26 of the
389 complaints filed about the Infiniti QX4
are about the fuel system —
7% of everything owners reported.
The worst model year for it is 1999.
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE'S FRAME WAS COMPLETELY RUSTED AND THE FUEL TANK DID NOT INDICATE WHEN IT WAS AT FULL CAPACITY. AS A RESULT, FUEL WOULD OVERFLOW. THE RUST FAILURE WAS REMEDIED IN 2012. THE VEHICLE WAS TAKEN TO INFINITI OF NORTHERN KENTUCKY (1945 DIXIE HWY, FORT WRIGHT, KY 41011) FOR OTHER REPAIRS; HOWEVER, IT WAS NOT DIAGNOSED FOR THE FUEL FAILURE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #11242866 — an unverified report by a vehicle owner.
JUST BOUGHT THE CAR USED 5 MONTHS AGO AND IT'S NOT WORKING DUE TO STRUT HOUSING AND FUEL FILLER TUBE RECALLS. I'M DISABLED AND HOMELESS CURRENTLY AND WITHOUT THE ABILITY TO DRIVE MY VEHICLE.
NHTSA complaint #11114972 — an unverified report by a vehicle owner.
MY 2000 INFINITI QX4 HAD A VISUAL INSPECTION DONE AT THE INFINITI OF BELLEVUE WA ON AUG 4, 2008 AND DETERMINED THAT THERE WAS ENOUGH COATING TO PREVENT CORROSION FROM OCCURRING DUE TO A RECALL. THE VEHICLE IS NOW LEAKING FUEL DURING FILL UPS AND WHEN IT IS TOPPED OFF. A VISUAL IS NOT AN ACCEPTABLE PRACTICE OF MEASURING THICKNESS OF A CONVERSION COATING. THE DEALERSHIP VERIFIED THE ISSUE ON OCTOBER 27 2015 AND THE INFINITI CORP WILL NOT HONOR THE RECALL BECAUSE IT DOES NOT WANT TO OPEN THE RECALL. THIS IS AN EXTREMELY DANGEROUS ISSUE WHEN FUELING THE CAR IT IS SPILLING ON TO THE GROUND AT THE GAS STATION AND COULD IGNITE. THERE IS NUMEROUS COMPLAINTS ABOUT THIS FUEL FILLER AND A LACK OF PRODUCT TO FIX IT. DUE TO THIS INADEQUATE INSPECTION THE SAFETY OF THE PUBLIC HAS NOT BEEN ACHIEVED, THE RECALL SHOULD BE REOPENED. RECALL NUMBER: 07V435000 RECALL DATE: 09/18/2007 COMPONENT: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP PROBLEM SUMMARY: ON CERTAIN VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, KENTUCKY, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, TENNESSEE, VERMONT, VIRGINIA, WEST VIRGINIA , WISCONSIN AND THE DISTRICT OF COLUMBIA, DURING THE COATING PROCESS OF THE FUEL FILLER TUBE ASSEMBLY, AN INSUFFICIENT AMOUNT OF COATING MAY HAVE BEEN APPLIED AT THE LOWER MOUNTING BRACKET. THIS COULD RESULT IN AN OPENING IN THE COATING WHICH CAN ALLOW WATER TO ENTER AND MAKE CONTACT WITH THE BARE METAL OF THE TUBE. CONSEQUENCE: XXX CORROSION MAY OCCUR TO A DEGREE WHICH RESULTS IN PERFORATION OF THE TUBE. IN THIS CASE FUEL LEAKAGE MAY OCCUR WHEN FILLING THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
NHTSA complaint #10787077 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE REFUELING THE VEHICLE, FUEL SPEWED BACK FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 07V435000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VEHICLE WAS ONLY INSPECTED AND NOT REPAIRED. THE CONTACT STATED THAT THE DEALER WAS INSTRUCTED BY THE MANUFACTURER TO INSPECT THE VEHICLES FUEL FILLER TUBE ASSEMBLY FOR COATING AND MAKE REPAIRS IF NECESSARY. HOWEVER, THE RECALL NOTICE REMEDY INDICATED THAT DEALERS WOULD REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
NHTSA complaint #10787094 — an unverified report by a vehicle owner.
