FaultScore report
Owners have filed 534 complaints about the 1994 Mercury Sable with NHTSA between 1995 and 2016. The largest single group is the engine & cooling. Across this model's run it ranks 7 of 15 worst.
FaultScore 53/100
Higher is worse. Measured against the other years of the Mercury Sable.
How this is worked out534
Complaints
23
Crashes reported
11
Fires reported
20
Injuries reported
94,000 mi
Median mileage at failure
Half of reported failures happened before this
3%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
2 crashes, 0 fires
Median failure at 102,515 miles
0 crashes, 1 fires
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
FRONT SUSPENSION SPRING
ENGINE COOLING FAN FIRES
HEADLIGHT FAILURE
EXCESSIVE HEAT IN AN IMPROPERLY MANUFACTURED CIRCUIT BREAKER WITHIN THE HEADLIGHT SWITCH CAUSED THAT CIRCUIT BREAKER TO OPEN FOR TIME PERIODS OF VARYING LENGTH TO COOL OFF.OPENING OF THE CIRCUIT BREAKER IN THIS MANNER INTERRUPTS ELECTRIC CURRENT FLOW TO THE HEADLIGHTS, SHUTTING THEM OFF.HEADLIGHT OUTAGES HAVE RANGER FROM BRIEF FLICKERS (LESS THAN ONE SECOND) TO GREATER THAN 20 SECONDS.OVER TIME, THE OUTAGES GROW IN LENGTH AND DURATION BECAUSE OF HEAT-INDUCED DETERIORATION OF THE SWITCH AND ASSOCIATED WIRING.RECALL 98V-009 WILL APPLY TO APPROXIMATELY 506,000 TAURUS, SABLE, MARK VIII, AND CONTIN...
ENGINE COOLING FAN FIRES
IN DECEMBER 1995, FORD RECALLED 119,313 VEHICLES IN CANADA TO REMEDY THE SUBJECT CONDITION IN CERTAIN 1992-95 TAURUS, SABLE, TEMPO, TOPAZ AND CONTINENTAL VEHICLES.FORD IS AWARE OF SIMILAR INCIDENTS OCCURRING IN NORTHERN REGIONS OF THE UNITED STATES, BUT MAINTAINS THAT THE FREQUENCIES DO NOT WARRANT A FINDING OF AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
STRUCTURE:FRAME AND MEMBERS
VEHICLE DESCRIPTION: PASSENGER VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGNIA, AND WISCONSIN. THE REAR LOWER SUBFRAME MOUNT PLATE NUT CAN EXPERIENCE STRESS CORROSION CRACKING IF SUBJECTED TO LONG TERM EXPOSURE TO ROAD SALTS. THIS CAN RESULT IN FRACTURE AND LOSS OF THE STRUCTURAL INTEGRITY OF THE SUBFRAME MOUNT ATTACHMENT. DETACHMENT OF THE BODY MOUNTS AT THE REAR CORNERS OF THE SUBFRAME, WHICH SUPPORTS THE ENGINE AND TRANSMISSION, ALLOWS THE REAR CORNERS OF THE SUBFRAME TO DROP.
Risk: IF BOTH REAR CORNERS DROP, STEERING WOULD BECOME SUDDENLY VERY DIFFICULT, AFFECTING VEHICLE CONTROL AND INCREASING THE RISK OF A CRASH.
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE HEADLIGHTS CAN FLASH INTERMITTENTLY AS A RESULT OF THE CIRCUIT BREAKER OPENING. THE VEHICLE'S HEADLIGHTS CAN GO OUT FOR BRIEF INTERVALS.
