Owners have filed 20 complaints
about the 2015 Ford C-Max Energi with NHTSA between 2016 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 3 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 28
Against the median year of the Ford C-Max Energi. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
73% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2015 compares with every other Ford C-Max Energi
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2015 Ford C-Max Energi
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Driver Assist & Collision Avoidance
525.0%
Median failure at 82,000 miles
Electrical System
420.0%
1 crashes, 0 fires · median 19,449 mi
Steering
315.0%
1 crashes, 0 fires · median 31,750 mi
Other & Unspecified
15.0%
1 crashes, 0 fires · median 6,000 mi
Doors, Latches & Locks
15.0%
Windows, Mirrors & Wipers
15.0%
Median failure at 4,000 miles
Body & Structure
15.0%
1 crashes, 0 fires · median 8,200 mi
Brakes
15.0%
Median failure at 20,000 miles
Airbags
15.0%
1 crashes, 0 fires · median 8,200 mi
Transmission & Drivetrain
15.0%
Median failure at 90,000 miles
Engine & Cooling
15.0%
1 crashes, 0 fires · median 8,200 mi
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
746.7%
10,000 – 24,999 miles
426.7%
25,000 – 49,999 miles
16.7%
50,000 – 74,999 miles
16.7%
75,000 – 99,999 miles
16.7%
100,000 – 149,999 miles
16.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2016peak 4Jul 2026
NHTSA investigations into the 2015 Ford C-Max Energi
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
RQ19005Opened 19 Dec 2019Closed 7 Feb 2022LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...
PE16001Opened 16 Jan 2016Closed 29 Oct 2016LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 8,200 milesBeaverton, ORCrash
AIR BAGS
ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.
NHTSA complaint #10865727 — an unverified report by a vehicle owner.
at 8,200 milesBeaverton, ORCrash
STRUCTURE:BODY
ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.
NHTSA complaint #10865727 — an unverified report by a vehicle owner.
at 8,200 milesBeaverton, ORCrash
ENGINE
ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.
NHTSA complaint #10865727 — an unverified report by a vehicle owner.
at 6,000 milesRancho Mirage, CACrash
STEERING
1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO 70)
NHTSA complaint #10836817 — an unverified report by a vehicle owner.
at 6,000 milesRancho Mirage, CACrash
UNKNOWN OR OTHER
1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO 70)
NHTSA complaint #10836817 — an unverified report by a vehicle owner.
at 6,000 milesRancho Mirage, CACrash
ELECTRICAL SYSTEM
1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO 70)
NHTSA complaint #10836817 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 49,000 milesKnoxville, MD
BACK OVER PREVENTION
The contact owns a 2015 Ford C-Max Energi. The contact stated that while reversing at an undisclosed speed, the rearview camera was inoperative, and the image was intermittently upside down. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed and determined that a software update was needed. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer to be diagnosed, and the contact was informed that another unknown software update was needed. The vehicle was repaired; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and stated that the parts were only available for the 2022 Mustang vehicles. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 49,000.
NHTSA complaint #11751168 — an unverified report by a vehicle owner.
at 115,000 milesBurbank, CA
BACK OVER PREVENTION
The contact owns a 2015 Ford C-Max Energi. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image failed to function properly, and the image appeared upside down. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 115,000.
NHTSA complaint #11733422 — an unverified report by a vehicle owner.
Ontario, 00
BACK OVER PREVENTION
The contact owns a 2015 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11714148 — an unverified report by a vehicle owner.
Troy, MI
BACK OVER PREVENTION
The contact owns a 2015 Ford C-Max Energi. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called the local dealer and the manufacturer for an ETA on parts availability and was informed that a date was not available. The contact was informed that another letter would be sent from the manufacturer whenever the part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11713998 — an unverified report by a vehicle owner.
Upland, CA
BACK OVER PREVENTION
The contact owns a 2015 Ford C-MAX Energi. The contact stated that while reversing, the rear-view camera displayed a black screen. The contact stated that occasionally the rear-view camera displayed images of previous displays. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not available. The contact was an elderly person who needed the use of the rear-view camera display and needed the vehicle to be repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11711546 — an unverified report by a vehicle owner.
at 90,000 milesWaverly, IA
POWER TRAIN
The contact owned a 2015 Ford C-Max Energi. The contact stated upon parking and turning off the vehicle by a river, the vehicle later rolled away into the river. The vehicle was unoccupied. The contact was able to extract the vehicle out of the river with the assistance of professionals. The vehicle was towed to a tow lot where the vehicle was deemed a total loss. The dealer was notified of the failure but provided no assistance. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11474531 — an unverified report by a vehicle owner.
at 20,000 milesSan Diego, CA
ELECTRICAL SYSTEM
The contact owns a 2015 Ford C-Max Energi. The contact stated that the manufacturer label indicated that the vehicle was drivable for 22 miles when fully charged; however, the vehicle was only drivable for approximately 14 miles. Additionally, the contact stated that occasionally, the vehicle was only drivable for 8 miles. The dealer was notified of the failure and advised the contact that the failure was related to the tires. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 20,000.
