LOWER CONTRTOL ARM BALL JOINT
FaultScore report
1996 Dodge Avenger problems
Owners have filed 235 complaints about the 1996 Dodge Avenger with NHTSA between 1995 and 2016. The largest single group is the suspension. Across this model's run it ranks 6 of 13 worst.
FaultScore 48/100
Higher is worse. Measured against the other years of the Dodge Avenger.
How this is worked outThe numbers
235
Complaints
28
Crashes reported
3
Fires reported
16
Injuries reported
1 complaint reports a death.
131,000 mi
Median mileage at failure
Half of reported failures happened before this
7%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
What kind of bad
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
- Complaint volume — 32
- Against the median year of the Dodge Avenger. 50 means typical for this model; 100 means roughly double.
- Severity — 100
- 20.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
- Early failure — 11
- 7% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.
How 1996 compares with every other Dodge Avenger
Click any bar to open that year's report.
What breaks on a 1996 Dodge Avenger
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
1 crashes, 0 fires · median 131,000 mi
1 crashes, 1 fires
1 crashes, 0 fires
Exactly what failed
NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.
When it fails
Odometer readings owners gave when they filed. About half of all complaints include one.
NHTSA crash tests
The agency crash-tested this model year itself. These are its own photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.
| Configuration | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 1996 Dodge Avenger 2-DR. | — | — | — | — |
When owners complained
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
NHTSA investigations into the 1996 Dodge Avenger
An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.
Recalls on the 1996 Dodge Avenger
A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not always mirror the American ones.
Steering
On certain vehicles, the lower lateral arm ball joint can separate due to loss of lubrication. There is a potential for moisture to leak past the protective boot which can cause the ball stud to corrode. This corrosion, acting much like contamination, can also lead to premature wear and separation of the ball joint. This could result in loss of vehicle control and a possible crash. Correction: Lower lateral arm ball joints will be inspected for wear and replaced as necessary with newly designed lower lateral arm ball joints. Ball joints that are within the established tolerance will be cleaned and a special sealant will be applied to prevent the intrusion of moisture.
Steering
On certain vehicles, the rubber boot on the lower lateral ball joint could be damaged, allowing the intrusion of dirt and water, leading to extraordinary wear on the ball joint and possible separation. This could result in loss of vehicle control and a possible crash without prior warning. Correction: Lower lateral ball joints will be inspected and if cut or damaged boots are found, the lower lateral arm will be replaced.
Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1996 DODGE AVENGER. IN 2005, WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL AND THE VEHICLE PULLED TO THE RIGHT. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A DIRT HILL. SHE HAD THE VEHICLE TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE LOWER BALL JOINTS FAILED. A POLICE REPORT WAS FILED. THE CONTACT PAID FOR THE REPAIR. ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE IS CURRENTLY PARKED AT HER RESIDENCE. DODGE WANTS TO CONDUCT AN INVESTIGATION ON HER VEHICLE, HOWEVER, THEY ARE ASKING HER TO PAY OUT OF POCKET FOR THE REPAIRS. THE CONTACT REFUSES BECAUSE SHE BELIEVES THIS IS A MANUFACTURER DEFECT. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 128,000 AND CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10205038 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 55 MPH, THE LOWER LATER ARM BALL JOINT SEPARATED AND CAUSED THE FRONT LEFT WHEEL TO DETACH. THE VEHICLE WASINVOLVED IN A COLLISION. TTHE DRIVER LOST CONTROL AND THE VEHICLE HIT A BRIDGE. THE LOWER LATERAL ARM BALL JOINTS WERE INSPECTED TWICE BEFRORE THIS FAILURE, ONCE ON ON 6/5/2001 UNDER NHTSA RECALL# 00V421002. DURING THE INSPECTION THE DEALER'S TECHNICIAN FOUND NO PROBLEM AND NO REPAIRS WERE DONE.
NHTSA complaint #10064920 — an unverified report by a vehicle owner.