Risk: LOSS OF HEADLIGHTS DURING VEHICLE OPERATION CAN AFFECT A DRIVER'S ABILITY TO NAVIGATE THE ROADWAY AND REDUCE THE VISIBILITY OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
VEHICLE SPEED CONTROL
VEHICLE DESCRIPTION: VEHICLES EQUIPPED WITH 3.8L ENGINES AND ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, IOWA, IDAHO, ILLINOIS, INDIANA, KANSAS, MASSACHUSETTS, MAINE, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NORTH DAKOTA, NEBRASKA, NEW HAMPSHIRE, NEW YORK, OHIO, PENNSYLVANIA, SOUTH DAKOTA, VERMONT, WISCONSIN, AND WYOMING. WATER CAN ACCUMULATE WITHIN THE SPEED CONTROL CABLE CONDUIT. IF ENOUGH WATER ACCUMULATES, IT COULD FREEZE WITHIN A LOW AREA OF THE CABLE ROUTING WHEN EXPOSED TO A LONG TERM COLD SOAK AT TEMPERATURES AT LEAST SEVERAL DEGREES BELOW FREEZING.
Risk: DRIVER CONTROL OF VEHICLE SPEED USING THE SPEED CONTROL SYSTEM OR THE ACCELERATOR CONTROL SYSTEM WOULD BE DIMINISHED INCREASING THE RISK OF A VEHICLE CRASH.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THESE VEHICLES ARE ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, IOWA, MINNESOTA, NEBRASKA, NORTH DAKOTA, AND SOUTH DAKOTA. THE VEHICLES INVOLVED ARE 1992-1994 TEMPO/TOPAZ VEHICLES WITH 3.0L ENGINES; 1994 TEMPO/TOPAZ WITH 2.3L ENGINES; 1992-1995 TAURUS/SABLE WITH 3.8L ENGINES; 1994-1995 TAURUS/SABLE WITH 3.0L ENGINES AND 1992-1994 LINCOLN CONTINENTAL VEHICLES WITH 3.8L ENGINES. DURING HIGH WINDS, HEAVY, BLOWING AND DRIFTING SNOW, AND LOW TEMPERATURES, THE ENGINE COOLING FAN CAN BECOME BLOCKED OR FROZEN WITH SNOW. THE FAN MOTOR MAY NOT ROTATE AND COULD OVERHEAT.
Risk: THIS CONDITION CAN CAUSE SMOKE OR FLAMES FROM THE FAN AND/OR SHROUD, THE FAN ELECTRICAL WIRING, OR THE FAN MOTOR RESULTING IN A VEHICLE FIRE.
SUSPENSION:FRONT:SHOCK ABSORBER
THE ARC WELDS ON THE SWAY BAR BRACKET, WHERE IT ATTACHES TO THE STRUT RESERVE TUBE, DID NOT FUSE PROPERLY.
Risk: OVER TIME, A PORTION OF THE BRACKET CAN TEAR AWAY FROM THE STRUT, FALLING INTO AND PUNCTURING THE TIRE OR CAUSING DAMAGE TO THE WHEEL, WHICH COULD RESULT IN AN ACCIDENT.
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Steering
On certain vehicles located in Manitoba, Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador, the lower sub frame mount plate nut may corrode and fail due to exposure to road salt. This could result in loss of structural integrity of the subframe mount attachment. Detachment of the body mounts at the rear corners of the sub frame which supports the engine and transmission, allows the rear corners of the sub frame to drop. Should both rear corners drop, steering control would be adversely affected. Correction: Dealers will install subframe rear mount bolts, reinforcement plate and plate nuts.
Lights And Instruments
THE HEADLIGHTS MAY FLASH INTERMITTENTLY AS A RESULT OF THE HEADLIGHT SWITCH CIRCUIT BREAKER OPENING DUE TO OVERHEATING. EXTENDED CYCLING OF THE CIRCUIT BREAKER COULD RESULT IN LONGER AND MORE FREQUENT LIGHT OUTAGES. LOSS OF HEADLIGHTS DURING VEHICLE OPERATION COULD POTENTIALLY AFFECT A DRIVER'S ABILITY TO NAVIGATE THE ROADWAY. CORRECTION: DEALERS WILL INSTALL A HEADLIGHT SWITCH INCORPORATING A REVISED DESIGN CIRCUIT BREAKER AND, IF REQUIRED, A WIRING HARNESS CONNECTOR AND WIRING WILL BE INSTALLED.
