Owners have filed 26 complaints
about the 2017 Ford F-450 with NHTSA between 2018 and 2025.
The largest single group is the body & structure.
Across this model's run it ranks 1 of 6 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Ford F-450. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
63% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2017 Ford F-450
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Body & Structure
934.6%
Median failure at 25,000 miles
Transmission & Drivetrain
726.9%
1 crashes, 0 fires · median 96,000 mi
Electrical System
311.5%
Median failure at 26,500 miles
Doors, Latches & Locks
27.7%
Median failure at 67,500 miles
Other & Unspecified
13.8%
1 crashes, 0 fires
Seats
13.8%
Median failure at 23,000 miles
Lights
13.8%
Median failure at 23,000 miles
Airbags
13.8%
Engine & Cooling
13.8%
0 crashes, 1 fires
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
16.3%
1,000 – 9,999 miles
318.8%
10,000 – 24,999 miles
425.0%
25,000 – 49,999 miles
212.5%
50,000 – 74,999 miles
212.5%
75,000 – 99,999 miles
16.3%
100,000 – 149,999 miles
212.5%
150,000+ miles
16.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2018peak 5Apr 2025
NHTSA investigations into the 2017 Ford F-450
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ21001Opened 15 Jan 2021Closed 10 Jan 2024STRUCTURE:BODY:DOOR
Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the rec...
PE18011Opened 12 Oct 2018Closed 12 Dec 2019ELECTRICAL SYSTEM:WIRING
Power tailgate opens unintended
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, wa...
Recalls on the 2017 Ford F-450
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V401000
EQUIPMENT
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
19V342000
EXTERIOR LIGHTING:BRAKE LIGHTS
Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
18V894000
ENGINE
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater. Water and contaminants may get into the block heater cable's splice connector causing corrosion and damage.
Risk: When the heater is plugged in, prolonged corrosion could cause a resistive short, increasing the risk of overheated or melted wiring which can increase the risk of a fire.
17V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250, F-350, F-450, and F-550 vehicles originally produced with black or body colored exterior door handles that may have been subsequently equipped with a chrome exterior door handle cover accessory kit purchased from a Ford dealer. These accessory door handle covers may cause the doors to unlatch in a side impact collision. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk: If the doors unlatch and open in a side impact collision, the occupants have an increased risk of injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2017276304 units in Canada
Accessories
Certain decorative chrome door handle covers, sold as aftermarket accessories through Ford dealers, may affect compliance to Canada Motor Vehicle Safety Standard (CMVSS) 206 – Door Lock and Door Retention Components. These accessories may cause the door handles to fail to conform to the inertial load requirements of the standard. A door handle fitted with a chrome cover could unlatch due to inertial loads during a side impact crash if the door were unlocked, which would increase the risk of injury. Correction: Covers will be removed from vehicles and owners will be reimbursed for parts and labour.
Reports where the owner recorded a crash, a fire, an injury or a death.
Kansas City, KSCrash
UNKNOWN OR OTHER
tailgate opens while driving could cause jackknife of trailer and truck has recall, recall has been performed 3 times and still having issues midway ford inspected and said the tailgate is functioning as intended no warning or indicators this is 2nd time this has happened and recalls have been performed also have surveillance video of me leaving a customer's house with tailgate up and closed and when i pull to end of driveway and make a left u can see the tailgate come down while in motion driving .ford motor company and the dealer refuse to help with damages and have no concern this could happen to me on a off ramp or at higher speeds and this could end up in a life threating situation, they cannot offer me a fix or repairs to my vehicle or trailer even though i have a letter from them that says they will, customer satisfaction program 21mo5 it states coverage for this issue for 10yrs or 150,000miles i currently have 117000 miles and year coverage until 2027
NHTSA complaint #11656631 — an unverified report by a vehicle owner.
Vista, CAFire3 injured
ENGINE
The contact owns a 2017 Ford F-450. The contact stated that the vehicle had been diagnosed with an oil leak coming from the injector seals. The vehicle was serviced by the dealer and the contact picked up the vehicle after it was serviced. While driving from the dealer at approximately 40 MPH, the contact noticed white-grayish smoke coming from the passenger side of the vehicle. The contact immediately pulled over as black smoke began to emit from the vehicle vents as all occupants exited the vehicle. The vehicle quickly became engulfed in flames and the authorities were called to the scene. The fire was extinguished by the fire department. A fire report was filed. The contact, his wife and daughter all experienced mental trauma as a result of the fire; no medical attention was given. The vehicle was towed to an independent mechanic where it was later taken into possession by the contact's insurance company. The dealer was notified of the failure and denied any responsibility for the fire. The manufacturer was also notified of the failure and a case was filed; the contact was then referred to the NHTSA Hotline for assistance. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 120,000.
