FaultScore

Suzuki VL800 vs Mercedes Benz CLS500

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Suzuki VL800 Mercedes Benz CLS500
Complaints on file 35 87
Model years covered 2003–2009 2004–2009
Worst model year
Best model year
Crashes reported 4 5
Fires reported 1 0
Injuries reported 3 3
Deaths reported 0 0
Most complained-about part Electrical System Fuel & Propulsion
Share of complaints involving harm 22.9% 9.2%

Suzuki VL800 by year

03 04 05 06 07 08 09
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 11 31.4%
Fuel & Propulsion 5 14.3%
Wheels 5 14.3%
Transmission & Drivetrain 3 8.6%
Engine & Cooling 2 5.7%
Suspension 2 5.7%
Lights 2 5.7%
Other & Unspecified 2 5.7%

Mercedes Benz CLS500 by year

04 06 07 09
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 24 27.6%
Airbags 6 6.9%
Transmission & Drivetrain 4 4.6%
Electrical System 4 4.6%
Acceleration & Cruise Control 4 4.6%
Wheels 4 4.6%
Engine & Cooling 3 3.4%