Owners have filed 326 complaints
about the 1997 Mercury Sable with NHTSA between 1996 and 2016.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 13 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Mercury Sable. 50 means typical for this
model; 100 means roughly double.
Severity — 51
9.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 18
10% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
3134.4%
Gasoline
1516.7%
Engine
1011.1%
Cooling System
88.9%
Frontal
88.9%
Accelerator Pedal
66.7%
Fuel Pump
66.7%
Retractor
66.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
56.5%
10,000 – 24,999 miles
33.9%
25,000 – 49,999 miles
56.5%
50,000 – 74,999 miles
2937.7%
75,000 – 99,999 miles
1823.4%
100,000 – 149,999 miles
1114.3%
150,000+ miles
67.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
1997 Mercury Sable 4-DR.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 1996peak 12Oct 2016
Recalls on the 1997 Mercury Sable
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199805045,205 units in Canada
Lights And Instruments
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 108 - LIGHTING SYSTEM AND RETROREFLECTIVE DEVICES. THE HEADLIGHT AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. CORRECTION: REVISED OWNER GUIDES WILL BE MAILED TO OWNERS.
Recall 199712410,607 units in Canada
Powertrain
NOTE: VEHICLES EQUIPPED WITH THE AX4S AUTOMATIC TRANSAXLE. THESE TRANSAXLES ARE EQUIPPED WITH LOW/INTERMEDIATE SERVO COVERS THAT CAN SEPARATE FROM THE TRANSAXLE WHILE THE VEHICLE IS BEING DRIVEN. IF THIS OCCURS, THE TRANSMISSION FLUID WILL BE EXPELLED AND CAN CONTACT THE CATALYTIC CONVERTER. THIS CAN RESULT IN A VEHICLE FIRE. CORRECTION: SERVO COVER WILL BE REPLACED ON AFFECTED VEHICLES.
Recall 19961352,391 units in Canada
Powertrain
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH MAY CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS MAY CAUSE THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK. AS A RESULT, UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT COULD OCCUR WITH THE POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. CORRECTION: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET ON AFFECTED VEHICLES.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 43,000 milesLAS Vegas, NVCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE RPMS WOULD INCREASE ABNORMALLY. IN ADDITION, THE VEHICLE WOULD SLIGHTLY PULL FORWARD AS IF IT WERE ATTEMPTING TO ACCELERATE. AS THE CONTACT WAS APPROACHING A TRAFFIC STOP, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MECHANIC DISCONNECTED THE CRUISE CONTROL AS A PRECAUTION AND THE VEHICLE FUNCTIONED PROPERLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
NHTSA complaint #10460825 — an unverified report by a vehicle owner.
at 78,000 milesNiagra Falls, NYCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO AND DESTROYED THE CONTACT'S GARAGE DOOR. HE STATED THAT THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN PARK. THE CONTACT CALLED THE DEALER AND IS AWAITING A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 12/31/07 *BF UPDATED
NHTSA complaint #10202339 — an unverified report by a vehicle owner.
at 66,000 milesWoodridge, ILCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ON A INCLINE, THE VEHICLE SLIPPED OUT OF DRIVE TO REVERSE GEAR. THIS CAUSED THE VEHICLE TO ROLL BACK RESULTING IN DAMAGE TO THE VEHICLE. *JB THE DEALER REPLACED THE TRANSMISSION SHIFTER CABLE.
NHTSA complaint #10091449 — an unverified report by a vehicle owner.
Burke, VACrash1 injured
AIR BAGS:FRONTAL
WHILE MAKING A TURN ANOTHER VEHICLE IMPACTED THE RIGHT SIDE OF CONSUMER'S VEHICLE AT UNKNOWN SPEED. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, AND DRIVER'S SEAT BELT WAS CUT IN HALF. DRIVER WAS PROJECTED INSIDE THE VEHICLE AND SUSTAINED INJURIES.
NHTSA complaint #10063407 — an unverified report by a vehicle owner.
