2006 Mercedes Benz CLS500 problems

SERVICE BRAKES, HYDRAULIC

The contact owns a 2006 Mercedes-Benz CLS500. The contact stated while driving approximately 20 MPH, the messages "Reduced Braking Pressure, and “Service Required" was displayed and the vehicle experienced a loss in braking power. The contact was able to pull the vehicle over and proceed to inspect the vehicle. The vehicle was towed to an independent mechanic where the vehicle was diagnosed. The contact was informed that the VIN on the SVC (Sensotronic-braking Control Unit) did not match with the VIN and that the contact had to bring the vehicle to a local dealer for repair. Upon becoming aware of the failure, the vehicle was towed to a local dealer where the vehicle was diagnosed; however, the contact was advised that the dealer could not replace the unit because the unit was not the correct unit for the vehicle. The contact was informed that the vehicle should not have an SVC unit but instead should have an ABS unit. The vehicle was not repaired. The manufacturer was notified of the vehicle. The approximate failure mileage was 172,989.

NHTSA complaint #11622345 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2006 Mercedes-Benz CLS500. The contact stated while driving at an undisclosed speed, the ABS and ESC warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the electronic stability control module. The contact was informed that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 131,000.

NHTSA complaint #11615195 — an unverified report by a vehicle owner.

SERVICE BRAKES

The contact owns a 2006 Mercedes-Benz CLS500. The contact stated that while driving at undisclosed speeds, the brake pedal failed to depress properly. There was a message to “STOP” displayed on the instrument panel. The vehicle was taken to an independent mechanic, who replaced the TLS, but the failure recurred. The contact called the local dealer, who informed the contact that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 99,000.

NHTSA complaint #11574703 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

VERY STRONG GAS SMELL INSIDE THE CAR AND OUTSIDE THE CAR. GAS LEAKING ON THE FLOOR FROM GAS TANK AREA.

NHTSA complaint #11397990 — an unverified report by a vehicle owner.

POWER TRAIN

BRAKES KEEP GOING OUT. BRAKE PEDAL GOING TO THE FLOOR. ESP LIGHT COMES ON AND CAR THROTTLING TO A SLOW CREEP EVEN ON THE HIGHWAY. EXTREMELY DANGEROUS FOR ME AND MY WIFE AND CHILD.

NHTSA complaint #11342610 — an unverified report by a vehicle owner.

SERVICE BRAKES

BRAKES KEEP GOING OUT. BRAKE PEDAL GOING TO THE FLOOR. ESP LIGHT COMES ON AND CAR THROTTLING TO A SLOW CREEP EVEN ON THE HIGHWAY. EXTREMELY DANGEROUS FOR ME AND MY WIFE AND CHILD.

NHTSA complaint #11342610 — an unverified report by a vehicle owner.

ELECTRONIC STABILITY CONTROL (ESC)

BRAKES KEEP GOING OUT. BRAKE PEDAL GOING TO THE FLOOR. ESP LIGHT COMES ON AND CAR THROTTLING TO A SLOW CREEP EVEN ON THE HIGHWAY. EXTREMELY DANGEROUS FOR ME AND MY WIFE AND CHILD.

NHTSA complaint #11342610 — an unverified report by a vehicle owner.

VISIBILITY

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000(VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825, (888) 479-0451) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO REACH THE MANUFACTURER BUT RECEIVED NO RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ 2006 CLS 500 ##

NHTSA complaint #11330885 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS EXITING THE HIGHWAY WHEN I BEGAN TO PUSH ON THE BREAK PEDAL IT WENT ALL THE WAY THE THE FLOOR. GOOD THING IT WAS A LITTLE TRAFFIC BECAUSE I WAS GOING ABOUT 40 MPH SO I WAS ABLE TO TURN OFF THE HIGHWAY IN THE GRASS AND STOP. BUT THIS IS A MAJOR SAFETY ISSUE AND THIS COULD HAVE WELL ENDED BAD FOR ME. WITHOUT WARNING THE BRAKES JUST STOPPED WORKING AND GAVE THE ERROR 'DEPRESS BRAKE PEDAL STOP VEHICLE'

NHTSA complaint #11316895 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING 15 MPH, THE 'DEPRESS BRAKE PEDAL STOP VEHICLE' WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD, BUT THE VEHICLE DID NOT STOP. THE VEHICLE COASTED UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND WAS ABLE TO FUNCTION NORMALLY. MERCEDES-BENZ OF SOUTH ORLANDO (4301 MILLENIA BLVD, ORLANDO, FL 32839, (407) 374-0033) WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,726.

