Owners have filed 391 complaints
about the 1996 Mercury Sable with NHTSA between 1996 and 2017.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 8 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 54
Against the median year of the Mercury Sable. 50 means typical for this
model; 100 means roughly double.
Severity — 78
15.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 9
5% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
5436.7%
Gasoline
2114.3%
Engine
149.5%
Hydraulic Power Assist System
138.8%
Door
128.2%
Cooling System
117.5%
Heater Core
117.5%
Frontal
117.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
25.1%
25,000 – 49,999 miles
37.7%
50,000 – 74,999 miles
923.1%
75,000 – 99,999 miles
1025.6%
100,000 – 149,999 miles
923.1%
150,000+ miles
615.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1996peak 15Oct 2017
Recalls on the 1996 Mercury Sable
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 199811418 units in Canada
Fuel System
VEHICLES THAT WERE SERVICED FOR A STALL CONDITION BETWEEN AUGUST 1, 1997 AND DECEMBER 1, 1997 MAY HAVE RECEIVED AND INCORRECT FUEL TANK. THE INCORRECT TANK CONTAINS AN ADDITIONAL VENT HOLE WHICH PROVIDES THE POTENTIAL FOR A FUEL LEAK. CORRECTION: VEHICLES WILL BE INSPECTED AND FUEL TANK WILL BE REPLACED WITH THE CORRECT TANK IF NECESSARY.
Recall 199614817,222 units in Canada
Powertrain
THE AUTOMATIC TRANSAXLE PARK MECHANISM MAY NOT PREVENT THE VEHICLE FROM ROLLING EVEN IF THE TRANSAXLE SHIFT LEVER IS FIRMLY PLACED IN THE "PARK" POSITION. IF THE DRIVER IS UNAWARE THAT THE PARK MECHANISM OF THE TRANSAXLE HAS NOT PROPERLY ENGAGED AND LEAVES THE VEHICLE UNATTENDED WITHOUT SETTING THE PARKING BRAKE, THE VEHICLE COULD BE FREE TO ROLL AS IF IN NEUTRAL. THIS COULD RESULT IN A CRASH WITHOUT PRIOR WARNING. CORRECTION: PARK MECHANISM WILL BE INSPECTED AND, IF NECESSARY, A NEW PARK PAWL SHAFT WILL BE INSTALLED IN THE TRANSAXLE.
Recall 19961352,391 units in Canada
Powertrain
THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH MAY CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS MAY CAUSE THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK. AS A RESULT, UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT COULD OCCUR WITH THE POSSIBILITY OF PERSONAL INJURY AND PROPERTY DAMAGE. CORRECTION: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET ON AFFECTED VEHICLES.
Recall 19960846,307 units in Canada
Structure
NOTE: VEHICLES EQUIPPED WITH FORD AX4S AUTOMATIC TRANSAXLES. THE PARK PAWL SHAFT MAY HAVE BEEN IMPROPERLY POSITIONED DURING TRANSMISSION ASSEMBLY. THIS COULD RESULT IN THE PARK PAWL NOT ENGAGING WHEN THE TRANSMISSION SELECTOR IS PLACED IN THE PARK POSITION. THIS COULD ALLOW THE VEHICLE TO ROLL AS IF IN NEUTRAL IF THE VEHICLE OPERATOR DOES NOT APPLY THE PARKING BRAKE. CORRECTION: VEHICLES WILL BE INSPECTED AND IF NECESSARY THE PARK PAWL SHAFT ROLL PIN AND PARK PAWL SHAFT WILL BE REPLACED.
