Owners have filed 36 complaints
about the 2018 Mitsubishi Eclipse Cross with NHTSA between 2018 and 2025.
The largest single group is the electrical system.
Across this model's run it ranks 1 of 3 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 70
Against the median year of the Mitsubishi Eclipse Cross. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
86% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2018 compares with every other Mitsubishi Eclipse Cross
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Mitsubishi Eclipse Cross
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
822.2%
0 crashes, 1 fires · median 11,400 mi
Brakes
513.9%
Median failure at 8,395 miles
Other & Unspecified
411.1%
0 crashes, 1 fires · median 40,595 mi
Driver Assist & Collision Avoidance
38.3%
Engine & Cooling
38.3%
0 crashes, 1 fires · median 68,000 mi
Fuel & Propulsion
25.6%
Median failure at 1,100 miles
Acceleration & Cruise Control
25.6%
Median failure at 1,150 miles
Steering
25.6%
Airbags
25.6%
1 crashes, 0 fires · median 8,196 mi
Transmission & Drivetrain
25.6%
Median failure at 10,087 miles
Stability & Traction Control
12.8%
Median failure at 3,600 miles
Wheels
12.8%
Median failure at 13,190 miles
Body & Structure
12.8%
Median failure at 22,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
1045.5%
10,000 – 24,999 miles
940.9%
50,000 – 74,999 miles
313.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2018 Mitsubishi Eclipse Cross SUV FWD
—
—
—
—
2018 Mitsubishi Eclipse Cross SUV AWD
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2018peak 6Aug 2025
Recalls on the 2018 Mitsubishi Eclipse Cross
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
18V620000
ELECTRICAL SYSTEM:SOFTWARE
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
18V621000
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Risk: If the safety systems do not function as intended, it can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024554258,000 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words and abbreviations listed on the label for "TIRES", "RIMS", "WITH", "FR" and "RR" and appear in English only, when they should be listed as "TIRES/PNEUS", "RIMS/JANTES", "WITH/AVEC", "FR/AVT" and "RR/ARR". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. Mitsubishi has corrected the compliance label for all new vehicles.
Recall 201850818,281 units in Canada
Other
On certain vehicles, an issue in the software that manages the brake system Hydraulic Unit may allow it to reset without warning and could cause some vehicle features to malfunction. If this were to occur while driving, the following features may be affected: automatic braking (if Automatic Cruise Control (ACC) and/or Forward Collision Mitigation (FCM) is in operation), Antilock Brake System (ABS), Active Stability Control (ASC), Brake Auto Hold (BAH). If these systems malfunction, there could be an increased risk of a crash causing injury and/or damage to property. Correction: Dealers will update the Hydraulic Unit control software.
Recall 20185078,089 units in Canada
Other
On certain vehicles, an issue in the software used by the Electronic Control Unit responsible for managing the Forward Collision Mitigation (FCM) feature may cause it to not operate as intended alerting the driver to brake unnecessarily in certain situations. If the driver attempts to brake while FCM is also activating, the vehicle may decelerate rapidly. This could create a situation where another motorist does not anticipate a preceding vehicle’s sudden brake application or stop, creating the risk of a rear-end collision causing injury and/or damage to property. Correction: Dealers will update the software for the Forward Collision Mitigation system.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 10,087 milesLancaster, PA1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll over her and her hair and left shoulder got caught under the front driver side tire. The contact was unable to move and was caught under the front driver's side tire for 45 minutes until a bystander heard her yeller out for help. The contact sustained injuries on her compression contractions on her 12th thoracic vertebra, left ear, emotional distress, and crush injury complications. The contact was able to seek medical attention at a hospital. The contact did call the police department and arrived at the residence, but was not aware of a police report being filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 10,087.
NHTSA complaint #11453351 — an unverified report by a vehicle owner.
at 1,392 milesNEW Smyrna Beach, FLCrash1 injured1 killed
AIR BAGS
THE DRIVER'S AIRBAG EXPLODED ON MY LEFT SIDE, CUTTING MY LEFT ARM AND RENDERING ME DEAF IN BOTH EARS FROM THE IMPACT WHEN I WAS HIT ON THE LEFT REAR PANEL BY A MOTORCYCLE, KILLING THE RIDER. MY HEARING IS PERMANENTLY DAMAGED AND I HAVE SUSTAINED BACK AND NECK INJURY. I WAS IN A MEDIAN BETWEEN FOUR LANES OF TRAFFIC ON A STATE ROAD AND STATIONARY WHEN HIT. MY CAR WAS TURNED COMPLETELY AROUND BY THE IMPACT AND THE AIRBAG EXPLODED AFTER I WAS SITTING STILL, WHICH WAS A HUGE SHOCK TO ME. IT WAS A DELAYED REACTION. THE LEFT REAR PANEL WAS DESTROYED AND THE REAR WINDOW AND THE VEHICLE WAS CONSIDERED TOTALED. *TR
NHTSA complaint #11327518 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, FLFire
UNKNOWN OR OTHER
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.
