Owners have filed 23 complaints
about the 2004 Lexus IS 300 with NHTSA between 2005 and 2018.
The largest single group is the body & structure.
Across this model's run it ranks 5 of 5 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Lexus IS 300. 50 means typical for this
model; 100 means roughly double.
Severity — 90
17.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 30
18% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Lexus IS 300
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Acceleration & Cruise Control
417.4%
1 crashes, 0 fires · median 46,463 mi
Body & Structure
417.4%
Median failure at 55,000 miles
Other & Unspecified
313.0%
Median failure at 80,000 miles
Airbags
313.0%
1 crashes, 0 fires · median 50,000 mi
Tires
28.7%
1 crashes, 0 fires · median 91,000 mi
Engine & Cooling
28.7%
Median failure at 115,000 miles
Wheels
14.3%
Median failure at 40,000 miles
Windows, Mirrors & Wipers
14.3%
Suspension
14.3%
Median failure at 15,000 miles
Brakes
14.3%
Electrical System
14.3%
Median failure at 253,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
15.9%
25,000 – 49,999 miles
423.5%
50,000 – 74,999 miles
423.5%
75,000 – 99,999 miles
211.8%
100,000 – 149,999 miles
529.4%
150,000+ miles
15.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2005peak 2Sep 2018
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 34,527 milesAtlanta, GACrash
VEHICLE SPEED CONTROL
TL*THE CONTACT LEASED A 2004 LEXUS IS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE STEPS ON A RAILING OF A BUILDING. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO GAIN CONTROL OF THE VEHICLE. A POLICE REPORT WAS FILED, BUT SHE DID NOT RECEIVE A COPY. THE VEHICLE WAS REPAIRED AT THE INSURANCE COMPANIES EXPENSE. THE WEATHER WAS NOT A FACTOR. THE APPROXIMATE FAILURE MILEAGE WAS 34,527. UPDATED 06/03/10.
NHTSA complaint #10326417 — an unverified report by a vehicle owner.
at 40,000 milesPeoria, AZCrash3 injured
AIR BAGS:FRONTAL
ON JULY 18, 2008, I WAS DRIVING MY LEXUS IS-300. MY WIFE AND I EXITED THE HIGHWAY AND STOPPED AT A STOP LIGHT ON THE OFF RAMP. WHILE WAITING TO PROCEED THROUGH THE STOPLIGHT, WE WERE STRUCK FROM BEHIND BY ANOTHER DRIVER GOING APPROXIMATELY 50 MILES AN HOUR ESTIMATED BY THE POLICE OFFICER. THE REAR END COLLISION WAS SO FORCEFUL WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. OUR VEHICLE (LEXUS IS 300) IS TOTALED - THE BACKEND COMPLETELY CRUSHED AND FRONT END SEVERELY CRUSHED. OUR FRONT AND SIDE IMPACT BAGS DID NOT DEPLOY. I RECEIVED A MAJOR HEAD CONTUSION AND WAS TAKEN TO THE HOSPITAL. WE WOULD LIKE TO KNOW WHY THE AIR BAGS DID NOT DEPLOY AND IS THIS A COMMON PROBLEM WITH THIS BRAND/MAKE.
NHTSA complaint #10235052 — an unverified report by a vehicle owner.
Apex, NCCrash
TIRES
WHILE DRIVING IN INCLEMENT WEATHER THE VEHICLE REAR TRACTION MALFUNCTIONED WHICH RESULTED IN FREQUENT SPINOUTS AND A SUBSEQUENT COLLISION WITH ANOTHER VEHICLE. *NM (2004 LEXUS IS300) THE CONSUMER STATED THE TIRES ON THE VEHICLE PERFORMED POORLY AND SHOULD NOT HAVE BEEN PLACED ON THE VEHICLE. *JB THE CONSUMER STATED THAT EVEN USING THE SNOW FEATURE TRACTION AND THIRD GEAR HE HAD NO CONTROL OF THE VEHICLE WHILE DRIVING LESS THAN 25 MPH.