Recall 19960344,690 units in Canada
Brakes
THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 105 - HYDRAULIC BRAKE SYSTEMS. THE BRAKE SYSTEM FLUID LEVEL INDICATOR MAY MALFUNCTION WHICH COULD CAUSE THE BRAKE SYSTEM WARNING LAMP TO: (1) REMAIN ILLUMINATED CONTINUOUSLY, OR (2) FAIL TO ILLUMINATE AS INTENDED SHOULD THE FLUID LEVEL FALL TO A CERTAIN LEVEL. CORRECTION: BRAKE SYSTEM FLUID LEVEL INDICATOR LAMP SWITCHES WILL BE REPLACED ON AFFECTED VEHICLES.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 137,000 milesFarmington, MNCrash1 injured
ENGINE
RELEVANT INFORMATION---ENGINE WAS REPAIRED ON SEPT. 9/10, 2012 SAME MORNING AS THE ACCIDENT--CAR WAS DRIVEN TO BANK BUT AS I WAS LEAVING I COULD NOT PUT CAR INTO REVERSE. A GENTLEMAN PASSERBY WAS ABLE TO PUT IT INTO REVERSE WITH EFFORT AND A LOUD NOISE IN THE GEARS. I PROCEEDED TO MY EXERCISE CLASS WHICH LASTED ONE HOUR. HAD NO TROUBLE WITH REVERSE GEAR THIS TIME. ABOUT 1/2 HOUR LATER I WAS TURNING INTO A PARKING LOT AND IN A MATTER OF MINUTES THE ENGINE STARTED REVVING UP AND SHOT FORWARD ON ITS OWN, WENT OVER A CURB & SIDEWALK AND CRASHED INTO A BRICK WALL AT HIGH SPEED. THE AIR BAGS WENT OFF AND WITH EFFORT I WAS ABLE TO OPEN THE FRONT DOOR. I HAD MINOR INJURIES--NOSE, CUT ON ELBOW, BANGED UP KNEES. THE ENGINE OF THE CAR KEPT ROARING FOR POSSIBLY 15 MINUTES UNTIL SOMEONE CUT THE CABLE TO THE BATTERY. THE POLICE REPORTED THAT I HAD STEPPED ON THE GAS INSTEAD OF THE BRAKE WHICH WAS TOTALLY FALSE. I REMEMBER DISTINCTLY THINKING--THERE'S SOMETHING TERRIBLE WRONG WITH MY CAR. THE INSURANCE COMPANY WAS NOT INTERESTED IN PURSUING THE CAUSE WHICH MAY HAVE BEEN RELATED TO THE REPAIR DONE ON THE ENGINE. THEY CALLED THE CAR A TOTAL LOSS.
NHTSA complaint #10480074 — an unverified report by a vehicle owner.
at 137,000 milesFarmington, MNCrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
RELEVANT INFORMATION---ENGINE WAS REPAIRED ON SEPT. 9/10, 2012 SAME MORNING AS THE ACCIDENT--CAR WAS DRIVEN TO BANK BUT AS I WAS LEAVING I COULD NOT PUT CAR INTO REVERSE. A GENTLEMAN PASSERBY WAS ABLE TO PUT IT INTO REVERSE WITH EFFORT AND A LOUD NOISE IN THE GEARS. I PROCEEDED TO MY EXERCISE CLASS WHICH LASTED ONE HOUR. HAD NO TROUBLE WITH REVERSE GEAR THIS TIME. ABOUT 1/2 HOUR LATER I WAS TURNING INTO A PARKING LOT AND IN A MATTER OF MINUTES THE ENGINE STARTED REVVING UP AND SHOT FORWARD ON ITS OWN, WENT OVER A CURB & SIDEWALK AND CRASHED INTO A BRICK WALL AT HIGH SPEED. THE AIR BAGS WENT OFF AND WITH EFFORT I WAS ABLE TO OPEN THE FRONT DOOR. I HAD MINOR INJURIES--NOSE, CUT ON ELBOW, BANGED UP KNEES. THE ENGINE OF THE CAR KEPT ROARING FOR POSSIBLY 15 MINUTES UNTIL SOMEONE CUT THE CABLE TO THE BATTERY. THE POLICE REPORTED THAT I HAD STEPPED ON THE GAS INSTEAD OF THE BRAKE WHICH WAS TOTALLY FALSE. I REMEMBER DISTINCTLY THINKING--THERE'S SOMETHING TERRIBLE WRONG WITH MY CAR. THE INSURANCE COMPANY WAS NOT INTERESTED IN PURSUING THE CAUSE WHICH MAY HAVE BEEN RELATED TO THE REPAIR DONE ON THE ENGINE. THEY CALLED THE CAR A TOTAL LOSS.