NHTSA complaint #11592921 — an unverified report by a vehicle owner.
at 90,000 milesGoddard, KSCrash
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact stated while driving at approximately 70 MPH there was a vibration coming through the steering and the entire vehicle. The contact stated there was an abnormal bang-like explosion that had come from under the floorboards. The contact stated that a section of the drive shaft had sheared off of the vehicle and rolled out onto the highway and struck another vehicle that had been behind the contact. The contact stated no warning light was illuminated. The contact stated that he lost forward momentum and was able to pull off the highway. The contact stated that the other vehicle had also pulled off behind his vehicle. The contact stated that there were no injuries, however, the trailing vehicle had had the section of the drive shaft penetrate through the front grill and damaged the radiator and condenser. The contact's vehicle had sustained damage to the rear undercarriage, shock absorbers, and fuel tank. The contact said that the police were on the scene and filed a report. The contact had the vehicle towed to a dealer where it was determined that the drive shaft needed to be replaced. The contact had previously taken the vehicle in for service to report vibration and had been told that there was a recall but that he would have to wait for the official recall letter from the manufacturer. The contact received the recall notification from the manufacturer for NHTSA Campaign Number: 22V880000 (Power Train) after having had the drive shaft failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11508725 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Kansas City, KSCrash
UNKNOWN OR OTHER
tailgate opens while driving could cause jackknife of trailer and truck has recall, recall has been performed 3 times and still having issues midway ford inspected and said the tailgate is functioning as intended no warning or indicators this is 2nd time this has happened and recalls have been performed also have surveillance video of me leaving a customer's house with tailgate up and closed and when i pull to end of driveway and make a left u can see the tailgate come down while in motion driving .ford motor company and the dealer refuse to help with damages and have no concern this could happen to me on a off ramp or at higher speeds and this could end up in a life threating situation, they cannot offer me a fix or repairs to my vehicle or trailer even though i have a letter from them that says they will, customer satisfaction program 21mo5 it states coverage for this issue for 10yrs or 150,000miles i currently have 117000 miles and year coverage until 2027
NHTSA complaint #11656631 — an unverified report by a vehicle owner.
Vista, CAFire3 injured
ENGINE
The contact owns a 2017 Ford F-450. The contact stated that the vehicle had been diagnosed with an oil leak coming from the injector seals. The vehicle was serviced by the dealer and the contact picked up the vehicle after it was serviced. While driving from the dealer at approximately 40 MPH, the contact noticed white-grayish smoke coming from the passenger side of the vehicle. The contact immediately pulled over as black smoke began to emit from the vehicle vents as all occupants exited the vehicle. The vehicle quickly became engulfed in flames and the authorities were called to the scene. The fire was extinguished by the fire department. A fire report was filed. The contact, his wife and daughter all experienced mental trauma as a result of the fire; no medical attention was given. The vehicle was towed to an independent mechanic where it was later taken into possession by the contact's insurance company. The dealer was notified of the failure and denied any responsibility for the fire. The manufacturer was also notified of the failure and a case was filed; the contact was then referred to the NHTSA Hotline for assistance. The vehicle was destroyed as a result of the fire. The failure mileage was approximately 120,000.
NHTSA complaint #11592921 — an unverified report by a vehicle owner.
Highland Charter Township, MI
POWER TRAIN
Vibration at 70 mph. Safety concern as to possible vehicle damage/control due to excess vibration transmitted throughout vehicle. Problem has been acknowledged by Ford Motor Company by means of a Safety Recall Notice # 22S74. Correspondence from Ford dated December 2022 stated parts to repair the problem were expected to be available Q1 2023. As of 5/5/23 there is no additional information available from Ford or it's dealer. My vehicle is unusable and there is no remedy available from Ford.
