Owners have filed 13 complaints
about the 1997 Mercedes Benz SL500 with NHTSA between 2001 and 2020.
The largest single group is the airbags.
Across this model's run it ranks 5 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 17
Against the median year of the Mercedes Benz SL500. 50 means typical for this
model; 100 means roughly double.
Severity — 100
53.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1997 compares with every other Mercedes Benz SL500
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 1997 Mercedes Benz SL500
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Airbags
538.5%
3 crashes, 0 fires · median 56,000 mi
Seat Belts
215.4%
Median failure at 209,000 miles
Body & Structure
17.7%
Brakes
17.7%
Steering
17.7%
Median failure at 137,452 miles
Electrical System
17.7%
0 crashes, 1 fires · median 114,000 mi
Transmission & Drivetrain
17.7%
Engine & Cooling
17.7%
Median failure at 137,452 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
25,000 – 49,999 miles
220.0%
50,000 – 74,999 miles
110.0%
100,000 – 149,999 miles
440.0%
150,000+ miles
330.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2001peak 3Jan 2020
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 130,000 milesWatkinsville, GACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 1997 MERCEDES-BENZ SL 500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE HYDROPLANED UP TO 70 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. AS A RESULT, THE CONTACT SUFFERED BROKEN RIBS AND A SHATTERED SPINE. THE CONTACT WAS WEARING THE SEAT BELT DURING THE FAILURE. THE CONTACT WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10411530 — an unverified report by a vehicle owner.
at 114,000 milesOceanside, CAFire
ELECTRICAL SYSTEM:WIRING
I HAD A WIRING HARNESS FIRE IN MY VEHICLE A 1997 MERCEDES BENZ SL 500, IT IS DUE TO A DEFECT IN THE WIRE HARNESS BUT MERCEDES BENZ IS DECLINING ANY INVOLVEMENT, I KNOW OF 129 OTHER FAILURES IN LIKE VEHICLES, IT'S COSTING ME $10,000 TO FIX AND I WILL NOT HAVE MY CAR BACK UNTIL JULY 2007. THIS NEEDS TO STOP MERCEDES IS DEINYING ALL INVOLVMENT.
NHTSA complaint #10189295 — an unverified report by a vehicle owner.
at 40,000 milesSpring, TXCrash3 injured
AIR BAGS:FRONTAL
DT: CONTACT STATED WHILE DRIVING A 1997 MERCEDES SL-500 IT WAS INVOLVED IN AN ACCIDENT WHERE THE DRIVER, PASSENGER, AND SIDE AIR BAGS DID NOT DEPLOY. CONSUMER WAS DRIVING APPROXIMATELY 15-20 MPH, WHEN THE VEHICLE WAS STRUCK (T-BONED) ON THE PASSENGER SIDE DOOR. THE IMPACT CAUSED THE VEHICLE TO HIT OTHER VEHICLES. THE CONSUMER WAS WEARING A SEAT BELT. THE AIR BAG LIGHT WAS NOT ILLUMINATED BEFORE THE ACCIDENT OCCURRED. THE VEHICLE HAD NOT BEEN IN ANY PREVIOUS ACCIDENTS. THERE WAS A RECALL TO HAVE THE DRIVER SIDE AIR BAG REPLACED. THE CONSUMER DID HAVE THIS RECALL SERVICE PERFORMED. THE MANUFACTURER STATED THE AIRBAGS WERE NOT INTENDED TO DEPLOY IN THIS TYPE OF ACCIDENT.
