FaultScore

Mercedes Benz Sprinter 2500 vs Mini Cooper Countryman

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz Sprinter 2500 Mini Cooper Countryman
Complaints on file 66 165
Model years covered 2012–2015 2011–2013
Worst model year 2014 2012
Best model year 2013 2013
Crashes reported 2 6
Fires reported 1 18
Injuries reported 0 0
Deaths reported 0 0
Most complained-about part Airbags Engine & Cooling
Share of complaints involving harm 4.5% 14.5%

Mercedes Benz Sprinter 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 12 18.2%
Engine & Cooling 9 13.6%
Brakes 6 9.1%
Acceleration & Cruise Control 5 7.6%
Other & Unspecified 5 7.6%
Electrical System 4 6.1%
Fuel & Propulsion 4 6.1%
Wheels 4 6.1%

Mini Cooper Countryman by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 39 23.6%
Airbags 13 7.9%
Transmission & Drivetrain 11 6.7%
Other & Unspecified 10 6.1%
Fuel & Propulsion 8 4.8%
Windows, Mirrors & Wipers 8 4.8%
Seat Belts 8 4.8%