD FLOWN OFF BUT THE TIRE WAS STILL INFLATED (AND STILL IS). ABOUT A QUARTER OF THE TREAD IS GONE. FORTUNATELY THERE WAS NO TRAFFIC AND WE WERE ABLE TO PULL OVER AND REPLACE THE TIRE. HOWEVER UNDER NORMAL HIGHWAY DRIVING AND ESPECIALLY IF THE TIRE HAD BEEN IN FRONT I BELIEVE I WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL AND THE VAN WOULD LIKELY ROLLED.
NHTSA complaint #11013803 — an unverified report by a vehicle owner.
at 70,000 milesMorgan Hill, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT*: THE CONTACT STATED THE DRIVER'S SIDE DOOR WILL NOT OPEN. THE VEHICLE IS EQUIPPED WITH AUTOMATIC DOOR LOCKS; HOWEVER THERE IS NO OVER RIDE FOR THE LOCKS. THE DOOR CAN NOT BE OPENED FROM THE INSIDE OR OUTSIDE. NEITHER THE DEALER NOR MANUFACTURER HAVE BEEN ALERTED.
NHTSA complaint #10154662 — an unverified report by a vehicle owner.
at 95,000 milesSpringfield, VT
POWER TRAIN:AUTOMATIC TRANSMISSION
1998 DODGE GRAND CARAVAN; RATTLING SOUND FROM ENGINE AREA FOR A FEW WEEKS, INTERMITTENT. SOUNDED FINE WHEN WE BOUGHT IT, USED, IN JULY. TOTALLY LOST THE TRANSMISSION OVER LABOR DAY WEEKEND, STRANDING MY HUSBAND AND I AND OUR 6-YEAR OLD DAUGHTER ALMOST 2 HOURS FROM HOME. NOW HAVE TO INVEST NEARLY $2,000 TO REBUILD THIS TRANSMISSION.
NHTSA complaint #10136247 — an unverified report by a vehicle owner.
at 89,000 milesDetroit, MI
ELECTRICAL SYSTEM
1-AIR BAG LIGHT CAME ON 2-CRUISE CONTROL STOPPED WORKING 3-HORN STOPPED WORKING.
NHTSA complaint #10132603 — an unverified report by a vehicle owner.
at 128,800 milesBentonville, AR
ELECTRICAL SYSTEM
POWER DOOR LOCK ACTUATOR MOTOR FAILURES - TRAPPING OCCUPANTS INSIDE THE VEHICLE. OPERATING THE INSIDE DOOR HANDLE HAS NO EFFECT, NOR CAN THE LOCKING ROD BE RAISED MANUALLY; DOOR CANNOT BE OPENED FROM OUTSIDE THE VEHICLE BY THE DOOR HANDLE OR TURNING THE KEY LOCKING/UNLOCKING MECHANISM. DEALER HAS TO REMOVE INTERIOR DOOR PANEL, DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $200.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.
NHTSA complaint #10120065 — an unverified report by a vehicle owner.
at 128,865 milesBentonville, AR
ELECTRICAL SYSTEM
POWER DOOR LOCK ACTUATOR MOTOR FAILURES - TRAPPING OCCUPANTS INSIDE THE VEHICLE. OPERATING THE INSIDE DOOR HANDLE HAS NO EFFECT, NOR CAN THE LOCKING ROD BE RAISED MANUALLY; DOOR CANNOT BE OPENED FROM OUTSIDE THE VEHICLE BY THE DOOR HANDLE OR TURNING THE KEY LOCKING/UNLOCKING MECHANISM. DEALER HAS TO REMOVE INTERIOR DOOR PANEL, DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $200.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.
NHTSA complaint #10120068 — an unverified report by a vehicle owner.
at 89,000 milesPineville, MO
ELECTRICAL SYSTEM
POWER DOOR LOCK ACTUATOR MOTOR FAILURE - TRAPPED PASSENGER INSIDE THE VEHICLE. EXITING THE VEHICLE REQUIRED CRAWLING OVER THE CENTER CONSOLE, AND EXITING VIA ANOTHER DOOR WITH A STILL FUNCTIONAL LOCKING MECHANISM. DEALER HAD TO REMOVE INTERIOR DOOR PANEL AND DESTROY THE ACTUATOR MOTOR, AND INSTALL A NEW UNIT AT APPROXIMATELY $250.00 PARTS & LABOR. OLD ACTUATOR WAS RETAINED BY FLETCHER CHRYSLER-DODGE DEALERSHIP IN ROGERS, AR.
NHTSA complaint #10120074 — an unverified report by a vehicle owner.