NHTSA complaint #10131538 — an unverified report by a vehicle owner.
at 40,000 milesSpring, TXCrash3 injured
AIR BAGS:SIDE/WINDOW
DT: CONTACT STATED WHILE DRIVING A 1997 MERCEDES SL-500 IT WAS INVOLVED IN AN ACCIDENT WHERE THE DRIVER, PASSENGER, AND SIDE AIR BAGS DID NOT DEPLOY. CONSUMER WAS DRIVING APPROXIMATELY 15-20 MPH, WHEN THE VEHICLE WAS STRUCK (T-BONED) ON THE PASSENGER SIDE DOOR. THE IMPACT CAUSED THE VEHICLE TO HIT OTHER VEHICLES. THE CONSUMER WAS WEARING A SEAT BELT. THE AIR BAG LIGHT WAS NOT ILLUMINATED BEFORE THE ACCIDENT OCCURRED. THE VEHICLE HAD NOT BEEN IN ANY PREVIOUS ACCIDENTS. THERE WAS A RECALL TO HAVE THE DRIVER SIDE AIR BAG REPLACED. THE CONSUMER DID HAVE THIS RECALL SERVICE PERFORMED. THE MANUFACTURER STATED THE AIRBAGS WERE NOT INTENDED TO DEPLOY IN THIS TYPE OF ACCIDENT.
NHTSA complaint #10131538 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 209,000 milesHuntington, NY
SEAT BELTS
VEHICLE HAS APPROX. 209K MILES. SUNDAY 1/19/20 DRIVING WB ON MONTAUK HIGHWAY (NYS 27A?) AT QUOGUE NY. SPEED APPROX. 35-40 MPH. SLIGHT TURN/BEND IN ROAD TO THE RIGHT. SUNNY, DRY PAVEMENT. NO OTHER CARS FOLLOWING OR AHEAD, EITHER DIRECTION. VERY LOUD BANG HEARD INSIDE CABIN, BOTH SEATBELTS IMMEDIATELY TIGHTENED AND BOTH DRIVER AND PASSENGER FELT STRONG AIR BLAST; THAT EACH DESCRIBED AS BEING HIT IN CHEST. SOUND/AIRBLAST FOLLOWED IMMEDIATELY BY A BURNING/GUNPOWDER SMELL AND SLIGHT WHITE SMOKE IN CABIN. SRS LIGHT ON DASHBOARD WENT ON. PULLED TO SIDE OF ROAD AND OBSERVED NO OBJECTS IN ROAD BEHIND VEHICLE. ALSO, NO POTHOLES OR ROAD DEFECTS, ONLY SMOOTH PAVEMENT. NO DAMAGE TO FRONT OR SIDE OF VEHICLE OBSERVED. PASSENGER SIDE SEATBELT RETRACTED BUT LOCKED. DRIVER'S SEATBELT RETRACTED AND FUNCTIONED AFTER INCIDENT. ASSUMED BOTH AIRBAGS (DRIVER AND PASSENGER ) ACTIVATED BUT DID NOT DEPLOY. CAR WAS DRIVEN HOME WITH SRS LIGHT AND NON WORKING PASSENGER SEATBELT. MB DEALER SERVICE DEPT. (HUNTINGTON MB) DENIES THIS COULD HAVE HAPPENED (AIRBAG ACTIVATION AND/OR NO DEPLOYMENT). SAYS PROBABLY SEATBELT.
NHTSA complaint #11301461 — an unverified report by a vehicle owner.