NHTSA complaint #10109733 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 253,000 milesSumter, SC
ELECTRICAL SYSTEM
THE GAS PEDAL WILL INTERMITTENTLY STOP WORKING. FORCING ONE TO PULL OVER, RESTART THE CAR, AND/OR HAVE THE VEHICLE TOWED FOR REPAIR.
NHTSA complaint #11128695 — an unverified report by a vehicle owner.
at 100,000 milesLafayette, LA
ENGINE
ENGINE QUIT ON HIGHWAY AT 65 MPH COASTED OF SHOULDER OF ROAD. WRECKER DROPPED AT DEALER. THEY MIS DIAGNOSED A BAD COIL. APPROXIMATELY 6 HOURS LATER THE CAR QUIT IN SAME WAY AGAIN. ANOTHER REPAIR SHOP PROPERLY DIAGNOSED THE PROBLEM AS AN IGNITOR CONTROL MODULE. THE ORIGINAL REPAIR CO.COMMUNITY TOYOTA WILL NOT TAKE RESPONSIBILITY FOR THE UNSAFE CONDITION THEY PUT ME IN. TOYOTA COMPANY SAYS THEY HAVE NO CONTROL OR SAY IN SERVICE PROBLEMS CREATED BY DEALERS. THE FIRST QUESTION THE 2ND REPAIR SERVICE ASK WAS THE CAR RUNNING ROUGH. I SAID NO IT JUST QUIT. THIS QUESTION SHOULD HAVE BEEN ASK BY THE TOYOTA DEALER THAT DID THE FIRST REPAIR. COMMUNITY TOYOTA, BAYTOWN TEXAS. I MADE A GOOD FAITH EFFORT TO GET THE DEALER AND TOYOTA CO. TO ACKNOWLEDGE THEY MADE A MISTAKE AND TAKE CORRECTIVE ACTION SO THEY WILL NOT DO UNSAFE WORK IN THE FUTURE. I BELIEVE IN THE INTEREST OF PUBLIC SAFETY SOME ONE SHOULD SEE THAT THE MECHANIC AND SERVICE MANAGER WERE PROPERLY TRAINED. SO THEY DO NOT MAKE THE SAME MISTAKE IN THE FUTURE AND PUT DRIVERS THEIR PASSENGERS AND OTHER VEHICLES AT RISK. I SENT CERTIFIED LETTERS TO DEALER AND TOYOTA CO. DEALER DID NOT RESPOND TOYOTA CO. SAID THEY DID NOT GET INVOLVED WITH SERVICE COMPLAINTS. PROPERLY TRAINING AND SUPERVISING MECHANICS HAS TO BE SOMEBODY'S RESPONSIBILITY. PLEASE ADVISE ME IF YOU CAN HELP.
NHTSA complaint #11097278 — an unverified report by a vehicle owner.
at 50,000 milesWalnut, CA
AIR BAGS
STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP.
NHTSA complaint #10965795 — an unverified report by a vehicle owner.
at 50,000 milesWalnut, CA
UNKNOWN OR OTHER
STICKY RESIDUE DUE TO THE MELTING MATERIAL ON THE DASHBOARD CAUSES FUMES. FUMES ARE TOXIC AND IS GETTING IN THE AC AND VENTILATION. MELTING DASHBOARD. STICKY RESIDUE. CLOTHES WILL STICK TO IT. MELTS WHEN IT GETS HOT IN THE CAR. CURRENTLY LIVING IN CALIFORNIA WHERE IT IS SUMMER WEATHER 9 OUT OF THE 12 MONTHS. PLEASE HELP.
