Harley-Davidson Soft Tail vs Buick Cascada

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Harley-Davidson Soft Tail Buick Cascada
Complaints on file 28 69
Model years covered 2009–2009 2016–2019
Worst model year — 2016
Best model year — 2017
Crashes reported 0 2
Fires reported 1 0
Injuries reported 0 2
Deaths reported 0 0
Most complained-about part Electrical System Engine & Cooling
Share of complaints involving harm 3.6% 5.8%

Harley-Davidson Soft Tail by year

09
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 6 21.4%
Fuel & Propulsion 6 21.4%
Transmission & Drivetrain 4 14.3%
Lights 3 10.7%
Engine & Cooling 2 7.1%
Brakes 2 7.1%
Tires 2 7.1%
Seats 2 7.1%

Buick Cascada by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 21 30.4%
Body & Structure 15 21.7%
Windows, Mirrors & Wipers 10 14.5%
Other & Unspecified 10 14.5%
Electrical System 4 5.8%
Transmission & Drivetrain 2 2.9%
Brakes 2 2.9%
Wheels 2 2.9%