Owners have filed 25 complaints
about the 2003 Infiniti QX4 with NHTSA between 2003 and 2019.
The largest single group is the suspension.
Across this model's run it ranks 6 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 23
Against the median year of the Infiniti QX4. 50 means typical for this
model; 100 means roughly double.
Severity — 62
12% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2003 Infiniti QX4
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
936.0%
Median failure at 139,500 miles
Body & Structure
624.0%
Median failure at 143,025 miles
Brakes
312.0%
1 crashes, 0 fires · median 5,950 mi
Steering
28.0%
1 crashes, 0 fires · median 149,500 mi
Windows, Mirrors & Wipers
14.0%
Median failure at 65,000 miles
Fuel & Propulsion
14.0%
Median failure at 95,000 miles
Airbags
14.0%
Transmission & Drivetrain
14.0%
Median failure at 74,000 miles
Engine & Cooling
14.0%
Median failure at 200,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
211.1%
50,000 – 74,999 miles
211.1%
75,000 – 99,999 miles
422.2%
100,000 – 149,999 miles
422.2%
150,000+ miles
633.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2003peak 2Jul 2019
NHTSA investigations into the 2003 Infiniti QX4
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
PE11004Opened 28 Jan 2011Closed 30 Jun 2011STEERING:COLUMN
Frame/Body Structure Corrosion
In their Defect Information Report (DIR) of April 20, 2011, Nissan North America, Inc. (Nissan) notified NHTSA that it would conduct a safety recall of certain 1996-2004 Nissan Pathfinder and 1997-2003 Infinity QX4 vehicles to repair corrosion damage to the driver's side front strut tower.The vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including Connecticut, Delaware, Iowa, Illinois, Indiana, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Islan...
Recalls on the 2003 Infiniti QX4
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
22E066000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain air bag inflator replacement service parts that may have been installed as part of a theft or collision repair. The parts include certain passenger-side air bag inflators designed to fit Infiniti 2002-2003 QX4, 2006-2010 M35 and M45; Nissan 2001-2003 Maxima, 2002-2006 Sentra, and both driver and passenger-side inflators designed to fit 2007-2012 Versa Sedan and Versa Hatchback vehicles. Please see Nissan's recall report for the specific part numbers. These replacement inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
20V008000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Nissan North America, Inc. (Nissan) is recalling certain 2001-2003 Maxima, 2002-2006 Sentra, 2002-2004 Pathfinder, 2007-2011 Versa Sedan and Versa Hatchback, 2001-2004 Infiniti I30 and I35, 2002-2003 Inifiniti QX4, 2003-2008 Infiniti FX35 and FX45 and 2006-2010 M35 and M45 vehicles. The vehicles are equipped with non-desiccated, frontal passenger air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
15V287000
AIR BAGS
Nissan North America, Inc. (Nissan) is recalling certain model year 2001-2003 Nissan Maxima, 2002-2004 Pathfinder, 2002-2006 Sentra, 2002-2003 Infiniti QX4 and I35, 2003 FX35 and FX45, and 2001 I30 vehicles. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
11V244000
STEERING:COLUMN
NISSAN IS RECALLING CERTAIN MODEL YEAR 1996-2004 PATHFINDER AND MODEL YEAR 1997-2003 INFINITI QX4 VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, IOWA, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MARYLAND, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. IN AREAS OF THE COUNTRY IN WHICH HEAVY CONCENTRATIONS OF ROAD SALT ARE USED, A MIXTURE OF SNOW/WATER AND SALT MAY ENTER AN ASSEMBLY LOCATION HOLE IN THE UPPER STRUT HOUSING, CAUSING WATER TO COLLECT AT THE MATING SURFACE OF THE STRUT HOUSING PANEL AND THE INNER HOOD LEDGE ASSEMBLY. OVER TIME, THIS SNOW/WATER AND SALT INTRUSION MAY RESULT IN CORROSION OF THE STRUT TOWER HOUSING IN SOME SUBJECT VEHICLES.
