FaultScore

Mercedes Benz Sprinter 2500 vs Toyota Prius Prime

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Mercedes Benz Sprinter 2500 Toyota Prius Prime
Complaints on file 66 165
Model years covered 2012–2015 2017–2024
Worst model year 2014 2017
Best model year 2013 2019
Crashes reported 2 38
Fires reported 1 0
Injuries reported 0 12
Deaths reported 0 0
Most complained-about part Airbags Electrical System
Share of complaints involving harm 4.5% 30.3%

Mercedes Benz Sprinter 2500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Airbags 12 18.2%
Engine & Cooling 9 13.6%
Brakes 6 9.1%
Acceleration & Cruise Control 5 7.6%
Other & Unspecified 5 7.6%
Electrical System 4 6.1%
Fuel & Propulsion 4 6.1%
Wheels 4 6.1%

Toyota Prius Prime by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 24 14.5%
Windows, Mirrors & Wipers 20 12.1%
Transmission & Drivetrain 13 7.9%
Driver Assist & Collision Avoidance 13 7.9%
Other & Unspecified 13 7.9%
Brakes 12 7.3%
Acceleration & Cruise Control 8 4.8%
Fuel & Propulsion 8 4.8%