FaultScore

Ford E350 vs Mercedes Benz R350

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Ford E350 Mercedes Benz R350
Complaints on file 123 307
Model years covered 1983–2011 2006–2012
Worst model year 2006
Best model year 2010
Crashes reported 1 7
Fires reported 22 19
Injuries reported 1 12
Deaths reported 0 0
Most complained-about part Brakes Suspension
Share of complaints involving harm 19.5% 12.4%

Ford E350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 46 37.4%
Engine & Cooling 15 12.2%
Electrical System 15 12.2%
Body & Structure 12 9.8%
Fuel & Propulsion 10 8.1%
Tires 9 7.3%
Transmission & Drivetrain 5 4.1%
Suspension 3 2.4%

Mercedes Benz R350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 55 17.9%
Engine & Cooling 54 17.6%
Airbags 40 13.0%
Brakes 23 7.5%
Transmission & Drivetrain 20 6.5%
Seats 20 6.5%
Steering 17 5.5%