499 of the
7,190 complaints filed about the Mercury Sable
are about the braking system —
7% of everything owners reported.
The worst model year for it is 2000.
The contact owns a 2008 Mercury Sable. The contact stated their daughter was driving at 55 mph, when the driver was approaching an intersection at a red light the driver depressed on the brake pedal and the brake pedal went straight to the floor and the vehicle could not stop causing the vehicle to hit the vehicle in front of them in the rear. The air bags did not deploy. The driver does not remember if there was any warning light illuminated on the vehicle. The crash caused damage to the front bumper and pushed in the front grill and hit the radiator of the vehicle. There were no injuries reported. A police report was filed. The contact was a former mechanic and inspected the vehicle but could not diagnose the failure, but was concern that there was an issue with anti- lock brake system. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 160,000.
NHTSA complaint #11428852 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 MERCURY SABLE. THE CONTACT STATED THAT WHILE BRAKE LIGHTS WERE ACTIVATED, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE FROM PARK INTO DRIVE. FRED BEANS FORD OF DOYLESTOWN (876 N EASTON RD, DOYLESTOWN, PA 18902), (215) 348-2901) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE STOP LAMP SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 16E026000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE RECALL WAS FOR THE YEAR 2003 VEHICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.
NHTSA complaint #11320752 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 45 MPH, THE VEHICLE ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FULL FORCE TO GET THE VEHICLE TO EVENTUALLY STOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V266000 (SERVICE BRAKES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 113,000.
NHTSA complaint #11191343 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2001 MERCURY SABLE. WHILE DRIVING 40 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED. ALSO, WHILE APPROACHING A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT POWERED OFF AND RESTARTED THE ENGINE WHILE AT A RED LIGHT AND WAS ABLE TO DRIVE HOME. THE VEHICLE WAS LATER TOWED TO HELFMAN FORD (LOCATED AT 12220 SOUTHWEST FWY, STAFFORD, TX 77477, (281) 240-3673) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY BRAKE SENSOR THAT NEEDED A BRAKE MASTER CYLINDER REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,200. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11189691 — an unverified report by a vehicle owner.
CAN NOT SEE OUT MY FRONT AND BACK WINDOWS. I WILL CLEAN THE WINDOWS 3-4 TIMES A DAY. IMPROPER CODES REQUESTING REPAIR AND ONCE REPAIRED STILL THE SAME THING. STARTS NO CRANKS. VERY DANGEROUS CONDITIONS, COULD NOT CONTINUE TO WORK DUE TO VISION ISSUES. ANTI THEFT FUNCTIONS PREVENTING ME FROM OPERATING MY CAR.
NHTSA complaint #11130293 — an unverified report by a vehicle owner.
WHILE PARKED, TRIED TO PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY BUT CAR WILL NOT SHIFT OUT OF PARK. ONLY WAY TO GET CAR TO SHIFT OUT OF PARK IS TO APPLY EMERGENCY BRAKES THEN SHIFT CAR INTO NEUTRAL WHILE KEY TURNED TO OFF POSITION. BREAK LIGHTS WILL NOT ILLUMINATE WHEN BRAKE PEDAL APPLIED. I CHECKED ALL THE FUSES AND REPLACED THE BREAK LAMP BULBS TO TROUBLESHOOT ISSUE ACCORDING TO OWNERS MANUAL HOWEVER PROBLEM STILL EXISTS. WHEN RESEARCHING ONLINE I READ ABOUT THE SAME EXACT ISSUES OCCURRING IN SAME MODEL AND MAKE THAT WERE RECALLED. I WENT TO MY NEAREST FORD DEALERSHIP TO INFORM THEM ABOUT THIS ISSUE AND GET SOME ASSISTANCE IN FIXING THE PROBLEM. HOWEVER THEY WOULD NOT HELP IN THE MATTER, AND STATED THAT MY PARTICULAR VIN # AND YEAR MODEL 2004 HAD NO RECALLS. THE RECALL WAS ISSUED FOR FAULTY BREAK LIGHT SWITCHES IN 2003 AND PREVIOUS YEAR MODELS OF MERCURY SABLES. I'VE READ ABOUT NUMEROUS ISSUES OCCURRING WITH OTHER 2004 MERCURY SABLE OWNERS THAT ALSO CANNOT GET HELP WITH THIS MATTER. THIS IS OBVIOUSLY A SAFETY ISSUE AND IT IS MY HOPE THAT THE NHTSA INVESTIGATES TO FIND OUT WHY 2004 MODELS ARE ALSO EXHIBITING SAME RECALL SAFETY ISSUES. THE PROBLEM OBVIOUSLY LIES WITH THE PART (SAME BREAK LIGHT SWITCH) FORD INSTALLED ON THESE VEHICLES AND NOT NECESSARILY THE YEAR THE VEHICLE WAS MADE. IT HAS ALWAYS BEEN MY UNDERSTANDING THAT THE PRIMARY MISSION AND ROLE OF THE NHTSA IS TO HELP KEEP THE PUBLIC SAFE AND INFORMED ABOUT POTENTIAL SAFETY ISSUES. THEREFORE, I HOPE THEY NOT ONLY INVESTIGATE WHY FORD USED THE SAME FAULTY PART ON OTHER YEAR MODEL VEHICLES BUT ALSO ISSUE THE NECESSARY RECALL FOR SAID VEHICLES WITH THOSE PARTS. IF, WHILE TRAVELING WITH MY FAMILY, A CAR SLAMS INTO US BECAUSE NO BREAK LIGHTS WILL ENGAGE, WHOSE FAULT IS THAT? I'VE BROUGHT THIS SAFERY ISSUE CONCERN TO THE ATTENTION OF FORD AND NOW THE NHTSA. FAILURE TO ADDRESS THIS ISSUE PUTS THE PUBLIC IN DANGER!