NHTSA complaint #11520574 — an unverified report by a vehicle owner.
at 90,000 milesGoddard, KSCrash
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact stated while driving at approximately 70 MPH there was a vibration coming through the steering and the entire vehicle. The contact stated there was an abnormal bang-like explosion that had come from under the floorboards. The contact stated that a section of the drive shaft had sheared off of the vehicle and rolled out onto the highway and struck another vehicle that had been behind the contact. The contact stated no warning light was illuminated. The contact stated that he lost forward momentum and was able to pull off the highway. The contact stated that the other vehicle had also pulled off behind his vehicle. The contact stated that there were no injuries, however, the trailing vehicle had had the section of the drive shaft penetrate through the front grill and damaged the radiator and condenser. The contact's vehicle had sustained damage to the rear undercarriage, shock absorbers, and fuel tank. The contact said that the police were on the scene and filed a report. The contact had the vehicle towed to a dealer where it was determined that the drive shaft needed to be replaced. The contact had previously taken the vehicle in for service to report vibration and had been told that there was a recall but that he would have to wait for the official recall letter from the manufacturer. The contact received the recall notification from the manufacturer for NHTSA Campaign Number: 22V880000 (Power Train) after having had the drive shaft failure. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11508725 — an unverified report by a vehicle owner.
at 200,000 milesBurkburnett, TX
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V880000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated while driving 75 MPH, the vehicle started to shudder violently, and the driveshaft detached. The contact was able to veer to the side of the road. The contact noticed that the transmission fluid was leaking. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the driveshaft had detached and damaged the transmission assembly, the skid plate, the fuel tank, the rear-end driveshaft housing, and other unknown components. The vehicle was not repaired. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that the contact needed to pay for the repair of the vehicle and may be reimbursed for the expenses. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 200,000. VIN tool confirms parts not available.
NHTSA complaint #11507237 — an unverified report by a vehicle owner.
Lake Havasu City, AZ
STRUCTURE:BODY
Tailgate opens in transit and allows contents of bed to fall out of vehicle causing issues for drivers behind truck
NHTSA complaint #11495099 — an unverified report by a vehicle owner.
Santa Rosa Beach, FL
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11480070 — an unverified report by a vehicle owner.
Santa Rosa Beach, FL
STRUCTURE
The contact owns a 2017 Ford F-450. The contact received notification of NHTSA Campaign Number: 22V087000 (Structure, Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11480070 — an unverified report by a vehicle owner.
Oklahoma City, OK
AIR BAGS
The vehicle air bag dash light warning lamp started to periodically come on and stay on, when it should have been off after the initial start cycle. When the air bag light is on, it reflects a defect in the system. Vehicle is not safe to drive with malfunctioning air bag system. The vehicle has a warranty on safety issues until 60,000 miles. We have confirmation of the issue in writing with Seth Wadley Ford dated March 12, 2020 with mileage recorded as 48,444. The service order number is 323328. It was again noted at Seth Wadley Ford dated July 6, 2020 with mileage recorded as 51,064. The service order number is 331898. Ford Motor Co. opened a case CAS-29479403. January 26, 2021 vehicle was dropped off at Seth Wadley Ford for repair. Ford Motor Co agreed to pay for the repair. The vehicle was in the shop until March 22, 2021. Service invoice number 348793 shows replacement of module, wiring asy main, sensor asy air bag, module seat heater control, and module seat heater control. November 2021, problem started recurring. February 21, 2022 went to Seth Wadley Ford with the light on to document recurrence of problem. Ford Motor Co. opened new case CAS-35533984. Seth Wadley Ford was unable to take truck in for repair until May 9, 2022. Vehicle shows DTC code for passenger air bag. Dealership cleared code and fault lamp recurs but does not show any code. Recommended replacement of air bag and pigtail. Ford Motor Co indicates repair is not under warranty. June 24, 2022, I contacted Ford Motor Co regarding repair, as this is a recurring problem related to initial complaint and repair. CAS-35533984 had been closed. A representative of Ford Motor Co. re-opened a new case CAS-37340218 Ford Motor Co offered to split repair 60/40. With additional extended warranty to include air bag/safety items at no charge. July 11, 2022 To date repair authorization has not been issued. Repair has not been completed.
NHTSA complaint #11473577 — an unverified report by a vehicle owner.
at 102,000 milesSunman, IN
POWER TRAIN
The contact owns a 2017 Ford F-450. The contact stated that while driving approximately 70 MPH, there was an abnormal vibration and the driveshaft snapped. There were no warning lights illuminated. The vehicle was towed to the residence. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact called another local dealer, Cronin Ford (10700 New Haven Rd, Harrison, OH 45030, (513) 367-5300) but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 17V212000 (Power Train). The manufacturer was notified and referred the contact to the NHTSA. The failure mileage was approximately 102,000.