NHTSA complaint #11258011 — an unverified report by a vehicle owner.

WHEELS

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500C. THE CONTACT STATED THAT WHEN IT RAINED, IT FELT AS IF THE VEHICLE WOULD FLIP OVER. THE CONTACT FELT THAT THE VEHICLE NEEDED AN ALIGNMENT AND STATED THAT THE TIRE TREAD WAS WORN. THE CONTACT DROVE THE VEHICLE TO PRESTIGE AUTO MALL (1501 VERNON ODOM BLVD, AKRON, OHIO, 44320, (330) 634-9999), BUT WAS NOT DIAGNOSED. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE CONTACT DID NOT SIGN UNKNOWN PAPERWORK AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,849.

NHTSA complaint #11240578 — an unverified report by a vehicle owner.

SUSPENSION

THE MERCEDES BENZ CLS500 HAS A DEFECTIVE PART ALL OF THE AIR STRUTS SUSPENSION ARE DROPPED THE MERCEDES BENZ AIRMATIC ARE KNOWN FOR GOING BAD IT'S A WAY THAT MERCEDES CAN CHARGE FOR MORE WORK TO CUSTOMERS THEY SELL YOU A CAR THAT WILL GO BAD NOT IF BUT WHEN WILL GO BAD THIS IS CLEARLY NEEDS TO BE A RECALL MERCEDES BENZ NEEDS TO STAND BY THEIR PRODUCTS AND START THE RECALL PROCESS 2006 CLS500 FRONT AND REAR AIR STRUTS SUSPENSION

NHTSA complaint #11194444 — an unverified report by a vehicle owner.

SERVICE BRAKES

SENSOMATIC BRAKING CONTROL HAS BEEN OBSERVED TO HAVE FAILED. RELATED BRAKE WARNING LIGHT INHIBITS THE CAR FROM BRAKING PROPERLY OR DRIVING AT A COMFORTABLE SPEED. BRAKE WIRE HAS BEEN REPLACED AND BRAKE PADS AND THE PROBLEM STILL PERSISTS. THERE IS A RECALL ON THIS THAT I WAS UNAWARE EXISTED. I NEED HELP. I'M IN A DANGEROUS SITUATION THAT IS UNSAFE FOR ME AND MY FAMILY. BRAKING THE VEHICLE TAKES CONSIDERABLE AMOUNT OF PRESSURE AND SEEMS TO BE DELAYED.

NHTSA complaint #11141636 — an unverified report by a vehicle owner.

POWER TRAIN

BOUGHT THE 2006 CLS 500 2 YEARS AGO, SINCE THAT SECOND DAY I HAVE ISSUES WITH SBC MODULE, I CALL MB DEALER THEY TOLD ME MY CAR WAS OUT OF WARRANTY, SINCE THE PRODUCTION DATE WAS 2004, OKAY AFTER THAT I TRY SEVERAL OTHER MECHANICS AND NOBODY HAVE THE STAR TOOL TO FIX UP, THE CAR IS NOT SAFE TO DRIVE AND I CONTINUE TAKE THE RISK COUPLE MONTHS UNTIL THE FUEL LINE STARTS LEAK ON THE PUMP, THIS COULD GENERATE A SPARK AND BURN MY CAR, I CALL AGAIN MB DEALER AND THEY TOLD ME IS PROBABLY UNSAFE TO START THE CAR. AFTER ALL THIS YEARS I PARKED THE CAR AND ALL MY SUSPENSION WAS BROKE AS WELL, CALL AGAIN THE MB DEALER THEY ESTIMATED $ 1800 TO REPLACE THE AIR SHOCKS, SO I BUY FROM ARNOTT THE SAME MB SELL AND I REPLACE ALL 4, SO THE CAR IS UP AGAIN, NEXT WEEK I DECIDE TO SELL THE VEHICLE AFTER DRIVING IN 3 YEARS 9,000 MILES ONLY, TRY TO MOVE THE CAR FROM THE GARAGE, GUESS WHAT, MY TRANSMISSION GO TO LIMP MODE BECAUSE THE BREAKS ARE NOT WORKING, SO FAR I DECIDE TO WRITE IN HERE TO COMPLAIN WHY A SUCH BEAUTIFUL CAR HAVE SO MANY ISSUES AND MB DOES NOT CARE FOR THE OLD MB. I ALMOST GET ON ACCIDENT WHEN MY BREAKS COMPLETE FROZEN TO THE END !!!