STEERING
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
SERVICE BRAKES, AIR:DISC:ROTOR
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
SUSPENSION
I WAS DRIVING AND THE RIGHT FRONT CONTROL LOWERBALL JOINT BROKE. THIS IS THE THIRD TIME THIS HAS HAPPENED. I CALLED DODGE DEALER.THEY SAID THEY FIX IT ONCE. THEY WON'T DO IT AGAIN. WELL IF THE PROBLEM STILL HAVING THEY NEED TO FIX IT RIGHT. I COULD OF BEEN KILLED. SOMETHING NEEDS TO BE DONE ABOUT THIS. NOW I WAS ON THE HWY
NHTSA complaint #10839333 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE LOWER CONTROL ARM ON THE LEFT SIDE IS GOING AND I'VE GONE TO DELUCA CHRYSLER IN HAVERHILL MA TWICE AND BOTH TIMES TOLD ME THAT IT WAS ALREADY SERVICED AND WHEN I ASKED HIM WHAT SIDE WAS SERVICED HE COULDN'T ANSWER ME AND I ASKED HIM IF THEY COULD CHECK MY SINCE IT SHOULD STILL BE COVERED UNDER RECALL WARRANTY HE TOLD ME NO AND JUST TODAY I WAS TOLD THAT ANY REPAIR LIKE CONTROL ARMS, TIE RODS, BALL JOINTS AND STRUTS ARE SUPPOSED TO BE REPAIRED IN PAIRS AND THEY ONLY REPAIRED THE RIGHT SIDE ON 8/6/02.
NHTSA complaint #10209672 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 1996 DODGE AVENGER. IN 2005, WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT LOST CONTROL AND THE VEHICLE PULLED TO THE RIGHT. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT STOP. THE VEHICLE CRASHED INTO A DIRT HILL. SHE HAD THE VEHICLE TOWED TO A REPAIR SHOP AND WAS INFORMED THAT THE LOWER BALL JOINTS FAILED. A POLICE REPORT WAS FILED. THE CONTACT PAID FOR THE REPAIR. ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE IS CURRENTLY PARKED AT HER RESIDENCE. DODGE WANTS TO CONDUCT AN INVESTIGATION ON HER VEHICLE, HOWEVER, THEY ARE ASKING HER TO PAY OUT OF POCKET FOR THE REPAIRS. THE CONTACT REFUSES BECAUSE SHE BELIEVES THIS IS A MANUFACTURER DEFECT. THE VIN, ENGINE SIZE, AND NUMBER OF CYLINDERS WERE UNKNOWN. THE FAILURE MILEAGE WAS 128,000 AND CURRENT MILEAGE WAS 140,000.
NHTSA complaint #10205038 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS DRIVING OUT OF A FAST FOOD RESTAURANT, AND WITHOUT ANY SIGN OR WARNING MY TIRE SNAPPED OFF MY AXLE! THE SERVICE DEPARTMENT AT THE LOCAL DODGE DEALERSHIP WAS CLOSED SO I HAD TO HAVE MY CAR TOWED TO ANOTHER PLACE THAT ALSO WORKS ON MY CAR WHENEVER I HAVE PROBLEMS. THE PART THAT NEEDED TO BE FIXED WAS THE "LOWER ARM CONTROL" ON THE DRIVER'S SIDE OF MY CAR. I WAS VERY LUCKY THAT DAY, BECAUSE NOT MORE THAN 15 MINUTES BEFORE THIS INCIDENT I HAD JUST DRIVEN HOME, APPROX. 10 MILES, ON THE HIGHWAY IN 5 O'CLOCK TRAFFIC!! I DID NOT GET HURT!! I WAS NEVER MAILED A RECALL NOTICE ABOUT THE LOWER ARM CONTROL; NOT EVEN IN 1999 OR 2000!!!!!!!!! I BOUGHT MY CAR BRAND NEW FROM DODGE, SO I FEEL LIKE I SHOULD HAVE BEEN IN SOMEBODY'S COMPUTER SYSTEM TO BE ABLE TO RECEIVE RECALL NOTICES!!!! NOW, THAT I HAD TO PAY FOR THE PART TO BE FIXED OUT OF MY POCKET, HOW DO I GO ABOUT GETTING REIMBURSED? I GOT BOTH THE DRIVER'S SIDE AND PASSENGER SIDE LOWER ARM CONTROLS REPLACED.