Electrical
VEHICLES WITH 3.8 LITRE ENGINES THAT WERE INVOLVED IN SAFETY RECALL 95S22 (95-202) WERE MODIFIED WITH A MAXI-FUSE THAT DOES NOT PROVIDE THE INTENDED LEVEL OF PROTECTION FOR THE ENGINE COOLING FAN ELECTRICAL SYSTEM. ALSO, BECAUSE A SIMILAR MAXI-FUSE CIRCUIT WAS USED ON CERTAIN 1994-95 TAURUS/SABLE VEHICLES WITH 3.8 LITRE ENGINES, THESE VEHICLES WILL BE INCLUDED IN THIS RECALL. CORRECTION: A FUSED WIRING HARNESS THAT PROVIDES THE REQUIRED LEVEL OF PROTECTION WILL BE INSTALLED ON AFFECTED VEHICLES.
Engine
DIRECT WATER SPRAY OR LONG TERM WET DRIVING CONDITIONS MAY CAUSE WATER TO ACCUMULATE IN THE SPEED CONTROL CABLE CONDUIT. UNDER COLD CONDITIONS THIS WATER COULD FREEZE AND PREVENT THE THROTTLE FROM RETURNING TO THE CLOSED POSITION WHEN THE SPEED CONTROL IS DISENGAGED. THIS COULD ADVERSELY AFFECT DRIVER CONTROL AND CREATE THE POTENTIAL FOR A VEHICLE CRASH. CORRECTION: MOISTURE WILL BE REMOVED FROM THE CABLE CONDUIT AND A BOOT WILL BE ADDED TO THE SPEED CONTROL CABLE TO PREVENT WATER ENTRY.
Electrical
NOTE: 1992-94 TEMPO/TOPAZ WITH 3.0 LITRE ENGINES; 1994-95 TAURUS/SABLE (EXCEPT SHO) WITH 3.0 LITRE ENGINES; 1992-93 TAURUS/SABLE WITH 3.8 LITRE ENGINES; 1992-94 LINCOLN CONTINENTAL. THE ENGINE COOLING FAN MAY BECOME FROZEN IN PLACE BY SNOW, ICE OR SLUSH. IF THIS OCCURS AND THE COOLING FAN IS ACTIVATED, EITHER AUTOMATICALLY TO REDUCE COOLANT TEMPERATURE OR WHEN THE DEFROSTER IS TURNED ON, THE COOLING FAN WILL NOT ROTATE AND CAN OVERHEAT. THIS CAN DAMAGE THE FAN MOTOR, FAN, FAN WIRING AND SHROUD WITH THE POTENTIAL FOR SMOKE OR A FIRE TO RESULT. CORRECTION: IN SOME CASES, THE FUSE FOR THE COOLING FAN CIRCUIT WILL BE REPLACED WITH A SMALLER FUSE. IN OTHER CASES, A JUMPER HARNESS WITH DEDICATED CIRCUIT PROTECTION FOR THE COOLING FAN WILL BE INSTALLED.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Reports where the owner recorded a crash, a fire, an injury or a death.
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 1994 MERCURY SABLE. THE CONTACT STATED THAT HER HEADLIGHTS WOULD FAIL INTERMITTENTLY AND THEN ILLUMINATE AGAIN. SHE NOTICED THAT THE FAILURE OCCURRED IN BRIEF INTERVALS AND SHE SMELLED A BURNING ODOR. THE DEALER INSTALLED A NEW HEADLIGHT SWITCH AND, CONSEQUENTLY, THE DASHBOARD SWITCH MELTED. THE DEALER STATED THAT NOTHING COULD BE DONE. FORD STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 98V009000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
NHTSA complaint #10226310 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WIFE'S FINGER WAS COUGHT IN THE ELECTRIC WINODW WHEN SHE INADVERTANTLY PRESSED THE "UP" BUTTON!
NHTSA complaint #10093539 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
MY 1994 MERCURY SABLE SUDDENLY ACCERERATED TO 60 MPH WHILE I WAS DRIVING. THE VEHICLE ACCELERATED AND SLOWED ERRATICALLY. I TRIED BRAKING BUT WAS UNABLE TO SLOW SUFFICIENTLY. IUSED THE EMERGENY BRAKE BUT STILL COULD NOT SLOW ENOUGH AVOID HITTING A PHONE POLE. THREE PASSENGERS WERE INJURED. I HAD NEW FRONT BRAKES INSTALLED THE DAY BEFORE AND RECEIVED AN INSPECTION STICKER THE DAY BEFORE.