NHTSA complaint #10480074 — an unverified report by a vehicle owner.
at 166,000 milesAromas, CACrash1 injured
SEAT BELTS
TL*THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING ON THE PASSENGER SEAT, HE WAS INVOLVED IN AN ACCIDENT. HE MENTIONED THAT ALTHOUGH HE WAS PROPERLY WEARING HIS SEAT BELT AND THE AIRBAG DEPLOYED, IT FAILED TO PROTECT HIM. HE MENTIONED THAT HIS HEAD AND RIGHT HAND HIT INTO THE WINDSHIELD AND SHATTERED IT. HE ALSO SUFFERED A CONCUSSION AND INJURIES TO HIS KNEES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 166,000. UPDATED 06/01/11*LJ UPDATED 06/13/11
NHTSA complaint #10383088 — an unverified report by a vehicle owner.
at 166,000 milesAromas, CACrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING ON THE PASSENGER SEAT, HE WAS INVOLVED IN AN ACCIDENT. HE MENTIONED THAT ALTHOUGH HE WAS PROPERLY WEARING HIS SEAT BELT AND THE AIRBAG DEPLOYED, IT FAILED TO PROTECT HIM. HE MENTIONED THAT HIS HEAD AND RIGHT HAND HIT INTO THE WINDSHIELD AND SHATTERED IT. HE ALSO SUFFERED A CONCUSSION AND INJURIES TO HIS KNEES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 166,000. UPDATED 06/01/11*LJ UPDATED 06/13/11
NHTSA complaint #10383088 — an unverified report by a vehicle owner.
at 140,000 milesNorthfield, NJFire
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1996 MERCURY SABLE WAGON. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED ON SEPT 10,09 AT 3:30, THE NEXT DAY, AT 6:30 PM THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRED AND STATED THAT IT WAS AS ELECTRICAL FIRE. A FIRE REPORT IS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE INSURANCE HAS NOT ADVISED THE CONTACT IF THE VEHICLE WAS DESTROYED OR NOT. AN INSURANCE ADJUSTER WILL PROVIDE THE FINDINGS AS SOON AS POSSIBLE. THE FAILURE MILEAGE WAS 140,000. UPDATED 10/20/09 *CN THE CONSUMER STATED THE TRANSMISSION WAS REPLACED TWICE. UPDATED 10/23/09.
NHTSA complaint #10283986 — an unverified report by a vehicle owner.
at 140,000 milesNorthfield, NJFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 MERCURY SABLE WAGON. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED ON SEPT 10,09 AT 3:30, THE NEXT DAY, AT 6:30 PM THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRED AND STATED THAT IT WAS AS ELECTRICAL FIRE. A FIRE REPORT IS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE INSURANCE HAS NOT ADVISED THE CONTACT IF THE VEHICLE WAS DESTROYED OR NOT. AN INSURANCE ADJUSTER WILL PROVIDE THE FINDINGS AS SOON AS POSSIBLE. THE FAILURE MILEAGE WAS 140,000. UPDATED 10/20/09 *CN THE CONSUMER STATED THE TRANSMISSION WAS REPLACED TWICE. UPDATED 10/23/09.