Risk: THE STRUT HOUSING MAY CRACK AND PULL AWAY FROM THE INNER HOOD LEDGE ASSEMBLY. THIS MAY LEAD TO GRINDING NOISES, INCREASED STEERING EFFORT, AND POSSIBLY THE STEERING COLUMN TO BREAK, RESULTING IN THE LOSS OF STEERING CONTROL, WHICH COULD RESULT IN A CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201427220,412 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the passenger airbag inflator. Note: This recall supersedes recall 2013117. Vehicles corrected as part of the previous campaign will require re-inspection and/or repair.
Recall 201311755,824 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the passenger airbag inflator.
Recall 201116574,983 units in Canada
Structure
On certain vehicles operated in areas of heavy road salt usage during winter months, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. Over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing structure. If the vehicle continues to be driven in this condition, the strut housing may crack and pull away from the inner hood ledge assembly. Should the strut housing separate and contact the steering column upper shaft, the steering shaft could break. A loss of steering control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect the strut housing and, if no corrosion or only minor surface corrosion is present, an anti-corrosion seal will be applied. If moderate corrosion is present, resin patches will be applied in addition to the sealant. If there is evidence of more significant corrosion, a metal reinforcement plate will be used to reinforce the strut housing assembly. In instances where it is impossible to repair the vehicle, Nissan will provide an appropriate remedy.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 95,000 milesOrlando, FLCrash4 injured
STEERING
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
NHTSA complaint #10399646 — an unverified report by a vehicle owner.
at 5,900 milesSummit, NJCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 35 MPH ON A DRY SINGLE LANE PAVED ROAD, I UNAVOIDABLY RAN MY INFINITI QX4 SUV OVER A TREE BRANCH IN THE ROAD. THE TREE BRANCH BRIEFLY BECAME ENTANGLED UNDER THE VEHICLE AND THEN WAS EXPELLED. ONCE THE TREE BRANCH WAS RELEASED, MY ABS LIGHT CAME ON. I TOOK MY VEHICLE TO MY INIFINITI DEALER WHO PUT THE VEHICLE ON A LIFT. EXAMINATION SHOWED NO DAMAGE TO THE VEHICLE OTHER THAN THE WIRING ASSEMBLY TO THE FRONT WHEEL SENSOR HAD ITS WIRE AND ELECTRICAL PIN PULLED FROM THE ELECTRICAL CONNECTOR TO THE FRONT WHEEL SENSOR. ABS FOR THE VEHICLE WAS DISABLED.
NHTSA complaint #10042958 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Hudson, WI
AIR BAGS
I KEEP GETTING NOTICES ABOUT THIS AIRBAG RECALL, BUT THIS VEHICLE WAS DONATED TO HUDSON HIGH SCHOOL AND BROKEN DOWN FOR PARTS. THIS VEHICLE HASN'T BEEN ON THE ROAD FOR OVER 3 YEARS. PLEASE TAKE THIS OFF THE RECALL LIST.
NHTSA complaint #11240866 — an unverified report by a vehicle owner.
at 204,000 milesWest Milford, NJ
STEERING
BOUGHT A USED CAR FROM A USED CAR DEALER WITH 1 PREVIOUS OWNER. IN 2011 A RECALL WAS SUPPOSEDLY DONE BY INDICATING "INSPECTED!" WHY WASN'T THE PARTS REPLACED?
NHTSA complaint #11102757 — an unverified report by a vehicle owner.
at 204,000 milesWest Milford, NJ
STRUCTURE:BODY
BOUGHT A USED CAR FROM A USED CAR DEALER WITH 1 PREVIOUS OWNER. IN 2011 A RECALL WAS SUPPOSEDLY DONE BY INDICATING "INSPECTED!" WHY WASN'T THE PARTS REPLACED?