Burke, VACrash1 injured
SEAT BELTS:FRONT
WHILE MAKING A TURN ANOTHER VEHICLE IMPACTED THE RIGHT SIDE OF CONSUMER'S VEHICLE AT UNKNOWN SPEED. UPON IMPACT, AIR BAGS FAILED TO DEPLOY, AND DRIVER'S SEAT BELT WAS CUT IN HALF. DRIVER WAS PROJECTED INSIDE THE VEHICLE AND SUSTAINED INJURIES.
NHTSA complaint #10063407 — an unverified report by a vehicle owner.
Tucson, AZCrash
AIR BAGS:FRONTAL
FRONT CRASH AT 55 MPH, AND BOTH AIRBAGS DEPLOYED. PASSENGER'S AIRBAG EXPLODED AS SOON AS IT DEPLOYED. NO INJURIES, VEHICLE WAS TOTALLED. PLEASE PROVIDE ADDITIONAL INFORMATION.
NHTSA complaint #8016326 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 80,000 milesADA, OK
UNKNOWN OR OTHER
YES I HAVE A USED CAR AND THE DASH FROM THE HEAT HAS ROSE OFF OR HAS BUCKELED UP AND I HAVE CONTACTED THE COMPANY WELL APPARENTLY IT IS OBSOLETE AND IT IS HARD TO COME BY SO I CANT DRIVE WITHOUT A DASH AND I CANT GET ONE EITHER
NHTSA complaint #10917688 — an unverified report by a vehicle owner.
at 73,000 milesWorcester, MA
SUSPENSION
TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SAFETY INSPECTION, WHERE THE MECHANIC NOTIFIED HER THAT THE BRAKE LINES WERE CORRODED AND THE BALL JOINTS WERE DETACHING FROM THE VEHICLE. ALSO, THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA complaint #10473010 — an unverified report by a vehicle owner.
at 73,000 milesWorcester, MA
SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SAFETY INSPECTION, WHERE THE MECHANIC NOTIFIED HER THAT THE BRAKE LINES WERE CORRODED AND THE BALL JOINTS WERE DETACHING FROM THE VEHICLE. ALSO, THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
NHTSA complaint #10473010 — an unverified report by a vehicle owner.
at 43,000 milesLAS Vegas, NVCrash
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT WHEN BRAKING TO A COMPLETE STOP, THE ENGINE RPMS WOULD INCREASE ABNORMALLY. IN ADDITION, THE VEHICLE WOULD SLIGHTLY PULL FORWARD AS IF IT WERE ATTEMPTING TO ACCELERATE. AS THE CONTACT WAS APPROACHING A TRAFFIC STOP, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. THE CONTACT TOOK THE VEHICLE TO A MECHANIC FOR DIAGNOSIS BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MECHANIC DISCONNECTED THE CRUISE CONTROL AS A PRECAUTION AND THE VEHICLE FUNCTIONED PROPERLY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
NHTSA complaint #10460825 — an unverified report by a vehicle owner.
at 99,000 milesTaylorville, IL
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNED A 1997 MERCURY SABLE. THE CONTACT STATED THE SUB FRAME THAT HOLDS THE MOTOR AND TRANSMISSION TOGETHER WAS DETACHED FROM THE RIGHT SIDE OF THE VEHICLE DUE TO RUST. WHILE DRIVING THE VEHICLE WAS MAKING NOISE; HOWEVER, DURING THE DIAGNOSTIC TEST THE MECHANIC CONFIRMED THAT THE SUBFRAME WAS COVERED WITH RUST. THE DEALER AND MANUFACTURER STATED THERE WERE NO RECALLS OR RELATED WARRANTIES AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 99,000.