NHTSA complaint #10283986 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 300,000 milesMabelvale, AR
POWER TRAIN
JUST BOUGHT A MERCURY SABLE 1996. AFTER DRIVING THIS VEHICAL FOR ABOUT 10 MILES, THE TRANSMISSION BEGAN TO SLIP BADLY. IT BEGAN WITH HAVING TROUBLE ACCELERATING FROM A COMPLETE STOP. LUCKILY I WAS DRIVING IN A RURAL AREA WITH FEW STOPS AND LITTLE TRAFFIC. BY THE TIME I STOPPED AT THE 3 STOP SIGN. THE TRANSMISSION WOULD NO LONGER ENGAGE INTO 1ST OR 2ND GEAR. NEVER GOT INTO 4TH GEAR. BUT HAD TO GET PUSH THE VEHICAL FROM THE LAST STOP SIGN UNTIL I REACHED A SMALL HILL THAT ALLOWED ME TO REACH THE SPEED SO THAT 3RD WAS ABLE TO ENGAGE AND WAS ABLE TO MAKE IT TO MY HOUSE. THE CAR HASN'T MOVED SINCE THEN. WASTE OF $1,000!! TRANSMISSION IS FINISHED.
NHTSA complaint #11034494 — an unverified report by a vehicle owner.
at 80,000 milesFrankfort, KY
STEERING
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT VARIOUS SPEEDS, A SQUEAKING NOISE WAS HEARD UNDER THE VEHICLE, ESPECIALLY WHEN SLOWING DOWN, MAKING TURNS, AND REVERSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRADLE AND SUBFRAME BUSHING WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING AT CERTAIN SPEEDS AND MAKING RIGHT OR LEFT TURNS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10851657 — an unverified report by a vehicle owner.
at 80,000 milesFrankfort, KY
SUSPENSION
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT VARIOUS SPEEDS, A SQUEAKING NOISE WAS HEARD UNDER THE VEHICLE, ESPECIALLY WHEN SLOWING DOWN, MAKING TURNS, AND REVERSING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRADLE AND SUBFRAME BUSHING WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING AT CERTAIN SPEEDS AND MAKING RIGHT OR LEFT TURNS, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10851657 — an unverified report by a vehicle owner.
at 95,000 milesElburn, IL
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND THE MECHANIC DISCOVERED THAT THE ENGINE CRADLE AND THE SUBFRAME WERE SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10625987 — an unverified report by a vehicle owner.
at 6,000 milesSilver Spring, MD
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE FAILURE RECURRED HOWEVER AND THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 49,000.
NHTSA complaint #10501255 — an unverified report by a vehicle owner.
at 6,000 milesSilver Spring, MD
ENGINE
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED. THE FAILURE RECURRED HOWEVER AND THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SAME FAILURE ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 49,000.
NHTSA complaint #10501255 — an unverified report by a vehicle owner.
at 137,000 milesFarmington, MNCrash1 injured
ENGINE
RELEVANT INFORMATION---ENGINE WAS REPAIRED ON SEPT. 9/10, 2012 SAME MORNING AS THE ACCIDENT--CAR WAS DRIVEN TO BANK BUT AS I WAS LEAVING I COULD NOT PUT CAR INTO REVERSE. A GENTLEMAN PASSERBY WAS ABLE TO PUT IT INTO REVERSE WITH EFFORT AND A LOUD NOISE IN THE GEARS. I PROCEEDED TO MY EXERCISE CLASS WHICH LASTED ONE HOUR. HAD NO TROUBLE WITH REVERSE GEAR THIS TIME. ABOUT 1/2 HOUR LATER I WAS TURNING INTO A PARKING LOT AND IN A MATTER OF MINUTES THE ENGINE STARTED REVVING UP AND SHOT FORWARD ON ITS OWN, WENT OVER A CURB & SIDEWALK AND CRASHED INTO A BRICK WALL AT HIGH SPEED. THE AIR BAGS WENT OFF AND WITH EFFORT I WAS ABLE TO OPEN THE FRONT DOOR. I HAD MINOR INJURIES--NOSE, CUT ON ELBOW, BANGED UP KNEES. THE ENGINE OF THE CAR KEPT ROARING FOR POSSIBLY 15 MINUTES UNTIL SOMEONE CUT THE CABLE TO THE BATTERY. THE POLICE REPORTED THAT I HAD STEPPED ON THE GAS INSTEAD OF THE BRAKE WHICH WAS TOTALLY FALSE. I REMEMBER DISTINCTLY THINKING--THERE'S SOMETHING TERRIBLE WRONG WITH MY CAR. THE INSURANCE COMPANY WAS NOT INTERESTED IN PURSUING THE CAUSE WHICH MAY HAVE BEEN RELATED TO THE REPAIR DONE ON THE ENGINE. THEY CALLED THE CAR A TOTAL LOSS.
