Mercedes Benz S600 vs Volkswagen Jetta Sportwagen

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz S600 Volkswagen Jetta Sportwagen
Complaints on file 95 237
Model years covered 1993–2007 2008–2014
Worst model year — 2014
Best model year — 2009
Crashes reported 1 8
Fires reported 7 5
Injuries reported 1 5
Deaths reported 0 0
Most complained-about part Engine & Cooling Electrical System
Share of complaints involving harm 9.5% 7.6%

Mercedes Benz S600 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 37 38.9%
Suspension 20 21.1%
Electrical System 17 17.9%
Lights 5 5.3%
Transmission & Drivetrain 4 4.2%
Brakes 3 3.2%
Acceleration & Cruise Control 2 2.1%
Seats 2 2.1%

Volkswagen Jetta Sportwagen by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 24 10.1%
Brakes 23 9.7%
Engine & Cooling 21 8.9%
Airbags 21 8.9%
Other & Unspecified 21 8.9%
Transmission & Drivetrain 13 5.5%