NHTSA complaint #11102757 — an unverified report by a vehicle owner.
Succasunna, NJ
SUSPENSION:FRONT:MACPHERSON STRUT
2003 INFINITI QX4. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT STRUT TOWER SEVERE RUSTS AND CRACKS RECALL ISSUES. *SMD
NHTSA complaint #10933508 — an unverified report by a vehicle owner.
Succasunna, NJ
STRUCTURE
2003 INFINITI QX4. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT STRUT TOWER SEVERE RUSTS AND CRACKS RECALL ISSUES. *SMD
NHTSA complaint #10933508 — an unverified report by a vehicle owner.
at 188,000 milesSouth Beloit, IL
SUSPENSION
THIS CONCERN IS INVOLVING THE R1109 RECALL ISSUED BY INFINITI. THE RECALL WAS PERFORMED SIX YEARS AGO, HOWEVER RUST, AND HOLES IN THE METAL ARE NOW VISIBLE. I WAS TOLD THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THERE WAS NOTHING THEY COULD DO TO ASSIST ME. THIS VEHICLE WILL SOON BE UNSAFE TO DRIVE.
NHTSA complaint #11080382 — an unverified report by a vehicle owner.
at 188,000 milesSouth Beloit, IL
STRUCTURE:BODY
THIS CONCERN IS INVOLVING THE R1109 RECALL ISSUED BY INFINITI. THE RECALL WAS PERFORMED SIX YEARS AGO, HOWEVER RUST, AND HOLES IN THE METAL ARE NOW VISIBLE. I WAS TOLD THAT BECAUSE THE RECALL WAS ALREADY PERFORMED, THERE WAS NOTHING THEY COULD DO TO ASSIST ME. THIS VEHICLE WILL SOON BE UNSAFE TO DRIVE.
NHTSA complaint #11080382 — an unverified report by a vehicle owner.
at 200,000 milesCenterville, MA
SUSPENSION
THE CONTROL ARM IS COMPLETELY RUSTED AWAY AS THE PATHFINDERS THAT THEY RECALLED AND IS DOING EXACTLY AS THEY HAVE DONE...BUT THERE IS NO RECALL ON THE INFINITI I WAS WONDERING WHY THOSE AND NOT THE INFINITI AS WE LIVE IN MASSACHUSETTS AND THE SALT DOES THE SAME ON THIS CAR NOW WE HAVE THE DEATH WOMBLE ON THIS CAR
NHTSA complaint #10955597 — an unverified report by a vehicle owner.
at 200,000 milesPewaukee, WI
ENGINE
TL* THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING OVER 45 MPH, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE ENGINE CRADLE WAS CRACKED DUE TO RUSTING AND CORROSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #10861726 — an unverified report by a vehicle owner.
at 95,000 milesSaint Louis, MO
FUEL/PROPULSION SYSTEM
FUEL FILLER NECK HAS CORRODED CAUSING GAS TO LEAK ON TO TIRE AND BRAKES WHILE FILLING GAS TANK. RECALL OF PREVIOUS MODEL.
NHTSA complaint #10662039 — an unverified report by a vehicle owner.
at 98,050 milesBurnsville, MN
STRUCTURE:BODY
RUNNING BOARDS ARE COMPLETELY RUSTED, THEY WILL EITHER FALL OFF WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR AN UNSUSPECTING PERSON COULD BE RELYING ON THEM TO ENTER THE SUV AND HURT THEM SELVES. THE SUV WAS WELL TAKEN CARE OF, 1 OWNER, AND THE FRAME RAILS AND CHASSIS ARE CONSIDERABLY RUST FREE. HOW COME THESE ARE IN SUCH BAD CONDITION? WHY DON'T INFINITI HAVE REPLACEMENTS FOR THEM ALONE AND NOT THE WHOLE RUNNING BOARD FOR OVER $1300 PER SIDE! THAT'S INSANE AND NO ONE IS GOING TO PAY THAT FOR A 11+ YEAR OLD SUV!