NHTSA complaint #10965795 — an unverified report by a vehicle owner.
at 130,000 milesHollywood, FL
UNKNOWN OR OTHER
THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE IS A 2-3 SECONDS DELAY WHICH CAN CAUSE AN ACCIDENT ESPECIALLY IF YOU ARE CROSSING AN INTERSECTION. I ALMOST GOT HIT TWICE
NHTSA complaint #10924569 — an unverified report by a vehicle owner.
at 130,000 milesHollywood, FL
ENGINE
THE LEXUS IS300 HAVE THE WORST DASH, I DON'T UNDERSTAND WHY LEXUS DIDN'T HAVE A RECALL ON THEM AS THEY DID FOR THE IS250 OR THE IS350. GOD FORBIDS YOU PARK YOUR CAR AT WORK AND AT THE END OF THE DAY WHEN YOU GET IN YOUR VEHICLE AND YOU TOUCH THE DASH OR AROUND THE SHIFTER, IT FEELS LIKE IT IS MELTING. AND SOMETIMES I WONDER IF THERE IS SOME TYPE OF FUME RADIATING FROM THE DASH ITSELF. #2. THE THROTTLE BODY ISSUE-APPARENTLY I AM NOT THE ONLY ONE WHO IS HAVING THE ISSUE, SOMETIMES IT TAKES OFF, SOMETIMES IT DOESN'T PUSH AIR THROUGH AND THERE IS A 2-3 SECONDS DELAY WHICH CAN CAUSE AN ACCIDENT ESPECIALLY IF YOU ARE CROSSING AN INTERSECTION. I ALMOST GOT HIT TWICE
NHTSA complaint #10924569 — an unverified report by a vehicle owner.
at 123,000 milesMartinez, GA
AIR BAGS
DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE. THIS HAPPENS WHEN VEHICLE IS PARKED IN THE SUN.
NHTSA complaint #10909787 — an unverified report by a vehicle owner.
at 123,000 milesMartinez, GA
STRUCTURE:BODY
DASHBOARD IS MELTING AND HAS BECOME STICKY AND RUBS OFF ON CLOTHING. THIS INCLUDES THE PASSENGER SIDE AIRBAG SURFACE. THIS HAPPENS WHEN VEHICLE IS PARKED IN THE SUN.
NHTSA complaint #10909787 — an unverified report by a vehicle owner.
at 80,000 milesMiami, FL
UNKNOWN OR OTHER
THE DASHBOARD ON MY LEXUS IS300 IS MELTING AND REFLECTS OFF THE WINDSHIELD DURING THE DAYTIME CAUSING A TERRIBLE GLARE THAT AT TIMES AFFECTS DRIVING VISION. THIS IS THE SAME PROBLEM THAT LEXUS HAS IDENTIFIED IN OTHER LEXUS VEHICLES (06 AND UP IS, LS460 ETC)AND WILL REPLACE THOSE DASHBOARDS. I HAVE CONTACTED LEXUS CUSTOMER SERVICE AND TOOK MY VEHICLE TO THE DEALER FOR INSPECTION. THE DECISION BY LEXUS CUSTOMER SERVICE IS THEY REFUSED TO APPROVE MY DASHBOARD DUE TO THE AGE OF THE VEHICLE. I'M ALSO WORRIED THAT THERE MIGHT BE CHEMICALS THAT CAN EFFECT HEALTH COMING OUT OF THE DASH BOARD CAUSING IT TO MELT. CAN THIS MELTED DASHBOARD EFFECT THE PASSENGER AIRBAG BY MELTING ? MY VEHICLE IS IN THE GARAGE AT HOME AND WORK. PLEASE HELP TO GET LEXUS TO REPLACE MY DEFECTIVE DASHBOARD.
NHTSA complaint #10716726 — an unverified report by a vehicle owner.
Ocala, FL
STRUCTURE
STICKY MELTING DASHBOARD.