NHTSA complaint #10421114 — an unverified report by a vehicle owner.
at 159,000 milesMemphis, IN
SERVICE BRAKES, HYDRAULIC
CONSTANTLY HAVING TO SERVICE BRAKES ON MY 1997 MERCURY SABLE. I HAVE HAD BRAKE CALIPERS SEIZE UP TO THE POINT THE WHEEL WAS TOO HOT TO TOUCH AND I CURRENTLY HAVE BRAKE LINES RUSTED OUT FOR THE SECOND TIME IN ABOUT 2 YEARS THIS IS SIMPLY UNACCEPTABLE FOR SUCH AN EXPENSIVE LUXURY MODEL AND FROM A SAFETY POINT OF VIEW IT IS UNACCEPTABLE TO PUT ANYTHING IN THE WAY OF BRAKE LINES THAT WILL LEAK RUST OR OTHERWISE FAIL PREMATURELY.
NHTSA complaint #10368440 — an unverified report by a vehicle owner.
at 84,234 milesPlymouth, MA
SUSPENSION:REAR
I BOUGHT AND ARE DRIVING A 1997 MERCURY SABLE WITH 84K MILES AND IT IS A DANGER TO BE IN. THE REAR SPRINGS ARE BROKEN IN SEVERAL PLACES. I HAVE BEEN TOLD THAT FORD WAS RECALLING AND FIXING THIS PROBLEM IN SIMILAR AND LIKE YEARS OF TAURUS'S AND SABLES. MINE THEY CLAIM DOES NOT QUALIFY. THE 1997 IS THE SAME CAR AS A 1998 AND 1999 THAT THEY HAVE PROVIDED RECALL REPLACEMENTS ON... I WONDER HOW MANY OTHER PEOPLE HAVE HAD THIS PROBLEM OR HAVE BEEN IN ACCIDENT BECAUSE OF THIS PROBLEM THAT FORD IS OBVIOUSLY AWARE .
NHTSA complaint #10329054 — an unverified report by a vehicle owner.
Timonium, MD
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT NOTICED TRANSMISSION FLUID LEAKING ONTO THE CATALYTIC CONVERTER. THE WAS INFORMED BY A FORD REPRESENTATIVE THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT STILL HAS THE VEHICLE, BUT IS AFRAID TO DRIVE. THE FAILURE AND CURRENT MILEAGES WERE 37,840. UPDATED 12/30/08. *LJ THE CONSUMER ALSO DISCOVERED OIL LEAKING IN THE TRANSAXLE AREA. UPDATED 01/05/09.
NHTSA complaint #10251496 — an unverified report by a vehicle owner.
at 35 milesFort Wayne, IN
SERVICE BRAKES, HYDRAULIC
I HAVE READ DOZENS OF EXAMPLES OF THE SAME PROBLEM POSTED ON THIS SITE. IT APPEARS THAT MERCURY NEEDS TO MAKE A RECALL. ABOUT 6 MONTHS AGO MY BRAKE PEDAL RELEASED THE PRESSURE I HAD ON IT AND WENT ALL THE WAY TO THE FLOOR. I TOOK IT INTO THE BRAKE SHOP AND HAD MY HOSES, CALIPERS, AND BREAK LINES ALL COMPLETELY REPLACED. WITHIN 6 MONTHS, THE EXACT SAME THING HAS HAPPENED AGAIN. I DO NOT HAVE $500 TO SPEND EVERY SIX MONTHS ON A CAR THAT IS SUPPOSED TO BE RELIABLE AND DEPENDABLE. THIS IS UNACCEPTABLE.
NHTSA complaint #10244962 — an unverified report by a vehicle owner.
at 55,000 milesHinsdale, IL
SEAT BELTS
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE SEAT BELT LOOSENED WITHOUT WARNING. THE MANUFACTURER WILL BE NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 55,000.
NHTSA complaint #10236816 — an unverified report by a vehicle owner.
at 105,000 milesLake Orion, MI
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING AND DRAINING ONTO THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS. THE MANUFACTURER STATED THAT HIS VEHICLE DOES NOT HAVE ANY OPEN RECALLS AND THEY WERE UNAWARE OF NHTSA CAMPAIGN ID NUMBER 97V097000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 137,000.