at 209,000 milesHuntington, NY
AIR BAGS
VEHICLE HAS APPROX. 209K MILES. SUNDAY 1/19/20 DRIVING WB ON MONTAUK HIGHWAY (NYS 27A?) AT QUOGUE NY. SPEED APPROX. 35-40 MPH. SLIGHT TURN/BEND IN ROAD TO THE RIGHT. SUNNY, DRY PAVEMENT. NO OTHER CARS FOLLOWING OR AHEAD, EITHER DIRECTION. VERY LOUD BANG HEARD INSIDE CABIN, BOTH SEATBELTS IMMEDIATELY TIGHTENED AND BOTH DRIVER AND PASSENGER FELT STRONG AIR BLAST; THAT EACH DESCRIBED AS BEING HIT IN CHEST. SOUND/AIRBLAST FOLLOWED IMMEDIATELY BY A BURNING/GUNPOWDER SMELL AND SLIGHT WHITE SMOKE IN CABIN. SRS LIGHT ON DASHBOARD WENT ON. PULLED TO SIDE OF ROAD AND OBSERVED NO OBJECTS IN ROAD BEHIND VEHICLE. ALSO, NO POTHOLES OR ROAD DEFECTS, ONLY SMOOTH PAVEMENT. NO DAMAGE TO FRONT OR SIDE OF VEHICLE OBSERVED. PASSENGER SIDE SEATBELT RETRACTED BUT LOCKED. DRIVER'S SEATBELT RETRACTED AND FUNCTIONED AFTER INCIDENT. ASSUMED BOTH AIRBAGS (DRIVER AND PASSENGER ) ACTIVATED BUT DID NOT DEPLOY. CAR WAS DRIVEN HOME WITH SRS LIGHT AND NON WORKING PASSENGER SEATBELT. MB DEALER SERVICE DEPT. (HUNTINGTON MB) DENIES THIS COULD HAVE HAPPENED (AIRBAG ACTIVATION AND/OR NO DEPLOYMENT). SAYS PROBABLY SEATBELT.
NHTSA complaint #11301461 — an unverified report by a vehicle owner.
at 209,000 milesHuntington, NY
SEAT BELTS:PRETENSIONER
VEHICLE HAS APPROX. 209K MILES. SUNDAY 1/19/20 DRIVING WB ON MONTAUK HIGHWAY (NYS 27A?) AT QUOGUE NY. SPEED APPROX. 35-40 MPH. SLIGHT TURN/BEND IN ROAD TO THE RIGHT. SUNNY, DRY PAVEMENT. NO OTHER CARS FOLLOWING OR AHEAD, EITHER DIRECTION. VERY LOUD BANG HEARD INSIDE CABIN, BOTH SEATBELTS IMMEDIATELY TIGHTENED AND BOTH DRIVER AND PASSENGER FELT STRONG AIR BLAST; THAT EACH DESCRIBED AS BEING HIT IN CHEST. SOUND/AIRBLAST FOLLOWED IMMEDIATELY BY A BURNING/GUNPOWDER SMELL AND SLIGHT WHITE SMOKE IN CABIN. SRS LIGHT ON DASHBOARD WENT ON. PULLED TO SIDE OF ROAD AND OBSERVED NO OBJECTS IN ROAD BEHIND VEHICLE. ALSO, NO POTHOLES OR ROAD DEFECTS, ONLY SMOOTH PAVEMENT. NO DAMAGE TO FRONT OR SIDE OF VEHICLE OBSERVED. PASSENGER SIDE SEATBELT RETRACTED BUT LOCKED. DRIVER'S SEATBELT RETRACTED AND FUNCTIONED AFTER INCIDENT. ASSUMED BOTH AIRBAGS (DRIVER AND PASSENGER ) ACTIVATED BUT DID NOT DEPLOY. CAR WAS DRIVEN HOME WITH SRS LIGHT AND NON WORKING PASSENGER SEATBELT. MB DEALER SERVICE DEPT. (HUNTINGTON MB) DENIES THIS COULD HAVE HAPPENED (AIRBAG ACTIVATION AND/OR NO DEPLOYMENT). SAYS PROBABLY SEATBELT.
NHTSA complaint #11301461 — an unverified report by a vehicle owner.
