Kawasaki Concours 14 vs Lexus IS 300

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Kawasaki Concours 14 Lexus IS 300
Complaints on file 64 156
Model years covered 2008–2021 2001–2022
Worst model year — 2002
Best model year — 2004
Crashes reported 0 32
Fires reported 1 7
Injuries reported 3 18
Deaths reported 0 0
Most complained-about part Brakes Body & Structure
Share of complaints involving harm 6.3% 36.5%

Kawasaki Concours 14 by year

08 09 11 12 13 14 16 17 21
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 24 37.5%
Engine & Cooling 5 7.8%
Electrical System 5 7.8%
Doors, Latches & Locks 5 7.8%
Equipment & Accessories 5 7.8%
Body & Structure 4 6.3%
Seats 4 6.3%
Fuel & Propulsion 3 4.7%

Lexus IS 300 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Body & Structure 22 14.1%
Acceleration & Cruise Control 18 11.5%
Other & Unspecified 18 11.5%
Suspension 14 9.0%
Transmission & Drivetrain 12 7.7%
Engine & Cooling 11 7.1%
Brakes 11 7.1%
Tires 11 7.1%