NHTSA complaint #11466363 — an unverified report by a vehicle owner.
Butte, MT
STRUCTURE:BODY
Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It caused damage to the tailgate and the towed fifth wheel. Cargo items stored in the truck bed (under the tonneau cover) have fallen out onto the road when the tailgate opens unexpectedly. This could have caused a major accident or death. I believe this truck has an electric tailgate latch release switch in the tailgate handle and I'm not sure whether this is a possible cause. We took the truck to the Ford dealer who advised that the tailgate was not covered by any recall or warranty other than the extended warranty we purchased, for which we had to pay a deductible. The Ford dealer is also denying any responsibility for damage to the tailgate itself, damage to the fifth wheel, or damage from and loss of loose cargo falling out. We paid for the fix to the defective tailgate mechanism but feel strongly that this should be recalled due to the high risk of death or injury when the tailgate opens unexpectedly. Below date is only the most recent occurrence; as stated above, this has occurred multiple times including approximately June 12, 2021, April 20, 2021, September 24, 2020, September 30, 2020, August 9, 2020, and November 24, 2019.
NHTSA complaint #11444986 — an unverified report by a vehicle owner.
Butte, MT
ELECTRICAL SYSTEM
Tailgate opens unexpectedly while vehicle is in motion. This has happened repeatedly over the past 12 months. After confirming that the tailgate was not inadvertently left open or opened while the vehicle was moving, we realized that the problem was internal. We could not find a cause of the problem with the tailgate opening. It caused damage to the tailgate and the towed fifth wheel. Cargo items stored in the truck bed (under the tonneau cover) have fallen out onto the road when the tailgate opens unexpectedly. This could have caused a major accident or death. I believe this truck has an electric tailgate latch release switch in the tailgate handle and I'm not sure whether this is a possible cause. We took the truck to the Ford dealer who advised that the tailgate was not covered by any recall or warranty other than the extended warranty we purchased, for which we had to pay a deductible. The Ford dealer is also denying any responsibility for damage to the tailgate itself, damage to the fifth wheel, or damage from and loss of loose cargo falling out. We paid for the fix to the defective tailgate mechanism but feel strongly that this should be recalled due to the high risk of death or injury when the tailgate opens unexpectedly. Below date is only the most recent occurrence; as stated above, this has occurred multiple times including approximately June 12, 2021, April 20, 2021, September 24, 2020, September 30, 2020, August 9, 2020, and November 24, 2019.
NHTSA complaint #11444986 — an unverified report by a vehicle owner.
at 128,000 milesPittsburgh, PA
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Ford F-450. The contact stated while driving at various speeds, the tailgate fell independently causing damage to the trim of the tailgate. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer to be diagnosed however, the mechanic found nothing that needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V864000 (Latches/Locks/Linkages). The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 128,000.
NHTSA complaint #11420302 — an unverified report by a vehicle owner.
at 69,000 milesKansas City, KS
STRUCTURE:BODY:TAILGATE
TL* THE CONTACT OWNS A 2017 FORD F-450. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A LOUD CRUNCHING SOUND AND BECAME AWARE THAT THE TAILGATE HAD FALLEN ONTO THE TRAILER. THE VEHICLE WAS TAKEN TO SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY, SHAWNEE, KS 66203) WHERE THEY INFORMED THE CONTACT THAT A PREVIOUS RECALL REPAIR WAS PERFORMED CORRECTLY. THE VEHICLE WAS THEN TAKEN TO THOROUGHBRED FORD (8501 N. BOARDWALK AVE, KANSAS CITY, MO 64154) WHERE THE CONTACT WAS INFORMED THAT THE DENT WAS BEING REPAIRED AND THE PART WAS BEING REPAINTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT A CLAIM NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
NHTSA complaint #11389367 — an unverified report by a vehicle owner.