NHTSA complaint #10480074 — an unverified report by a vehicle owner.
at 137,000 milesFarmington, MNCrash1 injured
ELECTRONIC STABILITY CONTROL (ESC)
RELEVANT INFORMATION---ENGINE WAS REPAIRED ON SEPT. 9/10, 2012 SAME MORNING AS THE ACCIDENT--CAR WAS DRIVEN TO BANK BUT AS I WAS LEAVING I COULD NOT PUT CAR INTO REVERSE. A GENTLEMAN PASSERBY WAS ABLE TO PUT IT INTO REVERSE WITH EFFORT AND A LOUD NOISE IN THE GEARS. I PROCEEDED TO MY EXERCISE CLASS WHICH LASTED ONE HOUR. HAD NO TROUBLE WITH REVERSE GEAR THIS TIME. ABOUT 1/2 HOUR LATER I WAS TURNING INTO A PARKING LOT AND IN A MATTER OF MINUTES THE ENGINE STARTED REVVING UP AND SHOT FORWARD ON ITS OWN, WENT OVER A CURB & SIDEWALK AND CRASHED INTO A BRICK WALL AT HIGH SPEED. THE AIR BAGS WENT OFF AND WITH EFFORT I WAS ABLE TO OPEN THE FRONT DOOR. I HAD MINOR INJURIES--NOSE, CUT ON ELBOW, BANGED UP KNEES. THE ENGINE OF THE CAR KEPT ROARING FOR POSSIBLY 15 MINUTES UNTIL SOMEONE CUT THE CABLE TO THE BATTERY. THE POLICE REPORTED THAT I HAD STEPPED ON THE GAS INSTEAD OF THE BRAKE WHICH WAS TOTALLY FALSE. I REMEMBER DISTINCTLY THINKING--THERE'S SOMETHING TERRIBLE WRONG WITH MY CAR. THE INSURANCE COMPANY WAS NOT INTERESTED IN PURSUING THE CAUSE WHICH MAY HAVE BEEN RELATED TO THE REPAIR DONE ON THE ENGINE. THEY CALLED THE CAR A TOTAL LOSS.
NHTSA complaint #10480074 — an unverified report by a vehicle owner.
at 93,000 milesClarinda, IA
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT APPROXIMATELY 5 MPH THE CONTACT HEARD A POPPING SOUND COMING FROM THE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE REAR LOWER SUBFRAME WAS FRACTURED DUE TO CORROSION AND COULD DETACH FROM THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V323000 (STRUCTURE:FRAME AND MEMBERS) THAT MAY BE RELATED TO THE FAILURE BUT DID NOT INCLUDE 1996 MODELS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
NHTSA complaint #10421581 — an unverified report by a vehicle owner.
at 166,000 milesAromas, CACrash1 injured
SEAT BELTS
TL*THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING ON THE PASSENGER SEAT, HE WAS INVOLVED IN AN ACCIDENT. HE MENTIONED THAT ALTHOUGH HE WAS PROPERLY WEARING HIS SEAT BELT AND THE AIRBAG DEPLOYED, IT FAILED TO PROTECT HIM. HE MENTIONED THAT HIS HEAD AND RIGHT HAND HIT INTO THE WINDSHIELD AND SHATTERED IT. HE ALSO SUFFERED A CONCUSSION AND INJURIES TO HIS KNEES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 166,000. UPDATED 06/01/11*LJ UPDATED 06/13/11
NHTSA complaint #10383088 — an unverified report by a vehicle owner.
