Jaguar Vanden Plas vs Ford C-Max Energi

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Jaguar Vanden Plas Ford C-Max Energi
Complaints on file 74 181
Model years covered 1984–2004 2013–2017
Worst model year — 2013
Best model year — 2017
Crashes reported 6 17
Fires reported 1 5
Injuries reported 5 6
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 16.2% 15.5%

Jaguar Vanden Plas by year

84 85 88 89 90 91 94 95 96 97 98 99 00 01 02 03 04
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 17 23.0%
Acceleration & Cruise Control 15 20.3%
Brakes 5 6.8%
Transmission & Drivetrain 4 5.4%
Electrical System 4 5.4%
Seat Belts 4 5.4%
Airbags 3 4.1%
Steering 3 4.1%

Ford C-Max Energi by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 18 9.9%
Steering 18 9.9%
Driver Assist & Collision Avoidance 13 7.2%
Body & Structure 12 6.6%
Other & Unspecified 12 6.6%
Engine & Cooling 10 5.5%
Fuel & Propulsion 10 5.5%