NHTSA complaint #11140687 — an unverified report by a vehicle owner.

SERVICE BRAKES

BOUGHT THE 2006 CLS 500 2 YEARS AGO, SINCE THAT SECOND DAY I HAVE ISSUES WITH SBC MODULE, I CALL MB DEALER THEY TOLD ME MY CAR WAS OUT OF WARRANTY, SINCE THE PRODUCTION DATE WAS 2004, OKAY AFTER THAT I TRY SEVERAL OTHER MECHANICS AND NOBODY HAVE THE STAR TOOL TO FIX UP, THE CAR IS NOT SAFE TO DRIVE AND I CONTINUE TAKE THE RISK COUPLE MONTHS UNTIL THE FUEL LINE STARTS LEAK ON THE PUMP, THIS COULD GENERATE A SPARK AND BURN MY CAR, I CALL AGAIN MB DEALER AND THEY TOLD ME IS PROBABLY UNSAFE TO START THE CAR. AFTER ALL THIS YEARS I PARKED THE CAR AND ALL MY SUSPENSION WAS BROKE AS WELL, CALL AGAIN THE MB DEALER THEY ESTIMATED $ 1800 TO REPLACE THE AIR SHOCKS, SO I BUY FROM ARNOTT THE SAME MB SELL AND I REPLACE ALL 4, SO THE CAR IS UP AGAIN, NEXT WEEK I DECIDE TO SELL THE VEHICLE AFTER DRIVING IN 3 YEARS 9,000 MILES ONLY, TRY TO MOVE THE CAR FROM THE GARAGE, GUESS WHAT, MY TRANSMISSION GO TO LIMP MODE BECAUSE THE BREAKS ARE NOT WORKING, SO FAR I DECIDE TO WRITE IN HERE TO COMPLAIN WHY A SUCH BEAUTIFUL CAR HAVE SO MANY ISSUES AND MB DOES NOT CARE FOR THE OLD MB. I ALMOST GET ON ACCIDENT WHEN MY BREAKS COMPLETE FROZEN TO THE END !!!

NHTSA complaint #11140687 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

BOUGHT THE 2006 CLS 500 2 YEARS AGO, SINCE THAT SECOND DAY I HAVE ISSUES WITH SBC MODULE, I CALL MB DEALER THEY TOLD ME MY CAR WAS OUT OF WARRANTY, SINCE THE PRODUCTION DATE WAS 2004, OKAY AFTER THAT I TRY SEVERAL OTHER MECHANICS AND NOBODY HAVE THE STAR TOOL TO FIX UP, THE CAR IS NOT SAFE TO DRIVE AND I CONTINUE TAKE THE RISK COUPLE MONTHS UNTIL THE FUEL LINE STARTS LEAK ON THE PUMP, THIS COULD GENERATE A SPARK AND BURN MY CAR, I CALL AGAIN MB DEALER AND THEY TOLD ME IS PROBABLY UNSAFE TO START THE CAR. AFTER ALL THIS YEARS I PARKED THE CAR AND ALL MY SUSPENSION WAS BROKE AS WELL, CALL AGAIN THE MB DEALER THEY ESTIMATED $ 1800 TO REPLACE THE AIR SHOCKS, SO I BUY FROM ARNOTT THE SAME MB SELL AND I REPLACE ALL 4, SO THE CAR IS UP AGAIN, NEXT WEEK I DECIDE TO SELL THE VEHICLE AFTER DRIVING IN 3 YEARS 9,000 MILES ONLY, TRY TO MOVE THE CAR FROM THE GARAGE, GUESS WHAT, MY TRANSMISSION GO TO LIMP MODE BECAUSE THE BREAKS ARE NOT WORKING, SO FAR I DECIDE TO WRITE IN HERE TO COMPLAIN WHY A SUCH BEAUTIFUL CAR HAVE SO MANY ISSUES AND MB DOES NOT CARE FOR THE OLD MB. I ALMOST GET ON ACCIDENT WHEN MY BREAKS COMPLETE FROZEN TO THE END !!!