NHTSA complaint #10039542 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
THE LEFT FRONT DOOR ARM COVERING CAME OFF CAUSING THE CONSUMER TO CUT HER ARM ON THE METAL. NLM
NHTSA complaint #560730 — an unverified report by a vehicle owner.
STEERING: STEERING WHEEL/HANDLE BAR
STEERING WHEEL LOCKED UP, CAUSING CRASH INTO TELEPHONE POLE & TREE, OCCUPANT BODILY INJURY, CAR TOTALLED.
NHTSA complaint #725127 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
CONSUMER WAS INVOLVED IN A 30 MPH FRONTAL COLLISION IN WHICH DRIVER'S/ PASSENGER'S AIR BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #860503 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
ENGINE
TL* THE CONTACT OWNS A 1994 MERCURY SABLE. WHILE DRIVING VARIOUS SPEEDS OR IDLING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA complaint #10896925 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
NEED PROOF OF TOTAL RECALL OF THIS VEHICLE BY FORD MOTOR COMPANY. I HAVE A LIST OF COMPLAINTS, I NEED PROOF OF THE TOTAL RECALL OF THIS VEHICLE. VIN # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10519321 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
MANUFACTURER WILL NOT HONOR RECALL: SEVERE CORROSION OF THE REAR LOWER RETAINING PLATES FOR THE SUBFRAME ASSEMBLY SUPPORTING THE ENGINE AND TRANSMISSION. RISK IS DETACHMENT OF BODY MOUNTS AT THE REAR CORNERS OF THE SUBFRAME. EXISTING RECALL 98V-323 ADDRESSED THIS PROBLEM IN CERTAIN VEHICLES. MY VEHICLE WAS OF THE YEAR, MAKE, AND MODEL COVERED BY THE RECALL, AND HAS THIS PROBLEM, BUT FORD IS CLAIMING THAT MY VIN# DOES NOT MAKE ME ELIGIBLE FOR THE RECALL.
NHTSA complaint #10396805 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1994 MERCURY SABLE. THE CONTACT DROVE OVER A POTHOLE AND THE FRONT STRUT BROKE ON BOTH SIDES. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THERE WAS A RELATED RECALL 94E036000 (SUSPENSION: FRONT: SHOCK ABSORBER). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 139,500. UPDATED 07/08/11*LJ THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE FRONT STRUT HAD BROKEN IN HALF. THE REMAINING STRUTS CONTAINED STRESS CRACKS. UPDATED 07/20/11
NHTSA complaint #10380946 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SHOCK ABSORBER
TL*THE CONTACT OWNS A 1994 MERCURY SABLE. THE CONTACT DROVE OVER A POTHOLE AND THE FRONT STRUT BROKE ON BOTH SIDES. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THERE WAS A RELATED RECALL 94E036000 (SUSPENSION: FRONT: SHOCK ABSORBER). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 139,500. UPDATED 07/08/11*LJ THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE FRONT STRUT HAD BROKEN IN HALF. THE REMAINING STRUTS CONTAINED STRESS CRACKS. UPDATED 07/20/11
NHTSA complaint #10380946 — an unverified report by a vehicle owner.
TIRES
TRAVELING AT APPROXIMATELY 65MPH WHEN LEFT FRONT TIRE NEAR INSTANTLY DEFLATED CAUSING TOTAL TIRE FAILURE BEFORE THE VEHICLE COULD BE PULLED TO SIDE OF ROAD. TIRE SIDEWALL WAS TOTALLY DESTROYED. SPARE INSTALLED. VISITED THE TIRE DEALERSHIP WHERE THE FOUR NEW REPLACEMENT TIRES WERE INSTALLED 2 YEARS, 4 MONTHS AND 23,032 MILES PRIOR. NO PUNCTURES, TEARS OR CUTS WERE FOUND ANYWHERE ON THE TIRE TREAD OR SIDEWALL. THE ONLY KNOWN CAUSE OF THE TIRE FAILURE WAS A CRACKED VALVE STEM IN THE AREA WHERE THE STEM SEATS AGAINST THE ALUMINUM WHEEL ALLOWING AIR TO EXHAUST QUICKLY FROM THE TIRE ONCE THE CRACK PROPAGATED TO INSIDE. A NEW TIRE WAS INSTALLED ALONG WITH A NEW VALVE STEM. CRACKED VALVE STEM INFORMATION; TR 413, EHA GERMANY.
