FaultScore

Mercedes Benz R500 vs Mitsubishi Eclipse Cross

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz R500 Mitsubishi Eclipse Cross
Complaints on file 42 104
Model years covered 2006–2008 2018–2025
Worst model year 2018
Best model year 2024
Crashes reported 2 23
Fires reported 7 4
Injuries reported 4 14
Deaths reported 0 1
Most complained-about part Transmission & Drivetrain Electrical System
Share of complaints involving harm 31% 40.4%

Mercedes Benz R500 by year

06 07 08
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Transmission & Drivetrain 6 14.3%
Steering 6 14.3%
Suspension 6 14.3%
Electrical System 5 11.9%
Seats 4 9.5%
Brakes 3 7.1%
Airbags 2 4.8%
Acceleration & Cruise Control 2 4.8%

Mitsubishi Eclipse Cross by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 17 16.3%
Other & Unspecified 12 11.5%
Airbags 11 10.6%
Brakes 11 10.6%
Engine & Cooling 9 8.7%
Transmission & Drivetrain 9 8.7%
Driver Assist & Collision Avoidance 9 8.7%
Steering 7 6.7%