NHTSA complaint #11140687 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS DRIVING AND THE BRAKE LIGHT CAME ON AND MY BRAKES WENT STRAIGHT TO THE FLOOR WHICH COULD HAVE CAUSED ME TO CRASH. MB SHOULD HAVE RECALLED THIS PROBLEM FROM THIS SENSOTRONIC MODULE WHICH THEY NEW ABOUT

NHTSA complaint #11096992 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE MERCEDES-BENZ CLS 500 HAS A ISSUE ON SBC MODULE THAT OCCUR ON MODELS LIKE MINE, THIS SBC SYSTEM CANNOT STOP THE VEHICLE AND MB KNOW THIS OCCUR AND IS REPLACEMENT ONLY, THEY DO NOT REPLOGRAM TO CLEAN THE ERROR.

NHTSA complaint #11065877 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS DRIVING AND THE REDUCE BRAKING LIGHT CAME ON. I PULLED OVER STOPPED MY VEHICLE BECAUSE IT STATED THAT I NEEDED TO DO SO, RESTARTED THE VEHICLE AND TRIED TO MAKE IT HOME. I BEGAN TO LOOSE CONTROL OF THE STEERING AND EVEN THOUGH I WAS PUSHING THE BRAKE PEDAL TO STOP, THE PEDAL WENT TO THE FLOOR. I WAS IN RUSH TRAFFIC AND SO SCARED THAT I WOULD HURT SOMEONE OR MYSELF. I RECENTLY HAD MY BRAKES AND ROTORS REPLACED, MONTHS IN ADVANCE. I BARELY MADE IT HOME AND SINCE THEN I HAVE TRIED TO TAKE MY VEHICLE TO THE SHOP BUT IN DOING SO THE SAME PROBLEM AROSE. AGAIN, I WAS FRIGHTEN TO PUT IT ON THE ROAD I PLACED IT BACK IN THE GARAGE. PLEASE HELP. I AM NOT UNDERSTANDING WHY I AM HAVING THESE PROBLEMS. I BROUGHT THE CAR IN SEPTEMBER OF 2013 AND THIS IS THE ONLY MAJOR ISSUE I HAVE HAD. I LOVE MY CAR. I ALSO READ THAT IN 2006 SOME TYPE OF BRAKING SYSTEM WAS DISCONTINUED AND THAT THERE WAS A RECALL ON THE SBC PUMP.

NHTSA complaint #11057260 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING 70 MPH, THE "REDUCE BRAKE" AND "STOP THE VEHICLE" INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE WHERE IT WAS ABLE TO RESTART AND RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SBC UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

NHTSA complaint #11056058 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

IN SEPTEMBER, 2015 TOOK MY VEHICLE TO HOUSTON GREENWAY (3900 SOUTHWEST FREEWAY; HOUSTON, TEXAS 77027) FOR AN INSPECTION OF THE FUEL TANK (STRONG FUEL ODORS WERE DETECTED). THE INSPECTION REVEALED THAT THE FUEL TANK REQUIRED REPLACEMENT. THE REPLACEMENT WORK WAS DONE AND I PAID FOR IT OUT OF POCKET. I RECENTLY RECEIVED A LETTER FROM MBUSA STATING THAT THE MBUSA HAD ELECTED TO EXTEND THE WARRANTY ON MY VEHICLE

NHTSA complaint #11053895 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL

NHTSA complaint #11047362 — an unverified report by a vehicle owner.