at 137,452 milesArvada, CO
STEERING
WIRING INSULATION FOR LIGHTS AND POWER STEERING DETERIORATED TO THE POINT OF CAUSING MASSIVE SHORTS IN MULTIPLE SYSTEMS, DRAINING THE BATTERY AND RESULTING IN ENGINE FAILURE AT HIGHWAY SPEEDS. I MANEUVERED IN HEAVY TRAFFIC ONTO AN OFF RAMP THAT PROVIDED A SAFE EXIT FROM THE 6 LANE BELTWAY AND HAD TO BE TOWED. TURN SIGNALS, BRAKE LIGHTS, POWER STEERING, HALF OF THE INSTRUMENTS (INCLUDING SPEEDOMETER AND ODOMETER), BATTERY AND CHARGING SYSTEM ARE INOPERABLE DUE TO BARE WIRES SHORTING OUT THE WIRING HARNESSES. ESTIMATE FOR REPAIRS BEGINS WITH REPLACING THE LIGHTING WIRING HARNESS AT A COST OF $4000, WITH NO GUESS AS TO WHAT THE FINAL COSTS MIGHT BE, PROVIDED THEY CAN FIND A WIRING HARNESS. THE SHOP HAS SEEN SIMILAR PROBLEMS WITH MERCEDES OF THIS VINTAGE AND IS AWARE THAT MERCEDES HAS NOT PROVIDED A VOLUNTARY RECALL TO DEAL WITH DEFECTIVE PARTS.
NHTSA complaint #10522165 — an unverified report by a vehicle owner.
at 137,452 milesArvada, CO
ENGINE
WIRING INSULATION FOR LIGHTS AND POWER STEERING DETERIORATED TO THE POINT OF CAUSING MASSIVE SHORTS IN MULTIPLE SYSTEMS, DRAINING THE BATTERY AND RESULTING IN ENGINE FAILURE AT HIGHWAY SPEEDS. I MANEUVERED IN HEAVY TRAFFIC ONTO AN OFF RAMP THAT PROVIDED A SAFE EXIT FROM THE 6 LANE BELTWAY AND HAD TO BE TOWED. TURN SIGNALS, BRAKE LIGHTS, POWER STEERING, HALF OF THE INSTRUMENTS (INCLUDING SPEEDOMETER AND ODOMETER), BATTERY AND CHARGING SYSTEM ARE INOPERABLE DUE TO BARE WIRES SHORTING OUT THE WIRING HARNESSES. ESTIMATE FOR REPAIRS BEGINS WITH REPLACING THE LIGHTING WIRING HARNESS AT A COST OF $4000, WITH NO GUESS AS TO WHAT THE FINAL COSTS MIGHT BE, PROVIDED THEY CAN FIND A WIRING HARNESS. THE SHOP HAS SEEN SIMILAR PROBLEMS WITH MERCEDES OF THIS VINTAGE AND IS AWARE THAT MERCEDES HAS NOT PROVIDED A VOLUNTARY RECALL TO DEAL WITH DEFECTIVE PARTS.
NHTSA complaint #10522165 — an unverified report by a vehicle owner.
at 130,000 milesWatkinsville, GACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 1997 MERCEDES-BENZ SL 500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE HYDROPLANED UP TO 70 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. AS A RESULT, THE CONTACT SUFFERED BROKEN RIBS AND A SHATTERED SPINE. THE CONTACT WAS WEARING THE SEAT BELT DURING THE FAILURE. THE CONTACT WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA complaint #10411530 — an unverified report by a vehicle owner.
at 114,000 milesOceanside, CAFire
ELECTRICAL SYSTEM:WIRING
I HAD A WIRING HARNESS FIRE IN MY VEHICLE A 1997 MERCEDES BENZ SL 500, IT IS DUE TO A DEFECT IN THE WIRE HARNESS BUT MERCEDES BENZ IS DECLINING ANY INVOLVEMENT, I KNOW OF 129 OTHER FAILURES IN LIKE VEHICLES, IT'S COSTING ME $10,000 TO FIX AND I WILL NOT HAVE MY CAR BACK UNTIL JULY 2007. THIS NEEDS TO STOP MERCEDES IS DEINYING ALL INVOLVMENT.