NHTSA complaint #10230569 — an unverified report by a vehicle owner.
at 94,000 milesRedford, MI
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. IN COLD WEATHER, THE DRIVER'S SIDE DOOR WILL SHUT, BUT NOT LATCH UNTIL THE VEHICLE IS DRIVEN 3-4 MILES WITH THE HEATER ON FULL BLAST. THE FAILURE HAS OCCURRED FOR THE PAST TWO WINTERS. THE DEALER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. WHEN THE DRIVER'S SIDE DOOR IS SHUT, ONE OF THE TRIM PANELS DETACHES FROM THE INTERIOR DOOR PANEL DUE TO DETERIORATION OF THE PLASTIC ATTACHMENTS (CHRISTMAS TREE). HE WAS INFORMED NOT TO WORRY ABOUT THE FAILURE BECAUSE IT WAS NOT HARMFUL. THE REAR DRIVER'S SIDE DOOR DOES NOT LATCH BECAUSE THE PLASTIC MECHANISM DOES NOT WORK PROPERLY. THE CONTACT HAS TO MANUALLY WORK THE DOOR HANDLE TO REACTIVATE THE LATCH. THE DEALER STATED THAT THIS WAS NOT AN ISSUE, AND THAT THE DOOR NEEDED TO BE TAKEN APART AND RELUBRICATED AT HIS EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,000. UPDATED 04/21/08
NHTSA complaint #10223169 — an unverified report by a vehicle owner.
at 94,000 milesRedford, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. IN COLD WEATHER, THE DRIVER'S SIDE DOOR WILL SHUT, BUT NOT LATCH UNTIL THE VEHICLE IS DRIVEN 3-4 MILES WITH THE HEATER ON FULL BLAST. THE FAILURE HAS OCCURRED FOR THE PAST TWO WINTERS. THE DEALER STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY. WHEN THE DRIVER'S SIDE DOOR IS SHUT, ONE OF THE TRIM PANELS DETACHES FROM THE INTERIOR DOOR PANEL DUE TO DETERIORATION OF THE PLASTIC ATTACHMENTS (CHRISTMAS TREE). HE WAS INFORMED NOT TO WORRY ABOUT THE FAILURE BECAUSE IT WAS NOT HARMFUL. THE REAR DRIVER'S SIDE DOOR DOES NOT LATCH BECAUSE THE PLASTIC MECHANISM DOES NOT WORK PROPERLY. THE CONTACT HAS TO MANUALLY WORK THE DOOR HANDLE TO REACTIVATE THE LATCH. THE DEALER STATED THAT THIS WAS NOT AN ISSUE, AND THAT THE DOOR NEEDED TO BE TAKEN APART AND RELUBRICATED AT HIS EXPENSE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 95,000 AND FAILURE MILEAGE WAS 94,000. UPDATED 04/21/08
NHTSA complaint #10223169 — an unverified report by a vehicle owner.
at 181,000 milesSouth Yarmouth, MA
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CAR WOULD NOT MOVE WHEN PLACED IN REVERSE, WHEN IT DID MOVE LEFT FRONT TIRE BLEW OUT. WHEN I REMOVED TIRE, FOUND COIL SPRING HAD BROKEN AND PUNCTURED TIRE. VERY THANKFUL IT HAPPENED IN DRIVEWAY. OTHER MODEL YEARS ARE COVERED BY RECALL, COULD NOT FIND ANYTHING FOR 1997.
NHTSA complaint #10219962 — an unverified report by a vehicle owner.
at 138,707 milesHomosassa, FL
TIRES:VALVE
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. THE VEHICLE HAS COOPER TIRES. THE DAY AFTER THE CONTACT PURCHASED FOUR NEW TIRES, THE REAR PASSENGER TIRE FLATTENED. THE TIRE DEALER REPAIRED THE VALVE. THE PURCHASE DATE, POWERTRAIN, AND TIRE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 138,707.