at 23,000 milesStafford Springs, CT
SEATS
WAS PASSING BY THE TRUCK THE ALARM WAS GOING OFF, UPON OPENING THE DOOR THERE WAS WATER POURING OUT OF THE DOOR, THEN I NOTICED THE FRONT DASH WAS SOAKING WET. THE CONSOLE HAD SEVERAL INCHES OF WATER IN IT. THE TRUCK WAS FLATBEDDED TO COLUMBIA FORD, FOUND SUNROOF WAS INSTALLED IMPROPERLY FROM FORD FACTORY. TRUCK HAS 2" OF WATER IN CONSOLE, DRIPPING FROM HEADLINER AND SWITCHES, AND FLOOR. SEATS ARE SOAKED. THE TRUCK IS CURRENTLY AT FORD DEALERSHIP THEY ARE TELLING ME THEY CANNOT REMOVE THE SEATS OR THE FLOOR MATS BECAUSE FORD WILL NOT REIMBURSE THEM TO DO THE JOB. NOW MY TRUCK HAS BEEN EXPOSED TO MAJOR WATER FOR 10 DAYS AND IS STILL NOT BEING FIXED. NO ONE IS TOUCHING THE WATER THAT REMAINS IN THE CONSOLE, FLOOR OR SEATS. FORD HAS BEEN CONTACTED DIRECTLY AND THEY HAVE DENIED REPLACEMENT OF THIS VEHICLE. THIS TRUCK ONLY HAS 23,000 MILES ON IT AND WAS IN EXTREMELY GOOD CONDLITION PRIOR TO THIS HAPPENING. WE HAVE BEEN GOING TO THE DEALERSHIP EVERYDAY TO SEE IF THIS TRUCK IS DRYING OUT. WE JUST REMOVED THE SILL PLATE TO EXPOSE WIRES THAT ARE COMPLETELY UNDERWATER. AND THERE IS STILL 1" OF WATER IN THE FLOOR OF THE TRUCK. THE SERVICE MNGR QUOTED TO ME THERE WILL BE NO WAY HE COULD GUARANTEE THAT THIS TRUCK WILL NOT MOLD AND WILL NOT HAVE ELECTRICAL ISSUES IN THE FUTURE. THEY ARE NOT TAKING OUT ANYTHING OUT OF THE TRUCK, SEATS, FLOOR LINER ... NOTHING. WE HAVE A CASE NUMBER WITH FORD, THEY ARE THE ONES THAT RECOMMENDED THAT WE CONTACT YOUR COMPANY FOR ASSISTANCE BECAUSE FORD HAS DENIED THE CLAIM FOR REPLACEMENT OF THIS VEHICLE. I FEEL THAT THIS TRUCK IS GOING TO MOLD DUE TO THE WATER AND IS AN ELECTRICAL (FIRE) HAZARD DUE TO THE WATER IN THE SWITCHES CORRODING AND FOR THE LENGTH OF TIME OF EXPOSURE. THERE WAS WATER POURING OUT OF THE SWITCHES IN THE CEILING THAT CONTROL THE SUNROOF INTO THE CONSOLE AND DOWN THE FRONT DASH. THERE IS DISCOLORATION ALREADY STARTED.
NHTSA complaint #11289903 — an unverified report by a vehicle owner.
at 23,000 milesStafford Springs, CT
EXTERIOR LIGHTING
WAS PASSING BY THE TRUCK THE ALARM WAS GOING OFF, UPON OPENING THE DOOR THERE WAS WATER POURING OUT OF THE DOOR, THEN I NOTICED THE FRONT DASH WAS SOAKING WET. THE CONSOLE HAD SEVERAL INCHES OF WATER IN IT. THE TRUCK WAS FLATBEDDED TO COLUMBIA FORD, FOUND SUNROOF WAS INSTALLED IMPROPERLY FROM FORD FACTORY. TRUCK HAS 2" OF WATER IN CONSOLE, DRIPPING FROM HEADLINER AND SWITCHES, AND FLOOR. SEATS ARE SOAKED. THE TRUCK IS CURRENTLY AT FORD DEALERSHIP THEY ARE TELLING ME THEY CANNOT REMOVE THE SEATS OR THE FLOOR MATS BECAUSE FORD WILL NOT REIMBURSE THEM TO DO THE JOB. NOW MY TRUCK HAS BEEN EXPOSED TO MAJOR WATER FOR 10 DAYS AND IS STILL NOT BEING FIXED. NO ONE IS TOUCHING THE WATER THAT