Apple Valley, CA
AIR BAGS
I STARTED THE VAN THAT MORNING AND THE AIRBAG LIGHT REMAINED ON. I WAS NOT AWARE AT THAT TIME THAT MY HORN AND CRUISE CONTROL WERE ALSO AFFECTED. I FOUND THAT THE HORN DIDN'T WORK WHEN A VEHICLE PULLED OUT IN FRONT OF ME AND I ALMOST HIT IT. AFTER THAT I CHECKED THE FUSES AND RELAYS BUT FOUND NOTHING WRONG. I EVEN TOOK THE HORNS OFF THE VAN AND WIRED THEM UP DIRECTLY TO THE BATTERY. ALSO MY CRUISE CONTROL WORKED FINE UNTIL THE PRODUCT FAILED. NOW THAT DODGE FIXED THE CLOCKSPRING THE AIRBAG LIGHT IS OFF, I DON'T KNOW IF THE AIRBAG WILL WORK ? THE HORN WORKS BUT IT'S NOT AS LOUD AS IT USED TO BE, AND OF COURSE THE CRUISE CONTROL DON'T. THE CRUISE LIGHT FLASHES OR STAYS ON FOR A SHORT TIME AND I HOPE IT DON'T SHORT OUT AND CAUSE A ELECTRICAL FIRE OR THE CRUISE SYSTEM TURNS ON AND I CAN'T TURN IT OFF? I CALLED TO TAKE THE VAN BACK THE NEXT DAY AFTER I HAD SAT AT THE DODGE DEALER FOR A COUPLE HOURS THE NIGHT BEFORE TO GET THIS ISSUE RESOLVED, AND I WAS TOLD IT WOULD BE AN $80.00 CHARGE UNLESS IT WAS SOMETHING THAT THEY CAUSED. I TOLD THE PERSON THAT IT HAD BEEN WORKING FINE UNTIL THERE PRODUCT FAILED,AND I DIDN'T THINK I SHOULD HAVE TO PAY. REGARDLESS TO SAY I DIDN'T TAKE THE VAN BACK. I DON'T HAVE AN EXTRA $80.0 O GIVE AWAY. OH AND A STRANGE COINCIDENCE, THE ESTIMATE FOR THE CLOCKSPRING IS $80.00 WITHOUT A RECALL NOTICE, IF YOUR VEHICLE IS ON THE LIST. I WAS SERIOUSLY THINKING ABOUT BUYING A NEW DODGE TRUCK BUT AFTER THIS I MIGHT JUST GO WITH TOYOTA. I NEVER GOT TO SEE THE PART THAT FAILED.
NHTSA complaint #10110163 — an unverified report by a vehicle owner.
Folsom, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY WIFE AND I NOTICED A SMOKY ODOR IN THE INTERIOR OF THE VAN A YEAR AGO. AFTER REPLACING SEVERAL ENGINE GASKETS AND PRESSURE-WASHING THE ENGINE BLOCK TO RULE OUT BURNING OIL, THE SMELL CONTINUED TO GET WORSE. FINALLY, MIDAS DISCOVERED A CRACKED CROSSOVER PIPE WAS ALLOWING ENGINE EXHAUST TO ESCAPE AND ENTER INTERIOR OF THE CAB. UNFORTUNATELY, THIS PART HAS BEEN ON A NATIONAL BACKORDER WITH DODGE FOR OVER 3 MONTHS AND OVER 1,000 OF THESE PARTS ARE ON ORDER ACROSS THE COUNTRY. ACCORDING TO MIDAS, THIS IS A VERY COMMON PROBLEM WITH THE GRAND CARAVANS AND LONG DELAYS DUE TO NATIONAL BACKORDERS IS TYPICAL FOR THIS PART. THE DANGER IS THAT LARGE AMOUNTS OF CARBON MONOXIDE ENTERS THE VEHICLE. MY SON HAS BEEN COMPLAINING OF HEADACHES WHILE RIDING IN THE VAN. AFTER 3 MONTHS OF WAITING, WE FINALLY WORKED OUT WITH MIDAS A CUSTOM RETROFIT OF ANOTHER MANUFACTURERS CROSSOVER PIPE AND THAT SEEMS TO HAVE WORKED. THE DODGE PART NUMBER IS 4694374. IT'S ONLY A MATTER OF TIME BEFORE THE CARBON MONOXIDE KILLS SOMEONE WHILE THEY ARE DRIVING.
NHTSA complaint #10106244 — an unverified report by a vehicle owner.
at 57,081 milesSarasota, FL
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
NAR 04/10/2003 THE CONSUMER IS REQUESTING REIMBURSEMENT FOR REPAIRS DONE ON AIR BAG ASSEMBLY. AFTER REPAIRS WERE MADE A RECALL WAS ISSUED. THE CONSUMER HAS INCLUDING RECEIPTS OF THE AMOUNT PAID FOR REPAIRS BUT DODGE HAS REFUSED TO MAKE PAYMENTS. PLEASE INVESTIGATE.
NHTSA complaint #10015656 — an unverified report by a vehicle owner.
at 90,000 milesMunster, IN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
WHILE PULLING INTO THE DRIVEWAY BRAKES FAILED. DRIVER NOTICED FLUID LEAKING UNDER THE VEHICLE DUE TO A RUPTURED BRAKE LINE.