NHTSA complaint #10176863 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
PER TWO SEPARATE RECALL NOTICE I RECEIVED FROM DAIMLER CHRYSLER, I BROUGHT MY 1996 DODGE AVENGER INTO A DEALERSHIP TO HAVE THE LOWER LATERAL ARM BALL JOINTS INSPECTED AND RESEALED. UPON TAKING IT TO THE DEALERSHIP THEY INSPECTED AND BOTH TIMES THEY TOLD ME NO FURTHER WORK WAS NEEDED. SPECIFIC INSTRUCTIONS FROM DAIMLER CHRYSLER SAY,IF THE BALL JOINTS ARE NOT DAMAGED OR WORN, THE BALL JOINTS WILL BE SEALED. THIS WAS NOT DONE TO MY VEHICLE AND ON 11/21/05 WHILE DRIVING I LOST THE ABILITY TO STEER WHEN THE BALL JOINT SEPARATED.
NHTSA complaint #10143330 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DODGE AVENGER 1996, BALL JOINT AND AXLE BROKE. *BF RECALL CAMPAIGN# 99V066003. THIS PROBLEM OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE CONSUMER EXPECTS REIMBURSEMENT. *SC THE CONSUMER RECEIVED THE RECALL LETTER IN THE MAIL 1 YEAR LATER. THE CONSUMER WAS DENIED REIMBURSEMENT BECAUSE THE RECEIPT WAS NOT TYPED IT WAS HAND WRITTEN.
NHTSA complaint #10113801 — an unverified report by a vehicle owner.
POWER TRAIN:DRIVELINE:DRIVESHAFT
I AM THE OWNER OF A 1996 DODGE AVENGER. I RECEIVED THIS CAR FROM MY FATHER. ON FEBRUARY 26 2004 AS I WAS LEAVING WORK, SOMETHING BROKE. UPON HAVING THE CAR TOWED TO THE REPAIR SHOP, I HAD TO HAVE THE CV SHAFT, AND THE LOWER CONTROL ARM ASSEMBLY, REPLACED. THIS COST ME OUT OF POCKET, $629.45. THEN ON 10/1/04 I HAD TO HAVE THE SPINDLE ASSEMBLY REPLACED. WHICH COST ANOTHER $ 325.16. I NOW REALIZE THAT THERE WAS A RECALL ON THE PROBLEM WITH MY CAR. I ASKED MY FATHER, WHO WAS THE OWNER OF THE CAR AT THE TIME OF THE RECALL, IF HE WAS EVER NOTIFIED ABOUT THE RECALL AND HE SAID NO. I AM UPSET NOW TO FIND OUT THAT THERE WAS A RECALL AND I HAD TO PAY FOR ALL THE REPAIRS OUT OF MY OWN POCKET. I AM ASKING IF THERE IS ANY WAY TO BE REIMBERSED FOR SOME OR ALL OF THE EXPENSE THAT I INCURRED.
NHTSA complaint #10111978 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
I AM THE OWNER OF A 1996 DODGE AVENGER. I RECEIVED THIS CAR FROM MY FATHER. ON FEBRUARY 26 2004 AS I WAS LEAVING WORK, SOMETHING BROKE. UPON HAVING THE CAR TOWED TO THE REPAIR SHOP, I HAD TO HAVE THE CV SHAFT, AND THE LOWER CONTROL ARM ASSEMBLY, REPLACED. THIS COST ME OUT OF POCKET, $629.45. THEN ON 10/1/04 I HAD TO HAVE THE SPINDLE ASSEMBLY REPLACED. WHICH COST ANOTHER $ 325.16. I NOW REALIZE THAT THERE WAS A RECALL ON THE PROBLEM WITH MY CAR. I ASKED MY FATHER, WHO WAS THE OWNER OF THE CAR AT THE TIME OF THE RECALL, IF HE WAS EVER NOTIFIED ABOUT THE RECALL AND HE SAID NO. I AM UPSET NOW TO FIND OUT THAT THERE WAS A RECALL AND I HAD TO PAY FOR ALL THE REPAIRS OUT OF MY OWN POCKET. I AM ASKING IF THERE IS ANY WAY TO BE REIMBERSED FOR SOME OR ALL OF THE EXPENSE THAT I INCURRED.
NHTSA complaint #10111978 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING CONSUMER NOTICED THAT THE BOTH DRIVER'S SIDE AND PASSENGER'S SIDE HEADLIGHTS FAILED TO SEE DUE TO LENS HAVING A CLOUDY RESIDUE ON THEM. THIS CAUSED POOR VISIBILITY, CONSUMER WAS UNABLE TO SEE. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE PARTS FOR LENS WERE NOT ON RECALL. CONSUMER WAS RESPONSIBLE FOR THE PARTS AND LABOR.