NHTSA complaint #11119888 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP AS THE RPMS INCREASED. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR OCCASIONALLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PRIOR TO PURCHASING THE VEHICLE. THE CONTACT REQUESTED THAT THE DEALER REPAIR THE VEHICLE BEFORE THE SALE WAS FINALIZED, BUT THE ISSUE PERSISTED. THE CONTACT WAS UNAWARE OF THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA complaint #10983133 — an unverified report by a vehicle owner.
THE BRAKE LIGHT SWITCH FAILED CAUSING INABILITY TO GET SHIFT LEVER OUT OF PARK MODE. BRAKE LIGHTS STAY ON ALL THE TIME OR NOT COME ON AT ALL. THE PROBLEM WAS NOTED AFTER PARKING IN OUR GARAGE AND NOTICING THE BRAKE LIGHTS BEING ON ALL THE TIME. I DISCOVERED THAT TURNING THE IGNITION SWITCH TO FIRST INDENT THAT THE SHIFT LEVER CAN BE PLACED IN THE NEUTRAL MODE SO ENGINE CAN BE STARTED. IN DRIVING THE CAR, THE BRAKE LIGHTS DO NOT WORK. WHEN STOPPING THE CAR AND SHIFTING TO THE PARK MODE, THE SHIFT LEVER CANNOT BE TAKEN OUT OF THE PARK MODE WITHOUT GOING THROUGH THE SEQUENCE DESCRIBED ABOVE. THERE WAS A RECALL TO REPAIR THIS ON THE 2000-2004 SABLES (REFERENCE 04V106000), BUT FORD TELLS ME THE 2004 SABLES ARE NOT UNDER RECALL ALTHOUGH THE 2004 MODELS USE THE SAME DEFECTIVE BRAKE LIGHT SWITCH CAUSING THE EXACT PROBLEMS AS THE 2000-2003 MODELS.
NHTSA complaint #10918494 — an unverified report by a vehicle owner.
I OWN A 2003 MERCURY SABLE, I REPLACED THE BRAKES , AND AN ASSORTMENT OF PROBLEMS FOLLOWED. FIRST THEY BEGAN LOCKING , THEN THE CAR WOULD NOT STOP AT ALL. I REPLACED PADS.ROTORS.TIRES ,BLEED THE BREAKS ALL IN AN EFFORT TO FIND THE PROBLEM. I COULD NOT, SO THE CAR HAS BEEN SITTING ABOUT A YEAR. THEN I RECEIVED THE RECALL ON THE BREAKS , NOW EVERYTHING MAKES SENSE.
NHTSA complaint #10885758 — an unverified report by a vehicle owner.
WAS PULLING INTO PARKING LOT BRAKES WENT OUT TOTALLY NO WARNING STOPPED BY EMERGENCY BRAKE HAVE NO BRAKES AT ALL TURNING AFTER 45 MPH THEN TO A STOPLIGH INTOTHE CITY'S RESTURANT
NHTSA complaint #10885270 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 50 MPH, THE VEHICLE RAPIDLY ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT WAS UNAWARE OF HOW THE VEHICLE STOPPED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE CRUISE CONTROL CABLE WAS FRACTURED. THE CONTACT PERFORMED A TEMPORARY REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300,000.
NHTSA complaint #10884287 — an unverified report by a vehicle owner.
PURCHASE VEHICLE USED IN JUNE OF 2015, ONE REPAIR AFTER ANOTHER. OWNED 1YR AND HERE ARE REPAIRS THAT WE HAVE HAD TO DO: DRAIN PLUG REPLACED, TRANS FILTER, ADDITIVE & FLUID, RE-BUILT TRANSMISSION, FLUID, REPLACE REAR BRAKE SHOES, REPLACE VALVE COVER GASKET, OIL PAN GASKET, EGR SENSOR. COST INCURRED $3,275.20 WAY MORE THAN ANY CAR SHOULD HAVE IN ONE YEAR! ANYBODY GOING TO REIMBURSE THESE EXPENSES?