NHTSA complaint #10254187 — an unverified report by a vehicle owner.
TIRES
TRAVELED APPROXIMATELY 120 MILES FROM HOME. UPON ARRIVING AT THE DESTINATION, I NOTICED THE RIGHT REAR TIRE WAS EXTREMELY LOW WITH AS ESTIMATED 10 P.S.I. AIR PRESSURE REMAINING. KNOWING THAT I HAD TWO PREVIOUS TIRE BLOWOUTS ON THIS VEHICLE DUE TO CRACKED VALVE STEMS AND OCCURRING WITHIN THE PREVIOUS 4 MONTHS, I MOVED THE VALVE STEM SLIGHTLY BACK AND FORTH AND NOTICED AIR ESCAPING FROM THE AREA WHERE THE STEM SEATS AGAINST THE ALUMINUM WHEEL. I PUT SOME SOAP BUBBLES AROUND THE STEM AND CONFIRMED THAT AIR WAS ESCAPING FROM A CRACK IN THE VALVE STEM. REFERENCE ODI #'S 10254187 AND 10254189 AS A REFERENCE ON THE PREVIOUS TWO VALVE STEM ISSUES ON SAME VEHICLE. SPARE INSTALLED. VISITED THE TIRE DEALERSHIP WHERE THE FOUR NEW REPLACEMENT TIRES WERE INSTALLED 2 YEARS, 8 MONTHS AND 26,068 MILES PRIOR. NO PUNCTURES, TEARS OR CUTS WERE FOUND ANYWHERE ON THE TIRE TREAD OR SIDEWALL. THE ONLY KNOWN CAUSE OF THE LOW TIRE WAS A CRACKED VALVE STEM IN THE AREA WHERE THE STEM SEATS AGAINST THE ALUMINUM WHEEL ALLOWING AIR TO EXHAUST QUICKLY FROM THE TIRE ONCE THE CRACK PROPAGATED TO INSIDE. A NEW VALVE STEM WAS INSTALLED. THE LEFT REAR TIRE VALVE STEM WAS ALSO REPLACED AT THIS TIME TO AVOID A FUTURE PROBLEM. CRACKED VALVE STEM INFORMATION; TR 413, EHA GERMANY.
NHTSA complaint #10254191 — an unverified report by a vehicle owner.
TIRES
TRAVELING AT APPROXIMATELY 65 MPH WHEN RIGHT FRONT TIRE NEAR INSTANTLY DEFLATED CAUSING TOTAL TIRE FAILURE BEFORE THE VEHICLE COULD BE PULLED TO SIDE OF ROAD. TIRE SIDEWALL WAS TOTALLY DESTROYED. SPARE INSTALLED. VISITED THE TIRE DEALERSHIP WHERE THE FOUR NEW REPLACEMENT TIRES WERE INSTALLED 2 YEARS, 5 MONTHS AND 23,911 MILES PRIOR. NO PUNCTURES, TEARS OR CUTS WERE FOUND ANYWHERE ON THE TIRE TREAD OR SIDEWALL. THE ONLY KNOWN CAUSE OF THE TIRE FAILURE WAS A CRACKED (CUT) VALVE STEM (AS DOCUMENTED BY DEALERSHIP) IN THE AREA WHERE THE STEM SEATS AGAINST THE ALUMINUM WHEEL ALLOWING AIR TO EXHAUST QUICKLY FROM THE TIRE ONCE THE CRACK PROPAGATED TO INSIDE. A NEW TIRE WAS INSTALLED ALONG WITH A NEW VALVE STEM. CRACKED VALVE STEM INFORMATION; TR 413, EHA GERMANY. THIS WAS THE SECOND TIME (WITHIN 900 MILES) THAT A TIRE BLOWOUT OCCURRED DUE TO WHAT APPEARS TO BE A BAD VALVE STEM. CRACKED VALVE STEM WAS SAVED FOR REFERENCE.