I WAS SMELLING GAS FUMES WHILE MY CAR WAS PARKED IN THE GARAGE. I COULD SEE SOMETHING WET IN THE WHEEL WELL NEAR WHERE THE GAS TANK IS FILLED. HAD IT REPAIRED AT MY INFINITI DEALER, AND THEY REPLACED THE FUEL FILLER TUBE AND HOSES. IT REMINDED ME OF A RECALL NOTICE I RECEIVED IN 2008. IT WAS FOR THE FUEL FILLER TUBE AND HOSES. THEY WERE KNOW TO HAVE CORRODED DUE TO EXPOSURE TO ROAD SALTS. I HAD MY CAR INSPECTED IN 2008 AND THEY SAID EVERYTHING WAS OK AT THE TIME. HOWEVER, BEING ABLE TO SMELL FUMES IN MY GARAGE, I KNOW THAT IT CORRODED THROUGH. THE DEALER AND INFINITI CONSUMER AFFAIRS STATE THAT BECAUSE I DON'T LIVE IN THEIR DERIVED LIST OF STATES THAT "REGULARLY USE SALT IN THE WINTER", THAT I AM NOT ELIGIBLE FOR FREE REPLACEMENT OF THE DEFECTIVE PART. I DO TRAVEL THROUGH A COUPLE OF THE AFFECTED STATES, BUT THE CAR IS NOT REGISTERED IN ONE. THE RECALL NOTICE STATES: "BECAUSE YOUR QX4 IS NOT REGISTERED IN ONE OF THE ABOVE STATES, IT DOES NOT HAVE TO BE REPAIRED. HOWEVER, AT YOUR REQUEST, YOUR INFINITI DEALER WILL INSPECT, AND IF NECESSARY, REPLACE THE FUEL FILLER TUBE ASSEMBLY WITH A NEW ONE WITH AN IMPROVED COATING PROCESS. THIS FREE SERVICE SHOULD TAKE ABOUT ONE AND A HALF HOURS..." THE NOTICE ALSO STATES TO "LEAVE THIS NOTICE IN YOUR QX4 FOR ANY FUTURE OWNERS." THIS TELLS ME THERE IS NO LENGTH OF TIME WHERE THE RECALL NOTICE BECOMES INACTIVE. IT WAS INSPECTED AT THE TIME AND NO REPAIRS WERE NECESSARY THEN. HOWEVER, THE PROBLEM DID DEVELOP, AND NOW THEY DO NOT CONSIDER IT MEETING THE CRITERIA OF THE RECALL. I THINK IT MATCHES EXACTLY. ....UPDATED 10-27-15 *BF
NHTSA complaint #10746435 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT HE SMELLED GASOLINE FUEL AS HE APPROACHED THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE MECHANIC ADVISED THAT THE FUEL FILLER NET NEEDED TO BE REPLACED. THE MECHANIC REFERRED THE CONTACT TO AN AUTHORIZED DEALER FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 195,000.
NHTSA complaint #10462723 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL* THE CONTACT OWNS A 1999 INFINITI QX4. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE STEERING CAUSING HIM TO CRASH INTO A POLE. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT DRIVER SIDE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE THE MECHANIC ADVISED THAT THE STEERING SHAFT HAD FRACTURED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 199,000. UPDATED 06/14/2012
NHTSA complaint #10436022 — an unverified report by a vehicle owner.
I OWN A 1999 INFINITY QX4 THE GAS LINE ERUPTED & ALL THE GAS LEAKED OUT THE CAR WAS TOWED TO A MECHANIC & UPON INSPECTION I WAS INFORMED BY THE MECHANIC THAT THERE WAS A RECALL ON THIS SAME DEFECT PREVIOUSLY I WAS NOT AWARE OF A RECALL PERIOD. I CONTACTED THE INFINITI DEALER & I WAS INFORMED THAT I WILL HAVE TO PAY FOR THE REPAIRS. PLEASE LET ME KNOW WHAT IS MY NEXT COURSE OF ACTION.