NHTSA complaint #10883298 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1999 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES HESITATED TO STOP THE VEHICLE. IN ADDITION, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
NHTSA complaint #10881775 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE JUMPED A CURB AND STRUCK A METAL TABLE OUTSIDE. THE VEHICLE WOULD NOT STOP EVEN WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE BRAKES DID NOT FEEL AS THOUGH THEY WERE FULLY OPERATIONAL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR INJURIES TO THE KNEE, BACK, AND NECK, WHICH REQUIRED MEDICAL ATTENTION AND PHYSICAL THERAPY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA complaint #10881593 — an unverified report by a vehicle owner.
I CONTACTED KEN GRODY FORD IN BUENA PARK,CA 2-3 MONTHS AGO TO ASK IF THERE WERE ANY RECALLS ON MY CAR? THE MANAGER I SPOKE WITH TOLD ME "NO!" HE ALSO MAILED ME A COPY OF HIS "OASIS" SEARCH WHICH SHOWED NO RECALLS! HELP! [XXX] PLEASE MAIL ME RECALL ALERTS ON MY CAR! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10874695 — an unverified report by a vehicle owner.
I WAS IN A PARKING LOT OF A STORE, STARTED MY CAR, HEADED OUT ONTO A CITY STREET, TURNED RIGHT. ALL OF A SUDDEN MY VEHICLE TOOK OFF, STARTED SPEEDING UP. I STEPPED ON THE BRAKE, IT SLOWED THE VEHICLE DOWN A LITTLE, BUT THE BRAKE FELT LIKE AIR AND DIDN'T FEEL LIKE IT WAS BRAKING CORRECTLY. LUCKILY, I HAD A GREEN LIGHT, WENT THROUGH THAT, KEPT BRAKING. THE CAR SLOWED DOWN A LITTLE BIT BUT THEN WOULD NOT STOP COMPLETELY, SURGED A LITTLE MORE; I WAS ABLE TO PULL INTO A PARKING LOT; BRAKED AGAIN, MY CAR KEPT GOING AT SLOW SPEED; I PULLED ON MY PARKING BRAKE, NOTHING HAPPENED. THEN, I PUT THE CAR INTO PARK, WHICH STOPPED IT. THEN I PULLED OUT THE KEY. I CALLED THE MECHANIC I USE. HE SENT A TOW TRUCK TO ME. MY CAR IS AT THE MECHANICS NOW.
NHTSA complaint #10809530 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. WHILE DRIVING 35 MPH, THE BRAKES FAILED. DUE TO THE BRAKE FAILURE, THE VEHICLE WAS INVOLVED IN A CRASH AT AN INTERSECTION WITH AN ONCOMING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER SUSTAINED INJURIES TO THE BACK AND FACE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 179,000.
NHTSA complaint #10781703 — an unverified report by a vehicle owner.
CAR WILL NOT COME OUT OF PARK, NOR WILL BRAKE LIGHTS OPERATE WHEN PEDAL DEPRESSED. EXACT SYMPTOMS AS DESCRIBED IN PREVIOUS MODEL YEAR RECALLS. ONLY WAYTO GET CAR OUT OF PARK IS TO PLACE IN NEUTRAL AFTER TURNING KEY IN IGNITION TO FIRST AVAIALBLE POSITION, THEN APPLYING BRAKE PEDAL TO RELEASE SHIFT LOCK. THIS IS A RECURRING PROBLEM W/ A FAILED BRAKE LIGHT SWITCH ASSEMBLY. IT'S TOO DANGEROUS OF A PROBLEM TO NOT HAVE A RECALL. MANY OTHER MODEL VEHICLES HAVE BEEN RECALLED FOR THE SAME EXACT PROBLEM. WHY NOT THIS MODEL?
NHTSA complaint #10717640 — an unverified report by a vehicle owner.
MY CAR IS TRYING TO KILL ME! I WAS DRIVING AT APPROXIMATELY 40 MPH, WHEN I STARTED TO BRAKE FOR A STOP BEFORE TURNING . THE CAR SLOWED DOWN, AS I HELD MY FOOT ON THE BRAKE, BUT SUDDENLY THE CAR STARTED TO ACCELERATE. I ALREADY HAD MY FOOT ON THE BRAKE, AND THE BRAKE HELD, BUT I HAD TO TAKE THE CAR OUT OF GEAR, AND SHUT THE ENGINE OFF. THE ENGINE WAS RACING AT A SPEED I WOULD ESTIMATE AT 80 MPH. IT WAS A FRIGHTENING AND DANGEROUS EXPERIENCE. I CHECKED TO SEE IF A FLOOR MAT WAS PRESSING ON THE GAS PEDAL. IT WAS NOT. THE SAME INCIDENT HAPPENED ON TWO MORE OCCASIONS. MY MECHANIC HAS NOT FOUND THE PROBLEM. I NO LONGER DRIVE THE CAR.
NHTSA complaint #10683746 — an unverified report by a vehicle owner.