at 166,000 milesAromas, CACrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 1996 MERCURY SABLE. THE CONTACT STATED THAT WHILE SITTING ON THE PASSENGER SEAT, HE WAS INVOLVED IN AN ACCIDENT. HE MENTIONED THAT ALTHOUGH HE WAS PROPERLY WEARING HIS SEAT BELT AND THE AIRBAG DEPLOYED, IT FAILED TO PROTECT HIM. HE MENTIONED THAT HIS HEAD AND RIGHT HAND HIT INTO THE WINDSHIELD AND SHATTERED IT. HE ALSO SUFFERED A CONCUSSION AND INJURIES TO HIS KNEES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 166,000. UPDATED 06/01/11*LJ UPDATED 06/13/11
NHTSA complaint #10383088 — an unverified report by a vehicle owner.
at 140,000 milesNorthfield, NJFire
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1996 MERCURY SABLE WAGON. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED ON SEPT 10,09 AT 3:30, THE NEXT DAY, AT 6:30 PM THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRED AND STATED THAT IT WAS AS ELECTRICAL FIRE. A FIRE REPORT IS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE INSURANCE HAS NOT ADVISED THE CONTACT IF THE VEHICLE WAS DESTROYED OR NOT. AN INSURANCE ADJUSTER WILL PROVIDE THE FINDINGS AS SOON AS POSSIBLE. THE FAILURE MILEAGE WAS 140,000. UPDATED 10/20/09 *CN THE CONSUMER STATED THE TRANSMISSION WAS REPLACED TWICE. UPDATED 10/23/09.
NHTSA complaint #10283986 — an unverified report by a vehicle owner.
at 140,000 milesNorthfield, NJFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1996 MERCURY SABLE WAGON. THE CONTACT STATED THE VEHICLE HAD BEEN PARKED ON SEPT 10,09 AT 3:30, THE NEXT DAY, AT 6:30 PM THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRED AND STATED THAT IT WAS AS ELECTRICAL FIRE. A FIRE REPORT IS AVAILABLE IF NEEDED. THE MANUFACTURER WAS NOT NOTIFIED. THE INSURANCE HAS NOT ADVISED THE CONTACT IF THE VEHICLE WAS DESTROYED OR NOT. AN INSURANCE ADJUSTER WILL PROVIDE THE FINDINGS AS SOON AS POSSIBLE. THE FAILURE MILEAGE WAS 140,000. UPDATED 10/20/09 *CN THE CONSUMER STATED THE TRANSMISSION WAS REPLACED TWICE. UPDATED 10/23/09.
NHTSA complaint #10283986 — an unverified report by a vehicle owner.
at 200,000 milesEnglewood, OH
SERVICE BRAKES, HYDRAULIC
THE STEEL BRAKE LINES TO THE REAR BREAKS RUSTED AND MY BREAKS FAILED. I HAVE LOOKED AT THREE OTHER CARS OF THE SAME TYPE AND TEY HAVE THE SAME PROBLEM. THIS COULD KILL SOMEONE.
NHTSA complaint #10240269 — an unverified report by a vehicle owner.
Andover, MN
TIRES:TREAD/BELT
TIRE TREAD ON GENERAL AMERI TECH TIRES SEPARATED.
NHTSA complaint #10200000 — an unverified report by a vehicle owner.