NHTSA complaint #10215898 — an unverified report by a vehicle owner.
at 58,431 milesFT Mayers, FL
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE DRIVING 15 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STRUCK THE CURB AND CAME TO A STOP. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE PLASTIC STRIPS THAT HOLD THE BRAKE LINE TO THE BOTTOM SECTION OF THE VEHICLE WAS COLLECTING WATER THAT DID NOT EVAPORATE. AS A RESULT, THE TWO BRAKE LINES THAT DELIVERED OIL TO THE REAR BRAKES CORRODED AND ALL THE BRAKE FLUID LEAKED OUT. THE DEALER REPLACED THE TWO MAIN LINES FROM THE BRAKE CYLINDER TO THE REAR TIRES. THE LINES WERE FLUSHED FIVE TIMES AFTER THE REPLACEMENT. THE REPAIR COST $567.13. MORE RECENTLY, THE VEHICLE LOST BRAKE POWER AGAIN AND CAUSED THE CONTACT TO DRIVE THROUGH A STOP SIGN AT 30 MPH. THE VEHICLE EVENTUALLY CAME TO A STOP 150 YARDS LATER. THE DEALER STATED THAT THE BRAKE LINES WERE NOT TIGHTENED PROPERLY AND THE LINES HAD TO REPLACED AGAIN AT THE COST OF $611.45. THE MANUFACTURER STATED THAT NO RECALLS WERE AVAILABLE AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 58,431. *UPDATED 12/12/07 *BF UPDATED 12/12/07
NHTSA complaint #10204295 — an unverified report by a vehicle owner.
at 78,000 milesNiagra Falls, NYCrash
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO AND DESTROYED THE CONTACT'S GARAGE DOOR. HE STATED THAT THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN PARK. THE CONTACT CALLED THE DEALER AND IS AWAITING A RESPONSE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 12/31/07 *BF UPDATED
NHTSA complaint #10202339 — an unverified report by a vehicle owner.
at 85,000 milesBaltimore, MD
TIRES:TREAD/BELT
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1997 MERCURY SABLE AT 20 MPH HE FELT A WOBBLE. THE CONTACT STATED IF THE WOBBLE CAME FROM THE FRONT TIRE IT WOULD CAUSE THE STEERING WHEEL TO SHAKE. THE DEALERSHIP ADVISED THE CONTACT THIS WAS DUE TO A BELT SEPARATION IN THE TIRE. THE DEALERSHIP REPLACED THE TIRE. TIRE TREAD SEPARATION OCCURRED THREE TIMES WITH THE FRONT TIRES AND FOUR OCCURRENCES INVOLVED THE REAR TIRES. THE TIRE MANUFACTURER WAS CONTINENTAL AND THE MODEL AMERI-TECH. THE VEHICLE CURRENTLY HAD AN ODOMETER READING OF 86,000 MILES. THE TIRES FAILURE MILEAGE WAS 26,000.*AK THE CONSUMER PROVIDED INVOICES FOR ALL THE TIRE REPAIRS AND STATES HE WENT TO DIFFERENT DEALERS BECAUSE HE WAS INFORMED TO DO SO BY GENERAL TIRES. UPDATE 4/24/07
NHTSA complaint #10184977 — an unverified report by a vehicle owner.
Cincinnati, OH
TIRES:SIDEWALL
TL* - THE CONTACT STATED THAT SHE PURCHASED A SET OF FIRESTONE TIRES THAT DID NOT LAST LONGER THAN 10 DAYS. WHEN SHE RETURNED THE TIRES TO THE DEALERSHIP, THEY SAID THAT THEY WERE NOT RESPONSIBLE BECAUSE SHE DIDN'T GET AN ALIGNMENT WHEN SHE PURCHASED THE TIRES. *AK UPDATED 01/31/07.
