FaultScore

Volkswagen Atlas vs Mercury Sable

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Volkswagen Atlas Mercury Sable
Complaints on file 2,991 7,190
Model years covered 2018–2026 1984–2009
Worst model year 2018 2000
Best model year 2026 2005
Crashes reported 68 406
Fires reported 9 252
Injuries reported 66 264
Deaths reported 0 5
Most complained-about part Electrical System Engine & Cooling
Share of complaints involving harm 4.8% 12.9%

Volkswagen Atlas by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Electrical System 472 15.8%
Engine & Cooling 371 12.4%
Airbags 370 12.4%
Brakes 359 12.0%
Lights 115 3.8%

Mercury Sable by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Engine & Cooling 1,423 19.8%
Suspension 988 13.7%
Brakes 499 6.9%
Body & Structure 341 4.7%
Steering 337 4.7%