NHTSA complaint #10050315 — an unverified report by a vehicle owner.
Corning, NY
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
LEFT FRONT BEARING FAILED AT 36,000, AGAIN AT 52,000. RIGHT FAILED AT 63,000, BOTH AT 65,000. RIGHT FAILED AGAIN AT 69,100. BOTH BEARINGS AND SPINDLES REPLACED. RIGHT FAILED AGAIN AT 69,146.
NHTSA complaint #763678 — an unverified report by a vehicle owner.
Corning, NY
SUSPENSION:FRONT:WHEEL BEARING
LEFT FRONT BEARING FAILED AT 36,000, AGAIN AT 52,000. RIGHT FAILED AT 63,000, BOTH AT 65,000. RIGHT FAILED AGAIN AT 69,100. BOTH BEARINGS AND SPINDLES REPLACED. RIGHT FAILED AGAIN AT 69,146.
NHTSA complaint #763678 — an unverified report by a vehicle owner.
Bridgeville, PA
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE MAKING A TURN INTO DRIVEWAY, VEHICLE STALLED, DEALER STATED THE AUTOMATIC IDLE SPEED MOTOR THAT REGULATES THE IDLE OF THE MOTOR WAS CARBONED AND CAUSED VEHICLE TO SHUT OFF. *SLC
NHTSA complaint #564001 — an unverified report by a vehicle owner.
Bridgeville, PA
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE MAKING A TURN INTO DRIVEWAY, VEHICLE STALLED, DEALER STATED THE AUTOMATIC IDLE SPEED MOTOR THAT REGULATES THE IDLE OF THE MOTOR WAS CARBONED AND CAUSED VEHICLE TO SHUT OFF. *SLC
NHTSA complaint #564001 — an unverified report by a vehicle owner.
Loudon, TN
TIRES:VALVE
B3500 MODEL VEHICLE - VALVE STEM IS SEPARATING FROM RUBBER AND METAL, CAUSING TIRES TO DEFLATE FASTER. VALVE STEM IS MANUFACTURED BY SCHRADER PART # TR-600HP. YEAR OF VEHICLE 1998.*AK
NHTSA complaint #8002652 — an unverified report by a vehicle owner.
Washington, MI
SUSPENSION:FRONT
LOW SPEED WOBBLE - TSB 22-02-99.
NHTSA complaint #738582 — an unverified report by a vehicle owner.
Grapeland, TX
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL LEAKAGES HAVE OCCURRED ON AT LEAST THREE SEPARATE OCCASIONS. ON EACH OCCASION, PROBLEMS WERE "FIXED" BUT LEAKAGES SUBSEQENTLY OCCURRED.
NHTSA complaint #722852 — an unverified report by a vehicle owner.
Greensboro, NC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
AS OF THIS DATE, I HAVE HAD TO REPLACE THE FRONT BRAKE ROTORS AND PADS. THE FIRST INCIDENT WAS AT 8,000 MILES, REPLACED THE FRONT ROTORS, CALIPERS, AND BRAKE PADS. THE SECOND INCIDENT, I HAD THE VEHICLE BACK IN 4 MONTHS FOR THE SAME PROBLEM. THIS DATE, 05-18-00, I AGAIN HAD TO HAVE THE ROTORS AND PADS REPLACED AT MY EXPENSE. THE VEHICLE IS ONLY 2 YEARS OLD AND HAS ONLY JUST TURNED 20,000 MILES. I FEEL THERE IS SOME KIND OF DEFECT IN THE PARTS OR IN THE MANUFACTORING OF THE PARTS.
NHTSA complaint #722901 — an unverified report by a vehicle owner.
SAN Ramon, CA
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL WAS LEAKING FROM THE FUEL TANK. ALSO, DEALER PREVIOUSLY REPLACED TWO OTHER FAULTY FUEL TANKS WHICH LEAKED. CONSUMER HAS CONTACTED THE DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.
NHTSA complaint #862317 — an unverified report by a vehicle owner.
SAN Diego, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCK.
NHTSA complaint #609565 — an unverified report by a vehicle owner.
Camarillo, CA
INTERIOR LIGHTING
INTERIOR LIGHTS.
NHTSA complaint #609797 — an unverified report by a vehicle owner.
Miami, FL
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WINDSHIELD WIPER WILL QUIT WORKING DURING OPERATION, CAUSING POOR VISIBILITY . DEALER HAS REPLACED MOTOR TWICE, BUT DEFECT KEEPS REOCCURRING.
NHTSA complaint #847201 — an unverified report by a vehicle owner.
Benton, AR
AIR BAGS:ON-OFF SWITCH ASSEMBLY
CONSUMER APPROVED FOR THE ON/OFF AIR BAG SWITCH, HOWEVER DEALERSHIP WILL NOT PERFORM WORK. MJS
NHTSA complaint #545419 — an unverified report by a vehicle owner.
LOS Angele, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR LOCK FAILED. NM
NHTSA complaint #608133 — an unverified report by a vehicle owner.