Jaguar XJS vs Toyota Echo

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure	Jaguar XJS	Toyota Echo
Complaints on file	107	262
Model years covered	1978–2002	2000–2005
Worst model year	—	2000
Best model year	—	2005
Crashes reported	5	91
Fires reported	19	11
Injuries reported	2	65
Deaths reported	0	2
Most complained-about part	Fuel & Propulsion	Airbags
Share of complaints involving harm	24.3%	64.5%

Jaguar XJS by year

1 1 1 1 5 7 2 1 7 17 19 8 6 1 10 7 9 2 1 1

78 80 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 98 01 02

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Fuel & Propulsion 29 27.1%

Electrical System 14 13.1%

Seat Belts 10 9.3%

Brakes 9 8.4%

Engine & Cooling 8 7.5%

Body & Structure 6 5.6%

Suspension 5 4.7%

Acceleration & Cruise Control 5 4.7%

Toyota Echo by year

117 63 45 23 1 13

00 01 02 03 04 05

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 49 18.7%

Brakes 44 16.8%

Acceleration & Cruise Control 31 11.8%

Engine & Cooling 25 9.5%

Transmission & Drivetrain 21 8.0%

Electrical System 17 6.5%

Equipment & Accessories 10 3.8%

Suspension 9 3.4%