NHTSA complaint #10429345 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I OWN A 1999 INFINITY QX4 THE GAS LINE ERUPTED & ALL THE GAS LEAKED OUT THE CAR WAS TOWED TO A MECHANIC & UPON INSPECTION I WAS INFORMED BY THE MECHANIC THAT THERE WAS A RECALL ON THIS SAME DEFECT PREVIOUSLY I WAS NOT AWARE OF A RECALL PERIOD. I CONTACTED THE INFINITI DEALER & I WAS INFORMED THAT I WILL HAVE TO PAY FOR THE REPAIRS. PLEASE LET ME KNOW WHAT IS MY NEXT COURSE OF ACTION.
NHTSA complaint #10429345 — an unverified report by a vehicle owner.
HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BUT WONT IF I CANT GET IT TO THEIR DEALER. I HAD IT REPAIRED IN AUGUST 2010 THE EXACT RECALL WORDING WAS FOR FRONT DRIVERS SIDE STRUT TOWER HOUSING I COULDN'T FIND THIS IN YOUR LIST AND WHEN I CALLED THE NUMBER THAT'S WHEN SHE TOLD US ABOUT THE FUEL LINE PROBLEM.
NHTSA complaint #10403636 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT ASSOCIATION WITH NHTSA RECALL NUMBER 07V435000. INSUFFICIENT PROTECTION OF FRAME FROM ABNORMAL AND PREMATURE CORROSION AND ROT; RESULTANT CATASTROPHIC FAILURE OF FRAME WHILE HITTING A POTHOLE AT 10 MILES PER HOUR. FRAME IS BROKEN ABOVE LEFT FRONT AXLE; TEAR IS APPROXIMATELY 2 FEET LONG AND 2 INCHES WIDE. FRAME AREAS AROUND TEAR AND THROUGHOUT WHEEL AND AXLE COMPARTMENT ARE EASILY POKED THROUGH BY USING A FINGER. MECHANIC AND BODY SHOP MANAGER ADVISE THAT VEHICLE IS UNSAFE TO OPERATE. REPAIR COSTS FOR REPLACEMENT OF FRONT APRON OF FRAME ESTIMATED AT $3,000-$4,000. NISSAN BODY SHOP REPORTS THAT ABNORMAL AND PREMATURE CORROSION AND ROT OF FRAME ARE TYPICAL OF INFINITI QX4 AND NISSAN PATHFINDERS PRE-2003. SUBSEQUENT RESEARCH FINDS CONSUMER COMPLAINTS RELATED TO MODEL YEARS ASSOCIATED WITH FUEL LINE RECALL. NISSAN DOES NOT REPLY TO REPEATED REQUESTS FOR COMMENT NOR WILL IT ISSUE SAFETY WARNING IN RELATION TO POSSIBILITY OF HIGH SPEED FAILURE OF FRAME RESULTING IN COMPLETE SEPARATION OF TIRE FROM AXLE AND FRAME; SUBSEQUENT BROKEN FRAME WOULD TRAVEL THROUGH ENGINE COMPARTMENT AND SEVER BRAKE CYLINDERS AND STEERING. GRAVE POSSIBILITY OF LOSS OF LIMB OR LIFE. TYPICAL STATE SAFETY INSPECTIONS MAY NOT TEST FRAME INTEGRITY. RECOMMENDATION FOR ADVISORY NOTICE TO BE SENT TO STATE INSPECTION STATIONS AND TO VEHICLE MAINTENANCE AND REPAIR FACILITIES.