SERVICE BRAKES

I WAS ENTERING ONTO A HIGHWAY (100). AT THE POINT OF THE HIGHWAY I WAS ENTERING(FROM CTY RD 81) IT OPENS THE HIGHWAY TO A 3RD LANE ON THE RIGHT SIDE OF THE HIGHWAY. AT THE SAME PLACE IT OPENS THE HIGHWAY UP, THERE IS AN IMMEDIATE EXIT(42ND AVE). AS I AM ACCELERATING TO HIGHWAY SPEEDS, JUST PRIOR TO THE NEW LANE AVAILABILITY THAT DRIVERS MUST ENTER TO GET OFF ON 42ND, MY CAR STARTS CHIMING AND THERE'S A RED WARNING ON MY DASH THAT STATES "STOP, REDUCED BRAKING POWER. DEPRESS BRAKE FULLY." OR SOMETHING QUITE SIMILAR. THERE IS NO SHOULDER, I'M GOING LIKE 10 MPH, TERRIFIED. PEOPLE ARE HONKING AND TRYING TO GET OVER TO GET OFF ON 42ND AVE IN A LANE WHERE I'M GOING 10 MPH AND THEY WERE AT A SPEED OF APPROX 60 MPH(POSTED HWY SPEED). AS I LIMP MY CAR PAST THIS EXIT TO A SHOULDER I THEN ATTEMPT TO BRAKE AND HAVE NO BRAKING POWER. I EVENTUALLY ROLLED TO A STOP. TURNED MY VEHICLE OFF TO DETERMINE MY NEXT MOVE. I TURNED THE VEHICLE BACK ON TO SEE WHAT EXACTLY THE WARNING LIGHT SAID- THERE WAS NOTHING THERE. TESTED MY BRAKES A LITTLE ON THE SHOULDER AND THEY WERE FINE. I WAS ABLE TO DRIVE THE REST OF THE WAY TO MY DESTINATIONS WITHOUT ANY PROBLEMS. THIS HAS SINCE OCCURRED A COUPLE MORE TIMES. THROUGH A TRIP TO THE MECHANIC AND THOROUGH RESEARCH IT IS DETERMINED THE PROBLEM LIES IN MY SENSOTRONIC BRAKE PUMP. THIS IS A PUMP THAT MERCEDES WARRANTIED FOR 10 YEARS DUE TO THIS ISSUE. THIS WILL OCCUR TO ALL OTHER DRIVERS OF THIS VEHICLE THAT HAVEN'T HAD THIS PART REPLACED. I NEVER KNEW OF THE SAFETY ISSUE WITH THE BRAKING SYSTEM UNTIL THIS PROBLEM OCCURRED. I WOULD HAVE REPLACED IT YEARS AGO (UNDER WARRANTY AT THE TIME OF REPLACEMENT). MY CHILDREN'S LIVES, MY LIFE, AND THE LIVES OF ALL THE DRIVERS ON THE HIGHWAY THAT MORNING WERE PLACED AT SEVERE RISK. THIS SHOULD HAVE BEEN RECALLED AND STILL SHOULD FOR ALL OF THE OTHER UNSUSPECTING DRIVERS- FOR THEIR SAFETY AND OTHERS ON THE ROAD.

NHTSA complaint #11022130 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ CLS500. WHILE DRIVING APPROXIMATELY 60 MPH, A MESSAGE APPEARED ON THE INSTRUMENT PANEL STATING THAT THE BRAKE SYSTEM HAD MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP. THE DRIVER STOPPED THE VEHICLE AND SHUT OFF THE ENGINE. AFTER RESTARTING THE VEHICLE, THE MESSAGE RE-APPEARED. IN ADDITION, WHILE OPERATING THE VEHICLE, THE SPEEDOMETER WOULD DISPLAY INACCURATE SPEEDS. THE FAILURES WERE NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 05V133000 (SERVICE BRAKES) AND 08V303000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALLS. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11014702 — an unverified report by a vehicle owner.