NHTSA complaint #11469819 — an unverified report by a vehicle owner.
at 20,000 milesSunrise, FL
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. WHILE PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO TURN OFF THE IGNITION. ALSO, THE ABS SERVICE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SAWGRASS FORD (LOCATED AT 14501 W SUNRISE BLVD, SUNRISE, FL 33323, (954) 851-9000), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #11288025 — an unverified report by a vehicle owner.
at 20,000 milesSunrise, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. WHILE PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO TURN OFF THE IGNITION. ALSO, THE ABS SERVICE WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V436000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO SAWGRASS FORD (LOCATED AT 14501 W SUNRISE BLVD, SUNRISE, FL 33323, (954) 851-9000), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
NHTSA complaint #11288025 — an unverified report by a vehicle owner.
at 57,500 milesGroveland, MA
STEERING
THIS CAR HAS 57,500 MILES AND IS INSIDE THE POWERTRAIN WARRANTY PERIOD. THE POWER ASSIST STEERING FELT STICKY, NOT SMOOTH LIKE NORMAL, SO I TOOK IT IN TO THE DEALERSHIP. WHEN ALMOST THERE AN ERROR LIGHT CAME ON SAYING THERE WAS A POWER STEERING ISSUE. IT CLEARED AND NOTHING HAPPENED, THEN SOON AFTER A POWER STEERING FAULT MESSAGE CAME ON, BUT THE PERFORMANCE WAS STILL STICKY BUT FUNCTIONAL. I PULLED INTO THE DEALERSHIP LOT AND POWERED DOWN, THEN BACK UP TO DRIVE INTO THE SERVICE BAY. THE POWER STEERING WAS NON-OPERATIONAL AT THAT POINT. THE DEALER SERVICE DEPARTMENT STATES THE STEERING RACK NEEDS TO BE REPLACED TO FIX THIS ISSUE. THEY ALSO STATE IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THIS ISSUE HAS BEEN A RECALL ON OTHER FORD MODELS, BUT NOT THE C-MAX SO FAR. THIS IS A SERIOUS SAFETY ISSUE, AND HAS OCCURRED FAR TOO EARLY IN THE LIFETIME OF THE VEHICLE FOR WEAR AND TEAR. THE FIRST SERVICE INTERVAL FOR THE STEERING IS 60,000 MILES AND THIS CAR IS NOT EVEN THERE YET.
NHTSA complaint #11151212 — an unverified report by a vehicle owner.
at 18,899 milesLenoir, NC
ELECTRICAL SYSTEM
FOR THE 5TH TIME MY VEHICLE HAS DIED DUE TO A VOLTAGE DRAW ON THE 12V BATTERY. THE VEHICLE HAS BEEN TO THE FORD SERVICE CENTER 5 TIMES THE MOST RECENT FOR 3 WEEKS AND IT STILL FAILS DUE TO A POWER ISSUE. THE VEHICLE IS UNRELIABLE DUE TO FREQUENT ELECTRICAL SYSTEM FAILURES. THE ELECTRICAL SYSTEM FAILURES STARTED ON 2/2/2017, AND CONTINUED THROUGH 3/12/2017, 3/22/2017, 4/3/2017 AND 4/26/2017
NHTSA complaint #10980962 — an unverified report by a vehicle owner.
Monrovia, CA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FAILED TO REMAIN SECURELY LOCKED AND OPENED TWICE WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE TWO MONTHS AGO. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS NO MANUFACTURER RECALL TO REPAIR THE VEHICLE. THE DEALER PROVIDED NO REPAIR SOLUTION. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS WERE NOT AVAILABLE. THE NOTICE INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10915510 — an unverified report by a vehicle owner.
at 4,000 milesPhiladelphia, PA
VISIBILITY
TL* THE CONTACT OWNS A 2015 FORD C-MAX ENERGI. THE CONTACT STATED THAT THE VEHICLE WAS PARKED DURING NINETY DEGREE TEMPERATURE WEATHER WHEN IT WAS NOTICED THAT THE MOON ROOF CRACKED EXTENSIVELY. THE DEALER WAS NOTIFIED AND AT THE DEALER'S REQUEST, THE VEHICLE WAS TAKEN TO THE DEALER'S LOCATION FOR EXAMINATION. THE DEALER INFORMED THE CONTACT THAT THE CRACKS APPEARED TO BE AN IMPACT DAMAGED, STATING THAT SOMETHING MIGHT HAVE HIT THE ROOF AND THAT THE MANUFACTURER WOULD NOT BE RESPONSIBLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000.