NHTSA complaint #11321834 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, FLFire
ELECTRICAL SYSTEM
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.
NHTSA complaint #11321834 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, FLFire
ENGINE
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.
NHTSA complaint #11321834 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Wheeling, IL
POWER TRAIN
The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.
NHTSA complaint #11682572 — an unverified report by a vehicle owner.
Wheeling, IL
UNKNOWN OR OTHER
The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.
NHTSA complaint #11682572 — an unverified report by a vehicle owner.
Wheeling, IL
FORWARD COLLISION AVOIDANCE: WARNINGS
The problem: You can drive fast or slow and at any given moment, the car display all alarms like the adaptive cruise control, emergency brake, engine. All the lights start to blink inside the car, there is a beep with those lights. The steering wheel does not move, gets locked, the brakes get locked (you cannot move the steer wheel or press the brakes), the engine starts to make a rattling sound and the car starts to bounce, then slowly the car starts shutting down until its off. This problem has been happening since I bought the car brand new on 2018. At the beginning, the car was inside the dealership ever so often to try to fix that problem. That recall was presented in other VIN numbers but not mine, but the dealer decided to "so call" fix it. The problem stopped happening for a while, then started again. It went back to the dealership in Schaumburg Mitsubishi. They told me without a receipt or notice, they fix it, again. When the dealership closed, I didnt know where to go or what to do. The case number left in Mitsubishi motors was only available for a year, so when I called again, I had to make a new case but there was no dealer no more. When I went to Gregory Mitsubishi, I explained the problem but they couldnt find anything and they couldnt get any information about my history because Schaumburg Mitsubishi was gone. I know how to manage the problem, I just have to move back to a safe spot quickly, sometimes doing unsafe maneuvers, so I wont cause an accident. This year so far, has happened another 4-5 times and I dont know what to do, because Jidd Mitsubishi dont want to do anything about it.
NHTSA complaint #11682572 — an unverified report by a vehicle owner.
Ilion, NY
STEERING
While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.
NHTSA complaint #11675945 — an unverified report by a vehicle owner.
Ilion, NY
ELECTRICAL SYSTEM
While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.
NHTSA complaint #11675945 — an unverified report by a vehicle owner.
Ilion, NY
SERVICE BRAKES
While parked, ASC system service required indicator light came on. Car was then disabled and unable to be started for approximately 1-2 hours. That happened twice in 2023. While driving on the highway in 2025, ASC system service required, abs system service required, four wheel drive system service required, power steering system service required indicator lights all came on and total loss of power steering while driving approximately 40-50mph.
NHTSA complaint #11675945 — an unverified report by a vehicle owner.
Erie, PA
ENGINE
Stalls out when driving Vehicle dealership has not been any help with getting issues fixed despite having purchased vehicle within past 6 months, and having engine issues since purchase. Charged for extra warranties not honored
NHTSA complaint #11589124 — an unverified report by a vehicle owner.
Berwick, PA
STEERING
My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.
NHTSA complaint #11491465 — an unverified report by a vehicle owner.
Berwick, PA
ELECTRICAL SYSTEM
My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.
NHTSA complaint #11491465 — an unverified report by a vehicle owner.
My streeing locked up while I was going 40mph. Almost crashed the car into another car. My electric brake system light keeps blanking at me when my streeing locked up on me as well.
NHTSA complaint #11491465 — an unverified report by a vehicle owner.
at 10,087 milesLancaster, PA1 injured
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
The contact owns a 2018 Mitsubishi Eclipse Cross. The contact stated she was turning off the vehicle and shifted gears to park, when exiting the front driver's side, the vehicle began to roll backward and the front driver's side door knocked her down. The contact stated the emergency brakes were not applied. The contact stated the vehicle began to roll over her and her hair and left shoulder got caught under the front driver side tire. The contact was unable to move and was caught under the front driver's side tire for 45 minutes until a bystander heard her yeller out for help. The contact sustained injuries on her compression contractions on her 12th thoracic vertebra, left ear, emotional distress, and crush injury complications. The contact was able to seek medical attention at a hospital. The contact did call the police department and arrived at the residence, but was not aware of a police report being filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 10,087.
NHTSA complaint #11453351 — an unverified report by a vehicle owner.