NHTSA complaint #10254189 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 1994 MERCURY SABLE. THE CONTACT STATED THAT HER HEADLIGHTS WOULD FAIL INTERMITTENTLY AND THEN ILLUMINATE AGAIN. SHE NOTICED THAT THE FAILURE OCCURRED IN BRIEF INTERVALS AND SHE SMELLED A BURNING ODOR. THE DEALER INSTALLED A NEW HEADLIGHT SWITCH AND, CONSEQUENTLY, THE DASHBOARD SWITCH MELTED. THE DEALER STATED THAT NOTHING COULD BE DONE. FORD STATED THAT HER VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 98V009000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
NHTSA complaint #10226310 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* - THE CONTACT HAS A 1994 MERCURY SABLE. THE CONTACT STATED THAT HE PURCHASED A VEHICLE ON THE AFTERNOON OF 03/16/2007, AND THE FOLLOWING MORNING 03/17/2007 THE VEHICLE WOULD NOT WORK, AND TRANSMISSION FLUID WAS POURING OUT OF THE VEHICLE. THE CONTACT STATED THAT HE COULD POUR IT IN THE TOP AND WATCH IT COME OUT OF THE BOTTOM. THE CONTACT WAS TOLD BY THE DEALER THAT THEY WOULD COME AND GET THE VEHICLE REPAIR IT AND CHARGE HIM FOR IT. THE CURRENT AND FAILURE MILEAGE WERE BOTH 131,368 MILES.
NHTSA complaint #10185526 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION:MODULE
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE ENGINE STALLS WITHOUT WARNING. THIS OCCURS MORE OFTEN IN WARMER WEATHER. THE VEHICLE RESTARTS ONLY AFTER COOLING OFF FOR AT LEAST 30 MINUTES. IT HAS BEEN INSPECTED ON SEVERAL OCCASIONS; HOWEVER THE PROBLEM COULD NOT BE DUPLICATED. AFTER RESEARCHING THE PROBLEMS WITH THIS VEHICLE THE CONTACT BELIEVES THE PFI IGNITION MODULE IS OVER HEATING, CAUSING THE STALLING.
NHTSA complaint #10157438 — an unverified report by a vehicle owner.
STRUCTURE:FRAME AND MEMBERS
ON MAY 10, 2005, I WAS DRIVING TO AN APPT. AFTER I GOT OFF THE HIGHWAY, I WAS DRIVING DOWN TARKILN HILL ROAD AND MY CAR STARTED TO MAKE A LOUD CLUNKING SOUND AND THE STEERING WAS OFF. I APPLIED MY BRAKE AT THE RED LIGHT AND MY BRAKE PEDAL WENT DOWN TO THE FLOOR. I WAS ABLE TO STOP THE CAR. I WENT TO THE APPT. WHICH WAS TWO BLOCKS AWAY VERY SLOWLY. WHEN I GOT OUT OF THE APPT. TO COME HOME, THE CAR STARTED AND THE NOISE WAS GONE. I DROVE SLOWLY HOME AND WHEN I GOT HOME, I LOOKED ON THE INTERNET TO SEE IF ANYONE HAD THIS PROBLEM. I CAME ACROSS A COMPLAINT PAGE WHERE SOMEONE IS COMPLAINING OF THE SAME ISSUE AND STATED THAT HIS STEERING WENT. HE SAID IT WAS DUE TO A SAFETY RECALL. I LOOKED UP THE RECALL AND CAME ACROSS A PAGE THAT HAD THE RECALLS FOR MY VEHICLE WHICH IS A 1994 MERCURY SABLE. THE CAMPAIGN ID # IS 98V323000. IT GOES ON TO SAY: SUMMARY: DETACHMENT OF THE BODY MOUNTS AT THE REAR CORNERS OF THE SUBFRAME, WHICH SUPPORTS THE ENGINE AND TRANSMISSION, ALLOWS THE REAR CORNERS OF THE SUBFRAME TO DROP. IF BOTH