NHTSA complaint #10630249 — an unverified report by a vehicle owner.
East Orange, NJ
SUSPENSION:FRONT
2003 INFINITY QX4. ATTORNEY WRITES ON BEHALF OF THE CONSUMER IN REGARDS TO THE FRONT DRIVER'S SIDE STRUT TOWER HOUSING UNIT *TGW THE LAWYER STATED HIS CLIENT'S VEHICLE WAS SEIZED BY INFINITI AND THEY OFFERED TO BUY THE VEHICLE BACK. HIS CLIENT NEVER RECEIVED A RECALL LETTER AND WAS ONLY MADE AWARE OF THE PROBLEM WHEN HE TOOK THE VEHICLE IN FOR SERVICING. RECALL# 11V244000. *JB UPDATED 08/09/12
NHTSA complaint #10455137 — an unverified report by a vehicle owner.
at 123,000 milesPittsburgh, PA
SUSPENSION:FRONT:MACPHERSON STRUT
PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT.
NHTSA complaint #10446380 — an unverified report by a vehicle owner.
at 123,000 milesPittsburgh, PA
SUSPENSION
PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT.
NHTSA complaint #10446380 — an unverified report by a vehicle owner.
at 95,000 milesOrlando, FLCrash4 injured
STEERING
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 95,000.
NHTSA complaint #10399646 — an unverified report by a vehicle owner.
at 149,000 milesLakeville, PA
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE OUTSIDE THE VEHICLE AND SUDDENLY THE VEHICLE BEGAN TO LEAN TOWARDS THE DRIVER'S SIDE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN RESUMED WITH CAUTION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THEY INFORMED THAT THE FRAME WAS SEVERELY RUSTED; AND THE FRONT DRIVER SIDE STRUT TOWER FRACTURED DUE TO EXCESSIVE CORROSION. THE TECHNICIAN ALSO STATED THAT THE FAILURE WOULD EVENTUALLY AFFECT THE STEERING. THE CONTACT PLANNED TO HAVE THE VEHICLE REPAIRED. THERE WAS AN OPEN INVESTIGATION ASSOCIATED WITH NHTSA ACTION NUMBER PE11004 (SUSPENSION: FRONT: SHOCK ABSORBER). THE FAILURE MILEAGE WAS 149,000. UPDATED 03/22/11*LJ UPDATED 1/4/11
NHTSA complaint #10382622 — an unverified report by a vehicle owner.
at 130,000 milesLakeville, PA
SUSPENSION:FRONT:MACPHERSON STRUT
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE FRONT STRUT TOWER ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT WHERE THE SUBFRAME MET THE SHOCK TOWER WAS COMPLETELY CORRODED. THE MECHANIC STATED HE WOULD HAVE TO WELD IN NEW METAL IN ORDER TO REPAIR. THE VEHICLE WAS REPAIRED. THERE WAS AN OPEN INVESTIGATION PE11004 (SUSPENSION: FRONT: SHOCK ABSORBE AND SUSPENSION: FRONT: MACPHERSON STRUT ). THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10382527 — an unverified report by a vehicle owner.
at 74,000 milesRoxbury, MA
POWER TRAIN:AXLE ASSEMBLY
TL* THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED WHILE ATTEMPTING A TURN AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND FOUND THE REAR AXLE WAS EXTENDED THREE FEET FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE DEALER ADVISED THERE WAS NOT A RECALL FOR THE FAILURE AND ANY REPAIRS WOULD BE AT HIS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 74,000.
NHTSA complaint #10343023 — an unverified report by a vehicle owner.