REMAINS IN THE CONSOLE, FLOOR OR SEATS. FORD HAS BEEN CONTACTED DIRECTLY AND THEY HAVE DENIED REPLACEMENT OF THIS VEHICLE. THIS TRUCK ONLY HAS 23,000 MILES ON IT AND WAS IN EXTREMELY GOOD CONDLITION PRIOR TO THIS HAPPENING. WE HAVE BEEN GOING TO THE DEALERSHIP EVERYDAY TO SEE IF THIS TRUCK IS DRYING OUT. WE JUST REMOVED THE SILL PLATE TO EXPOSE WIRES THAT ARE COMPLETELY UNDERWATER. AND THERE IS STILL 1" OF WATER IN THE FLOOR OF THE TRUCK. THE SERVICE MNGR QUOTED TO ME THERE WILL BE NO WAY HE COULD GUARANTEE THAT THIS TRUCK WILL NOT MOLD AND WILL NOT HAVE ELECTRICAL ISSUES IN THE FUTURE. THEY ARE NOT TAKING OUT ANYTHING OUT OF THE TRUCK, SEATS, FLOOR LINER ... NOTHING. WE HAVE A CASE NUMBER WITH FORD, THEY ARE THE ONES THAT RECOMMENDED THAT WE CONTACT YOUR COMPANY FOR ASSISTANCE BECAUSE FORD HAS DENIED THE CLAIM FOR REPLACEMENT OF THIS VEHICLE. I FEEL THAT THIS TRUCK IS GOING TO MOLD DUE TO THE WATER AND IS AN ELECTRICAL (FIRE) HAZARD DUE TO THE WATER IN THE SWITCHES CORRODING AND FOR THE LENGTH OF TIME OF EXPOSURE. THERE WAS WATER POURING OUT OF THE SWITCHES IN THE CEILING THAT CONTROL THE SUNROOF INTO THE CONSOLE AND DOWN THE FRONT DASH. THERE IS DISCOLORATION ALREADY STARTED.
NHTSA complaint #11289903 — an unverified report by a vehicle owner.
at 80 milesNEW Braunfels, TX
STRUCTURE:BODY
TAILGATE TO TRUCK HAS OPENED 3 TIMES WHILE DRIVING BETWEEN SEPTEMBER AND NOVEMBER 2019. I AM NOT SURE AT THE EXACT TIME AND CONDITIONS THAT THE TAILGATE OPENED BUT WEATHER WAS RAINING MID-DAY ON TWO OF THE OCCASIONS, THE THIRD WAS EARLY MORNING. ONE OF THE TIMES THE TAILGATE OPENED WAS WHILE TOWING A CARGO TRAILER WHICH RESULTED IN DAMAGE TO THE TOP OF THE TAILGATE AS IT FELL ON THE TRAILER TONGUE JACK HANDLE. AS A NEWLY RETIRED NAVY PILOT I 'PRE-FLIGHT' MY TRUCK AND TRAILER BEFORE EVERY DRIVE CHECKING SAFETY CHAINS, LOCKS, TIRES AND LIGHTS.
NHTSA complaint #11289792 — an unverified report by a vehicle owner.
at 23,000 milesStafford Springs, CT
ELECTRICAL SYSTEM
WAS PASSING BY THE TRUCK THE ALARM WAS GOING OFF, UPON OPENING THE DOOR THERE WAS WATER POURING OUT OF THE DOOR, THEN I NOTICED THE FRONT DASH WAS SOAKING WET. THE CONSOLE HAD SEVERAL INCHES OF WATER IN IT. THE TRUCK WAS FLATBEDDED TO COLUMBIA FORD, FOUND SUNROOF WAS INSTALLED IMPROPERLY FROM FORD FACTORY. TRUCK HAS 2" OF WATER IN CONSOLE, DRIPPING FROM HEADLINER AND SWITCHES, AND FLOOR. SEATS ARE SOAKED. THE TRUCK IS CURRENTLY AT FORD DEALERSHIP THEY ARE TELLING ME THEY CANNOT REMOVE THE SEATS OR THE FLOOR MATS BECAUSE FORD WILL NOT REIMBURSE THEM TO DO THE JOB. NOW MY TRUCK HAS BEEN EXPOSED TO MAJOR WATER FOR 10 DAYS AND IS STILL NOT BEING FIXED. NO ONE IS TOUCHING THE WATER THAT REMAINS IN THE CONSOLE, FLOOR OR SEATS. FORD HAS BEEN CONTACTED DIRECTLY AND