Wrens, GA
UNKNOWN OR OTHER
First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833
NHTSA complaint #11418156 — an unverified report by a vehicle owner.
Wrens, GA
ELECTRICAL SYSTEM
First time I was at a wedding didn't realize I had laid key fob on top of car . Car cranked when I left wedding I assumed it was in the car when I got home and tried to crank dash said no key detected. 2nd incident I keep key fob attached to my purse I picked up my grandson so he could use car . I just realized I have key on my purse and he has car 20 miles away so he's stuck there once he cuts car off and I have to find someone to take me there to give key . I have left car running several times went in to grocery store did what I wanted to do key with me Car still running when I return thank you aletha wilson 1271 silas rd Wrens ga 30833
NHTSA complaint #11418156 — an unverified report by a vehicle owner.
at 13,000 milesHyde Park, VT
ELECTRICAL SYSTEM
THE BATTERY IS ALWAYS DRAINING EVEN WHEN NOT IN COLD TEMPERATURES I HAVE TO TURN THE KEY TWICE IN ORDER FOR THE VEHICLE TO START. MY HUSBAND WAS DRIVING THE VEHICLE THE OTHER DAY IN THE CAR COMPLETELY STALLED MID DRIVE ON A BUSY ROAD
NHTSA complaint #11397665 — an unverified report by a vehicle owner.
Little Falls, NY
LANE DEPARTURE: BLIND SPOT DETECTION
WHEN DRIVING THIS VEHICLE, THE BSW ON THE PASSENGER SIDE, DOES NOT ALWAYS WORK.
NHTSA complaint #11397128 — an unverified report by a vehicle owner.
at 22,000 milesIrmo, SC
STRUCTURE:BODY
THE METAL PART WHERE THE DOOR CLOSE IS STICKING UP AND HIT MY FEET EVERY TIME I GET OUT MY CAR. AND IT'S NOT SAFE
NHTSA complaint #11351186 — an unverified report by a vehicle owner.
at 1,392 milesNEW Smyrna Beach, FLCrash1 injured1 killed
AIR BAGS
THE DRIVER'S AIRBAG EXPLODED ON MY LEFT SIDE, CUTTING MY LEFT ARM AND RENDERING ME DEAF IN BOTH EARS FROM THE IMPACT WHEN I WAS HIT ON THE LEFT REAR PANEL BY A MOTORCYCLE, KILLING THE RIDER. MY HEARING IS PERMANENTLY DAMAGED AND I HAVE SUSTAINED BACK AND NECK INJURY. I WAS IN A MEDIAN BETWEEN FOUR LANES OF TRAFFIC ON A STATE ROAD AND STATIONARY WHEN HIT. MY CAR WAS TURNED COMPLETELY AROUND BY THE IMPACT AND THE AIRBAG EXPLODED AFTER I WAS SITTING STILL, WHICH WAS A HUGE SHOCK TO ME. IT WAS A DELAYED REACTION. THE LEFT REAR PANEL WAS DESTROYED AND THE REAR WINDOW AND THE VEHICLE WAS CONSIDERED TOTALED. *TR
NHTSA complaint #11327518 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, FLFire
UNKNOWN OR OTHER
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.
NHTSA complaint #11321834 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, FLFire
ELECTRICAL SYSTEM
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.
NHTSA complaint #11321834 — an unverified report by a vehicle owner.
at 68,000 milesJacksonville, FLFire
ENGINE
AFTER PURCHASING MY VEHICLE ON 10/31/18, I EXPERIENCED 6 HEADLIGHT CHANGES FROM THAT POINT TILL 4/19/20. ON 4/19/20, WHILE DRIVING I SMELLED AN ELECTRICAL BURNING SMELL. AS I PROCEEDED TO PULL TO A SAFE LOCATION MY HEADLIGHT INDICATOR LIGHT CAME THEN I LOSS ALL POWER AND FUNCTION OF THE VEHICLE.PRESSING THE BREAKS AND PULLING THE EMERGENCY BREAK MULTIPLE TIMES DID NOT STOP THE VEHICLE. APPROXIMATELY 150 YARDS AHEAD I SPOTTED A SHOPPING CENTER ENTRANCE. AS I PROCEEDED TO ATTEMPT A HARD RIGHT TURN INTO THE PARKING LOT WHEN FIRE BEGAN SHOOTING OVER THE FRONT WINDSHIELD AND SIDE FENDERS. I FINALLY GOT THE VEHICLE TO STOP AFTER PUMPING THE HAND BREAK SEVERAL TIMES AND EXITED THE VEHICLE. THE RESULT OF THIS FAULTY ELECTRICAL SYSTEM CAUSED ME TO TOTAL MY CAR.