NHTSA complaint #10714763 — an unverified report by a vehicle owner.
at 26,236 milesCooper City, FL
STRUCTURE
THE DASH BOARD IS MELTING SINCE 2007, LEXUS DID NOT DO ANY MORE THAN CHANGE PASSENGER AIR BAG COVER THAT AFTER A WILE STARTER MELTING AGAIN, THEY BLAME AT SUN EXPOSURE, THE CAR IS ALWAYS IN THE GARAGE AND IS USED VERY LITTLE TODAY THE MILEAGE IS 48,000, WE COMPLAINED TO LEXUS A LITTLE AFTER THE WARRANTY WAS OVER WITH NO RESULT. WE ARE AFRAID OF TOXICITY THAT CAN AFFECT OUR HEALTH WE EXPRESS THIS TO LEXUS AND THEY DISMISSED OUR CONCERN.
NHTSA complaint #10618323 — an unverified report by a vehicle owner.
at 55,000 milesTampa, FL
STRUCTURE
MY 2004 LEXUS IS 300 HAS A MELTING DASHBOARD. THE DASHBOARD HAS BECOME STICKY TO THE TOUCH AND LEAVES MARKS WHEN YOU TOUCH IT.
NHTSA complaint #10605452 — an unverified report by a vehicle owner.
at 91,000 milesHollywood, FL
TIRES
TL* THE CONTACT OWNS A 2004 LEXUS IS-300 EQUIPPED WITH NEXEN N-5000 TIRES (N.A), LINE SIZE 215/45/17. THE CONTACT STATED THAT HE NOTICED LARGE CIRCULAR CRACKS ON THE SIDEWALL OF THREE OF THE FOUR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND ADVISED THE CONTACT THAT THE PROBLEM WAS A MANUFACTURING DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE DOT NUMBER WAS NOT AVAILABLE. THE FAILURE MILEAGE ON THE VEHICLE WAS 91,000. THE FAILURE MILEAGE OF THE TIRES WAS 15,000.
NHTSA complaint #10521519 — an unverified report by a vehicle owner.
at 34,527 milesAtlanta, GACrash
VEHICLE SPEED CONTROL
TL*THE CONTACT LEASED A 2004 LEXUS IS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED, DROVE OVER A CURB, AND CRASHED INTO THE STEPS ON A RAILING OF A BUILDING. THE CONTACT CONTINUED TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO GAIN CONTROL OF THE VEHICLE. A POLICE REPORT WAS FILED, BUT SHE DID NOT RECEIVE A COPY. THE VEHICLE WAS REPAIRED AT THE INSURANCE COMPANIES EXPENSE. THE WEATHER WAS NOT A FACTOR. THE APPROXIMATE FAILURE MILEAGE WAS 34,527. UPDATED 06/03/10.
NHTSA complaint #10326417 — an unverified report by a vehicle owner.
Castle Rock, CO
VEHICLE SPEED CONTROL
ON THE MORNING OF DECEMBER 22, 2009, AT APPROXIMATELY 6:30 AM, ON THE NORTHBOUND ON RAMP TO I-25 AT CASTLE PINES NORTH, CASTLE ROCK, CO MY 2004 LEXUS IS 300 ACCELERATED OUT OF CONTROL. STOMPING THE BRAKES HARD DID NOT STOP THE ACCELERATION. THE ONLY THING GOING THROUGH MY MIND AT THE TIME BESIDES STOPPING THE CAR, WAS THE FAMILY OF FOUR IN CALIFORNIA THAT DIED IN A RENTED LEXUS THAT ACCELERATED OUT OF CONTROL. I WAS ABOUT AT THE END OF THE ON RAMP, AND I KNEW I COULD NOT MERGE ONTO I-25, WHEN STANDING ON THE BRAKES STOPPED THE ACCELERATION, AND I WAS THEN ABLE TO GET THE CAR STOPPED. AFTER CALMING DOWN, I DROVE MY CAR INTO WORK ( ABOUT 20 MILES) AND CALLED KUNI LEXUS OF LITTLETON, CO. KUNI LEXUS INFORMED ME AT THAT TIME I NEEDED TO REPORT THIS INCIDENT TO TOYOTA HEADQUARTERS BEFORE KUNI LEXUS COULD DO ANYTHING, SO I CALLED TOYOTA AND REPORTED THE INCIDENT, THEN CALLED KUNI LEXUS BACK, TOLD THEM WHAT HAPPENED AND ARRANGED TO HAVE MY CAR TOWED TO THE DEALERSHIP. KUNI LEXUS HAD MY CAR FOR A WEEK, AND DID NOT FIND ANYTHING WRONG WITH THE CAR. THEY DID NOTE THAT MY FLOOR MATS WERE NOT HOOKED INTO PLACE. THE FLOOR MATS WERE THE FIRST THING I CHECKED, AS I HAD HEARD THE FLOOR MAT THEORY. THE MATS WERE IN PLACE WHEN I CHECKED THEM, BEFORE I HAD MY CAR TOWED TO THE DEALERSHIP.