Miami, FL
SERVICE BRAKES, HYDRAULIC
THERE IS A PULSING FEEL IN THE BRAKES. HAVE CHECKED ONLINE AND REALIZED THAT IT SEEMS TO BE A COMMON ENOUGH COMPLAINT BY OTHER OWNERS. ON HARD STOPS THE PUSH BACK BY THE PEDAL IS HARD ENOUGH THAT THE BRAKES LOCKUP INTERMITTENTLY. THIS IS DIFFERENT FROM THE PULSING FEEL OF THE ANTI-LOCK SYSTEM. IT FEELS AS THOUGH THE ROTORS ARE WARPED. IT IS FELT IN THE STEERING WHEEL ALSO, AND INCREASINGLY IN THE VEHICLE IN NORMAL DRIVING WITHOUT APPLYING THE BRAKES. IT IS NOT THE TIRES WHICH ARE FASTIDIOUSLY KEPT NEW OMI. NO INCIDENT YET BUT I BELIEVE THERE IS A TREND THAT NEEDS TO BE INVESTIGATED.
NHTSA complaint #10325016 — an unverified report by a vehicle owner.
at 95,000 milesActon, MA
STRUCTURE
SEVERE CORROSION ON FACTORY INSTALLED RUNNING BOARDS ON INFINITY QX4 WHICH COULD COLLAPSE CAUSING INJURY.
NHTSA complaint #10294326 — an unverified report by a vehicle owner.
at 65,000 milesPhilladelphia, PA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS ROLL DOWN WITHOUT WARNING INTERMITTENTLY. THE FAILURE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/23/09. *LJ UPDATED 09/23/09.
NHTSA complaint #10281197 — an unverified report by a vehicle owner.
Medina, OH
SUSPENSION:FRONT
WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY NEVER SEEN SUCH A TYPE OF CORROSION IN THIS AREA AND THAT I SHOULD HAVE THE MANUFACTURER LOOK AT IT AND TAKE IT TO A BODY SHOP. THEY STATED THAT THE VEHICLE SHOULD BE REPAIRED AS SOON AS POSSIBLE AS IT WAS A SERIOUS SAFETY RISK AS THE STRUT TOWER COULD DISLODGE AND COME UP THROUGH THE HOOD OF MY VEHICLE WHICH IS CLOSE TO MY BRAKE LINE AND COULD AFFECT MY STEERING. I DID TAKE IT 2 BODY SHOPS BOTH OF WHICH CONCURRED THAT THIS TYPE OF CORROSION SHOULD NOT HAVE HAPPENED AND THEY ALSO STRESSED IT WAS COMPROMISING MY SAFETY AND THERE COULD BE A SHIFT OF MY SUSPENSION AND LOSS OF CONTROL OF MY VEHICLE WHILE DRIVING. I DID CONTACT INFINITI SERVICE DEPARTMENT AND IT WAS ONLY GLANCED AT NOT INSPECTED. I FILED A COMPLAINT WITH INFINITI CONSUMER AFFAIRS AND WROTE A LETTER TO THE OWNER OF CLOSEST DEALERSHIP. I WAS THAN ABOUT A WEEK LATER ASKED BY THE LOCAL DEALER IF THEY COULD LOOK AT MY SUV AGAIN AND PICTURES WERE EMAILED BY BODY SHOP TO THE SERVICE DEPARTMENT OF DEALERSHIP AND SENT TO CORPORATE AND MY REQUEST TO HAVE THEM REPAIR VEHICLE WAS DENIED AND I HAVE HAD VEHICLE REPAIRED AT MY COST AT LOCAL BODY SHOP. PICTURES ARE AVAILABLE THAT WERE TAKEN BY BODY SHOP AND I STATEMENT OF SERIOUS SAFETY RISK OF VEHICLE IS ALSO AVAILABLE FROM BODY SHOP.
NHTSA complaint #10261720 — an unverified report by a vehicle owner.