NHTSA complaint #10097656 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING:HEADLIGHTS
REPEATED HEAD GASKET FAILURE ON ENGINE. A RECALL NEEDS TO BE INITIATED AS THIS IS A PREVALENT PROBLEM WITH THIS AUTOMOBILE! AWAITING THIRD REPAIR. ADDITIONALLY, TWICE DEALTH WITH TENSIONER AND PULLY PROBLEMS. A DEFECT RECALL NEEDS TO BE INITATED ON THESE PARTS. DEFECTIVE HEADLIGHT LENSES RESULTING IN EXTREME VISABILITY REDUCTION. A REPLACEMENT RECALL NEEDED ON THESE PARTS. THE ASOG (ADVENGER/SEABRING OWNERS GROUP) INTERNET MEMBERS GROUP REPEATEDLY IDENTIFYING THE ENGINE GASKET PROBLEMS! CRYSLER INITIATED A RECALL CHANGE TO THE DODGE NEON'S, BUT DISCONTINUED THE ADVENDER MODEL WITHOUT RECALL AND REPLACEMENT OF DEFECTIVE HEAD GASKETS. PLEASE DO SOMETHING FOR THE CONSUMER PUBLIC WITH THESE THREE MAJOR AREAS OF DEFECTIVE WORKMANSHIP. THANKS FOR YOUR ASSISTANCE.
NHTSA complaint #10067976 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
REPEATED HEAD GASKET FAILURE ON ENGINE. A RECALL NEEDS TO BE INITIATED AS THIS IS A PREVALENT PROBLEM WITH THIS AUTOMOBILE! AWAITING THIRD REPAIR. ADDITIONALLY, TWICE DEALTH WITH TENSIONER AND PULLY PROBLEMS. A DEFECT RECALL NEEDS TO BE INITATED ON THESE PARTS. DEFECTIVE HEADLIGHT LENSES RESULTING IN EXTREME VISABILITY REDUCTION. A REPLACEMENT RECALL NEEDED ON THESE PARTS. THE ASOG (ADVENGER/SEABRING OWNERS GROUP) INTERNET MEMBERS GROUP REPEATEDLY IDENTIFYING THE ENGINE GASKET PROBLEMS! CRYSLER INITIATED A RECALL CHANGE TO THE DODGE NEON'S, BUT DISCONTINUED THE ADVENDER MODEL WITHOUT RECALL AND REPLACEMENT OF DEFECTIVE HEAD GASKETS. PLEASE DO SOMETHING FOR THE CONSUMER PUBLIC WITH THESE THREE MAJOR AREAS OF DEFECTIVE WORKMANSHIP. THANKS FOR YOUR ASSISTANCE.
NHTSA complaint #10067976 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY PAINT IS FOGGING, I HAVE TRIED EVERYTHING TO KEEP IN GOOD CONDITION BUT TO NO AVAIL! I AM REALLY UPSET OVER THIS!! AT FIRST I THOUGHT IT WAS JUST MY CAR AND THEN I STARTED TO NOTICE THAT OTHER DODGE AVENGERS HAVE THE SAME PROBLEM!! WHEN MY FRIEND BOUGHT HIS AVENGER AND IT HAD THE SAME FOGGING EFFECT I HAD REACHED THE END OF MY ROPE!!! I WAS INFORMED IT IS GOING TO COST ANYWHERE FROM $500- $1500 TO FIX IT! WHY SHOULD I PAY TO FIX THIS PROBLEM WHEN I HAVE TRIED EVERYTHING TO KEEP MY CAR IN GOOD CONDITION? PLEASE HELP!!!
NHTSA complaint #10069248 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I WAS DRIVING ON THE SIDE STREETWHEN MY FRONT WHEEL BENT INWARD AND MY CAR DROPPED TO THE GROUND. HAD IT TOWED TO DEALERSHIP AND HE CLAIMED TO FIXED IT. SO ABOUT 1 WEEK LATER, WHILE ON THE EXPRESS WAY GOING ABOUT 65MP MY LT. DRIVERS SIDE TIRE BENT INWARD CAUSING MY TO BE ALL OVER THE ROAD IN RUSH HOUR. BUT SOMEHOW I MANANGED TO CONTROL THE CAR AND NOT HAVE ANY VEHICLE CRASH NOR DAMANGES. IT IS A WOUNDER I AND HERE TO TALK ABOUT IT. STILL FUSSING WITH CARLOT!