THEY HAVE DENIED REPLACEMENT OF THIS VEHICLE. THIS TRUCK ONLY HAS 23,000 MILES ON IT AND WAS IN EXTREMELY GOOD CONDLITION PRIOR TO THIS HAPPENING. WE HAVE BEEN GOING TO THE DEALERSHIP EVERYDAY TO SEE IF THIS TRUCK IS DRYING OUT. WE JUST REMOVED THE SILL PLATE TO EXPOSE WIRES THAT ARE COMPLETELY UNDERWATER. AND THERE IS STILL 1" OF WATER IN THE FLOOR OF THE TRUCK. THE SERVICE MNGR QUOTED TO ME THERE WILL BE NO WAY HE COULD GUARANTEE THAT THIS TRUCK WILL NOT MOLD AND WILL NOT HAVE ELECTRICAL ISSUES IN THE FUTURE. THEY ARE NOT TAKING OUT ANYTHING OUT OF THE TRUCK, SEATS, FLOOR LINER ... NOTHING. WE HAVE A CASE NUMBER WITH FORD, THEY ARE THE ONES THAT RECOMMENDED THAT WE CONTACT YOUR COMPANY FOR ASSISTANCE BECAUSE FORD HAS DENIED THE CLAIM FOR REPLACEMENT OF THIS VEHICLE. I FEEL THAT THIS TRUCK IS GOING TO MOLD DUE TO THE WATER AND IS AN ELECTRICAL (FIRE) HAZARD DUE TO THE WATER IN THE SWITCHES CORRODING AND FOR THE LENGTH OF TIME OF EXPOSURE. THERE WAS WATER POURING OUT OF THE SWITCHES IN THE CEILING THAT CONTROL THE SUNROOF INTO THE CONSOLE AND DOWN THE FRONT DASH. THERE IS DISCOLORATION ALREADY STARTED.
NHTSA complaint #11289903 — an unverified report by a vehicle owner.
at 55,700 milesRIO Rancho, NM
STRUCTURE:BODY:TAILGATE
TL* THE CONTACT OWNS A 2017 FORD F-450. WHILE DRIVING 10 MPH AND HAULING A TRAILER, THE CONTACT ATTEMPTED TO MAKE A HARD RIGHT TURN WHEN, WITHOUT WARNING, THE TAILGATE DISENGAGED AND FELL TO THE GROUND. THE TAILGATE WAS DESTROYED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,700.
NHTSA complaint #11286313 — an unverified report by a vehicle owner.
at 6,000 milesOakland, OR
POWER TRAIN
DRIVE LINE VIBRATION SIMILAR TO FORD RECAL #17S08
NHTSA complaint #11254684 — an unverified report by a vehicle owner.
at 30,000 milesFulton, CA
STRUCTURE:BODY
I HAVE A 2017 FORD SUPER DUTY F450 PLATINUM. MULTIPLE TIME THE TAILGATE HAS DROPPED O ITS OWN WHILE IM DRIVING THE TRUCK. KEYS ARE RESTING IN CONSOLE NOT TOUCHING RELEASE BUTTON AND DROPS ON ITS OWN. HAVE CHECKED AND DOUBLED CHECKED CLOSING FIRMLY. STILL OPENS INTERMITTENTLY. I HAVE HAD MULTIPLE WITNESSES WATCH IT HAPPEN. IT HAS NOW HAPPENED WHEN TOWING AND DESTROYED THE TAILGATE AND COULD OF CAUSED AND ACCIDENT.
NHTSA complaint #11194683 — an unverified report by a vehicle owner.
at 30,000 milesFulton, CA
ELECTRICAL SYSTEM
I HAVE A 2017 FORD SUPER DUTY F450 PLATINUM. MULTIPLE TIME THE TAILGATE HAS DROPPED O ITS OWN WHILE IM DRIVING THE TRUCK. KEYS ARE RESTING IN CONSOLE NOT TOUCHING RELEASE BUTTON AND DROPS ON ITS OWN. HAVE CHECKED AND DOUBLED CHECKED CLOSING FIRMLY. STILL OPENS INTERMITTENTLY. I HAVE HAD MULTIPLE WITNESSES WATCH IT HAPPEN. IT HAS NOW HAPPENED WHEN TOWING AND DESTROYED THE TAILGATE AND COULD OF CAUSED AND ACCIDENT.
