Mercedes Benz C350 vs Lexus NX

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz C350 Lexus NX
Complaints on file 139 344
Model years covered 2010–2017 2015–2026
Worst model year 2010 2024
Best model year 2013 2023
Crashes reported 4 65
Fires reported 2 6
Injuries reported 3 41
Deaths reported 0 0
Most complained-about part Airbags Fuel & Propulsion
Share of complaints involving harm 6.5% 32.6%

Mercedes Benz C350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 80 57.6%
Fuel & Propulsion 10 7.2%
Other & Unspecified 8 5.8%
Engine & Cooling 7 5.0%
Transmission & Drivetrain 6 4.3%
Electrical System 6 4.3%
Body & Structure 5 3.6%
Steering 4 2.9%

Lexus NX by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 29 8.4%
Transmission & Drivetrain 18 5.2%
Body & Structure 18 5.2%