NHTSA complaint #10065701 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 55 MPH, THE LOWER LATER ARM BALL JOINT SEPARATED AND CAUSED THE FRONT LEFT WHEEL TO DETACH. THE VEHICLE WASINVOLVED IN A COLLISION. TTHE DRIVER LOST CONTROL AND THE VEHICLE HIT A BRIDGE. THE LOWER LATERAL ARM BALL JOINTS WERE INSPECTED TWICE BEFRORE THIS FAILURE, ONCE ON ON 6/5/2001 UNDER NHTSA RECALL# 00V421002. DURING THE INSPECTION THE DEALER'S TECHNICIAN FOUND NO PROBLEM AND NO REPAIRS WERE DONE.
NHTSA complaint #10064920 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
WHILE DRIVING 30 MPH FRONT BALL JOINTS FAILED. CONSUMER PULLED OVER TO CHECK. THEN, CONSUMER MANAGED TO DRIVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10057672 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
WHILE DRIVING 30 MPH FRONT BALL JOINTS FAILED. CONSUMER PULLED OVER TO CHECK. THEN, CONSUMER MANAGED TO DRIVE HOME. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10057672 — an unverified report by a vehicle owner.
STEERING
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
SERVICE BRAKES, AIR:DISC:ROTOR
IN THE AM ON 9/15/03 ON THE FREEWAY TRAVELING ABOUT 65 MPH, LATERAL ARM BROKE OFF ON THE LEFT SIDE OF MY CAR, CAUSING THE LEFT TIRE TO PUSH UPWARDS INTO THE FENDER AND THE AXLE TO SNAP IN HALF. I HAD TO PUT THE CAR INTO PARK AT 40 MPH TO GET IT TO STOP SO I WOULD NOT HIT THE CONCRETE BARRIER OR THE I-5 SIGN. DODGE DID PAY FOR THE CAR TO BE REPAIRED, BUT NOT MORE THAN 2 WEEKS LATER THE CAR BEGAN TO MAKE A NOISE WHILE REVERSING AND WHILE GOING OVER BUMPS IN THE ROAD, THEY TOLD ME THIS IS THE BRAKES, BUT ANOTHER MECHANIC SAID THAT IT IS THE LATERAL ARM AGAIN. DODGE IS REFUSING TO PAY TO FIX IT AND WHEN I BROUGHT THEM THE CAR THEY DID NOT VISUALLY INSPECT THE CAR, THEY ONLY TOOK IT ON A TEST DRIVE. I HAVE BEEN HAVING ANXIETY ATTACKS EVERYTIME I HEAR THAT NOISE, MY BACK AND SHOULDER HAVE BEEN IN PAIN AND I HAVE SEEN A SPECIALIST BECAUSE OF THIS. AND TO BE QUITE HONEST I JUST DON'T HAVE THE MONEY TO REPAIR THE VEHICLE MYSELF. ALSO, THE FRONT BRAKE ROTARS ARE WARPED AND THIS IS THE 2ND TIME THAT THEY HAVE BEEN REPLACED IN THE 3 1/2 YEARS I HAVE OWNED THE VEHICLE. I THINK THAT IS A BIT MUCH.