NHTSA complaint #10318066 — an unverified report by a vehicle owner.
at 58,400 milesMadison, AL
VEHICLE SPEED CONTROL
CAR FAILED TO STOP AT A RED LIGHT UNDER NORMAL BRAKING BECAUSE ENGINE FAILED TO DECELERATE WHEN PRESSURE WAS REMOVED FROM THE PEDAL. MAXIMUM FORCE WAS APPLIED TO THE BRAKE PEDAL. THE BRAKE ANTI LOCK FEATURE WAS ACTIVATED AND A COLLISION WITH THE STOPPED CAR AHEAD WAS BARELY AVERTED. WHEN STOPPED, THE ENGINE REVERTED TO NORMAL IDLE. THE PROBLEM DID NOT RECUR. EXAMINATION BY A MECHANIC AT THE DEALERS SHOP FAILED TO IDENTIFY A COMPUTER FAULT OR OTHER CAUSE. THE CAR WAS RETURNED WITHOUT REPAIR. I AM NOT SATISFIED THAT A STUCK THROTTLE IS NOT A REPAIRABLE OR ABNORMAL CONDITION. IT SEEMS TO ME BE HIGHLY DANGEROUS AND MERITS MORE THAN A "WELL, ITS WORKING NOW SO COME BACK WHEN IF IT HAPPENS AGAIN." SORT OF RESPONSE.
NHTSA complaint #10244204 — an unverified report by a vehicle owner.
at 40,000 milesLong Beach, FL
WHEELS
TL*THE CONTACT OWNS A 2004 LEXUS IS 300. THE CONTACT EXPERIENCED TWO TIRE FAILURES, IN WHICH THEY SPONTANEOUSLY FLATTENED. SHE HAS LOW PROFILE CHROME-PLATED WHEELS. SHE TOOK THE VEHICLE TO A TIRE REPAIR SHOP AND WAS INFORMED THAT THE INSIDE OF THE CHROME WHEELS WAS CORRODED AND DID NOT SEAL PROPERLY DURING INFLATION. AS A RESULT, AIR INEVITABLY LEAKED FROM THE TIRES. THE TECHNICIAN ALSO STATED THAT SHE NEEDED TO REPLACE ALL FOUR WHEELS. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 44,000.
NHTSA complaint #10241332 — an unverified report by a vehicle owner.
Baldwin Park, CA
VISIBILITY:WINDSHIELD
FRONT WINDSHIELD CRACK WITH NO ROCKS HITTING IT ON THE BOTTOM MID PASSENGER SIDE. CRACKED ALL THE WAY TO THE BOTTOM MID DRIVER SIDE ABOUT 2FT LONG. ALSO STARTED TO CRACK FROM THE MID CORNER OF THE PASSENGER SIDE. ABOUT 6 INCHES LONG. I BELIEVE ITS DUE TO BODY FLEX STRESS THAT THE WINDSHIELD CRACKED.
