FaultScore

Mercedes Benz GLE350 vs Infiniti QX4

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz GLE350 Infiniti QX4
Complaints on file 156 389
Model years covered 2016–2017 1997–2006
Worst model year 2001
Best model year 2000
Crashes reported 18 51
Fires reported 6 3
Injuries reported 7 23
Deaths reported 0 2
Most complained-about part Fuel & Propulsion Suspension
Share of complaints involving harm 19.9% 20.3%

Mercedes Benz GLE350 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 20 12.8%
Steering 15 9.6%
Engine & Cooling 12 7.7%
Lights 11 7.1%
Acceleration & Cruise Control 9 5.8%
Brakes 8 5.1%

Infiniti QX4 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 88 22.6%
Body & Structure 53 13.6%
Steering 51 13.1%
Equipment & Accessories 24 6.2%
Engine & Cooling 20 5.1%
Brakes 19 4.9%
Transmission & Drivetrain 18 4.6%