REAR CORNERS DROP, STEERING WOULD BECOME SUDDENLY VERY DIFFICULT, AFFECTING VEHICLE CONTROL AND INCREASING THE RISK OF A CRASH. I CONTACTED THE DEALER ON CHURCH STREET IN NEW BEDFORD, SENTURY LINCOLN/MERCURY. THEY TOLD ME TO BRING THE CAR IN. WHEN I GOT THERE, THEY TOLD ME THERE WOULD BE A $75.00 CHARGE TO SEE IF THAT IS THE PROBLEM, AND IF IT IS, I WOULD HAVE TO PAY, BECAUSE THE RECALL WAS NOT ON THEIR COMPUTER. I CALLED THE FORD COMPANY'S 800 NUMBER AND WAS TOLD THE SAME THING. I THEN CALLED A MERCURY NUMBER, THAT I GOT OFF THE INTERNET AND WAS TOLD BY THAT GENTLEMAN THAT THE ID # OF THE RECALL IS FROM A VENDOR AND THE FORD COMPANY HAS A RIGHT TO NOT CONSIDER IT A RECALL AND IF THEY DO NOT SUPPORT IT, WHICH THEY DO NOT, I WOULD HAVE TO FILE A COMPLAINT WITH YOU, WHICH IS WHAT I AM DOING.
NHTSA complaint #10120713 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
CONTACT STATED: WHEN SHIFTING FROM REVERSE TO DRIVE ENGINE MAKES A LOUD NOISE. ALSO, THE FRONT SUSPENSION SPRINGS BROKE WHILE DRIVING.
NHTSA complaint #10119465 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
MY HEADLIGHT SWITCH WENT OUT AND I REPLACED IT. I WAS WONDERING IF I COULD GET COMPANSATION FOR BUYING IT MYSELF, AS IT APPEARS TO BE A RECALL. ALSO THERE SEEMS TO BE A PROBLEM WITH MY HOME COMPUTER AND I AM NOT ABLE TO VIEW ANY DETAILED INFORMATION ABOUT MY VEHICLE. IF SOMEONE COULD E-MAIL ME, I WOULD GREATLY APPRECIATE THE INFORMATION THAT I NEED TO KNOW ABOUT MY CAR, OR ANYTHING THAT I QUALIFY FOR. I DON'T KNOW ANY OF MY VEHICLES PAST HISTORY, SO IT WOULD ALSO BE APPRECIATED IF I COULD RECIEVE IT.
NHTSA complaint #10119571 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONTACT STATED: WHEN SHIFTING FROM REVERSE TO DRIVE ENGINE MAKES A LOUD NOISE. ALSO, THE FRONT SUSPENSION SPRINGS BROKE WHILE DRIVING.
NHTSA complaint #10119465 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
"CAR IS VERY AUTO EFFICIENT". THE CONSUMERS LICENSE PLATES WERE STOLEN.
NHTSA complaint #10008705 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WIFE'S FINGER WAS COUGHT IN THE ELECTRIC WINODW WHEN SHE INADVERTANTLY PRESSED THE "UP" BUTTON!
NHTSA complaint #10093539 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE LEFT REAR BRAKE LINE BECAME CLOGGED WITH COROSION DEBRIS AND THE BRAKE LOCKED.
NHTSA complaint #10093538 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
REAR STEEL BRAKE PIPE FAILED DUE TO CORROSION.
NHTSA complaint #10093536 — an unverified report by a vehicle owner.
VISIBILITY:WINDSHIELD WIPER/WASHER
MULTI FUNCTION SWITCH IS DEFECTIVE. WHEN USING THE RIGHT TURN SIGNAL IT MAKES THE WINDSHIELD WIPERS TURN OFF, AND THE WINDSHIELD WIPER FLUID WILL NOT COME OUT.
NHTSA complaint #10090105 — an unverified report by a vehicle owner.