NHTSA complaint #11321834 — an unverified report by a vehicle owner.
at 1,100 milesExport, PA
VEHICLE SPEED CONTROL
WHEN ON THE HIGHWAY, I SET THE CRUISE FOR A SET SPEED. WITH NO OTHER CARS AROUND ME, MY SPEED WILL VARY SIGNIFICANTLY. I SET THE SPEED FOR 70MPH (SPEED LIMIT) AND THE CAR WILL GO FROM 64MPH AND SURGE UP TO 78MPH ALL ON IT'S OWN. THIS HAS HAPPENED TO ME 4 TIMES TO DATE. ONCE IT ENDED IN A SPEEDING TICKET WHEN I FIRST GOT THE CAR. I WAS REALLY CONFUSED HOW I WAS CLOCKED GOING 79 MPG WHEN THE CRUISE WAS SET ON 70MPH. IT HAS OCCURRED A NUMBER OF TIMES SINCE, CAUSING ME TO CANCEL THE CRUISE CONTROL IN ORDER TO NORMALIZE MY SPEED.
NHTSA complaint #11302536 — an unverified report by a vehicle owner.
at 1,200 milesExport, PA
VEHICLE SPEED CONTROL
WHEN I USE THE ACC, AND THE HIGHWAY IS HILLY, THE ACC WILL ENGAGE THE FCM (FORWARD COLLISION MITIGATION), RESULTING IN THE BRAKES BEING APPLIED, SOMETIMES FORCEFULLY, RESULTING IN AN IMMEDIATE SLOW DOWN OF MY VEHICLES SPEED. THIS CAN CAUSE ACCIDENTS AS THOSE AROUND ME HAD TO SLAM ON THEIR BRAKES AS WELL. WHEN GOING UP AND DOWN HILLS, THE ACC DOES NOT WORK PROPERLY. THIS HAS OCCURRED MANY TIMES FROM THE TIME I BOUGHT THE VEHICLE UNTIL NOW.
NHTSA complaint #11302542 — an unverified report by a vehicle owner.
at 1,000 milesExport, PA
ELECTRICAL SYSTEM
THE LOW GAS GAUGE DOES NOT WORK. IT WILL NOTIFY ME THAT I HAVE 50 MILES LEFT ON MY TANK AND WITHIN 5 MILES WILL GO TO 0 WITH WARNING LIGHTS TO REFUEL IMMEDIATELY. IT DOES NOT SAY HOW MANY MILES ARE LEFT. IT RAPIDLY GOES FROM 50 MILES LEFT TO 0. THIS HAS CAUSED ME TO RUN OUT OF GAS TWICE TO DATE, WHEN THERE IS NOT AN IMMEDIATE GAS STATION NEAR ME.
NHTSA complaint #11302543 — an unverified report by a vehicle owner.
at 1,200 milesExport, PA
SERVICE BRAKES
WHEN I USE THE ACC, AND THE HIGHWAY IS HILLY, THE ACC WILL ENGAGE THE FCM (FORWARD COLLISION MITIGATION), RESULTING IN THE BRAKES BEING APPLIED, SOMETIMES FORCEFULLY, RESULTING IN AN IMMEDIATE SLOW DOWN OF MY VEHICLES SPEED. THIS CAN CAUSE ACCIDENTS AS THOSE AROUND ME HAD TO SLAM ON THEIR BRAKES AS WELL. WHEN GOING UP AND DOWN HILLS, THE ACC DOES NOT WORK PROPERLY. THIS HAS OCCURRED MANY TIMES FROM THE TIME I BOUGHT THE VEHICLE UNTIL NOW.
NHTSA complaint #11302542 — an unverified report by a vehicle owner.
at 1,200 milesExport, PA
FUEL/PROPULSION SYSTEM
WHEN I USE THE ACC, AND THE HIGHWAY IS HILLY, THE ACC WILL ENGAGE THE FCM (FORWARD COLLISION MITIGATION), RESULTING IN THE BRAKES BEING APPLIED, SOMETIMES FORCEFULLY, RESULTING IN AN IMMEDIATE SLOW DOWN OF MY VEHICLES SPEED. THIS CAN CAUSE ACCIDENTS AS THOSE AROUND ME HAD TO SLAM ON THEIR BRAKES AS WELL. WHEN GOING UP AND DOWN HILLS, THE ACC DOES NOT WORK PROPERLY. THIS HAS OCCURRED MANY TIMES FROM THE TIME I BOUGHT THE VEHICLE UNTIL NOW.
NHTSA complaint #11302542 — an unverified report by a vehicle owner.