NHTSA complaint #10237609 — an unverified report by a vehicle owner.
at 40,000 milesPeoria, AZCrash3 injured
AIR BAGS:FRONTAL
ON JULY 18, 2008, I WAS DRIVING MY LEXUS IS-300. MY WIFE AND I EXITED THE HIGHWAY AND STOPPED AT A STOP LIGHT ON THE OFF RAMP. WHILE WAITING TO PROCEED THROUGH THE STOPLIGHT, WE WERE STRUCK FROM BEHIND BY ANOTHER DRIVER GOING APPROXIMATELY 50 MILES AN HOUR ESTIMATED BY THE POLICE OFFICER. THE REAR END COLLISION WAS SO FORCEFUL WE WERE PUSHED INTO THE VEHICLE IN FRONT OF US. OUR VEHICLE (LEXUS IS 300) IS TOTALED - THE BACKEND COMPLETELY CRUSHED AND FRONT END SEVERELY CRUSHED. OUR FRONT AND SIDE IMPACT BAGS DID NOT DEPLOY. I RECEIVED A MAJOR HEAD CONTUSION AND WAS TAKEN TO THE HOSPITAL. WE WOULD LIKE TO KNOW WHY THE AIR BAGS DID NOT DEPLOY AND IS THIS A COMMON PROBLEM WITH THIS BRAND/MAKE.
NHTSA complaint #10235052 — an unverified report by a vehicle owner.
Coronado, CA
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDALS WERE MADE OF CHROME PLATES THAT CAUSED THE DRIVER TO SLIP OFF THE PEDALS DURING NORMAL ROAD CONDITIONS. THE NATURE OF THE FAILURE WAS PERMANENT. THE MANUFACTURER REFUSED TO REPAIR OR REPLACE THE CHROME PLATED PEDALS. UPDATED 11/30/2006 - THE ONLY SHOES THE CONSUMER COULD WEAR TO ALLEVIATE THE SLIPPAGE WAS ATHLETIC SHOES, LIKE SNEAKERS, WHICH HAVE A RUBBER SOLE.
NHTSA complaint #10172279 — an unverified report by a vehicle owner.
Coronado, CA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDALS WERE MADE OF CHROME PLATES THAT CAUSED THE DRIVER TO SLIP OFF THE PEDALS DURING NORMAL ROAD CONDITIONS. THE NATURE OF THE FAILURE WAS PERMANENT. THE MANUFACTURER REFUSED TO REPAIR OR REPLACE THE CHROME PLATED PEDALS. UPDATED 11/30/2006 - THE ONLY SHOES THE CONSUMER COULD WEAR TO ALLEVIATE THE SLIPPAGE WAS ATHLETIC SHOES, LIKE SNEAKERS, WHICH HAVE A RUBBER SOLE.
NHTSA complaint #10172279 — an unverified report by a vehicle owner.
at 15,000 milesSAN Diego, CA
SUSPENSION:FRONT
ONE WEEKEND I CHECKED ON MY TIRE WEAR, AND NOTICE THE FRONT TIRES ON MY CAR WAS WEARING OUT UNEVENLY, LIKE THE ALIGNMENT WAS OFF, I BROUGHT IT TO THE LEXUS DEALER AND THEY TOLD ME IT WAS A NORMAL WEAR. THE LEXUS FACTORY TOLD ME IT IS HOW THE CAR IS SET UP.
NHTSA complaint #10135686 — an unverified report by a vehicle owner.
Apex, NCCrash
TIRES
WHILE DRIVING IN INCLEMENT WEATHER THE VEHICLE REAR TRACTION MALFUNCTIONED WHICH RESULTED IN FREQUENT SPINOUTS AND A SUBSEQUENT COLLISION WITH ANOTHER VEHICLE. *NM (2004 LEXUS IS300) THE CONSUMER STATED THE TIRES ON THE VEHICLE PERFORMED POORLY AND SHOULD NOT HAVE BEEN PLACED ON THE VEHICLE. *JB THE CONSUMER STATED THAT EVEN USING THE SNOW FEATURE TRACTION AND THIRD GEAR HE HAD NO CONTROL OF THE VEHICLE WHILE DRIVING LESS THAN 25 MPH.
NHTSA complaint #10109733 — an unverified report by a vehicle owner.