Mercedes Benz Sprinter 2500 vs Ford F-450
Both cars' complete complaint records, side by side.
Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.
| Measure | Mercedes Benz Sprinter 2500 | Ford F-450 |
|---|---|---|
| Complaints on file | 66 | 165 |
| Model years covered | 2012–2015 | 2011–2020 |
| Worst model year | 2014 | 2017 |
| Best model year | 2013 | 2012 |
| Crashes reported | 2 | 5 |
| Fires reported | 1 | 9 |
| Injuries reported | 0 | 4 |
| Deaths reported | 0 | 0 |
| Most complained-about part | Airbags | Engine & Cooling |
| Share of complaints involving harm | 4.5% | 10.9% |
Mercedes Benz Sprinter 2500 by year
What breaks
Airbags
12
18.2%
Engine & Cooling
9
13.6%
Brakes
6
9.1%
Acceleration & Cruise Control
5
7.6%
Other & Unspecified
5
7.6%
Electrical System
4
6.1%
Fuel & Propulsion
4
6.1%
Wheels
4
6.1%
Ford F-450 by year
What breaks
Engine & Cooling
32
19.4%
Transmission & Drivetrain
19
11.5%
Fuel & Propulsion
18
10.9%
Steering
16
9.7%
Other & Unspecified
14
8.5%
Body & Structure
13
7.9%
Electrical System
11
6.7%
Suspension
11
6.7%