NHTSA complaint #10189295 — an unverified report by a vehicle owner.
at 40,000 milesSpring, TXCrash3 injured
AIR BAGS:FRONTAL
DT: CONTACT STATED WHILE DRIVING A 1997 MERCEDES SL-500 IT WAS INVOLVED IN AN ACCIDENT WHERE THE DRIVER, PASSENGER, AND SIDE AIR BAGS DID NOT DEPLOY. CONSUMER WAS DRIVING APPROXIMATELY 15-20 MPH, WHEN THE VEHICLE WAS STRUCK (T-BONED) ON THE PASSENGER SIDE DOOR. THE IMPACT CAUSED THE VEHICLE TO HIT OTHER VEHICLES. THE CONSUMER WAS WEARING A SEAT BELT. THE AIR BAG LIGHT WAS NOT ILLUMINATED BEFORE THE ACCIDENT OCCURRED. THE VEHICLE HAD NOT BEEN IN ANY PREVIOUS ACCIDENTS. THERE WAS A RECALL TO HAVE THE DRIVER SIDE AIR BAG REPLACED. THE CONSUMER DID HAVE THIS RECALL SERVICE PERFORMED. THE MANUFACTURER STATED THE AIRBAGS WERE NOT INTENDED TO DEPLOY IN THIS TYPE OF ACCIDENT.
NHTSA complaint #10131538 — an unverified report by a vehicle owner.
at 40,000 milesSpring, TXCrash3 injured
AIR BAGS:SIDE/WINDOW
DT: CONTACT STATED WHILE DRIVING A 1997 MERCEDES SL-500 IT WAS INVOLVED IN AN ACCIDENT WHERE THE DRIVER, PASSENGER, AND SIDE AIR BAGS DID NOT DEPLOY. CONSUMER WAS DRIVING APPROXIMATELY 15-20 MPH, WHEN THE VEHICLE WAS STRUCK (T-BONED) ON THE PASSENGER SIDE DOOR. THE IMPACT CAUSED THE VEHICLE TO HIT OTHER VEHICLES. THE CONSUMER WAS WEARING A SEAT BELT. THE AIR BAG LIGHT WAS NOT ILLUMINATED BEFORE THE ACCIDENT OCCURRED. THE VEHICLE HAD NOT BEEN IN ANY PREVIOUS ACCIDENTS. THERE WAS A RECALL TO HAVE THE DRIVER SIDE AIR BAG REPLACED. THE CONSUMER DID HAVE THIS RECALL SERVICE PERFORMED. THE MANUFACTURER STATED THE AIRBAGS WERE NOT INTENDED TO DEPLOY IN THIS TYPE OF ACCIDENT.
NHTSA complaint #10131538 — an unverified report by a vehicle owner.
at 56,000 milesLouisville, KY
AIR BAGS:SIDE/WINDOW
CONSUMER WAS DRIVING AT APPROXIMATELY 30 MPH, AND THE AIR BAG ON THE PASSENGER SIDE INADVERTENTLY DEPLOYED. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND THE DEALER TOLD THE CONSUMER THAT THEY'VE NEVER SEEN ANYTHING LIKE THIS, AND WAS TELLING THE CONSUMER THAT THE VEHICLE HAD TO HAVE HIT SOMETHING FOR THIS TO HAPPEN. VEHICLE WAS NOT HIT. *AK
NHTSA complaint #10103740 — an unverified report by a vehicle owner.
Palm Beach Gardens, FL
POWER TRAIN
WHEN THE GEARS WERE SHIFTED, THEY BECAME STUCK.
NHTSA complaint #10024364 — an unverified report by a vehicle owner.
Corona DEL MAR, CA
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE DRIVING AT 40-50 MPH AND TRYING TO SLOW DOWN CONSUMER COULD NOT STOP VEHICLE. CONTACTED DEALER ,AND THE DEALER WAS NOT WILLING TO DO ANYTHING.
NHTSA complaint #8012243 — an unverified report by a vehicle owner.
Bellevue, WA
STRUCTURE:BODY:DOOR
WHENEVER VEHICLE RUNS OVER A BUMPS OR A POTHOLE, IT CAUSES DOOR LOCKS TO POP OPEN. DEALER NOTIFIED, AND PROBLEM STILL CCURRING. FEEL FREE TO PROVIDE ANY ANY FURTHER INFORMATION.
NHTSA complaint #898611 — an unverified report by a vehicle owner.