NHTSA complaint #10871820 — an unverified report by a vehicle owner.
at 8,200 milesBeaverton, ORCrash
AIR BAGS
ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.
NHTSA complaint #10865727 — an unverified report by a vehicle owner.
at 8,200 milesBeaverton, ORCrash
STRUCTURE:BODY
ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.
NHTSA complaint #10865727 — an unverified report by a vehicle owner.
at 8,200 milesBeaverton, ORCrash
ENGINE
ABOUT A MONTH AGO IN APRIL 2016, I PULLED INTO MY DRIVEWAY AND UPON PRESSING THE BRAKE PEDAL THE CAR SURGED AHEAD AND STRUCK MY GARAGE DOOR, DAMAGING IT. IN THIS INSTANCE I MOVED THE SHIFT LEVER INTO REVERSE TO STOP THE CAR. ON MAY17, 2016 AFTER PICKING UP MY GRANDSON FROM HIS SCHOOL, I EXPERIENCED A SUDDEN UNEXPLAINED ACCELERATION WITH NO DEPRESSION OF THE GAS PEDAL, AND DESPITE DEPRESSING THE BRAKE PEDAL AS HARD AS I COULD, WOULD NOT STOP UNTIL I HIT AND SEVERELY DAMAGED MY CAR AND 2 OTHER CARS, THEN WAS ONLY ABLE TO STOP THE CAR BY MOVING THE SHIFT LEVER INTO PARK. THIS WAS THE 2ND TIME I EXPERIENCED THIS PROBLEM, AND I AM VERY CONCERNED THIS CAN HAPPEN YET AGAIN AND CAUSE EVEN MORE SEVERE DAMAGE AND POSSIBLY INJURY.
NHTSA complaint #10865727 — an unverified report by a vehicle owner.
at 6,000 milesRancho Mirage, CACrash
STEERING
1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO 70)
NHTSA complaint #10836817 — an unverified report by a vehicle owner.
Hayward, CA
STEERING
FOUND CORROSION ON BOTH SIDE STEERING AXLES AND STEERING KNUCKLE AT 17K, TOOK IT TO SUNNYVALE FORD IN CA, THEY GAVE ME THE ANSWER WAS IT'S NORMAL CONDITIONS IT'S BARE METALS , FORD WAS LAYING TO THE CONSUMER, ALSO COOLANT SPILL OUT FROM HIGH VOLTAGE RESERVOIR, DEALERSHIP SAID THOSE ARE NORMAL CONDITIONS NO NEED TO TAKE CARE ABOUT IT ,STEERING WHEEL WAS COCK TO EITHER SIDE FORD DEALERSHIP DOES NOT ABLE TO FIXED STEERING WHEEL ON CENTER, CORROSION FOUND ON EVERY FORD VEHICLE AND IT'S NORMAL, I THINK GOVERNMENT SHOULD STEP IN AND GET A RECALL FOR THOSE ISSUED.
NHTSA complaint #10836867 — an unverified report by a vehicle owner.
at 6,000 milesRancho Mirage, CACrash
UNKNOWN OR OTHER
1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO 70)
NHTSA complaint #10836817 — an unverified report by a vehicle owner.
at 6,000 milesRancho Mirage, CACrash
ELECTRICAL SYSTEM
1. REAR WINDOWS OPEN 6 TO 8 INCHES UPON RETURNING TO CAR FROM STORE- HAPPENED 4 TIMES. (SITTING IN PARKING LOTS) 2. CAR ON OVERNIGHT IN GARAGE. GARAGE HAS THE GAS FURNACE AND HEATER 3. DOES NOT STEER WHEN YOU WANT IT TO./ JUST TAKES OFF ON ITS OWN/ CAUSED WRECK. SLOW LEFT TURN. WENT ALL BY ITSELF INTO THE SIDEWALK. 4. DOES NOT TURN OFF OR ON WHEN TOLD TO DO SO/ MOVES AFTER PARKED, EVEN IF FULLY BELTED IN 5. THE SYNC DOES NOT WORK AND NAVIGATION GOT ME LOST TWICE IN LA 6. HUMMING NOISES AND VIBRATION BELOW MY FEET AT SPEED (65 TO 70)
NHTSA complaint #10836817 — an unverified report by a vehicle owner.