at 108,000 milesToledo, OH
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THE SUB FRAME ON MY SON'S 96 MERCURY SABLE SUDDENLY BROKE LOOSE AND NEARLY CAUSED HIM A SERIOUS ACCIDENT. THE STEERINMG OF THE VEHICLE BECAME VERY ERATIC AND AS SUCH LOST CONTROL OF THE VEHICLE. LUCKILY NO ONE WAS HURT.THE AREA WHERE THE FRAME ATTACHES TO THE BODY HAD LITERALY RUSTED AWAY AND THE SUBFRAM HAD SHIFTED. I CHECKED THE COMPLAINT DATABASES AND FOUND FORD HAD A RECALL ON SABLES AND TAURUSES FOR SUBFRAME FAILURES FROM 89 TO THE 95 MODEL IN SALTBELT STATES. THE SAME TYPE OF FAILURES LISTED IN THE RECALL INFORMATIOIN ARE ALSO ENDEMIC TO THE 96 MODEL. OTHER THAN THE SUBFRAME FAILURE THE CAR WAS IN EXCELLENT SHAPE AND WELL MAINTAINED. THE MAJOR CONCERN I HAVE IS HOW MANY OTHER 96' SABLE AND TAURUSES ARE STILL ON THE ROADS IN THE SALTBELT STATES WITH THE POTENTIAL FOR A VERY SERIOUS AND LIFE THREATENING ACCIDENT TO OCCUR DUE TO THIS DEFECT. I SERIOUSLY BELIEVE THAT FORD OR SOME GOVERNMENTAL AGENCY SHOULD REQUIRE WARNINGS TO BE ISSUED TO OWNERS OF THESE CARS TO HAVE THEM INSPECTED BEFORE PEOPLE WHO ARE DRIVING THESE CARS FIND THEMSELVES IN A SERIOUS ACCIDENT.
NHTSA complaint #10179115 — an unverified report by a vehicle owner.
at 60,000 milesRomulus, MI
STRUCTURE:FRAME AND MEMBERS
TL* - THE CONTACT HAS A 1996 MERCURY SABLE WITH AN ODOMETER READING OF 60000 MILES; THE SUBFRAME WAS RUSTED. THE CONTACT HEARD A CRACKING NOISE WHEN MAKING LEFT TURN AT 5 MPH UNDER DRY CONDITIONS. WHEN THE CONTACT LOOKED UNDER THE CAR HE FOUND THAT THE SUBFRAME RUSTED OFF OF THE VEHICLE. THIS FAILURE IS ADDRESSED UNDER RECALL 98V323000 FRAME AND MEMBERS. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THAT THE CAR WAS TOO OLD FOR THEM TO TAKE ANY ACTION. THE CONTACT SAID THAT HE WOULD HAVE PICTURES AND A REPAIR ORDER. *AK UPDATED 02/22/07.
NHTSA complaint #10178352 — an unverified report by a vehicle owner.
at 96,000 milesRandallstown, MD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED THE BRAKE LINES FROM THE FRONT TO THE REAR OF THE VEHICLE RUSTED CAUSING BRAKE FLUID TO POUR FROM THE TUBES. AS A RESULT, THE BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL WENT TO THE FLOOR WHILE TRAVELING AT 25 MPH ON A DRY HIGHWAY. UPON INSPECTION OF THE VEHICLE, THE CONTACT NOTICED PIT HOLES IN THE TUBES LOCATED IN THE FUEL LINES WHERE THE RUST APPEARED. THE VEHICLE WAS TOWED TO A DEALERSHIP TO HAVE THE BRAKES REPAIRED.
NHTSA complaint #10165394 — an unverified report by a vehicle owner.
at 135,000 milesLake Orion, MI
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ENGINE MOUNT AND CARRIAGE FRAME RUSTED WHICH CAUSED THE ENGINE TO SLIP FROM THE MOUNT. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND ROAD SALTS. THE REPAIR SHOP CONCLUDED THAT A PIECE OF STEEL NEEDED TO BE ADDED TO EACH SIDE OF THE ENGINE MOUNT TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10160024 — an unverified report by a vehicle owner.
at 184,000 milesLake Orion, MI
SUSPENSION:FRONT:STABILIZER BAR
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE LEFT FRONT WHEEL STABILIZER ARM WOBBLED FROM SIDE TO SIDE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP AND IT WAS DETERMINED, THE FRONT UNDERCARRIAGE AND ENGINE MOUNTS WERE RUSTED. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND CORROSIVE ROAD SALTS. THE REPAIR SHOP CONCLUDED THAT DUE TO THE EXTENSIVE CORROSION, THE PROBLEM COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10160028 — an unverified report by a vehicle owner.