NHTSA complaint #11194683 — an unverified report by a vehicle owner.
at 20,000 milesSomerville, MA
STRUCTURE:BODY
BROUGHT MY TRUCK INTO THE FORD DEALERSHIP BECAUSE THE DOOR WAS NOT LATCHING CLOSED AT ALL. THE TRUCK IS STILL UNDER WARRANTY AND HAS LESS THAN 20K MILES. LATER THAT DAY THE DEALERSHIP CALLED AND TOLD ME THE TRUCK WAS FIXED AND READY TO BE PICKED UP. LESS THAN 48 HOURS LATER THE LATCH AGAIN WOULD NOT WORK. I DROVE THE TRUCK BACK TO THE DEALERSHIP WHILE HOLDING THE DOOR CLOSED WITH ONE HAND SO IT WOULDN'T FLY OPEN IN TRAFFIC. THEY AGAIN SAID IT WOULD BE FIXED AND THEY TOLD ME I WAS GIVING THEM 'ATTITUDE' BECAUSE I WAS UPSET THAT IT DIDN'T GET FIXED THE FIRST TIME. ONCE I GOT HOME I CALLED ANOTHER DEALERSHIP AND THEY INFORMED ME THAT THERE WAS ACTUALLY A RECALL FOR THIS EXACT ISSUE. MY BIGGEST GRIPE IS THAT THE FIRST DEALERSHIP NEVER INFORMED ME OF A KNOWN SAFETY ISSUE WITH MY VEHICLE AFTER BRINGING IT IN TWO TIMES WITHIN A THREE DAY PERIOD. I FOUND IT TO BE ALARMING THAT THEY WOULD SEND ME BACK OUT ON THE ROAD WITHOUT FIXING OR EVEN INFORMING ME ABOUT THIS POTENTIAL HAZARD RECALL.
NHTSA complaint #11173364 — an unverified report by a vehicle owner.
Delhi, LA
POWER TRAIN:DRIVELINE:DRIVESHAFT
TL* THE CONTACT OWNS A 2017 FORD F-450. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE SHOOK ABNORMALLY WITH A STRONG VIBRATION. THE CONTACT SLOWLY DECELERATED AS THE DRIVESHAFT FRACTURED OUTWARD FROM THE LEFT TO THE RIGHT SIDE. ALSO, THE TRANSMISSION HOUSING BECAME CRACKED AND THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO HIXSON FORD OF MONROE (6300 FRONTAGE RD, MONROE, LA 71202, (318) 388-3300) AND THE CONTACT WAS INFORMED THAT THE WARRANTY WOULD NOT COVER THE REPAIR BECAUSE THE VEHICLE HAD BEEN MODIFIED. THE DEALER DID NOT PROVIDE A SPECIFIC DIAGNOSIS TO REPAIR THE VEHICLE. THE VEHICLE WAS THEN TOWED TO JPS FORD (224 GAP FARMS ROAD, ARCADIA, LA 71001, (318) 263-2084) WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED AND A NEW DRIVE LINE NEEDED TO BE INSTALLED. THE MANUFACTURER AND HIXSON FORD INDICATED THAT THE VEHICLE WAS EXCLUDED FROM MANUFACTURER RECALL NUMBER: 17S108 CONCERNING THE EXCLUSION OF THE 450 AND 550 MODELS, ALTHOUGH THE CONTACT EXPERIENCED THE SAME FAILURES RELATED TO THE RECALL. THE MANUFACTURER REFUSED TO PROVIDE REPAIR ASSISTANCE AND THE VEHICLE WAS REPAIRED BY JPS FORD. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #11102808 — an unverified report by a vehicle owner.
at 7,000 milesJupiter, FL
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 FORD F-450. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE FRONT AND REAR DRIVER'S SIDE AND THE REAR PASSENGER DOOR FAILED TO LOCK WHEN THE TEMPERATURE GOT COLD. THE CONTACT CALLED SIEMANS FORD AT (269) 465-5344 (LOCATED AT 8961 RED ARROW HWY, BRIDGMAN, MI 49106) AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE VEHICLE DOORS. THE MANUFACTURER STATED THAT THEY KNEW ABOUT THE FAILURE AND THERE WAS NO REMEDY TO KEEP THE MOISTURE OUT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
NHTSA complaint #11063372 — an unverified report by a vehicle owner.