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED STEERING WHEEL FEELS LOOSE, AND MAKES A LOUD NOISE. DEALER NOTIFIED. INDEPENDENT SHOP INDICATED THE SWAY BAR FAILED.
NHTSA complaint #10074047 — an unverified report by a vehicle owner.
POWER TRAIN
I HAVE HAD CONSTANT OVERHEATING PROBLEMS WITH THS CAR. THE PROBLEMS RANGE FROM CRACKED FLUSH/FILL VALVES, TO HOSES,TO WATER PUMP FAILURE. 03/30/2002 TRANSMISSION STARTED SLIPPING. A MECHANIC AT A LOCAL SHOP RECOMMENDED ADDING FLUID. THE PROBLEM CONTINUED AND EACH TIME THE MECHANIC RECOMMENDED ADDING FLUID. NO LEAK WAS DETERMINED. PROBLEM CONTINUED UNTIL THE TRANSMISSION WENT OUT IN 07/2003.
NHTSA complaint #10069437 — an unverified report by a vehicle owner.
POWER TRAIN
HATCH GLASS CAME LOOSE STARTED LEAKING(56000) FUEL PUMP STARTED ACTING UP GET HOT AND HANG UP(75000) NO RECALL. STATE FARM SHOWED THEY PAID FOR TOWING ON MANY, FORD PRODUCTS THAT USED THE SAME PUMP STILL NO RECALL. TRANSMISSION SHIFTS DOWN, OR SHIFTS OUT OF GEAR WHILE DRIVING SMITH FORD CONWAY WAS SUPPOSED TO CHECK THE HEADS FOR LEAKS SIX MONTHS LATER THE HEAD GASKET BLEW,AND THE AIR WENT OUT AT THIS TIME I WAS TOLD THE THE DATE THIS CAR WAS ORIGINALLY PUT IN SEVICE MADE IT OUT OF WARRANTY. THIS CAR IS SITTING IN MY GARAGE WITH MOTOR OUT OF IT BECAUSE FORD DIDN'T DO ITS JOB. PAINT PEELED OFF THE INSIDE OF THE DOOR POST.
NHTSA complaint #10070028 — an unverified report by a vehicle owner.
POWER TRAIN
THE KEY INSERT DOES NOT ALIGN, HAVE HAD 2 TRANSMISSIONS IN 5 YEARS. (I KNOW TO CHECK MY FLUIDS) NEW ENGINE, & THE PAINT IS AWFUL. ENGINE, MOTOR, GAS, GASPS AND JERKS WITH ME. HAVE HAD MOTOR MOUNTS REPLACED, NOTHING HELPS. HEATER COIL(?) WENT OUT, I HAVE NO HEAT NOW. WE HAD TO BYPASS. THE REST I HAVE NOT BEEN ABLE TO AFFORD TO REPAIR. I HATE THIS CAR. I AM WORRIED EVERYTIME I GET IN IT THAT MY MOTHER AND I ARE NOT GOING TO GET HOME. I HAVE HAD THE CAR TOWED SO MANY TIMES, THE MAN WHO DOES THE TOWING KNOWS ME AND MY CAR ON SIGHT. I WILL NOT GO MORE THAN 30 MILES FROMT HE HOUSE. MY MECHANIC EVEN HATES THE CAR. I CALL HIM AN ANGEL, BECAUSE HE HAS KEPT IT RUNNING.
NHTSA complaint #10070159 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD CONSTANT OVERHEATING PROBLEMS WITH THS CAR. THE PROBLEMS RANGE FROM CRACKED FLUSH/FILL VALVES, TO HOSES,TO WATER PUMP FAILURE. 03/30/2002 TRANSMISSION STARTED SLIPPING. A MECHANIC AT A LOCAL SHOP RECOMMENDED ADDING FLUID. THE PROBLEM CONTINUED AND EACH TIME THE MECHANIC RECOMMENDED ADDING FLUID. NO LEAK WAS DETERMINED. PROBLEM CONTINUED UNTIL THE TRANSMISSION WENT OUT IN 07/2003.
NHTSA complaint #10069437 — an unverified report by a vehicle owner.