FaultScore

Oldsmobile Calais vs Mercedes Benz SL500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Oldsmobile Calais Mercedes Benz SL500
Complaints on file 124 308
Model years covered 1985–1990 1992–2009
Worst model year 2004
Best model year 2006
Crashes reported 9 12
Fires reported 8 30
Injuries reported 8 14
Deaths reported 0 2
Most complained-about part Engine & Cooling Suspension
Share of complaints involving harm 20.2% 18.8%

Oldsmobile Calais by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 50 40.3%
Electrical System 15 12.1%
Steering 7 5.6%
Acceleration & Cruise Control 6 4.8%
Seats 6 4.8%
Brakes 5 4.0%
Suspension 5 4.0%
Body & Structure 4 3.2%

Mercedes Benz SL500 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Suspension 64 20.8%
Brakes 43 14.0%
Engine & Cooling 16 5.2%
Transmission & Drivetrain 14 4.5%
Airbags 14 4.5%
Steering 10 3.2%