at 135,000 milesLake Orion, MI
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE ENGINE MOUNT AND CARRIAGE FRAME RUSTED WHICH CAUSED THE ENGINE TO SLIP FROM THE MOUNT. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND ROAD SALTS. THE REPAIR SHOP CONCLUDED THAT A PIECE OF STEEL NEEDED TO BE ADDED TO EACH SIDE OF THE ENGINE MOUNT TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10160024 — an unverified report by a vehicle owner.
at 184,000 milesLake Orion, MI
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE LEFT FRONT WHEEL STABILIZER ARM WOBBLED FROM SIDE TO SIDE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP AND IT WAS DETERMINED, THE FRONT UNDERCARRIAGE AND ENGINE MOUNTS WERE RUSTED. THE VEHICLE WAS EXPOSED TO EXTREME WINTER WEATHER AND CORROSIVE ROAD SALTS. THE REPAIR SHOP CONCLUDED THAT DUE TO THE EXTENSIVE CORROSION, THE PROBLEM COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT ALERTED.
NHTSA complaint #10160028 — an unverified report by a vehicle owner.
at 140,000 milesLancaster, CA
TIRES:TREAD/BELT
TIRE/TREAD SEPARATION.
NHTSA complaint #10147820 — an unverified report by a vehicle owner.
Elberton, GA
POWER TRAIN:AUTOMATIC TRANSMISSION
(1) CAR SHIFTS HARD DURING ACCELERATION AND DECELERATION. SPEEDOMETER DOES NOT WORK OR BOUNCES UP, THEN DOWN. CHECK ENGINE LIGHT COMES ON. (2) WHILE DRIVING AT NORMAL ROAD SPEEDS THE TRANSMISSION WILL SWITCH TO LOW GEAR CAUSING SUDDEN THROW OF DRIVER INSIDE CAR AND AT TIMES WHEN TRYING TO ACCELERATE THERE IS A LONG DELAY IN POWER TO ENGINE THEN SUDDEN ACCELERATION. (3) REPLACED CAM SENSOR AND OTHER SENSOR THREE TIMES AND ALWAYS FAILS AGAIN.
NHTSA complaint #10138467 — an unverified report by a vehicle owner.
at 93,350 milesReading, PACrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
OVER THE PAST SEVERAL MONTHS I HAVE BEEN NOTICING THAT MY ENGINE "REVS" AS I TRY TO STOP.THE PROBLEM IS INTERMITENT BUT SEEMS TO BE OCCURRING MORE OFTEN. I HAD THE DEALER CHECK IT OUT-THE 1ST TIME I BELIEVE THEY JUST DID A TEST DRIVE AND SAID THEY COULD FIND NOTHING WRONG. ABOUT 1 1/2 MONTHS LATER IT HAPPENED AGAIN AND I BUMPED INTO A SECURITY GATE AT WORK. AS I APPROACHED THE CLOSED GATE I HAD MY FOOT ON THE BRAKE AS I "EASED" UP TO THE CARD READER TO OPEN THE GATE, ALL OF A SUDDEN THE ENGINE STARTED TO REV AND CAR INCHED FORWARD AS I TRIED TO APPLY MORE BRAKE EFFORT. AFTER A FEW SECONDS THE IDLE RETURNED TO NORMAL. I TOOK THE CAR BACK TO THE DEALER 2 DAYS LATER AND PAID FOR A COMPUTER DIAGNOSTIC-AGAIN NOTHING WAS FOUND AND I WAS TOLD IT COULD BE ALMOST ANYTHING, AND THEY HAD NO SUGGESTIONS ON WHAT TO DO. THEY TOLD ME THEY COULD REPLACE "RANDOM" PARTS BUT IT WOULD COST ALOT OF MONEY TO DO SO. I AM NOT POSITIVE BUT THIS HAPPENED TO ME AT LEAST 4 TIMES. THE CAR REVS FOR A FEW SECONDS AS I BRAKE TO STOP AND THEN RETURNS TO NORMAL IDLE.
NHTSA complaint #10128651 — an unverified report by a vehicle owner.