Medina, OH
STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING MY 2003 INFINITI QX4 ON THE HIGHWAY, I NOTICED A SEVERE VIBRATION COMING FROM THE LEFT SIDE OF MY VEHICLE AND TIRE. I TOOK IT TO A LOCAL SERVICE REPAIR SHOP AND THEY TOOK OFF MY LEFT FRONT TIRE AND SAW WHERE MY INNER APRON WAS SEVERELY CORRODED, CRACKED AND PERFORATED.THEY STATED THEY NEVER SEEN SUCH A TYPE OF CORROSION IN THIS AREA AND THAT I SHOULD HAVE THE MANUFACTURER LOOK AT IT AND TAKE IT TO A BODY SHOP. THEY STATED THAT THE VEHICLE SHOULD BE REPAIRED AS SOON AS POSSIBLE AS IT WAS A SERIOUS SAFETY RISK AS THE STRUT TOWER COULD DISLODGE AND COME UP THROUGH THE HOOD OF MY VEHICLE WHICH IS CLOSE TO MY BRAKE LINE AND COULD AFFECT MY STEERING. I DID TAKE IT 2 BODY SHOPS BOTH OF WHICH CONCURRED THAT THIS TYPE OF CORROSION SHOULD NOT HAVE HAPPENED AND THEY ALSO STRESSED IT WAS COMPROMISING MY SAFETY AND THERE COULD BE A SHIFT OF MY SUSPENSION AND LOSS OF CONTROL OF MY VEHICLE WHILE DRIVING. I DID CONTACT INFINITI SERVICE DEPARTMENT AND IT WAS ONLY GLANCED AT NOT INSPECTED. I FILED A COMPLAINT WITH INFINITI CONSUMER AFFAIRS AND WROTE A LETTER TO THE OWNER OF CLOSEST DEALERSHIP. I WAS THAN ABOUT A WEEK LATER ASKED BY THE LOCAL DEALER IF THEY COULD LOOK AT MY SUV AGAIN AND PICTURES WERE EMAILED BY BODY SHOP TO THE SERVICE DEPARTMENT OF DEALERSHIP AND SENT TO CORPORATE AND MY REQUEST TO HAVE THEM REPAIR VEHICLE WAS DENIED AND I HAVE HAD VEHICLE REPAIRED AT MY COST AT LOCAL BODY SHOP. PICTURES ARE AVAILABLE THAT WERE TAKEN BY BODY SHOP AND I STATEMENT OF SERIOUS SAFETY RISK OF VEHICLE IS ALSO AVAILABLE FROM BODY SHOP.
NHTSA complaint #10261720 — an unverified report by a vehicle owner.
at 6,000 milesLithonia, GA
SERVICE BRAKES, HYDRAULIC
THERE WAS A SEVERE PULSATION IN THE REAR OF THE VEHICLE WHEN THE BRAKE WERE APPLIED. THE DEALERSHIP SERVICED THE VEHICLE OVER 20 TIMES.
NHTSA complaint #10055745 — an unverified report by a vehicle owner.
at 5,900 milesSummit, NJCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 35 MPH ON A DRY SINGLE LANE PAVED ROAD, I UNAVOIDABLY RAN MY INFINITI QX4 SUV OVER A TREE BRANCH IN THE ROAD. THE TREE BRANCH BRIEFLY BECAME ENTANGLED UNDER THE VEHICLE AND THEN WAS EXPELLED. ONCE THE TREE BRANCH WAS RELEASED, MY ABS LIGHT CAME ON. I TOOK MY VEHICLE TO MY INIFINITI DEALER WHO PUT THE VEHICLE ON A LIFT. EXAMINATION SHOWED NO DAMAGE TO THE VEHICLE OTHER THAN THE WIRING ASSEMBLY TO THE FRONT WHEEL SENSOR HAD ITS WIRE AND ELECTRICAL PIN PULLED FROM THE ELECTRICAL CONNECTOR TO THE FRONT WHEEL SENSOR. ABS FOR THE VEHICLE WAS DISABLED.
NHTSA complaint #10042958 — an unverified report by a vehicle owner.