NHTSA complaint #10050711 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM
THE CAR (1996 DODGE AVENGER ES) WAS IN TO THE DEALER FOR SERVICE. THE DEALER CALLED TO INFORM ME THAT THE LOWER BALL JOINTS WERE READY TO FALL OFF THE CAR AND NEEDED REPLACED AT A COST OF $260. I ASKED IF THIS WAS THE SAME BALL JOINT THAT WAS COVERED IN AN EARLIER RECALL. AFTER A LONG PAUSE, THE DEALER CONFIRMED THAT IT WAS, AND THAT THEY WOULD TAKE CARE OF IT (FIX AT NO COST TO ME). A SECOND SERVICE APPOINTMENT WAS SCHEDULED FOR A WEEK LATER. THE CAR WENT IN, AND THE DEALER REPLACED THE LOWER CONTROL ARMS. WHEN I PICKED THE CAR UP, I DROVE OFF THE LOT AND IMMEDIATELY HEARD A CLANKING NOISE WHEN EVER I HIT A BUMP WITH THE RIGHT FRONT WHEEL. I INSPECTED THE CAR MYSELF AND FOUND A LARGE CRACK IN THE FRAME AROUND THE FRONT-MOST UPPER CONTROL ARM MOUNTING BOLT ON THE RIGHT FRONT STRUT TOWER. I TOOK THE CAR BACK TO THE DEALER AND THE SERVICE WRITER REMARKED BOY, THAT IS THE LARGEST CRACK I'VE EVER SEEN. YOU SHOULDNT DRIVE THAT CAR BECAUSE THE WHEEL COULD FALL OFF. I SUPPOSE THE BALL JOINTS BEING BAD AND HAMMERING THE SUSPENSION CAUSED THAT [FRAME] TO CRACK. HOWEVER, THE SERVICE WRITER HAD NO ANSWER WHEN ASKED HOW THEY MISSED THE CRACK DURING THE WORK ON THE LOWER CONTROL ARM THE DAY BEFORE. AFTER SEVERAL CALLS TO THE SERVICE DEPARTMENT, THE DEALERSHIP GENERAL MANAGER, AND TO THE DODGE CUSTOMER SERVICE PHONE NUMBER; NO ONE AT DODGE WOULD FORMALLY ACKNOWLEDGE THAT THE DEFECTIVE BALL JOINTS CAUSED THE STRESS CRACK OR THAT A PROBLEM EXISTED WITH THE UPPER CONTROL ARM; DESPITE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE FOR SEBRINGS AND AVENGERS WITH VERY SIMILAR PROBLEMS. I HAVE DIGITAL PICTURES OF THE CRACK IF ANYONE IS INTERESTED. IT HAS SINCE BEEN FIXED FOR THE SAFETY OF MY WIFE AND CHILDREN, HOWEVER I AM VERY DISPLEASED WITH HOW IT WAS HANDLED BY DODGE AND THE DEALER.
NHTSA complaint #10043389 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE CAR (1996 DODGE AVENGER ES) WAS IN TO THE DEALER FOR SERVICE. THE DEALER CALLED TO INFORM ME THAT THE LOWER BALL JOINTS WERE READY TO FALL OFF THE CAR AND NEEDED REPLACED AT A COST OF $260. I ASKED IF THIS WAS THE SAME BALL JOINT THAT WAS COVERED IN AN EARLIER RECALL. AFTER A LONG PAUSE, THE DEALER CONFIRMED THAT IT WAS, AND THAT THEY WOULD TAKE CARE OF IT (FIX AT NO COST TO ME). A SECOND SERVICE APPOINTMENT WAS SCHEDULED FOR A WEEK LATER. THE CAR WENT IN, AND THE DEALER REPLACED THE LOWER CONTROL ARMS. WHEN I PICKED THE CAR UP, I DROVE OFF THE LOT AND IMMEDIATELY HEARD A CLANKING NOISE WHEN EVER I HIT A BUMP WITH THE RIGHT FRONT WHEEL. I INSPECTED THE CAR MYSELF AND FOUND A LARGE CRACK IN THE FRAME AROUND THE FRONT-MOST UPPER CONTROL ARM MOUNTING BOLT ON THE RIGHT FRONT STRUT TOWER. I TOOK THE CAR BACK TO THE DEALER AND THE SERVICE WRITER REMARKED BOY, THAT IS THE LARGEST CRACK I'VE EVER SEEN. YOU SHOULDNT DRIVE THAT CAR BECAUSE THE WHEEL COULD FALL OFF. I SUPPOSE THE BALL JOINTS BEING BAD AND HAMMERING THE SUSPENSION CAUSED THAT [FRAME] TO CRACK. HOWEVER, THE SERVICE WRITER HAD NO ANSWER WHEN ASKED HOW THEY MISSED THE CRACK DURING THE WORK ON THE LOWER CONTROL ARM THE DAY BEFORE. AFTER SEVERAL CALLS TO THE SERVICE DEPARTMENT, THE DEALERSHIP GENERAL MANAGER, AND TO THE DODGE CUSTOMER SERVICE PHONE NUMBER; NO ONE AT DODGE WOULD FORMALLY ACKNOWLEDGE THAT THE DEFECTIVE BALL JOINTS CAUSED THE STRESS CRACK OR THAT A PROBLEM EXISTED WITH THE UPPER CONTROL ARM; DESPITE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE FOR SEBRINGS AND AVENGERS WITH VERY SIMILAR PROBLEMS. I HAVE DIGITAL PICTURES OF THE CRACK IF ANYONE IS INTERESTED. IT HAS SINCE BEEN FIXED FOR THE SAFETY OF MY WIFE AND CHILDREN, HOWEVER I AM VERY DISPLEASED WITH HOW IT WAS HANDLED BY DODGE AND THE DEALER.