NHTSA complaint #10376467 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
CONSUMER STATES THAT BEFORE THEY RECEIVED THE FIRST RECALL NOTICE FOR THEIR 1998 INFINITI QX4, THEY HAD A PROBLEM WITH CORROSION. *NJ THE CONSUMER STATED HE HAD THE REPAIRS MADE ON THE LEAKING FUEL FILLER TUBE PRIOR TO RECEIVING THE RECALL. THE CONSUMERS MECHANIC STATED THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE CORROSION HAD CAUSED THE DETACHMENT OF THE LEFT STRUT TOWER FROM THE FRAME AND NEAR THE DETACHMENT OF THE RIGHT FRONT STRUT TOWER FROM THE FRAME AND THAT THE FRAME IN THE GENERAL AREA OF THE FRONT END AND THE STRUT TOWERS WERE BADLY CORRODED. *JB THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 06/29/11.
NHTSA complaint #10274509 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND CALLED THE DEALER FOR AN APPOINTMENT. SHE WAS ADVISED THAT THE NEAREST DEALER WAS THREE HOURS AWAY. THE MANUFACTURER STATED THAT SHE WOULD HAVE TO DRIVE THREE HOURS TO AN INFINITI DEALER IF SHE WANTED A FREE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000.
NHTSA complaint #10269067 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 1998 INIFINTI QX4. THE CONTACT RECEIVED A RECALL NOTICE IN THE MAIL FOR A REPAIR THAT WAS PERFORMED IN JUNE OF 2007 AT HIS EXPENSE. HE IS CURRENTLY SEEKING REIMBURSEMENT FOR THE REPAIR; HOWEVER, THE MANUFACTURER WANTS TO ENSURE THAT THE REPAIRS WERE PERFORMED PROPERLY BEFORE PROVIDING COMPENSATION. THE CONTACT STATED THAT THE NEAREST DEALER IS TWO HOURS AWAY FROM HIS RESIDENCE. HE WOULD LIKE TO TAKE THE VEHICLE TO A NISSAN DEALER THAT IS LOCATED CLOSER TO HIM, BUT THE MANUFACTURER WILL NOT ALLOW THIS TO OCCUR. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 124,000 AND FAILURE MILEAGE WERE 112,454.
NHTSA complaint #10267650 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT SMELLED FUMES IN HIS GARAGE AND NOTICED THAT THE FUEL HOSE WAS LEAKING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 100,000.
NHTSA complaint #10241721 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
TL*THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP). SHE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND DISCOVERED THAT THERE WERE NO DEALERS CLOSER THAN TWO HOURS AWAY. SHE FEELS THAT THIS IS A HAZARD AND DOES NOT FEEL SAFE DRIVING THAT DISTANCE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 120,600. UPDATED 05/06/08 *BF UPDATED
NHTSA complaint #10222914 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
2001 INFINITI QX4 RECALL NOTICE OF FAULTY OR DEFECTIVE FUEL FILTER. CONSUMER STATES THAT THERE IS AN INSUFFICIENT AMOUNT OF COATING AT THE LOWER MOUNTING BRACKETS. THIS PROBLEM COULD CAUSE FUEL LEAK FOR PERFORATION OF THE FUEL FILTER TUBE.
NHTSA complaint #10222811 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE FUEL FILLER PIPE HAS A LARGE HOLE DUE TO RUST, WHICH CAUSED FUEL TO LEAK OUT OF IT WHEN FILLING UP THE FUEL TANK. THE CONTACT WAS UNAWARE OF THE DEFECT UNTIL HE RECEIVED A RECALL NOTICE FROM NISSAN. WITHIN THE SAME WEEK OF RECEIVING THE NOTICE, THE FAILURE BEGAN. HE CALLED HIS LOCAL NISSAN DEALER TO SCHEDULE A REPAIR APPOINTMENT, BUT WAS INFORMED THAT THEY WERE NOT AUTHORIZED TO REPAIR THE RECALL. HE CALLED THE MAIN CORPORATION AND WAS INFORMED THAT HE NEEDED TO TAKE THE VEHICLE TO THE MAIN NISSAN DEALER THAT WAS APPROXIMATELY 160 MILES ROUND TRIP. THE CONTACT STATED THAT HE COULD NOT DRIVE THE VEHICLE THAT FAR. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 115,000.
NHTSA complaint #10221212 — an unverified report by a vehicle owner.