NHTSA complaint #10178098 — an unverified report by a vehicle owner.
at 92,000 milesNashville, TN
SUSPENSION:REAR:SPRINGS
WHILE DRIVING ON INTERSTATE 40 TO WORK, VEHICLE BEGAN RIDING VERY ROUGH. I COULD FEEL EVERY BUMP IN THE ROAD. GOT TO WORK AND DISCOVERED VEHICLE HAD DROPPED DOWN ALL THE WAY ON THE LEFT REAR AND MOST OF THE WAY ON THE RIGHT REAR. CAUSE WAS BROKEN LEFT REAR COIL SPRING.
NHTSA complaint #10175055 — an unverified report by a vehicle owner.
at 84,400 milesRoyal OAK, MI
TIRES
(LOCATION) STATE: MICHIGAN. CITY: WARREN: ZIP CODE: 48092. LOCATION: ELEVEN MILE ROAD & DEQUINDRE ROAD CROSS SECTION NEAR SEVEN ELEVEN GAS STATION. (DESCRIPTION OF THE INCIDENT): FRONT PASSENGER RIGHT SIDE WHEELS AND TIRES ASSEMBLY BROKE OFF FROM THE INTEGRATED VEHICLE.
NHTSA complaint #10173780 — an unverified report by a vehicle owner.
at 84,400 milesRoyal OAK, MI
WHEELS:LUGS/NUTS/BOLTS/STUDS
(LOCATION) STATE: MICHIGAN. CITY: WARREN: ZIP CODE: 48092. LOCATION: ELEVEN MILE ROAD & DEQUINDRE ROAD CROSS SECTION NEAR SEVEN ELEVEN GAS STATION. (DESCRIPTION OF THE INCIDENT): FRONT PASSENGER RIGHT SIDE WHEELS AND TIRES ASSEMBLY BROKE OFF FROM THE INTEGRATED VEHICLE.
NHTSA complaint #10173780 — an unverified report by a vehicle owner.
at 84,400 milesRoyal OAK, MI
EQUIPMENT
(LOCATION) STATE: MICHIGAN. CITY: WARREN: ZIP CODE: 48092. LOCATION: ELEVEN MILE ROAD & DEQUINDRE ROAD CROSS SECTION NEAR SEVEN ELEVEN GAS STATION. (DESCRIPTION OF THE INCIDENT): FRONT PASSENGER RIGHT SIDE WHEELS AND TIRES ASSEMBLY BROKE OFF FROM THE INTEGRATED VEHICLE.
NHTSA complaint #10173780 — an unverified report by a vehicle owner.
at 96,400 milesClifton, ME
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
REAR RIGHT COIL SPRING SNAPPED WHILE GOING OVER A SMALL BUMP.
NHTSA complaint #10155363 — an unverified report by a vehicle owner.
at 12,000 milesLondonderry, NH
SUSPENSION
BALL JOINT AND TIE-ROD REPLACEMENTS NEEDED VERY FREQUENTLY (1-2 TIMES A YEAR). ON BOTH A 1997 SABLE WAGON AND 1999 SABLE SEDAN. EACH VEHICLE HAS HAD SEVERAL BALL JOINTS AND TIE-RODS REPLACED, SOME COVERED BY MFG AS THE FREQUENCY WAS SO OFTEN. EACH TIME WE HAVE BEEN TOLD THAT THE BALL-JOINT AND/OR TIE-ROD, ON ONE SIDE OR THE OTHER, NEEDS TO BE REPLACED DUE TO "SAFETY" REQUIREMENTS. IF THIS IS THE CASE THAN THE FREQUENCY HAS ME CONCERNED THAT IF THE 'ISSUE" WAS NOT CAUGHT IN TIME THERE COULD BE AN INJURY OR DEATH. THE 1997 SABLE WAGON WENT IN FOR A STARTER REPLACEMENT TODAY 3/16/06 AND WE WERE TOLD THAT THE LOWER OUTER TIE-ROD NEEDED TO BE REPLACED. THIS TIE-ROD WAS REPLACED 11K MILES AGO ON 12/3/04 AND THE CAR WAS INSPECTED ON 12/5/05.
NHTSA complaint #10152852 — an unverified report by a vehicle owner.