NHTSA complaint #10043389 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
THE CAR (1996 DODGE AVENGER ES) WAS IN TO THE DEALER FOR SERVICE. THE DEALER CALLED TO INFORM ME THAT THE LOWER BALL JOINTS WERE READY TO FALL OFF THE CAR AND NEEDED REPLACED AT A COST OF $260. I ASKED IF THIS WAS THE SAME BALL JOINT THAT WAS COVERED IN AN EARLIER RECALL. AFTER A LONG PAUSE, THE DEALER CONFIRMED THAT IT WAS, AND THAT THEY WOULD TAKE CARE OF IT (FIX AT NO COST TO ME). A SECOND SERVICE APPOINTMENT WAS SCHEDULED FOR A WEEK LATER. THE CAR WENT IN, AND THE DEALER REPLACED THE LOWER CONTROL ARMS. WHEN I PICKED THE CAR UP, I DROVE OFF THE LOT AND IMMEDIATELY HEARD A CLANKING NOISE WHEN EVER I HIT A BUMP WITH THE RIGHT FRONT WHEEL. I INSPECTED THE CAR MYSELF AND FOUND A LARGE CRACK IN THE FRAME AROUND THE FRONT-MOST UPPER CONTROL ARM MOUNTING BOLT ON THE RIGHT FRONT STRUT TOWER. I TOOK THE CAR BACK TO THE DEALER AND THE SERVICE WRITER REMARKED BOY, THAT IS THE LARGEST CRACK I'VE EVER SEEN. YOU SHOULDNT DRIVE THAT CAR BECAUSE THE WHEEL COULD FALL OFF. I SUPPOSE THE BALL JOINTS BEING BAD AND HAMMERING THE SUSPENSION CAUSED THAT [FRAME] TO CRACK. HOWEVER, THE SERVICE WRITER HAD NO ANSWER WHEN ASKED HOW THEY MISSED THE CRACK DURING THE WORK ON THE LOWER CONTROL ARM THE DAY BEFORE. AFTER SEVERAL CALLS TO THE SERVICE DEPARTMENT, THE DEALERSHIP GENERAL MANAGER, AND TO THE DODGE CUSTOMER SERVICE PHONE NUMBER; NO ONE AT DODGE WOULD FORMALLY ACKNOWLEDGE THAT THE DEFECTIVE BALL JOINTS CAUSED THE STRESS CRACK OR THAT A PROBLEM EXISTED WITH THE UPPER CONTROL ARM; DESPITE MULTIPLE COMPLAINTS ON THE NHTSA WEBSITE FOR SEBRINGS AND AVENGERS WITH VERY SIMILAR PROBLEMS. I HAVE DIGITAL PICTURES OF THE CRACK IF ANYONE IS INTERESTED. IT HAS SINCE BEEN FIXED FOR THE SAFETY OF MY WIFE AND CHILDREN, HOWEVER I AM VERY DISPLEASED WITH HOW IT WAS HANDLED BY DODGE AND THE DEALER.
NHTSA complaint #10043389 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT ANY GIVEN TIME WHILE DRIVING AND AT ANY SPEED VEHICLE WILL STALL. AFTER A FEW MINUTES VEHICLE CAN BE RESTARTED AS IF NOTHING HAPPENED.
NHTSA complaint #10037792 — an unverified report by a vehicle owner.
SUSPENSION
NHTSA#99-V-066-003 VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE RUBBER BOOTS ON THE LOWER LATERAL ARM BALL JOINTS OF THE FRONT SUSPENSION WERE DAMAGED DURING ASSEMBLY, DIRT AND WATER CAN INTRUDE. CONSUMER HAS THE SAME PROBLEM. HOWEVER THIS VEHICLE WAS NOT UNDE RRECALL DUE TO THE VIN.
NHTSA complaint #10022098 — an unverified report by a vehicle owner.